7 Shifts
NOVEMBER 15, 2024
How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills. This question also gauges a potential manager’s leadership and communication skills. How do you maintain smooth communication between FOH and BOH staff?
Modern Restaurant Management
NOVEMBER 5, 2024
I pulled in the kitchen team and the FOH manager, and we agreed on the plan. Identifying Leadership Potential Motivating others and setting a positive example are valuable leadership skills, even in non-managerial positions. I still have no idea how that happened! or “How would you handle that situation differently now?”
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Modern Restaurant Management
MARCH 11, 2025
For hiring platforms like foh&boh, the name of the game was volume, volume, volume. Corporate leadership approached this issue with the same urgency. – Mary Pillow Thompson, founder of foh&boh Five years after the pandemic, Tom's Watch Bar has gained valuable perspective on what drives people to gather.
Modern Restaurant Management
JULY 18, 2024
Food industry managers should maintain regular check-ins with their FOH and BOH team members, providing constructive feedback and actively listening to employees' concerns. This sets a positive example for the FOH and BOH alike. Leadership is not just about managing tasks; it's about inspiring and uplifting those around them.
7 Shifts
NOVEMBER 14, 2024
Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. In fact, 80% of learning and development leaders say management and leadership skills are their top training priorities. When creating a training plan, you must distinguish between these two areas.
Modern Restaurant Management
MARCH 29, 2023
Fortify a Clear Leadership Structure When tickets bottleneck or there is a hiccup in timing, a single problematic order can dissolve an otherwise smooth service. As the stakes increase, so does the need for well-defined leadership and chains of command. Shouting, “I need a med-well steak on the fly; forgot to ring it in!
Modern Restaurant Management
JUNE 15, 2020
There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.
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