7 Shifts

NOVEMBER 16, 2021

It could also incentivize other FOH employees like bartenders and bussers to work faster and alongside highly-tipped servers in hopes of earning a portion of their gratuities. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

7 Shifts

NOVEMBER 3, 2021

Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. Referring back to the most common breaches above, a full 44% of cybersecurity breaches happen because of human error.

POS 370

POS Audits Loyalty Program Information 370

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM.

Front of House 52

Front of House FOH Back of House Online Ordering 52

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. Be honest and direct , reference something you read on their website or a customer review that you value in a restaurant business. How to Answer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.

Back of House 52

Back of House FOH BOH Front of House 52

Restaurant365

MARCH 25, 2020

Before you use remarketing ads, you must first have your web provider place a small, unobtrusive piece of code on your website (referred to as a pixel). Before repurposing your FOH staff for delivery, check with your insurance carrier to ensure that you’re covered for off-premise activity. Use staff for delivery.

Delivery 107

Delivery Front of House FOH Mobile Ordering 107

The Restaurant Times

MARCH 14, 2022

Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH). The FOH operations refer to activities that involve interaction with the customer, such as the waiting staff, lobby area, dining arrangement, etc. Recruiting And Onboarding.

Management 52

Management Management FOH BOH 52

Sling

MAY 9, 2021

Willing to refer your product or service to their friends and family. 3) Train FOH Staff On Your Loyalty Program. A crucial aspect of every successful rewards system is ensuring that your front-of-house staff (FOH) understands, values, and promotes the restaurant loyalty programs whenever possible.

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

Restaurant365

JUNE 22, 2021

Cross-contamination refers to when food becomes unusable during prep or storage because of unsafe practices. In addition, the classic “first in, first out” method, commonly referred to as FIFO, ensures that you are rotating inventory appropriately. Avoid Cross-Contamination That Leads to Food Waste.

Compost 88

Compost Food Waste Front of House 88

Lavu

JANUARY 21, 2020

By showing both the FOH and BOH variable cost to sales ratio, you can determine whether you are under- or over-staffing your restaurant. Some of the other terms used to refer to the profit and loss statement include the P&L statement, income statement, statement of operations, and statement of earnings.

Cash Management 78

Cash Management Point of Sale Information Beverage 78

The Restaurant Times

DECEMBER 26, 2020

Take reviews and references from multiple sources and analyze the market to understand the spending habits of people frequenting the target location. Refer to your POS reports for understanding the areas that are bleeding money and eliminate them. . Choose a location on the basis of your restaurant’s format. Complex Menu.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Touch Bistro

MARCH 25, 2021

The process is sometimes referred to as organizational socialization and includes collecting paperwork, orienting new hires within your company’s culture, and providing restaurant employees with hands-on training. Both front-of-house (FOH) and back-of-house (BOH) staff will benefit from having first-hand experience with your menu.

Hiring 52

Hiring Employee Relations FOH BOH 52

Restaurant365

DECEMBER 1, 2021

However, “if a manager decided to deactivate somebody, I can actually reference back to that,” he added. If someone is interviewed but isn’t a good fit for the job, the applicant’s profile can be deactivated so it’s not still in consideration. “Restaurant specific is always a bonus for us,” said Mr. Foust.

Hiring 78

Hiring Demo Communication Back of House 78

Restaurant365

MARCH 12, 2021

However, “if a manager decided to deactivate somebody, I can actually reference back to that,” he added. If someone is interviewed but isn’t a good fit for the job, the applicant’s profile can be deactivated so it’s not still in consideration. “Restaurant specific is always a bonus for us,” said Mr. Foust.

Hiring 78

Hiring Demo Communication Back of House 78

Touch Bistro

AUGUST 4, 2021

A la carte: French for “of the menu” and refers to dishes that are priced separately on a menu, rather than served together for a set price. Front of house (FOH): The front of the restaurant, where guests are served and the host and servers work. . # Culinary Terms. A to D Cooking Terms. A Cooking Terms. H Culinary Terminology.

Front of House 52

Front of House BOH Back of House Point of Sale 52

Touch Bistro

APRIL 7, 2021

An employee referral program is a hiring strategy where your current team members refer people they know as potential hires for your team. Consider offering rewards (such as cash, shift preferences, or vacation days) to current employees after a referred candidate has been hired and made it past their first 90 days.

Employee Relations 52

Employee Relations Hiring Seasonal Menu POS 52

Gourmet Marketing

SEPTEMBER 22, 2021

The site is perfect for advertising BOH and FOH positions. Managers can get more detailed profiles on high-quality candidates that include references, social influence, and referrals. Jobs On The Menu. This site advertises restaurant jobs for thousands of locations throughout the United States.

Hiring 52

Hiring Website Management Advertising Social Media 52

Sling

AUGUST 9, 2023

June 2020 Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference? July 2020 How To Create An Effective Project Management Plan July 2020 Work-Life Balance in Our Crazy Busy World June 2020 Keeping Up the Communication June 2020 How Do Employee Benefits Work? | A Guide For Managers June 2020 How Do I Manage Millenials?

Article 78

Article 2023 2022 2021 78

Apicbase

JUNE 16, 2023

To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house). Table Turnover Rate This metric refers to the number of times a table is used during a specific period.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Apicbase

MARCH 3, 2023

Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems. POS (Point of Sale) integration refers to integrating a restaurant’s point of sale system with other software and technologies used in the restaurant’s operations.

Point of Sale 52

Point of Sale POS Management Management 52

Apicbase

OCTOBER 14, 2022

For example, restaurant management platforms can significantly reduce human effort by automating BOH and FOH flows, thereby helping you to keep the labour cost in check. Franchisee turnover refers to the total number of franchisees who leave within a specific timeframe. Scheduling errors can also account for high labour costs.

Franchising 52

Franchising Franchise Online Ordering Loyalty Program 52

Lavu

MARCH 11, 2020

Front-of-house (FOH) management. Some of the features that may be added to the loyalty program include voucher codes, digital stamps and loyalty points, membership levels, and refer-a-friend features. . Back-of-house (BOH) management. Employee scheduling. Employee tips.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

APRIL 1, 2025

Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position. Among the insights: Inflation: Food inflation is a top concern for 52 percent of operators with labor costs ranking a close second.

Pricing 251

Pricing Technology 2025 Point of Sale 251