Modern Restaurant Management

JUNE 29, 2020

For FOH: Assure front of house staff that you are complying with or exceeding all regulatory local, state and federal rules and regulations. Paying for their healthcare (or at least most of it) would be a really nice perk in today's environment. less interaction with guests, they do have plenty of interaction with FOH staff.

FOH 539

FOH Kitchen Safety BOH Food Safety 539

7 Shifts

APRIL 28, 2020

Now more than ever, food delivery is top of mind for restaurant operators. Uber Eats is an American-owned food delivery platform launched by Uber in 2014. COVID-19 update: Uber Eats is pledging 10 million free food deliveries to frontline healthcare workers and seniors during COVID-19. Sign up for Uber Eats ??.

Online Ordering 341

Online Ordering Ordering FOH Food Safety 341

7 Shifts

NOVEMBER 12, 2020

Reviewing health and safety protocol. Make sure to include: Role expectations Customer service standards Your restaurant's dress code Best practices and tips for getting things done Safety guidelines (including COVID-19 protocol) Consider adding visuals like flow charts to the manual or creating a video manual to facilitate learning.

FOH 307

FOH Food Safety BOH Customer Service 307

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

EATER

MAY 20, 2020

But when it comes to implementing safety protocols, many feel like they’re in the dark : For weeks, the Trump administration delayed a CDC report that would have provided guidelines on how to do just that — because it was “overly prescriptive” — while the FDA has published guidance that mostly defers to the CDC.

Kitchen Safety 306

Kitchen Safety Food Safety Food Supply Customer Service 306

EATER

MAY 14, 2020

But when it comes to implementing safety protocols, many feel like they’re in the dark : The Trump administration squashed a CDC report that would have provided guidelines on how to do just that — because it was “overly prescriptive” — while the FDA has published guidance that mostly defers to the CDC.

Kitchen Safety 246

Kitchen Safety Food Safety Food Supply Customer Service 246