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Here’s an example of an onboarding overview: Day One Orientation: Learning about the restaurant’s culture and history, meeting coworkers, and receiving a uniform. During orientation, share a presentation or video that reviews the key principles of your restaurant's culture. Onboarding is your opportunity to reinforce these values.
There are several job functions in both the FOH and BOH and all need detailed appearance standards. Uniform—specify if a uniform is provided or if there are specific garments and colors employees must wear. . With appearance standards, your FOH team is going to make a good first impression.
However, expanding your brand does present a challenge: to succeed, you need to invest plenty of time, resources, and capital. Like chain restaurants, franchise outlets serve roughly the same menu, share uniform branding, and have a similar look and feel (diners may not even know if they are sitting in a franchise unit or a chain restaurant).
Selecting the right tech will ensure BOH and FOH efficiency for years to come, but it will also help your business scale faster and more efficiently. Technology allows you to manage orders quickly and efficiently, while generating in-depth insights.
Direct deposit is more convenient and safer than check payments during the COVID-19 pandemic, as employees don’t need to be physically present to be paid. Both front-of-house (FOH) and back-of-house (BOH) staff will benefit from having first-hand experience with your menu. Hands-on menu training and tasting.
In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. The groups behind Safety First plan to release more front of house guidance soon.
In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. The groups behind Safety First plan to release more front of house guidance soon.
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