7 Shifts

APRIL 3, 2020

Under this new paradigm you would not need FOH staff and may only need a few BOH staff. Your prices – Last, but surely not least, are your prices. If you need to increase your profits, the quickest thing to do is raise prices. But I’m a restaurateur and an entrepreneur I can hear you cry!

BOH 368

BOH POS Influencer Point of Sale 368

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Tracking key FOH metrics can help provide a path to healthy revenue levels. Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. So, what data should you be tracking around your FOH?

FOH 78

FOH BOH Front of House Customer Experience 78

7 Shifts

DECEMBER 18, 2023

These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. You’ll get detailed daily reports on price changes and even price forecasting. You can then use this information to adjust your menu, make purchasing decisions, or change your pricing.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

JULY 25, 2024

Profitability remains a challenge for many restaurants, especially with prices for ingredients and labor going up. Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers. The high profit on alcoholic drinks gives your restaurant more pricing flexibility.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

7 Shifts

SEPTEMBER 20, 2022

FOH Resources. How to Serve in a Fine Dining Restaurant : Fine dining restaurants tend to offer elaborate food at higher price points, with attentive, often formal service. Restaurant Lingo: FOH, BOH & General Terms : The restaurant industry is loaded with slang. Stuff you should know.

FOH 195

FOH BOH Social Media Fine Dining 195

7 Shifts

JANUARY 10, 2024

Getting buy-in from FOH staff is crucial, especially servers. Ron Hsu explained to us that at Humble Pie, their pizzeria with a lower price point, they opted for a 3.14% kitchen appreciation fee instead. Reach out to restaurants in your area who successfully use service charges to hear about their experience.

Front of House 221

Front of House FOH Customer Service Back of House 221

7 Shifts

MAY 31, 2021

For prep, cooks would restock their work stations and FOH staff might prep tables and utensils for the first dinner guests. For example, consider: Integrating pre-shift meetings for the FOH and BOH crews to interact with each other before each shift. This ensures that as much inventory as possible ends up on a customer's plate.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

JANUARY 10, 2024

Getting buy-in from FOH staff is crucial, especially servers. Ron Hsu explained to us that at Humble Pie, their pizzeria with a lower price point, they opted for a 3.14% kitchen appreciation fee instead. Reach out to restaurants in your area who successfully use service charges to hear about their experience.

Front of House 195

Front of House FOH Customer Service Back of House 195

7 Shifts

FEBRUARY 7, 2024

TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. Examples of restaurant inventory management software XtraChef by Toast : Automated financial and operational management tools for restaurants that deliver price fluctuation alerts, gross margin variances, and other operational tools.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.

Back of House 52

Back of House FOH BOH Front of House 52

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. Simply put, FOH is all of the areas that a customer is exposed to during their dining experience, like the host area and dining area.

BOH 112

BOH FOH Front of House Back of House 112

Modern Restaurant Management

DECEMBER 28, 2020

I see flat-fee QSR, hybrid or fast casual restaurants with fixed-price approachable menus of typically unattainable offerings, such as Burger Lobster (lobster) and Sugarfish (sushi, omakase) becoming more popular. For now, it's just a matter of figuring out how we're going to survive. Vegan and Veggie forward will continue to grow.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

7 Shifts

DECEMBER 18, 2023

These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. You’ll get detailed daily reports on price changes and even price forecasting. You can then use this information to adjust your menu, make purchasing decisions, or change your pricing.

Management 195

Management Management Email Marketing Point of Sale 195

7 Shifts

NOVEMBER 29, 2022

Everything was built into the menu price. I wanna point out, part of the challenge was that building everything into the menu price for an Asian restaurant was met with pushback that an ethnic restaurant needed to be a little cheaper. The restaurant initially opened with no tipping or service charge. Use tools to save stress.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery. GPOs will continue to exert influence on purchasing and pricing with more manufacturer partnership and expanding memberships. The sleeping giant is virtual kitchens.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.

BOH 78

BOH FOH Back of House Point of Sale 78

Black Box Intelligence

SEPTEMBER 21, 2021

Another trend we’re watching is pricing. Many restaurants are raising prices to deal with higher expenses, and it’s changing the way guests perceive value. In our examination of restaurant reviews from popular rating sites, we see fewer mentions of “good” and “reasonable” prices when compared to 2019. fewer FOH employees.

Fast Casual 98

Fast Casual Fine Dining BOH FOH 98

Cheetah

JUNE 14, 2021

It’s only going to get harder to find subminimum wage workers who’d be willing to do 12-hour shifts in subpar conditions while denying them the possibility to share in the tips that FOH servers are making. Next, customers must feel they are getting an added value out of the price increase.

BOH 148

BOH Back of House Front of House Employee Relations 148

The Restaurant Group

NOVEMBER 19, 2019

If you’re happy with your menu, you can still reduce food cost by finding the vendors that will offer you the best quality product you need, at the lowest price per unit. Portion control is a responsibility of both FOH and BOH.

Management 68

Management Management FOH Fast Casual 68

Black Box Intelligence

OCTOBER 27, 2022

Steep declines in gas prices and the moderation of inflation rates appear to be the reason behind the bolstered sales growth numbers. . In other words, FOH employees are showing up and guests are taking notice. Demand remains strong for restaurants with lower price points – even amidst the current inflationary environment.

2022 98

2022 Point of Sale Fast Casual Fine Dining 98

Lavu

NOVEMBER 8, 2019

See the six ways to control your COGS here , and if you find out that the menu prices aren’t right, learn how to price your menu in three steps. The costs should be built into your menu prices so that at the end of the year, you are not in the red for forgetting the insurance fees or the cost of replacing glassware.

Management 101

Management Management Food Truck Cash Management 101

The Restaurant Times

JANUARY 13, 2021

Pay attention to rising food prices and changing government regulations. As the FOH staff spends the most time with the customers, they will naturally be hearing direct feedback from customers. Closely monitor how your competitors are modernizing, and take inspiration from it. . Involve Your Staff.

Marketing 104

Marketing Social Media FOH Customer Service 104

Aaron Allen & Associates

MARCH 3, 2022

The best systems have the ability to display recipes one-click-away, monitor cooking times, and alert the FOH when the meal is ready. They come with a high price tag but offer great scalability for businesses that can afford it. . KDS can help your restaurant in several ways. Restaurant Marketing & CRM Software.

Management 120

Management Management Mobile Ordering Point of Sale 120

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. Forty-five percent of those who said they were dining out less this year because restaurant prices are too high. million people. . "The

Pricing 251

Pricing Technology 2025 Point of Sale 251

Sling

MAY 9, 2021

Defining characteristics of customer loyalty include: Not easily influenced by availability or pricing of other brands. 3) Train FOH Staff On Your Loyalty Program. Customer loyalty is the measure of a consumer’s willingness to do repeat business with your company or brand. Willing to pay a premium for a familiar product or service.

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

Lavu

JANUARY 21, 2020

Both your front of the house (FOH) and back of the house (BOH) transactions are recorded simultaneously. Helps in Setting Competitive Prices. To be competitive in the market, set a price that is small enough to attract customers but big enough for better profit margins. Provides a Faster and Simpler Way to Reconcile Your Data.

Audits 78

Audits Back of House Point of Sale Front of House 78

Xtra Chef

MAY 13, 2020

Blindly paying foodservice vendor bills without visibility into unit prices and storing paper in a Banker’s Box in the basement is inoperable and inefficient. Seamlessly share information between FOH, BOH, and accounting. The old-fashioned way is no longer workable. Instead, critical business details can be tracked in xtraCHEF.

Front of House 79

Front of House Back of House FOH BOH 79

Sling

MAY 9, 2023

Doing so can help improve the efficiency and effectiveness of both your back-of-house ( BOH ) and front-of-house (FOH) teams. Doing so involves more than just the food your diners leave behind. 6) Equip your team with the right tools One of the most effective ways to streamline RO is to equip your team with the right tools.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Apicbase

SEPTEMBER 16, 2022

Why combining FoH and BoH data makes analytics more powerful Final thoughts. Analytics software can take this data and tell you which vendor relationships to focus on — which vendors give you the best prices, deliver on time consistently, and don’t overcharge you through invoicing errors. What is restaurant analytics?

POS 52

POS Operations Back of House FOH 52

The Restaurant Times

OCTOBER 17, 2020

A cloud kitchen eliminates many operating costs that are otherwise incurred by traditional restaurants such as high rentals, FOH labor costs, decor and remodeling costs, etc. One of the prominent advantages of having lower operating costs is that cloud kitchens can leverage their profit margins to offer better competitive pricing.

Kitchen Safety 52

Kitchen Safety Online Ordering Front of House Mobile Ordering 52

Aaron Allen & Associates

MARCH 29, 2024

This requires updated and accurate training for baristas and FOH staff that needs to be considered in the investment for developing the new item. It’s about more than tactical design, merchandising techniques, promotional tactics, and pricing strategies though.

Innovation 52

Innovation Menu 2024 FOH 52

Black Box Intelligence

SEPTEMBER 26, 2024

Moreover, this has translated into less pressure on overall prices. Hourly FOH +3.6% +4.6% Thus this signaled optimism that inflation is finally stabilizing. A factor behind this moderation in inflation has been the deceleration in wage growth. percent in July. Thus, it making it the highest it’s been since 2021. better sales.

Front of House 52

Front of House Point of Sale Guest Recovery Back of House 52

Apicbase

MARCH 25, 2022

It’s essential for everything you do, from menu pricing to closing the gap between theoretical and actual food costs i.e. detecting the causes of food cost variance. It’s based on painstaking calculations of your ingredient prices and production costs. The most important of those details is your cost baseline.

Menu 52

Menu Point of Sale Pricing Take-out 52

Black Box Intelligence

OCTOBER 27, 2022

Steep declines in gas prices and the moderation of inflation rates appear to be the reason behind the bolstered sales growth numbers. In other words, FOH employees are showing up and guests are taking notice. Chicken prices have retreated from the all-time highs they reached over the Summer. reported in August.

2022 40

2022 Point of Sale Fast Casual Fine Dining 40

Gourmet Marketing

SEPTEMBER 22, 2021

Restaurants post restaurant jobs on the most common job boards could pay a high price while getting hundreds of unqualified or unsuitable candidates. The site is perfect for advertising BOH and FOH positions. There are various price plans, but a monthly subscription starts at $110 per month. Jobs On The Menu.

Hiring 52

Hiring Website Management Advertising Social Media 52

The Restaurant Times

DECEMBER 26, 2020

While a poor location does not generate enough customer footfall, prime locations come at a high price. You can streamline both FOH and BOH operations through your restaurant POS, help you save on both money and labor. Restaurants may not be able to cover the costs or tend to overspend. . How To Avoid.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Apicbase

MARCH 3, 2023

Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems. TL;DR – The Apic Touch Apicbase extracts sales information from your POS system and compares it to your recipes (ingredients, portion size, real-time supplier pricing).

Point of Sale 52

Point of Sale POS Management Management 52