7 Shifts

AUGUST 20, 2024

Implementing online reservations, optimizing your dining area’s layout, and training staff about efficient practices are some strategies you should apply in your restaurant. To address this, they implemented SevenRooms’ online reservation system, which allowed them to notify guests of available tables via text or email.

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Online Ordering Fast Casual Fine Dining Seating 221

7 Shifts

DECEMBER 18, 2023

It also gets rid of those frustrating sticky notes all over your POS. These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. Reservation tracking If your restaurant accepts reservations, you’ll need a tracking tool to manage them.

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Management Management Email Marketing Point of Sale 195

7 Shifts

JULY 25, 2024

Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers. Research and compare different online ordering platforms and other point-of-sale (POS) systems like Toast, TouchBistro, and Square.

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2024 Loyalty Program Point of Sale Online Ordering 243

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM. The answer to the FOH manager.

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Front of House FOH Back of House Online Ordering 52

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software.

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Front of House Back of House Kitchen Safety Food Safety 370

Aaron Allen & Associates

MARCH 3, 2022

We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. The POS simplifies record keeping and cash flow accountability as well as operations by sending the orders to the kitchen directly. Menu Management Software.

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Management Management Mobile Ordering Point of Sale 120

7 Shifts

OCTOBER 2, 2019

If you’re new to the restaurant, let the staff help you get familiarized with the POS, the opening and closing procedures, or the restocking routine. Depending on the type and size of restaurant you manage, you could be responsible for staff schedules, payroll, FOH and/or BOH inventory, and even menu planning.

Management 285

Management Management Communication Back of House 285

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.

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Back of House FOH BOH Front of House 52

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

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Mobile Ordering Front of House Customer Service Customer Experience 539

The Restaurant Times

SEPTEMBER 16, 2021

The POS systems become the anchor for many of these transformations. The need to facilitate multiple payment options, inventory tracking, automated analysis, quick service, centralised recipe and menu management, and customer relationship management (CRM) is boosting the demand for restaurant point-of-sale (POS) software over this period.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Whether you are looking for effective inventory management software or just a POS system for your business, restaurant management software is something you cannot afford to miss.

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Management Management Cash Management Mobile Ordering 78

Restaurant365

FEBRUARY 4, 2021

This includes your fully burdened labor restaurant cost (wages, payroll taxes, and benefits for that time period) divided by your revenue (the sales before taxes or other deductions) pulled from your point of sale (POS) system. Can your host bus tables after the evening’s reservations wind down? Forecast to Optimize Labor Cost.

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Restaurant Law Point of Sale BOH Customer Service 78

Modern Restaurant Management

MARCH 11, 2025

For hiring platforms like foh&boh, the name of the game was volume, volume, volume. – Mary Pillow Thompson, founder of foh&boh Five years after the pandemic, Tom's Watch Bar has gained valuable perspective on what drives people to gather. Another major shift has been how restaurants handle no-shows.

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Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

The Restaurant Times

NOVEMBER 19, 2021

Streamlined FOH And BOH Operations . Reservation software automates this crucial job, allowing the staff to focus on meeting customer demands and working the floor rather than, for example, answering the phone and collecting reservations. Here is how automation can solve the restaurant staff shortage problem. .

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Customer Experience Customer Service Food Order Fast Casual 52

Apicbase

MARCH 28, 2024

Platform – Build a Reliable Tech Ecosystem Your restaurant kitchen software should be part of your overall ecosystem linking seamlessly with front-of-house (FOH) systems – reservations, ePOS, loyalty, and ordering tech – as well as accounting, payroll, and HR tech. Improve accuracy and save a bunch of time on stock counts.

Management 52

Management Management Point of Sale Kitchen Safety 52

Mad Mobile

MARCH 1, 2024

Leveraging data for menu optimization Tablet-based restaurant POS systems like CAKE gather data across your business. Immediate order placement Usually, your customers give their orders to a server that inputs them into a central POS terminal for fulfillment. Several points along this path can bottleneck and cause delays.

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Seasonal Menu POS Customer Experience Loyalty Program 40

Modern Restaurant Management

OCTOBER 20, 2023

Take a look at your customer loyalty programs, email lists, website management and analytics tools and restaurant management systems, such as POS data, inventory management, CRM or reservation system. Some of the most valuable insights for restaurants are found in general operations data, customer data and website data.

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Marketing Loyalty Program Email Marketing Coupons 379

Modern Restaurant Management

MARCH 10, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way.

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Management Management BOH Front of House 473

Modern Restaurant Management

MARCH 25, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way.

Management 221

Management Management BOH Front of House 221

Modern Restaurant Management

DECEMBER 28, 2020

Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS. At First Watch, we will continue to lean into our off-premise offerings and differentiate our native channels through incentives such as reserving our popular and rotating seasonal items for guests who order directly.

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2021 Kitchen Safety Food Safety Mobile Ordering 497