7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). With dedicated (mobile-friendly) software, all communication gets centralized.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

OCTOBER 1, 2024

Ordering process 74% of customers won’t hesitate to leave a long queue, and 70% are only willing to wait up to 15 minutes for an item or service. Additionally, digital menus accessible via QR codes provide an interactive way for customers to explore menu options and customize their orders. “That saves me a lot of time.”

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Restaurant365

MARCH 25, 2020

Adjusting how you get your menu items in front of customers could help curb the drop in your sales numbers due to the COVID-19 pandemic. Promote your delivery service through your mobile app and email lists, especially if your restaurant is not known for delivery and takeout. ” Require that takeout be ordered and paid online.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

Back of House 52

Back of House FOH BOH Front of House 52

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Update to Mobile POS System. The benefit of a mobile POS system is the freedom of mobility it gives your serving staff.

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78

The Restaurant Times

SEPTEMBER 30, 2021

It handles payment processing, order management, and day-to-day reconciliation and streamlines operations and marketing. This, as a result, boosts revenue, profits, and customer satisfaction while lowering personnel turnover, order processing errors, wait times, and stress levels. . What Is Restaurant Management Software?

Management 98

Management Management Cash Management Mobile Ordering 98

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. Why is Back of House Important? And, well, every world needs its own lingo.

Back of House 52

Back of House BOH Front of House FOH 52

Lavu

MARCH 11, 2020

The restaurant industry has been evolving consistently over the years. From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Some of the practices that used to be acceptable a few years ago are no longer the norm. . You may also be unsure where to start.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

The Restaurant Times

OCTOBER 17, 2020

The ease of getting food delivered at one’s doorstep has led to an increase in the number of orders being placed online. A cloud kitchen model obviates the need for physical space and focuses only on deliveries whereby a consumer places orders via a website, mobile app, or food aggregator app. Baking Company, and Joga.

Kitchen Safety 52

Kitchen Safety Online Ordering Front of House Mobile Ordering 52

Touch Bistro

JULY 1, 2021

Now, more than ever, restaurants are leaning into online ordering as a way to streamline takeout and delivery, and help their businesses recover from the impact of the pandemic. Get TouchBistro Online Ordering. Third-Party Online Ordering Apps vs. Direct Online Ordering. Third-Party Online Ordering Apps.

Online Ordering 52

Online Ordering Ordering Back of House Front of House 52

Apicbase

MARCH 28, 2024

The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. Recipes – Your Core Data Set The back of house or production side of a food business is notoriously hard to manage.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

MAY 8, 2024

More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-thru.

Mobile Ordering 484

Mobile Ordering Front of House Customer Service FOH 484

Apicbase

JUNE 16, 2023

The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. To help you out, we’ve put together this comprehensive guide on restaurant metrics.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

APRIL 1, 2025

Despite the fact that consumers are paying more to visit and order from restaurants this year – 12.5 28 percent of consumers say they are ordering takeout and delivery more frequently than last year. Additionally, households making less than $50k ordered takeout and delivery far less frequently than their wealthier peers.

Pricing 251

Pricing Technology 2025 Point of Sale 251

EATER

MAY 20, 2020

The groups behind Safety First plan to release more front of house guidance soon. In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. There are also plans for versions in Spanish and Mandarin. Update: May 20, 2020, 11:07 a.m.:

Kitchen Safety 301

Kitchen Safety Food Safety Food Supply Customer Service 301

EATER

MAY 14, 2020

The groups behind Safety First plan to release more front of house guidance soon. In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. There are also plans for versions in Spanish and Mandarin.

Kitchen Safety 246

Kitchen Safety Food Safety Food Supply Customer Service 246