7 Shifts

SEPTEMBER 1, 2022

Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. Food runners fluctuate between the front and back of the house, and are likely to be the messenger that communicates what is 86'd from BOH to FOH. Keeping enough inventory on hand.

Definition 360

Definition BOH FOH Front of House 360

7 Shifts

MAY 1, 2020

but we've seen a great response to our heat & serve meal kits. View this post on Instagram Heat & serve taco kits, now with roasted pork shoulder! Delivery: employ FOH staff to deliver the meal kits to your diners Frequency: will you offer a one-time meal kit designed to last a few meals? Carmen Hamm Owner, Picaro.

FOH 364

FOH Online Ordering Delivery Food Order 364

7 Shifts

APRIL 28, 2020

Network: SkipTheDishes serves 100+ major cities in Canada and the US ?? DoorDash is a popular, SanFran-based delivery platform that serves over 4,000 cities across Canada and the U.S. ?? Commission fees: SkipTheDishes charges 20-25% commission on orders ?? Sign up for SkipTheDishes ??.

Online Ordering 341

Online Ordering Ordering FOH Food Safety 341

Modern Restaurant Management

FEBRUARY 15, 2022

For example, it is not uncommon for cashiers to also serve as expediters, manage drive-through guests, and fulfill drink and food orders. The labor crisis has not been limited to just FOH or BOH operations staff. Marketing Automation to Maximize Team Bandwidth.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

FEBRUARY 4, 2022

Serving smaller portion sizes. Self-Serve/Grab-and-Go and Use of Automation. McDonald's has also been at the forefront for a while now with automation, with their kiosks and self-serve drink machines leading the way for automated solutions in the restaurant industry. Focus on seasonal produce to ensure peak freshness.

2022 547

2022 Customer Service Online Ordering Website Management 547

7 Shifts

JANUARY 7, 2020

Use data from your POS to see which employee served the fewest tables, upsold the least, got the fewest tips, etc. Alternatively, you can have separate competitions for front-of-house (FOH) and back-of-house (BOH) staff to make the competition more equitable. These behaviors are signs of disengagement. How can you afford bonuses?

Employee Relations 349

Employee Relations FOH Certification BOH 349

7 Shifts

AUGUST 5, 2020

Will you hire in-house drivers, use third party drivers, or cross train your front-of-house (FOH) staff to double as drivers ? Determine who will be responsible for delivering orders to customers. Use the 7shifts scheduling and labor budgeting tools to ensure that you carry out and delivery team is working efficiently.

Delivery 341

Delivery Food Email Marketing Front of House 341

The Rail

MARCH 14, 2023

By using QR codes to speed up table turnover, restaurants can serve more diners and increase profitability. Reduce Pressure on Front-of-House Staff Front of House (FOH) staff can feel overwhelmed during busy services, no matter how skilled they are. To ease the pressure on your team, consider implementing QR code menus.

Mobile Ordering 277

Mobile Ordering FOH Front of House Food Safety 277

7 Shifts

NOVEMBER 24, 2024

Strong answers should reflect examples of past jobs as a hostess, restaurant host, or in another FOH position. A good response would show understanding and clear communication with the kitchen and serving staff. Equip them with 7shifts and help improve FOH operations through automated team scheduling and easy communication.

Hospitality 195

Hospitality Seating Customer Experience Reservations 195

7 Shifts

NOVEMBER 12, 2020

Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. Employee handbook Your restaurant employee handbook serves as an introduction to the business. Ask trainees to read them and sign a form acknowledging that they’ve read them. Do you often host business banquets?

FOH 307

FOH Food Safety BOH Customer Service 307

7 Shifts

MAY 11, 2020

The best restaurants will not only have to serve the best food, but be the most sanitary." — Jordan Boesch, CEO 3. You may even need to bring on more FOH staff to act as your delivery drivers if you’re offering direct. Get ahead of your reopen by ordering the right supplies now—especially considering demand is at an all-time high.

BOH 368

BOH Food Safety FOH Equipment 368

Modern Restaurant Management

AUGUST 4, 2022

Shortly after opening, the farmer couldn't find the clams in the water and we couldn't serve the dish for another nine months. For example, a sous vide chicken breast takes a total of four to six minutes to cook and serve on a hot plate whereas cooking it raw takes no less than 18 minutes. Chef Solis.

Back of House 474

Back of House Front of House Communication FOH 474

7 Shifts

OCTOBER 1, 2024

Serving fresh, delicious, and well-prepared food can make a big difference in how customers perceive your restaurant. Staff Your restaurant staff, especially those assigned to the FOH, play a critical role in keeping your customers happy as they eat in your establishment.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

7 Shifts

SEPTEMBER 28, 2020

However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. Film training videos and share them with FOH staff via your communications tool so they can reference them as needed. Server side work duties are just as crucial as primary duties.

FOH 195

FOH Management Management Cash Management 195

7 Shifts

DECEMBER 16, 2020

The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters. Within 7shifts, we’re also seeing trends that move away from a traditional BOH and FOH split, and more to non-traditional roles like delivery and more management being scheduled.

Back of House 284

Back of House FOH Front of House Point of Sale 284

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Tracking key FOH metrics can help provide a path to healthy revenue levels. Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. So, what data should you be tracking around your FOH?

FOH 78

FOH BOH Front of House Customer Experience 78

7 Shifts

SEPTEMBER 20, 2022

FOH Resources. How to Serve in a Fine Dining Restaurant : Fine dining restaurants tend to offer elaborate food at higher price points, with attentive, often formal service. Restaurant Lingo: FOH, BOH & General Terms : The restaurant industry is loaded with slang. Stuff you should know.

FOH 195

FOH BOH Social Media Fine Dining 195

7 Shifts

FEBRUARY 7, 2024

Square : Online ordering for pickup, curbside, local delivery, or self-serve ordering; ideal for restaurants already using Square. TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. Supports multiple menus (ghost kitchens and virtual brands) and group ordering. Owned by Doordash.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

MARCH 16, 2021

From robots that created up to 2,000 recipes to robots that served diners, the world saw what the future would hold for this industry. It’s bittersweet to see how much technology has immersed itself into the food industry in the last five years. What issues or trends will have impact in the next five years?

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. For prep, cooks would restock their work stations and FOH staff might prep tables and utensils for the first dinner guests.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

JULY 10, 2020

For example: Train staff on physical distancing and how to best serve food with the least amount of contact Stagger workstations so employees can keep physical distancing between themselves Use directional arrows on the floor in kitchen settings to control flow of traffic and reduce interaction and crossover between cooking and clearing areas.

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

AUGUST 20, 2024

However, with fewer customers dining out weekly , restaurants must ensure that they can serve each diner quickly and satisfy them enough that they’ll want to return. Table Turnover Rate = Number of Customers Served / Number of Tables Just determine the number of customers served and the number of tables you have.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM. The answer to the FOH manager.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

JULY 25, 2024

Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers. This software helps you assign FOH and BOH staff as well as monitor events to keep everyone on track. Setting up this feature will entail costs for the platform, web developers, and any necessary hardware.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

7 Shifts

SEPTEMBER 26, 2022

Not only does efficient service make guests happy, it also increases a restaurant's table turnover time - meaning the restaurant can serve even more guests every shift. Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. The trick to mastering this time management skill is to be quick without being pushy.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. Simply put, FOH is all of the areas that a customer is exposed to during their dining experience, like the host area and dining area.

BOH 112

BOH FOH Front of House Back of House 112

7 Shifts

OCTOBER 2, 2019

The servers are running back and forth with orders to relay or food to serve. Depending on the type and size of restaurant you manage, you could be responsible for staff schedules, payroll, FOH and/or BOH inventory, and even menu planning. Communication is key in every part of the restaurant business.

Management 285

Management Management Communication Back of House 285

7 Shifts

SEPTEMBER 15, 2020

So any tool you can use to make their jobs easier—and allow them to focus on their core serving responsibilities—will benefit them, your customers, and influence your restaurant’s overall success. This restaurant server checklist template helps you lay out all the essential tasks that need to be complete before and during a shift.

Management 195

Management Management Download Leadership 195

Restaurant365

MARCH 25, 2020

Before repurposing your FOH staff for delivery, check with your insurance carrier to ensure that you’re covered for off-premise activity. If you’re properly insured for delivery, you can keep your servers, bartenders and other FOH staff working during this uncertain time. Use staff for delivery.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

7 Shifts

OCTOBER 24, 2019

This outfit pairs perfectly with your regular work duties of carrying serving trays, pouring coffee, and taking dinner orders—making it easy to stay in character all night. Outfit pieces: Scrubs Allergy mask (optional) Stethoscope Lab coat Chef Flip FOH with BOH and put on your best chef’s hat, coat, or apron!

BOH 236

BOH Point of Sale FOH Restaurant Law 236

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.

BOH 78

BOH FOH Back of House Point of Sale 78

7 Shifts

NOVEMBER 29, 2022

Since Michigan allows tip sharing (excluding salaried managers), Miss Kim starts both FOH and BOH staff at the same wage. Ksenia oversees HR Systems and serves as a liaison among the USHG Tech team, vendor/solution providers, and Human Resources. Use tools to save stress. Ksenia Adams (she/her).

BOH 195

BOH Restaurant Law Back of House Front of House 195

Lavu

MARCH 13, 2020

The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. Streamline BOH and FOH Communications. The fastest way to boost productivity is by improving communications between the FOH and the kitchen. If the FOH and BOH are working hand in hand, why should their communications be limited?

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78

Restaurant365

OCTOBER 15, 2021

Sales Per Labor Hour (SPLH) and Customers Served Per Labor Hour. This same concept can also be applied to the number of guests you serve per labor hour. With information from your POS system, you can track time for staff alongside sales reports (or customers served). But how do you track FOH performance over time?

Management 148

Management Management Point of Sale Employee Relations 148

Black Box Intelligence

SEPTEMBER 21, 2021

That’s who we serve at Black Box Intelligence. At full-service establishments, customers typically order their food at a table or counter, are served by waitstaff and pay after consuming their meal. Workforce data: tracking trends for FOH and BOH staff. fewer FOH employees. That’s who we serve at Black Box Intelligence.

Fast Casual 98

Fast Casual Fine Dining BOH FOH 98

Restaurant365

APRIL 19, 2022

Customers Served Per Labor Hour. In addition to SPLH, tracking customers served per labor hour is also a useful number to track. Your FOH team is essential to maximum sales levels and a great customer experience, so it’s important to track FOH performance over time. Sales Per Server Hour. Employee vs. Guest Count.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78