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2022 Trends: Meeting Challenges and Industry Evolution

Modern Restaurant Management

Restaurateurs seem to be coming out of a survival mode mindset and beginning to evaluate what’s next. The spike of take out and delivery orders that began with covid makes it all too easy to forget that prior to March 2020, guests had already begun moving that direction. billion in five years.

2022 530
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Restaurant Recruiting During and After COVID-19

7 Shifts

Restaurant recruiting during the COVID-19 pandemic can be advantageous for restaurants because so much restaurant talent is looking for work. When hiring restaurant employees, it’s also important to find staff that will take these measures seriously. What PPE will you provide? Will any of the hiring or training be conducted remotely?

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Technology Can Help Restaurants During ‘The Great Resignation’

Modern Restaurant Management

But while some may predict a future with burger-flipping robots, it’s hard to imagine tech taking the place of a skilled line cook, experienced server, or seasoned marketer. Integrating loyalty program or CRM so guests are incentivized to seek out and use these channels. Marketing Automation to Maximize Team Bandwidth.

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Restaurant Staff Training 101

7 Shifts

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Ideally, operators want new employees to be deployed in 12 days , while 55% of restaurant employees admitted they want shorter training periods that take only one to two weeks.

Training 195
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What can we learn from "Waitmares"?

7 Shifts

However, when stress so deeply affects employees that it leads to sleep-disturbing nightmares, it can take a toll on workplace satisfaction and engagement. The kitchen is backed up so your customers have to wait a long time for food and take it out on you. Think of a waitmare as a game of Diner Dash gone horribly wrong.

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How to Build and Hire the Right Team for Your Restaurant

ChowNow

For example, a server who knows they have opportunities for promotion to FOH manager is more likely to remain motivated and loyal. With high expectations for service, the FOH manager coordinates closely with servers and bartenders to deliver an exceptional dining experience. Sourcing Candidates Utilize multiple recruitment channels.

Hiring 195
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Restaurant Operations Overview: What You Need to Know

7 Shifts

Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity. For prep, cooks would restock their work stations and FOH staff might prep tables and utensils for the first dinner guests.