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2022 Trends: Meeting Challenges and Industry Evolution

Modern Restaurant Management

Let’s look at some of the challenges facing the industry and how changing trends are helping operators work toward a brighter future. To meet this evolution, restaurant operators are investing in new and reimagined spaces. How is technology shaping the future of restaurants and giving brands a competitive edge?

2022 530
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Restaurant Operations Overview: What You Need to Know

7 Shifts

That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability. But the term itself is broad enough to impose a simple yet essential question: what exactly is the concept of restaurant operations? Areas of Operation.

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Restaurant Staff Training 101

7 Shifts

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Both restaurant owners and workers want to contribute to the restaurant's operations faster. Each restaurant has unique staff roles that require different types of training.

Training 195
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Technology Can Help Restaurants During ‘The Great Resignation’

Modern Restaurant Management

The labor crisis has not been limited to just FOH or BOH operations staff. These are just a few examples of how the latest in tech can equip marketers with leading guest intelligence and data analytics without the need to recruit or hire data scientists in a hugely competitive job market.

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What can we learn from "Waitmares"?

7 Shifts

We’re taking a deep dive into waitmares to explain why they’re bad, what the restaurant industry can learn from them, and how you can reduce your front-of-house (FOH) team’s work anxiety to boost engagement—and sweet dreams. When employee engagement and wellbeing wane, job performance, customer happiness, and the bottom line suffer.

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How to Build and Hire the Right Team for Your Restaurant

ChowNow

Your staff not only affects the day-to-day operations but also plays a major role in the customer experience and long-term success of your restaurant. Enhances Operational Efficiency A well-organized team ensures that all roles and responsibilities are clearly defined, reducing the risk of task overlap or gaps.

Hiring 195
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Restaurant Experts’ 2021 Outlook, Part One

Modern Restaurant Management

Operators will need to be creative in finding ways to counter the increased restaurant costs and the waste being produced. Operators are going to have to get creative in how they continue to foster those customer relationships. Operators are going to have to get creative in how they continue to foster those customer relationships.

2021 497