7 Shifts

JULY 29, 2020

FOH Care for customer wellbeing. If you’re considering asking FOH staff to work as delivery drivers , make sure they have valid drivers’ licenses, access to cars that are in good condition, car insurance, and clean driving records. Able to carry out traditional restaurant manager skills and responsibilities. It goes into the log book.so

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

7 Shifts

NOVEMBER 3, 2021

Since restaurants often store and hold so much guest information, or work with so many integrated pieces of technology to run their day-to-day operations, they present a juicy target for criminals looking to exploit it for their purposes. Types of sensitive data in a restaurant.

POS 370

POS Audits Loyalty Program Information 370

7 Shifts

JULY 25, 2024

Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers. Technique-focused sessions help home cooks master essential skills like knife handling, pasta making, or plating presentation.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM. The answer to the FOH manager.

Front of House 52

Front of House FOH Back of House Online Ordering 52

7 Shifts

SEPTEMBER 26, 2022

Cleanliness impacts both presentation and safety in a restaurant, and is thus one of the restaurant skills that will most impact the customer experience. Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. Restaurant work is more physically demanding than one might expect, so stamina and endurance are key.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. My manager approved, and I presented him with the gifts and apologized again. Plus what kind of questions to ask the interviewer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

NOVEMBER 29, 2022

When Miss Kim decided to implement a tip pool , they had staff discuss it without the owner present, so they could speak more freely. Since Michigan allows tip sharing (excluding salaried managers), Miss Kim starts both FOH and BOH staff at the same wage. said Jordan Boesch, 7shifts' CEO and Founder. Use tools to save stress.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Lavu

FEBRUARY 14, 2020

There are several job functions in both the FOH and BOH and all need detailed appearance standards. With appearance standards, your FOH team is going to make a good first impression. Ask yourself this question and develop guidelines for the FOH team. The key to a lasting great impression lies in your customer service standards.

FOH 78

FOH Social Media Restaurant Law Food Safety 78

Future Food

APRIL 20, 2022

The 70% BOH food preparation process gets near 100% of the catering service providers focus with no resources directly allocated to and accountable for the last 30% food presentation in dining rooms, every day, every service period - the customer moment of truth.

Hospitality 78

Hospitality Food Safety Front of House Food 78

The Restaurant Times

SEPTEMBER 16, 2021

Technology presents unique solutions for restaurants to differentiate themselves and for owners to run their businesses more efficiently. In addition, the marketplace also provides developers to easily build apps for restaurants to manage front of house (FOH) and back of house (BOH) operations.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

The Restaurant Times

SEPTEMBER 20, 2020

In his presentation, Mr. Mocherla discussed key advantages and disadvantages of the cloud kitchen businesses and highlighted the key areas such as customer needs, operational metrics, product quality, hygiene standards, etc. Moreover, there is no need to hire expensive consultants or Front Of House (FOH) staff. .

Front of House 52

Front of House FOH 2000 2013 52

Touch Bistro

MARCH 25, 2021

Direct deposit is more convenient and safer than check payments during the COVID-19 pandemic, as employees don’t need to be physically present to be paid. Both front-of-house (FOH) and back-of-house (BOH) staff will benefit from having first-hand experience with your menu. Hands-on menu training and tasting.

Hiring 52

Hiring Employee Relations FOH BOH 52

Apicbase

SEPTEMBER 16, 2022

Why combining FoH and BoH data makes analytics more powerful Final thoughts. Generally, reporting deals with organising and summarising large quantities of data and presenting them in a digestible, easy-to-understand format — reports. The Importance of Both FoH & BoH Data in Restaurant Analytics.

POS 52

POS Operations Back of House FOH 52

Sling

SEPTEMBER 6, 2021

Pastaria makes nice work of their announcements section with an interesting background and presentation. It’s a fun and eye-catching way to present information that might otherwise be skipped by hurried website visitors. FOH/BOH managers) and give them more time to focus on optimizing the day-to-day operations of the business.

Website Management 78

Website Management Online Ordering Loyalty Program Mobile Ordering 78

Modern Restaurant Management

MARCH 11, 2025

For hiring platforms like foh&boh, the name of the game was volume, volume, volume. – Mary Pillow Thompson, founder of foh&boh Five years after the pandemic, Tom's Watch Bar has gained valuable perspective on what drives people to gather.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Apicbase

APRIL 5, 2022

However, expanding your brand does present a challenge: to succeed, you need to invest plenty of time, resources, and capital. Secondly, ghost kitchens are projected to reach a $1 trillion global market by 2030 , so they present an incredibly attractive opportunity for independent investors.

Franchise 52

Franchise Franchising Food License 52

Touch Bistro

AUGUST 4, 2021

Frenching: Removing meat from the bones of a rack of lamb, beef, or other meat, for presentation purposes. Front of house (FOH): The front of the restaurant, where guests are served and the host and servers work. Fold: Combining light and heavy ingredients, like whipped cream and flour, by stirring the mixture from bottom to top.

Front of House 52

Front of House BOH Back of House Point of Sale 52

Modern Restaurant Management

MAY 8, 2024

Particularly at QSRs, there is indication that customers may welcome entirely AI-driven FOH experiences. Particularly at QSRs, there is indication that customers may welcome entirely AI-driven FOH experiences. We’ve seen time and again that AI can’t yet stand on its own in FOH customer service.

Mobile Ordering 484

Mobile Ordering Front of House Customer Service FOH 484

Apicbase

MARCH 28, 2024

Platform – Build a Reliable Tech Ecosystem Your restaurant kitchen software should be part of your overall ecosystem linking seamlessly with front-of-house (FOH) systems – reservations, ePOS, loyalty, and ordering tech – as well as accounting, payroll, and HR tech. Additionally, Business Intelligence software eliminates manual tasks.

Management 52

Management Management Point of Sale Kitchen Safety 52

Apicbase

MAY 18, 2022

Selecting the right tech will ensure BOH and FOH efficiency for years to come, but it will also help your business scale faster and more efficiently. Your restaurant operations manual ensures consistent quality over time, especially if you plan to grow your brand in multiple locations. #4 4 Write A Bulletproof Franchise Agreement.

Franchise 52

Franchise Franchising Sustainability Document 52

Mad Mobile

MARCH 1, 2024

These visuals not only enhance the dining experience but also present a golden opportunity for guests to discover and crave appetizers, desserts, or beverages they might have overlooked otherwise. Behind the scenes: impact on kitchen and staff workflow Tablets don’t just have an impact on your FOH operations and management.

Seasonal Menu 40

Seasonal Menu POS Customer Experience Loyalty Program 40

Modern Restaurant Management

MARCH 10, 2021

Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way. Waitlist Management – Just as above, good FOH tech provides waitlist management with real-time values. Waitlist & Seating Management. Takeout and Delivery Optimization.

Management 473

Management Management BOH Front of House 473

Apicbase

JUNE 16, 2023

To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house). It presents a significant environmental problem, and it also erodes profit margins, increasing financial strain for businesses.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

MARCH 25, 2021

Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way. Waitlist Management – Just as above, good FOH tech provides waitlist management with real-time values. Waitlist & Seating Management. Takeout and Delivery Optimization.

Management 221

Management Management BOH Front of House 221

Modern Restaurant Management

DECEMBER 28, 2020

all present new usage occasions which will be as valuable as any new product in the near future. With leaner teams in place this year, restaurants have taken to automation and supplementary technology in all areas from FOH to BOH and everywhere in between. Delivery/ mobile pickup/ new product categories/ family meals etc.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Lavu

FEBRUARY 19, 2020

Each destination is unique from the next, yet all share “Starr power:” theatrical décor, smooth FOH operations, and superb kitchens. . In 1992, the James Beard Foundation awarded Waters Outstanding Chef and Chez Panisse Outstanding restaurant, and in 2004, they presented Waters with a Lifetime Achievement Award.

Fast Casual 78

Fast Casual Franchise Franchising Point of Sale 78

Modern Restaurant Management

APRIL 1, 2025

Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position. Tip Suggestion Effect : Nearly 3 in 10 Americans tip less when they’re presented with a tip suggestion screen. Service Fee Ban : 83 percent of people think automatic service charges should be banned.

Pricing 251

Pricing Technology 2025 Point of Sale 251

EATER

MAY 20, 2020

In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. The groups behind Safety First plan to release more front of house guidance soon.

Kitchen Safety 294

Kitchen Safety Food Safety Food Supply Customer Service 294

EATER

MAY 14, 2020

In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. The groups behind Safety First plan to release more front of house guidance soon.

Kitchen Safety 246

Kitchen Safety Food Safety Food Supply Customer Service 246