FOH Recruiting Training 
7 Shifts
NOVEMBER 14, 2024
There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.
7 Shifts
JULY 29, 2020
Restaurant recruiting during the COVID-19 pandemic can be advantageous for restaurants because so much restaurant talent is looking for work. It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Will any of the hiring or training be conducted remotely? What PPE will you provide?
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ChowNow
SEPTEMBER 6, 2024
This reduces the high costs associated with turnover, such as hiring and training new staff. For example, a server who knows they have opportunities for promotion to FOH manager is more likely to remain motivated and loyal. Best Practices for Recruiting and Hiring Management and Support Staff 1.
Modern Restaurant Management
MARCH 28, 2022
These commercial kitchens, without any traditional FOH space or staff, are making it easier to streamline delivery. At the same time, competition for labor has risen, making it more difficult than ever to recruit, train and retain employees. To meet this evolution, restaurant operators are investing in new and reimagined spaces.
7 Shifts
FEBRUARY 18, 2020
We’re taking a deep dive into waitmares to explain why they’re bad, what the restaurant industry can learn from them, and how you can reduce your front-of-house (FOH) team’s work anxiety to boost engagement—and sweet dreams. When employee engagement and wellbeing wane, job performance, customer happiness, and the bottom line suffer.
7 Shifts
MAY 31, 2021
For prep, cooks would restock their work stations and FOH staff might prep tables and utensils for the first dinner guests. Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Human Resources Management. The turnover rates in restaurants are infamously high.
7 Shifts
OCTOBER 22, 2021
In fact, the sooner you begin the search for new candidates, the more likely you'll find and hire qualified workers — and the more time you'll have to train them, so they're fully ramped come December. Here are a few tips for sourcing, hiring, and training enough employees to get you through the holidays — and then some.
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