Modern Restaurant Management

MARCH 10, 2021

Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way. Waitlist Management – Just as above, good FOH tech provides waitlist management with real-time values. Waitlist & Seating Management. Contactless dining.

Management 473

Management Management BOH Front of House 473

Modern Restaurant Management

JUNE 8, 2020

Front-of-house (FOH), back-of-house (BOH), and management should feel comfortable immediately discussing any questions that arise related to new policies. If you’re following the Restaurant Reopening Blueprint’s guidelines, you will be breaking FOH into two teams: Restaurant Safety and Customer Engagement.

FOH 507

FOH BOH Front of House Employee Relations 507

7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

MAY 6, 2021

But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. They should use technology tools to engage and do the follow ups. They think if a candidate doesn’t respond immediately that the candidate is not interested.

Hiring 493

Hiring FOH BOH Coaching 493

Modern Restaurant Management

FEBRUARY 6, 2023

Don’t let your FoH team get called for Delay of Game when customers need ordering assistance. Today’s forward-looking bars are avoiding the Unnecessary Roughness penalty by letting non-invasive weight sensor technology do the work. Here are coaching tips to get your team ready for a super weekend in your bar.

Bar 474

Bar FOH Coaching Brewery 474

7 Shifts

SEPTEMBER 1, 2022

Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. Food runners fluctuate between the front and back of the house, and are likely to be the messenger that communicates what is 86'd from BOH to FOH. Keeping enough inventory on hand.

Definition 360

Definition BOH FOH Front of House 360

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? It’s bittersweet to see how much technology has immersed itself into the food industry in the last five years. Mark Hoefer, General Manager, Le Bilboquet Atlanta.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

OCTOBER 20, 2023

Instead, they need to integrate data insights with marketing functionality using next-generation marketing technology solutions that help identify priority customers. Restaurants can better identify those needs using next-gen marketing technologies that unlock first-party data to inform great marketing techniques.

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

7 Shifts

NOVEMBER 12, 2020

Restaurant technology training, including how to request shifts and what to do during opening and closing shifts. Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. Learning general guidelines and procedures. Reviewing health and safety protocol.

FOH 307

FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

APRIL 8, 2020

However, antimicrobial technology might be the ticket to reducing the chance of those germs lasting there in the first place. Nori Noodles' FOH cleaning checklist. Antimicrobials can be integrated into products like fabric and plastic, acting as a form of built-in protection.

White Paper 531

White Paper Seating Employee Relations Back of House 531

7 Shifts

AUGUST 5, 2020

Will you hire in-house drivers, use third party drivers, or cross train your front-of-house (FOH) staff to double as drivers ? Train staff on how to use the technology of the tools that you decide to use for takeout and delivery. Determine who will be responsible for delivering orders to customers.

Delivery 341

Delivery Food Email Marketing Front of House 341

Modern Restaurant Management

DECEMBER 28, 2020

Restaurant owners will lean heavily on technology that is intuitive, can be easily integrated with existing systems. Those that are continuing to prosper had their technological house in order prior to the pandemic. generation. Regardless of the decisions made, there will inevitably be a big market for new and interesting packaging.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Goliath Consulting

APRIL 10, 2023

HVAC Tips Maintain your BOH and FOH With your back of the house refrigeration maintenance scheduled, it is time to take a look at the front of the house preparation. Are the thermometers calibrated and the refrigeration levels adequate? It is also important to keep in mind that DIY repairs can risk your units’ warranties.

Front of House 386

Front of House FOH BOH Back of House 386

Modern Restaurant Management

FEBRUARY 4, 2022

This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. Unprecedented labor and supply chain pressure will drive most of the restaurant trends that will define 2022, industry analysts say.

2022 547

2022 Customer Service Online Ordering Website Management 547

7 Shifts

MAY 31, 2021

For successful implementation of these processes, restaurants often rely on tools for accountability and optimization, including technology, templates, systems, and planners. For prep, cooks would restock their work stations and FOH staff might prep tables and utensils for the first dinner guests. Use Restaurant Technology.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

JULY 14, 2020

Consider specialty sanitization services In addition to hourly sanitization of all high-contact surfaces (FOH and BOH), ensuring you have access to professional specialty sanitization will provide more confidence and peace of mind to your staff and guests. With ResQ, you'll never worry about repair and maintenance again.

Management 370

Management Management Kitchen Safety Equipment 370

Modern Restaurant Management

MARCH 25, 2021

Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way. Waitlist Management – Just as above, good FOH tech provides waitlist management with real-time values. Waitlist & Seating Management. Contactless dining.

Management 221

Management Management BOH Front of House 221

7 Shifts

DECEMBER 16, 2020

Within 7shifts, we’re also seeing trends that move away from a traditional BOH and FOH split, and more to non-traditional roles like delivery and more management being scheduled. It's the future to me, and we all have to accept it.

Back of House 284

Back of House FOH Front of House Point of Sale 284

7 Shifts

DECEMBER 18, 2023

These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. Point-of-sale (POS) system Your point-of-sale system, or POS, is the technology that your team uses to process customer orders quickly and send them directly to the kitchen.

Management 397

Management Management Email Marketing Point of Sale 397

The Rail

MARCH 14, 2023

Reduce Pressure on Front-of-House Staff Front of House (FOH) staff can feel overwhelmed during busy services, no matter how skilled they are. With reduced pressure, FOH staff can be more productive without feeling overworked, saving you money on hiring and training new staff.

Mobile Ordering 277

Mobile Ordering FOH Front of House Food Safety 277

7 Shifts

JULY 29, 2020

FOH Care for customer wellbeing. If you’re considering asking FOH staff to work as delivery drivers , make sure they have valid drivers’ licenses, access to cars that are in good condition, car insurance, and clean driving records. Able to carry out traditional restaurant manager skills and responsibilities.

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

7 Shifts

SEPTEMBER 26, 2022

In the ever-expanding landscape of restaurant tech , employees will become skilled to some degree with a variety of different technology and software tools on the job. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Cooking and Food Preparation.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

APRIL 3, 2020

POS Systems Your point of sale is the technological heart of your restaurant and the system which is most mission-critical to your operations. Under this new paradigm you would not need FOH staff and may only need a few BOH staff. However, it is often overlooked by restaurateurs as a source of optimization.

BOH 368

BOH POS Influencer Point of Sale 368

7 Shifts

OCTOBER 2, 2019

If you’re starting in a new restaurant, there’s a learning curve as you navigate new policies, people, technology, and procedures. Take the time you need to get trained up on the technology your restaurant uses, and learn best practices. As a manager, planning and organization will become a bigger part of your job.

Management 285

Management Management Communication Back of House 285

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM. The answer to the FOH manager.

Front of House 52

Front of House FOH Back of House Online Ordering 52

7 Shifts

NOVEMBER 3, 2021

Since restaurants often store and hold so much guest information, or work with so many integrated pieces of technology to run their day-to-day operations, they present a juicy target for criminals looking to exploit it for their purposes. Types of sensitive data in a restaurant.

POS 370

POS Audits Loyalty Program Information 370

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.

Back of House 52

Back of House FOH BOH Front of House 52

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. Simply put, FOH is all of the areas that a customer is exposed to during their dining experience, like the host area and dining area.

BOH 112

BOH FOH Front of House Back of House 112

The Rail

JULY 14, 2023

By Indiana Lee, Contributor Though your restaurant should have good food and a unique atmosphere, if your front-of-house (FoH) staff is not functioning and they’re unhappy at work, your patronage could suffer. All it takes is one waiter or bartender to have a bad day and show it in front of the customers to create a bad impression.

Front of House 130

Front of House FOH Employee Relations Back of House 130

7 Shifts

SEPTEMBER 15, 2020

Your restaurant server closing template has customizable checklists for FOH, BOH, and other departments to help you stay more organized and keep everyone in the loop. By sending out your restaurant server closing template to your team members before they start their shift, they will know exactly what’s expected of them.

Management 195

Management Management Download Leadership 195

TastyIgniter

MAY 12, 2024

This blog post provides valuable insights on how to improve restaurant excellence by focusing on both front-of-house (FOH) and back-of-house (BOH) operations.

Front of House 67

Front of House Back of House FOH BOH 67

7 Shifts

DECEMBER 18, 2023

These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. Point-of-sale (POS) system Your point-of-sale system, or POS, is the technology that your team uses to process customer orders quickly and send them directly to the kitchen.

Management 195

Management Management Email Marketing Point of Sale 195

Hot Schedules

MAY 17, 2019

Attendees won’t just hear the latest in food and technology from exhibitors. Is this the year you’ll be investing in FOH or BOH technology? is single-handedly the most all-inclusive event built for restaurant operators looking to challenge operational norms, disengaged teams, and traditional guest experiences.

2019 101

2019 FOH BOH Demo 101

7 Shifts

NOVEMBER 29, 2022

Since Michigan allows tip sharing (excluding salaried managers), Miss Kim starts both FOH and BOH staff at the same wage. Don't be afraid of technology. That's technology, human interaction, equity of pay, all of the things that any profession would take into consideration.”. Use tools to save stress. Keep your staff happy.

BOH 195

BOH Restaurant Law Back of House Front of House 195

The Restaurant Times

SEPTEMBER 16, 2021

Technology presents unique solutions for restaurants to differentiate themselves and for owners to run their businesses more efficiently. Based on our recent PRIME report , the UAE restaurant industry is looking to embrace technology and new methods of managing operations. billion by 2028. It is likely to expand at a CAGR of 6.4

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Restaurant365

OCTOBER 15, 2021

But how do you track FOH performance over time? All these metrics, when applied with other technology tools, can help you reduce labor costs at the store level. With the right technology tools, store-level managers have access to data-driven tools that can optimize labor costs. Sales Per Server Hour. Conclusion.

Management 148

Management Management Point of Sale Employee Relations 148