Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This Restaurants are also implementing innovative retention strategies.

2024 251

2024 2025 2023 Loyalty Program 251

Culinary Cues

FEBRUARY 18, 2025

Why not invest in training your baristas in the fine art of painting personal designs on the crema that encapsulates your espresso? Transactional businesses will come and go whether you are offering fine dining or noodles and broth. PLAN BETTER TRAIN HARDER BE EXCEPTIONAL

Fine Dining 227

Fine Dining Small Business Customer Experience Equipment 227

Culinary Cues

JANUARY 26, 2025

If you enjoy dining out, its time you gave some thought to what it takes to prepare and serve those items that give you pleasure on the plate. Most large restaurant and hotel companies adhere to this because they are larger targets, but some independents will risk the fines and possible jail time hoping they can fly under the radar.

Food 397

Food Hotels Fine Dining Agriculture 397

7 Shifts

NOVEMBER 25, 2024

However, productivity is more easily trained than managed. In a survey by Toast , 46% of restaurateurs listed hiring, training, and retaining staff as their biggest challenge. Solution: Training from hands-on management The results and repercussions of a disconnected restaurant staff are glaringly apparent.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Front-of-house teams need clear expectations, strong training, and a service mindset that ensures guests feel valued.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

MARCH 25, 2024

We were able to train people more gradually, without putting the burden of the restaurant's overall quality on their shoulders. We want to one day dine at those restaurants. We needed fewer people to provide a high-quality product. A larger restaurant with a larger staff requires a lot of people to be at full strength immediately.

Fine Dining 221

Fine Dining Seating Restaurant Law Small Business 221

Modern Restaurant Management

SEPTEMBER 23, 2020

Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. Create Frictionless Transactions. The more you can integrate the better.

Customer Experience 598

Customer Experience Customer Service Fast Casual Mobile Ordering 598

Modern Restaurant Management

FEBRUARY 11, 2020

The premiumization of tea is a natural extension to what has been taking place in fine wine, specialty coffee, craft spirits and beer over the past several decades. Really, wherever food and beverage has an intentional focus on quality and customer experience, fine tea has a rightful place – just like wine and craft beverages.

Fine Dining 576

Fine Dining Hotels Consumer Goods Beverage 576

Modern Restaurant Management

FEBRUARY 7, 2023

Running a successful, finely-tuned takeout operation is a complex and challenging endeavor no longer relegated to businesses basing their models primarily on delivery sales. Critically, the language and tone that other guests overhear throughout every interaction within your purview make an impactful impression about your values.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

Culinary Cues

JULY 15, 2024

A training investment in your people is an investment in the success of the business. A training investment in your people is an investment in the success of the business. So, you must train and then trust your employees to represent your best effort. This is your role as a leader.

Leadership 437

Leadership Food Truck Employee Relations Training 437

Modern Restaurant Management

OCTOBER 12, 2020

Those who struggle the most are the polished casual and fine dining restaurants who thrived on the in-person guest experience they delivered. When dining rooms closed early on during COVID, they moved to an off-premise, to-go, take-out only model. They are thriving.

Customer Experience 539

Customer Experience Mobile Ordering Fine Dining Innovation 539

Modern Restaurant Management

SEPTEMBER 3, 2020

The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome.

Fine Dining 502

Fine Dining Restaurant Law Food Truck Outdoor 502

Culinary Cues

APRIL 23, 2023

Fine, that may be the case but let’s just see. PLAN BETTER – TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 800 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 70 interviews with the most influential people in food

Seasonal Menu 505

Seasonal Menu Leadership Training Fine Dining 505

Modern Restaurant Management

AUGUST 25, 2020

Airflow within restaurants should flow from cleaner sources to dirtier sources – from dining areas to kitchens, restrooms to pick up / delivery spaces and more. Embracing Different Dining Experiences. Dining al fresco will no longer be a temporary fix to social distancing guidelines, it will become a must-have for years to come.

Design 531

Design Guest Recovery Consumer Goods Fine Dining 531

Modern Restaurant Management

MAY 19, 2020

Gen Z and millennials are likely to return to in-restaurant dining before older guests; and each group will have different concerns. It is important to communicate what you are doing for safety, but don’t forget to highlight the amazing dining experience you have to offer. Anticipation. It’s a skill!).

Guest Recovery 474

Guest Recovery Kitchen Safety Food Safety Email Marketing 474

Modern Restaurant Management

OCTOBER 7, 2024

Because each person is different and may not have been trained well in food preparation, the level of waste can be extremely high. Some have started wine memberships that offer free tastings, discounts when dining and even wine shipped to the house each month. This is a trend I hope will go away. For $14.99

2025 474

2025 Loyalty Program Waste Compost 474

ChowNow

JANUARY 23, 2025

At this point, all it takes is one lousy dining experience to sever the connection you once had with a customer who potentially spent thousands of dollars at your restaurant every year. Does every cook prepare each dish exactly the same as the chef trained them to? Does front of house greet every customer the same?

2025 195

2025 Loyalty Program Operations Email Marketing 195

Culinary Cues

OCTOBER 30, 2023

Yes, it’s true – when the Michelin Guide decided to recognize some exceptional street food vendors with Michelin Stars, they broke the barrier of snobbery noting that excellence can happen outside of traditional fine dining. If fine dining is your objective, then make the commitment knowing what’s involved.

Fine Dining 386

Fine Dining Front of House Dine-in 2016 386

Modern Restaurant Management

MAY 24, 2023

Although there are no desks and chairs, students that take this course are learning real, hands-on experience within the dining room and kitchen. Lastly, between the kitchen and the wine rooms sits a luxe private dining room that can sit a party of 12. All the furniture within the space is designed to be mobile and flexible.

Design 419

Design Fine Dining Front of House Seasonal Menu 419

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Culinary Cues

JANUARY 20, 2024

It is important to always keep in mind that dining out is still a luxury, even though more and more families have built it into their lifestyle. Whether a quick service restaurant, family dining, food truck, or white tablecloth fine dining operation – there will always be some level of price sensitivity.

Fine Dining 419

Fine Dining Back of House Food Truck Pricing 419

Modern Restaurant Management

JUNE 9, 2023

Ignoring these licenses and regulations might attract hefty penalties and fines, so make sure you’re aware of the local, state, and federal regulations before opening up for business. Invest sufficient time and money in creating a dining area that customers will find charming and hospitable.

License 408

License Document Hiring Fine Dining 408

Culinary Cues

DECEMBER 28, 2021

The aroma of a simmering veal stock, pans of bacon being pulled from the oven, fresh coffee brewing and pastries hot from the bake shop meld together like a cacophony of sound produced by a finely tuned orchestra. Cooks are busy at work with their own preparations as breakfast orders from the dining room arrive at a harrowing pace.

Kitchen Safety 451

Kitchen Safety Front of House Fine Dining Back of House 451

Culinary Cues

DECEMBER 26, 2020

At the same time it is worth noting that restaurants cannot survive at 50% capacity or worse, lockdowns that prevent any inside dining, take out or delivery only, or an environment that limits the “experience of dining out”. PLAN BETTER – TRAIN HARDER. HERE’S TO A VERY PROMISING 2021. Harvest America Ventures, LLC.

Fine Dining 488

Fine Dining 2008 Kitchen Safety Customer Experience 488

Culinary Cues

SEPTEMBER 20, 2020

They hire, train, critique, support, celebrate, and rally behind the members of the team that has been built and push each individual to contribute his or her best – always. Charlie Trotter, in many chefs’ minds, defined what fine dining would become in America. PLAN BETTER – TRAIN HARDER. Harvest America Ventures, LLC.

Fine Dining 433

Fine Dining Coaching Dine-in Café 433

Modern Restaurant Management

OCTOBER 11, 2023

From fast-food joints to fine dining are leveraging innovative payment methods to increase food services efficiency and enhance customer satisfaction. Whether diners would trust a robot to take payments remains to be seen.

Technology 508

Technology Mobile Ordering Consumer Goods Online Ordering 508

Modern Restaurant Management

SEPTEMBER 22, 2020

There could be some lasting savings, such as decreased congestion in drive-thru or less interior space dedicated to dining room. Curbside also means more packaging, more training, and more room for miscommunication. Increase human interactions, safely. Restaurants are all about exchange, greetings, connections, and friendships.

Kitchen Safety 590

Kitchen Safety Food Safety Customer Experience Food Order 590

7 Shifts

OCTOBER 12, 2022

Full-service restaurant, fine dining. In a fine-dining establishment with career servers, a shared tip pool might work well, as employees will know to support each other on the floor, and everyone will carry their weight. Casual Dining Restaurants. Fine Dining. Tips paid to those who collect.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

Culinary Cues

JANUARY 8, 2023

The dining room opens in 15 minutes and the adrenaline is starting to churn. At 5:30 the dining room doors open, and early bird diners begin to arrive. At 5:30 the dining room doors open, and early bird diners begin to arrive. The dining room is full now and there are a dozen parties waiting for tables to free up.

Fine Dining 490

Fine Dining Back of House Front of House Food Order 490

Culinary Cues

FEBRUARY 29, 2020

Restaurants survive and thrive on the “early and late majority” that represents over 60 percent of the dining population. I can vividly remember a chef position at a fine dining operation that I walked into and faced planning my first signature menu. PLAN BETTER – TRAIN HARDER. This is what a chef does.

Fine Dining 458

Fine Dining Café Customer Experience Menu 458

SpotOn

JULY 22, 2024

Full service restaurant concepts fall into two broad categories: casual dining and fine dining. Casual and fine dining restaurants offer different menus and experiences to guests and require different expertise and operational knowledge for success. Fine dining concepts don't have to be formal.

Fine Dining 98

Fine Dining Casual Fast Casual Dine-in 98

EATER

FEBRUARY 18, 2025

Zinara Rathnayake Wade, deep-fried urad dal patties sold on a train. Maru The UNESCO-listed iconic Galle Fort houses a bunch of phenomenal dining spots, but Maru tops the list. The fine dining venue, Il Mare, serves some of the best Italian food in the country. Fox Jaffna A full spread at Fox Jaffna.

Hotels 291

Hotels Seasonal Menu Back of House Small Business 291

Culinary Cues

MAY 18, 2020

Whatever your end goal might be: Executive Chef in a fine dining operation, Corporate Chef, Sous Chef, Restaurant Manager, Entrepreneur, Research Chef, or Consultant – where ever you hope to land in the future – put that goal in writing. PLAN BETTER – TRAIN HARDER. Good luck, be the best that you can be. Restaurant Consulting.

White Paper 520

White Paper Certification Food Safety Food Supply 520

Modern Restaurant Management

JULY 30, 2020

When navigating regulatory requirements – which are often proving to be inconsistent and reactionary – and balancing guests’ anxieties about returning to old habits like dining out, restaurant owners and managers need to respond with agility. They must be quick to make a decision and quick to take action.

Guest Recovery 471

Guest Recovery Food Safety Fine Dining Management 471

Culinary Cues

FEBRUARY 28, 2021

Which type of tomato will present the most pronounced flavor of fine ripened, deeply refreshing acid/sweet balance on the sandwich and how can we ensure this consistently throughout the year? PLAN BETTER – TRAIN HARDER. The formula is the same – it’s all about your interest and commitment to make it happen.

Uniforms 450

Uniforms Fine Dining Small Business Customer Service 450

Modern Restaurant Management

SEPTEMBER 27, 2021

Restaurant brands, from the largest Quick Service Restaurants (QSRs) to the smallest neighborhood fine dining experiences, were caught in varying degrees of flat footedness. It used to be that winning on customer engagement hinged mostly on hiring the right restaurant staff members and training them to deliver great service.

Mobile Ordering 496

Mobile Ordering Email Marketing Online Ordering Website Management 496

Culinary Cues

SEPTEMBER 15, 2022

Unfortunately, dining out and finding the right place to work is oftentimes a wishful roll of the dice. It all matters – education level, income bracket, age range, frequency of dining, and food and wine preferences. [] KNOW WHAT YOU WANT TO BE AND HOW YOU WANT TO BE PERCEIVED. I wonder why this is the case.

Fine Dining 421

Fine Dining Front of House Customer Service Customer Experience 421