Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment?

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

7 Shifts

JANUARY 7, 2020

What is the key to success in the restaurant industry? While a delicious menu and an inviting ambiance are critical components of a restaurant’s success, staff are the lifeblood of a restaurant. The people you hire to run your restaurant can make or break the business. Why Care About Employee Engagement? First things first: what is it?

Employee Relations 349

Employee Relations FOH BOH Certification 349

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Table of Contents.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

NOVEMBER 12, 2020

Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system. What to include in your restaurant onboarding process. What documentation to give out and collect during onboarding. What is employee onboarding? Learning general guidelines and procedures.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

AUGUST 5, 2021

It seems you're always either understaffed or overstaffed, either FOH or BOH , at the worst times. To avoid a backlog like this, have your food runners, servers, or even front-of-house managers familiar and comfortable with bussing. Employee scheduling for your restaurant can be the most stressful part of your job.

Front of House 370

Front of House Restaurant Law Employee Relations Point of Sale 370

7 Shifts

DECEMBER 16, 2020

The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters. As one of 7shifts’ most tech-savvy restaurant clients, the founders of The Snug always have their fingers on the pulse of the restaurant industry.

Back of House 284

Back of House FOH Front of House Point of Sale 284

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

MARCH 25, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff.

Management 221

Management Management BOH Front of House 221

7 Shifts

SEPTEMBER 28, 2020

However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. Server side work duties are just as crucial as primary duties. They're critical to maintaining a clean, safe, and well-organized restaurant.

FOH 195

FOH Management Management Cash Management 195

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM.

Front of House 52

Front of House FOH Back of House Online Ordering 52

7 Shifts

NOVEMBER 16, 2021

A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. It could also incentivize other FOH employees like bartenders and bussers to work faster and alongside highly-tipped servers in hopes of earning a portion of their gratuities. Table of Contents. What is a Tip Out?

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

7 Shifts

OCTOBER 2, 2019

If you’re new to the restaurant, let the staff help you get familiarized with the POS, the opening and closing procedures, or the restocking routine. This is a great step up in your restaurant career, and one that 25% of all restaurant staff want to make. Let’s lay the groundwork by exploring what it means to transition to management.

Management 285

Management Management Communication Back of House 285

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. hat are the differences between the back-of-the-house and front-of-the-house? Let’s get started!

BOH 112

BOH FOH Front of House Back of House 112

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

Back of House 52

Back of House FOH BOH Front of House 52

Restaurant365

OCTOBER 15, 2021

Your labor cost is one of the highest expenses for your restaurant, typically taking up to 25-35% of revenue. Many factors can increase restaurant labor costs: inefficient schedules, overtime hours, or even rising wages. Store-level restaurant managers should be aware of labor cost challenges, as well as the tools that can add efficiencies.

Management 148

Management Management Point of Sale Employee Relations 148

Lavu

MARCH 13, 2020

Update to Mobile POS System. The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. This permits your restaurant—both front and back of the house—to work at the fast pace of consumer spending. For all restaurants, having a mobile POS takes the pressure off your staff.

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78

The Restaurant Times

SEPTEMBER 30, 2021

Practices that were common in the restaurant business, only a few years ago are gradually being phased out in favor of more efficient and quicker methods of operating. The restaurant management ecosystem now covers every aspect of restaurant operations, allowing you to focus your time and energy on the quality of your cuisine and customer service.

Management 98

Management Management Cash Management Mobile Ordering 98

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. Want to know more about FOH data? Restaurant KPIs impacting a profitable back of house.

BOH 78

BOH FOH Back of House Point of Sale 78

Restaurant365

APRIL 19, 2022

This includes your fully burdened labor restaurant cost (wages, payroll taxes, and benefits for that time period) divided by your revenue (the sales before taxes or other deductions) pulled from your point of sale (POS) system. With information from your POS system, you can track time for staff alongside sales reports.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

Apicbase

SEPTEMBER 16, 2022

Today, restaurant operators and F&B managers like you have access to many reports, primarily thanks to advanced POS systems. Problems like knowing the what but not the why behind it; non-existent or limited back-of-house visibility; and essential information buried under a mountain of trivia. What is restaurant analytics?

POS 52

POS Operations Back of House FOH 52

Lavu

JANUARY 21, 2020

You can also use a tool like Sourcery to derive and process data from your POS system. Both your front of the house (FOH) and back of the house (BOH) transactions are recorded simultaneously. The restaurant industry is one of the most fast-paced, with endless to-do lists. Saves Administrative Time and Effort.

Audits 78

Audits Back of House Point of Sale Front of House 78

Restaurant365

JUNE 22, 2021

Efficient food usage involves everything from strategic menu planning to coordinating back of house and front of house teams. As a restaurant owner or operator, keeping your food costs low is a continual challenge. However, while you can adjust your food cost, optimizing your food cost isn’t a one-time event.

Compost 88

Compost Food Waste Front of House 88

The Restaurant Times

SEPTEMBER 16, 2021

In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. The POS systems become the anchor for many of these transformations. billion by 2028. billion by 2028. It is likely to expand at a CAGR of 6.4 percent between 2021 to 2028.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Sling

MAY 9, 2023

On the digital side of things, RO security may involve installing firewalls and password protection on POS stations and other computers to prevent unauthorized individuals from gaining access to proprietary data. They take purposeful planning and work to build and maintain. Table of contents What is restaurant operations? and storage spaces.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Apicbase

MARCH 3, 2023

POS integration is essential. Although the point-of-sale system (POS) remains the technological heart of restaurants, numerous technologies run behind the scenes these days. Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems.

Point of Sale 52

Point of Sale POS Management Management 52

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. Why is Back of House Important? And, well, every world needs its own lingo.

Back of House 52

Back of House BOH Front of House FOH 52

Lavu

JANUARY 21, 2020

Preparing good meals and serving customers is always an exciting part of running a restaurant. When it comes to numbers, however, most restaurant owners do not know what is expected of them. Opening a restaurant may have been your dream, but keeping everything intact is crucial to running a successful business.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

Restaurant365

FEBRUARY 4, 2021

This includes your fully burdened labor restaurant cost (wages, payroll taxes, and benefits for that time period) divided by your revenue (the sales before taxes or other deductions) pulled from your point of sale (POS) system. Washington state has the highest minimum wage for all employers at $13.69. How to calculate labor cost.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Whether you are looking for effective inventory management software or just a POS system for your business, restaurant management software is something you cannot afford to miss.

Management 78

Management Management Cash Management Mobile Ordering 78

Lavu

JANUARY 15, 2020

Restaurant Financing and Restaurant Loans. Owning a restaurant is both an exciting and challenging experience. Before the challenge of making a profit, you also have to identify sources of financing. Restaurant financing and restaurant loans are crucial to successful running of a restaurant. Types of restaurant financing. Start-Up Business Loans.

Cash Management 78

Cash Management Equipment Small Business Front of House 78

The Restaurant Times

SEPTEMBER 20, 2020

Moreover, there is no need to hire expensive consultants or Front Of House (FOH) staff. . Along with his brother, Mr. Mocherla started the company in December 2013 in Hyderabad with a single store, bootstrapped with a personal loan. As of 2020, Thick Shake Factory is operating with over 130 stores across India and the USA.

Front of House 52

Front of House FOH 2000 2013 52

Apicbase

MARCH 28, 2024

Recipes – Your Core Data Set The back of house or production side of a food business is notoriously hard to manage. But with so many kitchen management systems vying for your attention, you need to narrow down the options. Here are the key considerations to look out for when making your decision.

Management 52

Management Management Point of Sale Kitchen Safety 52

Touch Bistro

JULY 1, 2021

Your restaurant receives an order, confirms it, enters the order into your POS, and gets the food and/or drink ready, to be picked up either by the customer or (more often) by a courier that works directly with the app. Someone on your team needs to monitor each tablet and enter incoming orders into your POS.

Online Ordering 52

Online Ordering Ordering Back of House Front of House 52

Touch Bistro

AUGUST 4, 2021

If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster. Chefs preparing food in the back of the house. Back of house (BOH): The back of the restaurant, where the kitchen, offices, and storage are located.

Front of House 52

Front of House BOH Back of House Point of Sale 52

Apicbase

JUNE 16, 2023

In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. To help you out, we’ve put together this comprehensive guide on restaurant metrics. The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

7 Shifts

AUGUST 5, 2020

Will you hire in-house drivers, use third party drivers, or cross train your front-of-house (FOH) staff to double as drivers ? Here are tips for managing food and packaging inventory: Food inventory Use your POS or an inventory management tool to keep track of what you have and what you use over any given week.

Delivery 341

Delivery Food Email Marketing Front of House 341