7 Shifts

MAY 11, 2020

Now, after weeks of relying solely on takeout, delivery, and other business models to bring in revenue, restaurants are seeing some relief as regulations ease and business reopening plans rolling out across the country. This could include taking their temperature and assessing them for different symptoms.

BOH 368

BOH Food Safety FOH Equipment 368

7 Shifts

APRIL 3, 2020

That is what we are going to answer in this blog—providing you with steps you can take right now to reduce your costs and boost your revenue to keep your restaurant profitable during COVID-19. Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today.

BOH 368

BOH POS Influencer Point of Sale 368

Modern Restaurant Management

OCTOBER 20, 2023

Stemming from rising inflation, consumers are also uncertain on whether it’s less expensive to dine out or eat in. A Restaurant Pulse Check by Vericast found that nearly half of consumers plan to spend less on dining out in 2023. And as of May 2023, OpenTable is now connecting more than 1.5

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

7 Shifts

NOVEMBER 12, 2020

What documentation to give out and collect during onboarding. Give them an overview of what they will learn and do during onboarding, and how long the process will take. Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system.

FOH 307

FOH Food Safety BOH Customer Service 307

7 Shifts

DECEMBER 18, 2023

There’s always something else to get done, a new fire to put out, and broken things to fix. It also gets rid of those frustrating sticky notes all over your POS. With time-clocking software, employees clock in and out with the touch of a button. The role of a restaurant manager is always in motion.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

JANUARY 7, 2020

Don’t fret if you’ve made hiring decisions based on other criteria; you can still keep your employees engaged, but it’s going to take some work. If you don’t have 7shifts yet, you can alternatively create a simple Google Form survey or a paper survey for employees to fill out after each shift. Second, track employee attendance.

Employee Relations 349

Employee Relations FOH Certification BOH 349

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software. is possible with a great POS.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

NOVEMBER 3, 2021

This means access to things like: Unauthorized access to POS data. Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. Unauthorized access to guest data. More on this below!).

POS 370

POS Audits Loyalty Program Information 370

7 Shifts

MAY 31, 2021

Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity. For prep, cooks would restock their work stations and FOH staff might prep tables and utensils for the first dinner guests.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

7 Shifts

AUGUST 5, 2021

After tracking sales, calculating inventory, and just trying to keep your head above water, restaurant scheduling can take up a chunk out of your week. Problems often arise in your schedule, from your head chef calling out sick to the unexpected influx of customers on a Tuesday afternoon. Balance Out Your Staff.

Front of House 370

Front of House Restaurant Law Employee Relations Point of Sale 370

7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. So the warm weather has been very good to us out there, and we’re investing a lot to make it look nice and be comfortable.”

Back of House 284

Back of House Front of House FOH Point of Sale 284

7 Shifts

SEPTEMBER 28, 2020

People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill. However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye.

FOH 195

FOH Management Management Cash Management 195

Modern Restaurant Management

DECEMBER 28, 2020

As the food and beverage industry continues its digital transformation, restaurateurs need to prepare to take advantage of a tidal wave of data these interactions create. As the food and beverage industry continues its digital transformation, restaurateurs need to prepare to take advantage of a tidal wave of data these interactions create.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MARCH 25, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. Meal Coursing – A feature that ensures that all the orders on a guest ticket come out simultaneously. Waitlist & Seating Management.

Management 221

Management Management BOH Front of House 221

7 Shifts

SEPTEMBER 26, 2022

Making Your Resume Stand Out. What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

NOVEMBER 16, 2021

There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. What is a Tip Out? Tip Out Methods.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

7 Shifts

OCTOBER 2, 2019

But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. We reached out to a restaurant manager in an internationally-known restaurant to get her advice on managing a restaurant staff, and provided a few insights of our own. It looks like chaos.

Management 285

Management Management Communication Back of House 285

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19. Reach out to those in need and engage in genuine conversation.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. Simply put, FOH is all of the areas that a customer is exposed to during their dining experience, like the host area and dining area.

BOH 112

BOH FOH Front of House Back of House 112

7 Shifts

DECEMBER 18, 2023

There’s always something else to get done, a new fire to put out, and broken things to fix. It also gets rid of those frustrating sticky notes all over your POS. With time-clocking software, employees clock in and out with the touch of a button. The role of a restaurant manager is always in motion.

Management 195

Management Management Email Marketing Point of Sale 195

7 Shifts

JULY 25, 2024

For example, you can take orders from your social media profiles, like Facebook and Instagram, using a form or direct message. Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM. The answer to the FOH manager.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.

Back of House 52

Back of House FOH BOH Front of House 52

Aaron Allen & Associates

MARCH 3, 2022

In this roundup, we will take a look at some of the best restaurant management software out there. So whether you’re just starting out or you’ve been in the business for years, here’s the software that will help you increase productivity in your restaurant. . Restaurant Inventory Management.

Management 120

Management Management Mobile Ordering Point of Sale 120

Lavu

MARCH 13, 2020

Update to Mobile POS System. The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. If customers are waiting in line for a table, you can take their drink orders as they wait, and even transfer their tab to their table once seated. Checks can be cashed out or rung up right there at the table.

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78

Deliverect

AUGUST 20, 2020

It makes sense to locate this next to the kitchen in the FOH area to ensure food is packed up and out the door as quickly as possible after it leaves the kitchen. Alternatively, have a staff member run the orders out to the drivers. That means designing your menu and your packaging to suit the meals that are going out.

Delivery 145

Delivery Design Food Order Online Ordering 145

The Restaurant Times

SEPTEMBER 30, 2021

Practices that were common in the restaurant business, only a few years ago are gradually being phased out in favor of more efficient and quicker methods of operating. Keep track of cash in and out . However, today, you can check in with your restaurants from anywhere in the world with the help of internet-enabled POS systems.

Management 98

Management Management Cash Management Mobile Ordering 98

Hot Schedules

MAY 17, 2019

You can’t take everyone in your company to the show, but that shouldn’t keep you from bringing tangible takeaways for your at-home operators. Is this the year you’ll be investing in FOH or BOH technology? The NRA show is an excellent time to get quality facetime with your preferred vendors.

2019 101

2019 FOH BOH Demo 101

Lavu

NOVEMBER 8, 2019

If you have a restaurant POS , you already have a healthy support system that you should be utilizing. See the six ways to control your COGS here , and if you find out that the menu prices aren’t right, learn how to price your menu in three steps. 5 Concepts of Restaurant Accounting. Cost of Goods Sold.

Management 101

Management Management Food Truck Cash Management 101

Apicbase

SEPTEMBER 16, 2022

Today, restaurant operators and F&B managers like you have access to many reports, primarily thanks to advanced POS systems. Luckily, restaurant data analytics solutions like Apicbase take these problems off your plate. I am also sharing some juicy examples of Apicbase’s new Insights Hub in action, so make sure to check those out.

POS 52

POS Operations Back of House FOH 52

Restaurant365

MAY 3, 2022

Advanced scheduling software can alert managers when employees’ schedules place them in overtime and can prohibit employees from clocking in or out outside of a specified window around their scheduled shifts. Take two servers. Meanwhile, the college student’s buddies are waiting for him to get off work so they can hang out.

FOH 78

FOH Employee Relations BOH Tip Distribution 78

Apicbase

MARCH 3, 2023

POS integration is essential. Although the point-of-sale system (POS) remains the technological heart of restaurants, numerous technologies run behind the scenes these days. Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems.

Point of Sale 52

Point of Sale POS Management Management 52

Lavu

JANUARY 21, 2020

Not only does it take a lot of time, but it also increases the risk of human error. You can also use a tool like Sourcery to derive and process data from your POS system. With the automation that comes with accounting software, the accounting process takes a shorter time to complete. Saves Administrative Time and Effort.

Audits 78

Audits Back of House Point of Sale Front of House 78

Sling

MAY 9, 2023

They take purposeful planning and work to build and maintain. Then, reach out to your staff, get to know them on a personal level, and create a positive company culture. Then, reach out to your staff, get to know them on a personal level, and create a positive company culture. Here’s how to achieve that. and storage spaces.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Lavu

JANUARY 21, 2020

Take time to understand terms like labor costs, costs of goods sold (COGS), prime costs, revenue, balance sheet, income statement, and more. This allows you to process, extract, and transfer data between the accounting system and your restaurant POS system. . Install a Good Restaurant POS System.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78