7 Shifts

MAY 11, 2020

You may even need to bring on more FOH staff to act as your delivery drivers if you’re offering direct. The ways in which you schedule staff will depend on what sources of revenue you’ll be focusing on—delivery & takeout mean more BOH staff, but on-site dining will mean balancing it out with FOH staff and managers.

BOH 368

BOH Food Safety FOH Equipment 368

Lavu

FEBRUARY 10, 2020

This is nowhere as obvious as the relations between chef and FOH staff. . While the chef benefits from the independence, this kind of rock-stardom has proven to have a bad affect on FOH performances and the overall guest experience. . Below, we suggest several ways to improve relations with your chef and FOH staff. Order timer.

FOH 88

FOH BOH Employee Relations Communication 88

Modern Restaurant Management

FEBRUARY 4, 2022

Sourcing ingredients locally or from all-natural farms. Companies such as 7-11, Farmer’s Fridge, and IHOP have chosen to develop new pre-made menu items through vending machines and self-serve bars to reduce queues and cut down on FOH costs while at the same time benefiting from increased demand for ready-made meals.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

MARCH 16, 2021

We’re also seeing many of our clients find new ways to be more sustainable in sourcing their food products. For example, we have one client who has moved away from traditional meat options, and their focus is on sustainably sourced oysters and oyster mushrooms, which are grown on-site.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

7 Shifts

JANUARY 7, 2020

Alternatively, you can have separate competitions for front-of-house (FOH) and back-of-house (BOH) staff to make the competition more equitable. For example, FOH staff can compete on revenue generated while BOH staff can compete on ticket speed. One source of funding for performance-incentivizing bonuses is tips.

Employee Relations 349

Employee Relations FOH Certification BOH 349

ChowNow

SEPTEMBER 6, 2024

For example, a server who knows they have opportunities for promotion to FOH manager is more likely to remain motivated and loyal. With high expectations for service, the FOH manager coordinates closely with servers and bartenders to deliver an exceptional dining experience. Sourcing Candidates Utilize multiple recruitment channels.

Hiring 195

Hiring FOH Recruiting Fine Dining 195

Modern Restaurant Management

AUGUST 4, 2022

These clams are incredibly rare and we were sourcing them from a local farmer in Florida. In a restaurant, it takes time and effort to build the relationship and break the separation between FOH and BOH, but it is extremely important to know what’s going on, even if you’re not in that position.

Back of House 474

Back of House Front of House Communication FOH 474

7 Shifts

FEBRUARY 7, 2024

TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. Data aggregation: Aggregate data from numerous sources, including Yelp!, Examples of kitchen display systems Toast : Paired with the company’s POS, this accompanying KDS integrates your BOH and FOH seamlessly.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

MAY 31, 2021

For prep, cooks would restock their work stations and FOH staff might prep tables and utensils for the first dinner guests. Hold frequent walk-in interview days to consistently source interested applicants. For example, consider: Integrating pre-shift meetings for the FOH and BOH crews to interact with each other before each shift.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

APRIL 3, 2020

However, it is often overlooked by restaurateurs as a source of optimization. Under this new paradigm you would not need FOH staff and may only need a few BOH staff. POS Systems Your point of sale is the technological heart of your restaurant and the system which is most mission-critical to your operations.

BOH 368

BOH POS Influencer Point of Sale 368

7 Shifts

JULY 25, 2024

Diversifying your income sources can help offset rising costs and boost your overall profitability. Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers. Which income sources bring the most revenue to restaurants?

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

NOVEMBER 16, 2021

It could also incentivize other FOH employees like bartenders and bussers to work faster and alongside highly-tipped servers in hopes of earning a portion of their gratuities. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

7 Shifts

NOVEMBER 3, 2021

Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. Types of sensitive data in a restaurant. The most important ones for restaurateurs and operators to be aware of are: POS Data.

POS 370

POS Audits Loyalty Program Information 370

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. Source: wizardsourcer.com. Sources: [link]. Plus what kind of questions to ask the interviewer. This framework helps give answers context.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Touch Bistro

AUGUST 23, 2021

Image Source ]. Image Source ]. Image source ]. Image Source ]. Image Source ]. Image Source ]. Give Guests a Warm Welcome. Put your best face forward from the get-go and make sure the entryway of your restaurant is inviting, aesthetically pleasing, and on-brand. Choose a Theme. Create an Accent Wall.

Design 129

Design 2021 Front of House Sourcing 129

The Restaurant Times

JANUARY 13, 2021

Gather information from as many sources as possible to help you maximize your rebranding efforts and reduce your risk of losing customers. As the FOH staff spends the most time with the customers, they will naturally be hearing direct feedback from customers. Analyze the Audience. Ask your servers about which menu items to cut or keep.

Marketing 104

Marketing Social Media FOH Customer Service 104

Future Food

APRIL 20, 2022

Source: www.food-management.com. Source: Future Food. Source: Future Food. Source: Future Food. Food, Hospitality & Wellness ‘Places’ Transcending the Resources & Mining Village Work-Life Experience. Permalink.

Hospitality 78

Hospitality Food Safety Front of House Food 78

The Restaurant Times

SEPTEMBER 30, 2021

It helps simplify communication and efficiency in both your front of the house (FOH) and back of the house (BOH) in most restaurants by replacing paper tickets in the kitchen (BOH). Source: FinancesOnline.com. Source: ITDM. Features Of Restaurant Management Software. Analytics And Reports .

Management 98

Management Management Cash Management Mobile Ordering 98

Lavu

JANUARY 15, 2020

Before the challenge of making a profit, you also have to identify sources of financing. Simply put, restaurant financing is the money loaned, borrowed, or sourced from an external party. The purpose of sourcing the money could be to start a restaurant, expand to a second location, or refurbish the premises.

Cash Management 78

Cash Management Equipment Small Business Front of House 78

Open for Business

MARCH 1, 2023

Upscale restaurants usually have websites and social media profiles that are rich sources of information. Because cooks spend so much time behind the scenes in a uniform, their closets may offer fewer options than FOH folks. Google the restaurant’s name and read as many articles that have featured the restaurant as you can.

Front of House 78

Front of House Back of House Uniforms Casual 78

Sling

SEPTEMBER 6, 2021

Source: TransferMke.com. Source: BaanThaiin.com. Source: GramercyTavern.com. Source: Schlotzskys.com. Source: PizzaMyHeart.co Source: JosephDecuis.com. We’ve put together a list of restaurant websites, and the specific features they do well, so that you can generate ideas for your own online presence.

Website Management 78

Website Management Online Ordering Loyalty Program Mobile Ordering 78

Apicbase

SEPTEMBER 16, 2022

What data sources to consider? Why combining FoH and BoH data makes analytics more powerful Final thoughts. With analytics, you have a single source of truth for every outlet and every connected data set. What Data Sources Should You Feed to Your Analytics? Here’s what we’ll cover: What is restaurant reporting?

POS 52

POS Operations Back of House FOH 52

Lavu

JANUARY 21, 2020

Both your front of the house (FOH) and back of the house (BOH) transactions are recorded simultaneously. A complete audit trail is provided from the source of information to the destination. The manual bookkeeping process requires a lot of time and effort to ensure that every record is entered and processed in the right way.

Audits 78

Audits Back of House Point of Sale Front of House 78

Modern Restaurant Management

MARCH 11, 2025

We were a sourcing and hiring platform for restaurants. For hiring platforms like foh&boh, the name of the game was volume, volume, volume. – Mary Pillow Thompson, founder of foh&boh Five years after the pandemic, Tom's Watch Bar has gained valuable perspective on what drives people to gather.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

The Restaurant Times

NOVEMBER 19, 2021

Streamlined FOH And BOH Operations . Source: Financial Times. Here is how automation can solve the restaurant staff shortage problem. . 4 Ways Automation Solves Restaurant Staff Shortage Problems. Here is how you can use automation to its fullest potential and solve the restaurant staff shortage problem. . Smooth Kitchen Workflow .

Customer Experience 52

Customer Experience Customer Service Food Order Fast Casual 52

The Restaurant Times

DECEMBER 26, 2020

Take reviews and references from multiple sources and analyze the market to understand the spending habits of people frequenting the target location. You can streamline both FOH and BOH operations through your restaurant POS, help you save on both money and labor. The restaurant location must be close to your target audience.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Apicbase

MARCH 28, 2024

With more people using the data to organize workflows for purchasing, inventory, production, and even HACCP, the need for a definitive source of truth that is able to capture all the data and connect them in a coherent way has grown exponentially. In short, your single source of truth needs to be accessible for it to be helpful.

Management 52

Management Management Point of Sale Kitchen Safety 52

Apicbase

APRIL 20, 2022

Tech organises data from many sources and outlets into insightful dashboards. In addition, it will ensure BOH and FOH efficiency (and consistency) for years to come. Their innovative ideas might give your business the competitive edge you need to maintain healthy growth. Leverage Technology To Overcome Operational Pitfalls.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Apicbase

MAY 18, 2022

Selecting the right tech will ensure BOH and FOH efficiency for years to come, but it will also help your business scale faster and more efficiently. Technology allows you to manage orders quickly and efficiently, while generating in-depth insights.

Franchise 52

Franchise Franchising Sustainability Document 52

The Restaurant Times

JUNE 29, 2021

Source: ny.eater.com/. El frente de la casa (FOH) coloca pedidos en el sistema y se muestra en los monitores. ¿Por qué es importante fusionar los pedidos de múltiples plataformas en un panel centralizado para su negocio de restaurantes? Optimice la gestión de recepción de pedidos en las instalaciones.

POS 52

POS FOH BOH Information 52

Mad Mobile

MARCH 1, 2024

Essentially, it gives you access to interactive features that replace the server’s sourcing stories and interpretations of the chef’s dishes. Behind the scenes: impact on kitchen and staff workflow Tablets don’t just have an impact on your FOH operations and management. They can impact your kitchen and back-of-house staff, too.

Seasonal Menu 40

Seasonal Menu POS Customer Experience Loyalty Program 40

Lavu

MARCH 11, 2020

Front-of-house (FOH) management. With the primary source being the food itself, being the food cost of each menu item is critical. Integration abilities are also an excellent source of added convenience, as you can incorporate tools that you’re already using and familiar with. Back-of-house (BOH) management. Employee scheduling.

Management 78

Management Management Cash Management Mobile Ordering 78

Touch Bistro

APRIL 7, 2021

Source internally. Then, in the interviews, ask questions that will help you identify whether or not the candidate shares your restaurant’s core values. This will help you weed out candidates that are unenthusiastic about your restaurant mission statement and company values.

Employee Relations 52

Employee Relations Hiring Seasonal Menu POS 52

Apicbase

JUNE 16, 2023

To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house). Prime Costs Prime cost is the sum of a restaurant’s COGS and labour costs. No more manual entry or calculation errors.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

OCTOBER 20, 2023

In addition to the abovementioned sources of data, an increase in reservation and food delivery app use has led to a surplus of diner data. This data can help to inform improvements in restaurant marketing, customer experience and your digital presence. And as of May 2023, OpenTable is now connecting more than 1.5

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

Modern Restaurant Management

MAY 6, 2021

But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. Many restaurants still just rely on the same sources. In the past, hiring managers have been too rigid wanting a candidate to have a certain number of years of experience in FOH or BOH or in the kitchen.

Hiring 493

Hiring FOH BOH Coaching 493