EATER

OCTOBER 31, 2024

They are probably crumbly, dry, tasting of artificial vanilla and bitter food coloring, as a result of being mass-produced by a commercial bakery, or by an international conglomerate like Bimbo. “A Usually the toppings are colorful because there’s food dyes, but there’s no flavor in the topping.” We’re not a Mexican panadería.

Consumer Goods 324

Consumer Goods Customer Experience Social Media Take-out 324

EATER

FEBRUARY 18, 2025

hadynyah/Getty Images A local food expert provides the ideal culinary tour of Sri Lanka, from the islands palm tree-lined beaches to its rolling highland tea plantations Floating just below the southern tip of India, Sri Lanka is a stunningly verdant island cloaked in jungles. Whats the food in Sri Lanka like?

Hotels 288

Hotels Seasonal Menu Back of House Small Business 288

7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

JANUARY 6, 2023

All you need is a line cook or two to prepare the food. A big pro: the food is generally cheaper. Yes, customers have to pay extra for a delivery fee, but the food itself generally costs less because, as we explored above, the restaurants have so much less overhead. A Menu to Hold. Well there are pros and cons.

Customer Experience 473

Customer Experience Food Order Dine-in Delivery 473

Modern Restaurant Management

JANUARY 19, 2023

If you want to have a successful restaurant, great food is not an option — it is a necessity. Still, great food is not enough. Any restaurant can have great food. Great food with a great concept is a winning combination that will bring diners back again and again. After all, people go to restaurants to eat.

Food 450

Food Customer Experience Social Media Food Order 450

Modern Restaurant Management

JUNE 2, 2022

The past two years have brought unprecedented changes across the restaurant industry, from new concerns related to social distancing and cleanliness to the acceleration of pre-pandemic trends such as the rise of mobile ordering and third-party delivery services. Set the Bar. Stay Connected. What does this mean for restaurants today?

Mobile Ordering 473

Mobile Ordering Front of House Back of House Consumer Goods 473

EATER

NOVEMBER 21, 2024

In 2017, ophthalmologist Dr. Chris Knobbe published a paper arguing that “harmful vegetable oil,” as well as other processed foods, “are the primary and proximate cause of AMD [age-related macular degeneration].” They also reference the rise of polyunsaturated fats in the American diet over the past 100 years. We must have them.

Advertising 330

Advertising Influencer 2023 2022 330

Modern Restaurant Management

FEBRUARY 15, 2021

I have talked to purchasing managers who tried to convince me that switching from two to one-percent mozzarella cheese would save me thousands of dollars per month, who could not understand how a drop in the quality of our food would cost me way more than the fifteen-cent per pound savings. Make a standard gross profit on each item.)

Management 448

Management Management Point of Sale Seasonal Menu 448

Culinary Cues

FEBRUARY 29, 2020

You know that every chef has wrestled with this – should the menu reflect a personal philosophy to move the bar or stick with time-tested standards? You have all experienced the menu pundit (sometimes the restaurant owner) who asks where the shrimp cocktail is. That’s what my grandfather would order.”

Fine Dining 458

Fine Dining Café Customer Experience Menu 458

7 Shifts

OCTOBER 28, 2024

For example, if you run a social media campaign or pay for online ordering integrations, all of these contribute to your overall marketing expenses. Total New Customers refers to how many new customers your restaurant gains during a specific period because of your marketing efforts. Another effective strategy is personalized marketing.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Goliath Consulting

MAY 19, 2020

You may even get client requests you’re not used to, like having to add a food truck or using non-traditional type venues you would have never thought of using (1). Those who can harness technological tools like online ordering and loyalty programs are better positioned to succeed ,,, minimizing friction for the end user” (2).

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

Harbor Touch

MARCH 18, 2025

Check references carefully and run quick trials. One pro we know tested a cook with a plate this order challenge under a timer. Give them a week of shadowing seasoned staff, clear checklists like Greet tables in 2 minutes or Check orders before they leave the pass, and a full menu rundownspecials included.

Management 148

Management Management Seasonal Menu Cash Management 148

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Online ordering - Ditto.

Design 397

Design Online Ordering Social Media Mobile Ordering 397

Modern Restaurant Management

NOVEMBER 19, 2019

Cloud Kitchen / Virtual Kitchen / Ghost Kitchen – they are all referred to by different names, but the concept is very evident in the names. Because of the rapid rise in food delivery, what became clear was that a restaurant can be built purely on delivery. Every restaurant has a back of house and a front of house.

Delivery 364

Delivery Front of House Back of House Mobile Ordering 364

Goliath Consulting

DECEMBER 23, 2021

5 The restaurant opened in 2014 and was awarded Best Innovation Food & Beverage. Virtual reality dining is still a pricey novelty — costing as much as $2,000 — but it does have the potential to create a new kind of food experience.” References: [link] [link] [link] [link] [link] [link] [link] [link] [link] [link] [link] [link].

Social Media 396

Social Media 2014 Customer Experience Online Ordering 396

Goliath Consulting

DECEMBER 12, 2020

COVID-19 has been a powerful driving force for AI tech particularly in this industry, as stay-at-home orders, social distancing and other safety measures forced operators to rethink how they interact with their staff and guests. producer of such self-order kiosks, this means increased productivity and customer satisfaction (1).

2021 418

2021 Kitchen Safety Food Safety Loyalty Program 418

Modern Restaurant Management

JUNE 15, 2021

In this edition of MRM Research Roundup, we have news of a possible-robust recovery for restaurants, home delivery and top food delivery apps. As diners head back into restaurants, new restaurant and food businesses are opening at near pre-pandemic levels. When ordering drinks, almost 3 in 5 prefer ordering through table service.

2021 493

2021 Fast Casual Online Ordering Consumer Goods 493

Modern Restaurant Management

FEBRUARY 27, 2024

“Now, they include online booking information, online ordering, reviews and Q&As to provide customers with a richer experience. It’s a wake-up call for the industry to prioritize digital accuracy as much as the quality of food and service. Guests today have higher expectations for online availability and accuracy.

Online Ordering 472

Online Ordering Consumer Goods Customer Service Customer Experience 472

Goliath Consulting

SEPTEMBER 27, 2020

But there’s much more that tech has to offer, especially when it comes to AI being integrated into guest order systems, training, and restaurant operations. Here are some standout tech innovations that forward-thinking business owners are investing in today in restaurant technology: Smart ordering.

Technology 397

Technology Mobile Ordering Food Safety Customer Service 397

Goliath Consulting

JUNE 15, 2021

Since the start of the pandemic, safety measures such as social distancing, lockdowns and mask-wearing have completely changed our understanding of how consumers spend on food. Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. Shortage of workers is one reason.

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

7 Shifts

AUGUST 2, 2024

By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement. This number is essential because it helps you determine the price of your food and beverages.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

DECEMBER 10, 2020

By optimizing their websites, restaurateurs make it easy for patrons find their business online which can lead to more customers dining in and/or ordering online. Restauranteurs are busy with the day-to-day of managing employees, tracking inventory, monitoring food quality and the list goes on. With over 2.7

Marketing 563

Marketing Social Media SEO Website Management 563

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

The Rail

NOVEMBER 11, 2024

They generate large amounts of waste and carbon emissions through food production and transportation. According to reports , more than 50% of diners claim to choose a restaurant that offers sustainably sourced food. With the rising awareness about our planet’s health, more consumers demand sustainable dining options.

Sustainability 130

Sustainability Compost Recycling Agriculture 130

7 Shifts

AUGUST 7, 2024

Of all the costs your restaurants generate, your food is one of the largest. The cost of the food you serve can be affected by so many different outside influences, some of them more obvious, like the rise and fall of fuel costs or the effects of good or bad weather. This is commonly referred to as a percentage.

Food 370

Food Seasonal Menu Inventory Pricing 370

Modern Restaurant Management

OCTOBER 1, 2022

It combines different online and offline strategies to promote a restaurant and increase orders. Users should easily access the menu, book a table, and click on the phone number or other links without pinching. UGC refers to photos, videos, and other types of content your visitors create with mentions of your restaurant.

Marketing 508

Marketing Email Marketing Social Media SEO 508

Modern Restaurant Management

MAY 19, 2020

They provide much more than food, they provide nourishment and create communities. Local and state guidelines will also have an impact on how restaurants must operate in order to keep their staff and patrons as safe as possible. In order to ensure a safe dining environment we are requiring advance reservations.

Guest Recovery 474

Guest Recovery Kitchen Safety Food Safety Email Marketing 474

Culinary Cues

FEBRUARY 6, 2022

How many times has the job been referred to as “flipping hamburgers” or working in a “greasy spoon”? This was the first time that anyone actually referred to the kitchen as a great place to learn, grow, and get a foothold on a career. I have thanked that manager (in my heart) countless times for that advice over the years.

Back of House 448

Back of House Reference Presentation Mobile Ordering 448

Culinary Cues

AUGUST 31, 2024

Now, that’s a tall order, but unless a mission can do this than the process of developing it is an exercise in futility. “A TED Talks did it very well with their mission: “Spread Ideas,” and Chipotle with: “Food with Integrity. It will be who you are. [] It must be the reference for your decision making.

Customer Service 358

Customer Service Social Media Customer Experience Reference 358

7 Shifts

JULY 16, 2021

Create a Menu. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! Do they serve just coffee or small foods as well? This includes but is not limited to your equipment, permits, menu, and marketing. Expected menu prices. Food Handler's Permit.

License 459

License Hiring Equipment Small Business 459

7 Shifts

JUNE 4, 2021

Food cost percentage. Ideal menu price. To put it simply, your cost of goods sold is how much it costs you to produce a menu item. As you add together all of your menu items, you can determine the total cost of everything (to you) that you sell to your guests. Food Cost Percentage. What is food cost percentage?

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

FEBRUARY 2, 2023

This Super Bowl season, your plays should showcase accurate forecasting, efficient ordering, and menus engineered to earn cheers from both teams. With more food comes the potential for more waste. restaurants rack up 22-33 billion pounds of food waste per year. They may find their way onto your menu forever.

Menu 221

Menu Point of Sale Seasonal Menu Food Order 221

Goliath Consulting

OCTOBER 19, 2020

Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). of total sales (4).

2021 339

2021 Point of Sale Food Safety Kitchen Safety 339

Goliath Consulting

JUNE 30, 2020

According to Restolabs, a restaurant management software that offers online ordering systems, continued social distancing measures are expected to bring about an upward trend of automation for customers (3). Anti-Microbial POS Screens and other device surfaces may be another component of using digital menus (3). Employee Health.

Kitchen Safety 349

Kitchen Safety Food Safety Front of House Back of House 349

Culinary Cues

DECEMBER 11, 2023

Ah, but the food and conversation were consistently good, plentiful, and in-expensive. Full-service restaurants would later refer to this as a Table d’hote selection. Menu items were simple and very much in line with homestyle cooking: roast beef, meatloaf, fried chicken, roast turkey, macaroni and cheese, pasta, and meatballs, etc.

White Paper 351

White Paper Hospitality Fine Dining Reference 351

Modern Restaurant Management

DECEMBER 6, 2019

The holiday season offers opportunities for catering orders, off-site catering, in-store limited-time offers of holiday favorites, and all of the increased revenue that comes with them. As we approach the new year, many restaurants will revise their menus to introduce new year-round items. Why Measure Food Safety Performance?

Food Safety 284

Food Safety Catering Fast Casual Food 284

Modern Restaurant Management

FEBRUARY 2, 2021

The need for contactless delivery has spurred the use of digital check points – Consumers are more comfortable placing their orders through mobile apps, voice ordering, digital menu and kiosks; giving tech-savvy restaurants an edge in the race for information data. Measuring Factors for Growth in QSRs.

Mobile Ordering 291

Mobile Ordering Point of Sale Customer Service Loyalty Program 291