7 Shifts

AUGUST 21, 2024

For example, you can facilitate communication between your front-of-house and back-of-house teams through your restaurant’s POS. With tableside ordering for your front-of-house staff and a kitchen display system for your back-of-house team, communication between FOH and BOH can be automatic and instantaneous.

Communication 370

Communication Front of House Back of House Mobile Ordering 370

7 Shifts

NOVEMBER 12, 2020

Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system. Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. Learning general guidelines and procedures.

FOH 307

FOH BOH Food Safety Customer Service 307

Lavu

FEBRUARY 10, 2020

This is nowhere as obvious as the relations between chef and FOH staff. . While the chef benefits from the independence, this kind of rock-stardom has proven to have a bad affect on FOH performances and the overall guest experience. . Below, we suggest several ways to improve relations with your chef and FOH staff. Order timer.

FOH 88

FOH BOH Employee Relations Communication 88

7 Shifts

MAY 31, 2021

By relying on historical sales data, you can get a better grasp on how many of which menu items might be sold in a given day, month, holiday, or season. For prep, cooks would restock their work stations and FOH staff might prep tables and utensils for the first dinner guests. Operations Management.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

MARCH 27, 2020

If your restaurant does decide to go the takeout and delivery route: Is your restaurant’s menu optimized for takeout? Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Revamp your menu Have you always wanted to reinvent your menu? Now is the perfect time to do it!

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

JULY 25, 2024

Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers. Research and compare different online ordering platforms and other point-of-sale (POS) systems like Toast, TouchBistro, and Square. Promotions and bundling are effective ways to increase the sales of sides.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

7 Shifts

AUGUST 20, 2024

[Section ToC] Implement and promote online reservations Optimize the layout of your tables Regularly train your staff to operate more efficiently Limit your menu offerings Encourage contactless payments Avoid giving tables to guests who are still waiting for others Prepare ingredients for popular menu items ahead of time 1.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Cooking specific menu items.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

DECEMBER 18, 2023

It also gets rid of those frustrating sticky notes all over your POS. Kiosk ordering also makes it easy for customers to browse the entire menu at a glance and request order modifications as needed. It integrates with your POS system and other restaurant tools to keep track of your stock and let you know when you’re running low.

Management 195

Management Management Email Marketing Point of Sale 195

7 Shifts

OCTOBER 2, 2019

If you’re new to the restaurant, let the staff help you get familiarized with the POS, the opening and closing procedures, or the restocking routine. Depending on the type and size of restaurant you manage, you could be responsible for staff schedules, payroll, FOH and/or BOH inventory, and even menu planning.

Management 285

Management Management Communication Back of House 285

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM. The answer to the FOH manager.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.

Back of House 52

Back of House FOH BOH Front of House 52

Aaron Allen & Associates

MARCH 3, 2022

The POS simplifies record keeping and cash flow accountability as well as operations by sending the orders to the kitchen directly. The best restaurant POS systems also come with features like inventory management, customer relationship management (CRM), menu management , and omnichannel ordering capabilities.

Management 120

Management Management Mobile Ordering Point of Sale 120

Deliverect

AUGUST 20, 2020

It makes sense to locate this next to the kitchen in the FOH area to ensure food is packed up and out the door as quickly as possible after it leaves the kitchen. Optimize Your Menu for Delivery. That means designing your menu and your packaging to suit the meals that are going out. Create an order packing area.

Delivery 145

Delivery Design Food Order Online Ordering 145

Lavu

MARCH 13, 2020

Update to Mobile POS System. The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. For all restaurants, having a mobile POS takes the pressure off your staff. Above all, the mobile POS systems give servers a chance to breathe. Streamline BOH and FOH Communications.

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.

BOH 78

BOH FOH Back of House Point of Sale 78

Lavu

NOVEMBER 8, 2019

If you have a restaurant POS , you already have a healthy support system that you should be utilizing. See the six ways to control your COGS here , and if you find out that the menu prices aren’t right, learn how to price your menu in three steps. 5 Concepts of Restaurant Accounting. Cost of Goods Sold.

Management 101

Management Management Food Truck Cash Management 101

Apicbase

SEPTEMBER 16, 2022

Today, restaurant operators and F&B managers like you have access to many reports, primarily thanks to advanced POS systems. Why combining FoH and BoH data makes analytics more powerful Final thoughts. Some POS-side examples include sales, payment, and footfall reports. Here’s what we’ll cover: What is restaurant reporting?

POS 52

POS Operations Back of House FOH 52

Apicbase

MARCH 3, 2023

POS integration is essential. Although the point-of-sale system (POS) remains the technological heart of restaurants, numerous technologies run behind the scenes these days. Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems.

Point of Sale 52

Point of Sale POS Management Management 52

Lavu

JANUARY 21, 2020

You can also use a tool like Sourcery to derive and process data from your POS system. Both your front of the house (FOH) and back of the house (BOH) transactions are recorded simultaneously. Menu engineering is a tactic that involves balancing your revenues and costs. Saves Administrative Time and Effort.

Audits 78

Audits Back of House Point of Sale Front of House 78

The Restaurant Times

SEPTEMBER 16, 2021

The POS systems become the anchor for many of these transformations. The need to facilitate multiple payment options, inventory tracking, automated analysis, quick service, centralised recipe and menu management, and customer relationship management (CRM) is boosting the demand for restaurant point-of-sale (POS) software over this period.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Sling

MAY 9, 2023

On the digital side of things, RO security may involve installing firewalls and password protection on POS stations and other computers to prevent unauthorized individuals from gaining access to proprietary data. Doing so can help improve the efficiency and effectiveness of both your back-of-house ( BOH ) and front-of-house (FOH) teams.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Restaurant365

JUNE 22, 2021

Efficient food usage involves everything from strategic menu planning to coordinating back of house and front of house teams. Your AvT variance shows you the difference between what you should have spent on food in theory, versus what you actually spent to make the menu items. Is your POS organization set up intuitively for servers?

Compost 88

Compost Food Waste Front of House 88

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Whether you are looking for effective inventory management software or just a POS system for your business, restaurant management software is something you cannot afford to miss.

Management 78

Management Management Cash Management Mobile Ordering 78

Restaurant365

FEBRUARY 4, 2021

This includes your fully burdened labor restaurant cost (wages, payroll taxes, and benefits for that time period) divided by your revenue (the sales before taxes or other deductions) pulled from your point of sale (POS) system. Labor cost percentage is a helpful metric for tracking how much you are spending on labor to produce revenue.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Touch Bistro

MARCH 25, 2021

Here’s an overview of the process: Complete all necessary paperwork Set up direct deposit Communicate restaurant guidelines and policies Explain staff scheduling policies Set up new hires in your staff systems Provide hands-on menu training and tasting Provide mentorship and shadowing opportunities Give constructive feedback.

Hiring 52

Hiring Employee Relations FOH BOH 52

The Restaurant Times

DECEMBER 26, 2020

Use a robust POS system that comes with integrated inventory management and anti-theft features that keep a complete check on all business transactions and inventory transactions. Monitor the time taken to accept, prepare, and serve menu items with the Kitchen Display System and POS reports. Complex Menu. How To Avoid.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Apicbase

MARCH 28, 2024

Here are some eye-opening findings: The National Restaurant Association found that 53% of restaurants report they cut menu items because of higher food costs 53% of successful operators cite food costs as their number one challenge A study by Champions 12.3 The recipe cost, menu cost, and profit margins are all calculated automatically.

Management 52

Management Management Point of Sale Kitchen Safety 52

Touch Bistro

JULY 1, 2021

Your restaurant receives an order, confirms it, enters the order into your POS, and gets the food and/or drink ready, to be picked up either by the customer or (more often) by a courier that works directly with the app. Someone on your team needs to monitor each tablet and enter incoming orders into your POS. 5) Reduce Order Errors.

Online Ordering 52

Online Ordering Ordering Back of House Front of House 52

The Restaurant Times

MARCH 13, 2023

The Back of House Lingo The hustle and bustle of the back-of-house, the chaos that sustains the front-of-house (FOH), and the sheer urgency, mingled with various types of noises, create a different word in and of itself. 86: a dish is 86’d from the menu when its ingredients are unavailable. And, well, every world needs its own lingo.

Back of House 52

Back of House BOH Front of House FOH 52

The Restaurant Times

SEPTEMBER 20, 2020

Moreover, there is no need to hire expensive consultants or Front Of House (FOH) staff. . To maximize efficiency and revenue, it is definitely recommended to invest in a robust POS solution. Cloud kitchens do not have to worry about the proximity of location. Tech is becoming a must-have solution for restaurants in the COVID era.

Front of House 52

Front of House FOH 2000 2013 52

Mad Mobile

MARCH 1, 2024

High-quality menu imagery per dish In the age of digital dining, restaurant tablets offer a tantalizing upgrade to traditional menus with their ability to showcase high-quality imagery for each dish. If your chef is running an in-demand special, you can easily adjust the price or remove it from the menu when it’s sold out.

Seasonal Menu 40

Seasonal Menu POS Customer Experience Loyalty Program 40

The Restaurant Times

NOVEMBER 19, 2021

Streamlined FOH And BOH Operations . Handheld POS systems can also remove the back-and-forth between the register and the tables, speeding up the payment process and, as a result, giving hungry diners a better experience. Here is how automation can solve the restaurant staff shortage problem. .

Customer Experience 52

Customer Experience Customer Service Fast Casual Food Order 52

Modern Restaurant Management

MARCH 11, 2025

For hiring platforms like foh&boh, the name of the game was volume, volume, volume. Running a successful restaurant isn’t measured solely by what’s on the menu anymore. Running a successful restaurant isn’t measured solely by what’s on the menu anymore. Innovate or die was the new mantra.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Apicbase

JUNE 16, 2023

You can collect this data through various channels, including point-of-sale (POS) systems, accounting software, customer feedback surveys, and social media reviews. For example, you can use sales data to track trends in customer spending and identify your most profitable menu items.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Touch Bistro

AUGUST 4, 2021

Servers also need to be able to understand how food is prepared and be ready to explain cooking methods, ingredients, and flavors to customers who inquire about menu items. 86: Noun meaning your restaurant is out of a menu item, or a verb meaning to remove an item from a dish. Culinary terminology isn’t just valuable to kitchen staff.

Front of House 52

Front of House BOH Back of House Point of Sale 52