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2022 Trends: Meeting Challenges and Industry Evolution

Modern Restaurant Management

These commercial kitchens, without any traditional FOH space or staff, are making it easier to streamline delivery. Managing your various technologies should not feel like an unmanageable juggling act, but it can when you’re not sure where to look or what system to trust. billion in five years.

2022 530
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Restaurant Recruiting During and After COVID-19

7 Shifts

Restaurant recruiting during the COVID-19 pandemic can be advantageous for restaurants because so much restaurant talent is looking for work. Here’s how to implement those restaurant recruitment changes to keep your current staff safe and give job candidates peace of mind. Will any of the hiring or training be conducted remotely?

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Restaurant Staff Training 101

7 Shifts

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. First, you must have a dedicated training plan for cashiers that covers using the POS system, handling payments, and managing customer queues to reduce wait times during peak hours.

Training 195
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Technology Can Help Restaurants During ‘The Great Resignation’

Modern Restaurant Management

Reducing the transactional parts of a server's job allows them to focus on building relationships with their guests, providing superior customer service and managing the more complex requests and interactions. Managers may struggle to justify staffing shifts if the sales cannot support the labor expense.

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What can we learn from "Waitmares"?

7 Shifts

We’re taking a deep dive into waitmares to explain why they’re bad, what the restaurant industry can learn from them, and how you can reduce your front-of-house (FOH) team’s work anxiety to boost engagement—and sweet dreams. Your customers and manager are angry at you. What is a waitmare? You drop trays as you try to deliver orders.

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How to Build and Hire the Right Team for Your Restaurant

ChowNow

For example, if your line cooks know exactly who is responsible for prepping ingredients and who is managing the grill, you eliminate confusion and improve kitchen efficiency. For example, a server who knows they have opportunities for promotion to FOH manager is more likely to remain motivated and loyal.

Hiring 195
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Restaurant Operations Overview: What You Need to Know

7 Shifts

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. Operations Management. Below are some of the more common areas of restaurant operations management that should be mastered as soon as possible. All tasks in a restaurant are interconnected. Receiving & Storage.