7 Shifts

SEPTEMBER 1, 2022

If you're standing in line waiting to order the special of the night, the seasonal Panzanella Salad, you don't want to hear “86 the special”. Food runners fluctuate between the front and back of the house, and are likely to be the messenger that communicates what is 86'd from BOH to FOH. The cost of 86'ing.

Definition 360

Definition BOH FOH Front of House 360

Social Hospitality

JANUARY 5, 2022

Even remote parts of the world embraced restaurant and food delivery apps like never before. Mobile chatbots equip restaurants and food delivery apps to do many things. Restaurants would always adhere to food safety standards. There will still be an emphasis on the delivery and pickup of food. Prioritize Health Concerns.

Mobile Ordering 459

Mobile Ordering Customer Service Food Safety Delivery 459

7 Shifts

JANUARY 31, 2023

This makes the day the perfect occasion for restaurants to offer special menus or wine pairings and to celebrate romance with their customers. Restaurants can make Valentine’s Day a profitable holiday by offering special menus and promotions that cater to couples celebrating a first date or an anniversary. Have a special for kids.

Specials 195

Specials Online Ordering Email Marketing Loyalty Program 195

7 Shifts

AUGUST 12, 2021

This method is used by several large food chains, like Starbucks, Panera Bread, and TGI Fridays, which have attracted millions of customers due to their loyalty programs. You may, for example, use push notifications for advertising special discounts or notifying consumers about a new menu. Special Offers and Promotions.

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

Culinary Cues

DECEMBER 28, 2021

There is something very special about working in a professional kitchen, something that is hard to explain unless you are there. Cooks are busy at work with their own preparations as breakfast orders from the dining room arrive at a harrowing pace. Ordering – three eggs over-easy, two pancakes, one poached, two benedicts.

Kitchen Safety 427

Kitchen Safety Front of House Fine Dining Back of House 427

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. For both safety and ease, there isn’t a better option.

2021 370

2021 Front of House Social Media Back of House 370

7 Shifts

JANUARY 11, 2021

This guide includes ideas and checklists for everything from keeping your staff healthy to optimizing your ordering platforms. We’ve also included some links to our partners who are offering special discounts and trials to evolve your restaurant with the best tech in the industry. Delivery has skyrocketed thanks to stay-at-home orders.

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

7 Shifts

AUGUST 12, 2020

Word of mouth is fantastic, but when it comes to scaling a restaurant or reopening after months of closure, you need to rely on more than just the possibility of a customer loving your food and telling their friends about it. What are they ordering? Maybe it’s the way you cook or serve the food like teppanyaki restaurants.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Culinary Cues

JANUARY 20, 2024

Whether a quick service restaurant, family dining, food truck, or white tablecloth fine dining operation – there will always be some level of price sensitivity. Yes, our house blend is very nice and well received, but with the flat iron steak you ordered, I think the Cabernet Sauvignon would be a much more interesting pairing.

Fine Dining 393

Fine Dining Back of House Food Truck Pricing 393

Modern Restaurant Management

OCTOBER 24, 2023

Surging prices have been top of mind for consumers for two years and counting, leaving restaurant leaders questioning how inflation might influence diners’ behavior and overall spending habits, including their usage of digital ordering and third-party delivery apps– both of which gained momentum during the pandemic.

Ordering 197

Ordering Online Ordering Loyalty Program Customer Experience 197

Culinary Cues

JULY 12, 2020

Meticulous plate presentations do not apply, the basic rules of thumb: “hot food hot, cold food cold” are a stretch when a guests meal is placed in disposable containers for re-heating at home, and the showmanship of service is relegated to passing a bag of food through a car window.

Front of House 407

Front of House Back of House Dine-in Food Order 407

Culinary Cues

AUGUST 22, 2022

Paul de Vance in southern France, or the walled in villages of Tuscany, the narrow streets of Oslo, Norway, and the typical hidden villages found in parts of historic Germany; places that were home to those special little restaurants that reflect the terroir of the region. Good friends, good food, good times.”. author unknown.

Seating 445

Seating Front of House Back of House Cash Management 445

Culinary Cues

NOVEMBER 25, 2019

Maybe it’s a local diner as a dishwasher or assistant to a short order cook; maybe it’s a fast food operation as a “sandwich artist” or grill person for that hamburger chain; or maybe it’s a summer snack bar where you learn to walk through all of the steps. For a few, at some point that changes. – Jacques Pepin.

Fine Dining 393

Fine Dining Food Order Back of House Uniforms 393

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. Another way to get local backlinks is from local news articles, food bloggers, or restaurant directories to boost your visibility in search results. Make sure to add high-quality photos of your food, interior, and staff.

Book 195

Book Marketing Email Marketing Social Media 195

7 Shifts

SEPTEMBER 20, 2021

Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. 7shifts Restaurant Scheduling Software.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

JULY 25, 2024

One of the best things to do is to find additional revenue streams to supplement your core food and beverage sales. Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

7 Shifts

JULY 16, 2021

Do they serve just coffee or small foods as well? Many food businesses have gotten their start through sites like Kickstarter , Indiegogo , AngelList , GoFundMe. Food Handler's Permit. If you're serving food at your coffee shop, your employees should complete a food handler's course. Know of any local coffee shops?

License 459

License Hiring Equipment Small Business 459

Culinary Cues

JANUARY 23, 2021

In those restaurants where profit is measured in terms of smaller numbers with significant volume then concerns such as food cost percentage are of paramount importance. The baseline formula for determining selling price using an acceptable food cost percent of 30% would be: SELLING PRICE SP) = PLATE COST (PC)/FOOD COST %(FC%).

Point of Sale 450

Point of Sale Front of House Back of House Customer Experience 450

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Online and mobile ordering systems Spurred on by the pandemic, online and mobile ordering have grown faster than even the most tech-positive forecasters would’ve predicted five years ago.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Social Hospitality

JUNE 22, 2020

The restaurant and food industry is one of the many to take advantage of the marketing opportunities Instagram offers. With 500 million active daily users, it’s no wonder Instagram rapidly became the go-to platform for the food industry. Do a quick search for influencers and food bloggers in your area on Instagram. Plan Ahead.

Marketing 440

Marketing Social Media Advertising Influencer 440

7 Shifts

NOVEMBER 15, 2024

How do you handle multiple tables and orders at once? What would you do if a customer tried to use an expired coupon or special offer? What steps would you take if a customer received the wrong order? How do you maintain accuracy when taking orders for large groups? How do you handle multiple tables and orders at once?

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

Culinary Cues

APRIL 1, 2024

I picked up the clipboard holding an overview of restaurant reservations for the night as well as a stack of banquet orders that will tax the system until well after midnight. In addition to the vice president in house, a full floor of rooms is dedicated to our real special guest. Couldn’t you assign this to one of our other cooks?

Back of House 322

Back of House Kitchen Safety Hotels Front of House 322

7 Shifts

SEPTEMBER 26, 2022

Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Health, Allergen, and Food Safety Training and Certifications. Health, Allergen, and Food Safety Training and Certifications. Food allergies. Food Service, Kitchen, & Hospitality Tech. Cross-contamination.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Culinary Cues

NOVEMBER 6, 2022

I have been impressed and disappointed in many from those exclusive fine dining establishments with food that should be admired for its beauty to greasy spoons with the best burgers you will ever find. They are all part of my passion for the preparation and service of food. So, what is this higher calling?

Food Truck 397

Food Truck Customer Service Customer Experience Food Supply 397

Culinary Cues

DECEMBER 1, 2019

The funny thing is that these small businesses – in this case – restaurants – cannot survive on that once-a-year recognition, or even the occasional special event. Sometimes I order what intrigues me, while other times I simply ask the server what they like or even say: “Tell the chef to cook for me what he or she likes.”

Small Business 414

Small Business Customer Experience Customer Service Seasonal Menu 414

Modern Restaurant Management

JULY 12, 2022

Restaurants continue to face labor and supply chain issues, plus rising food costs. While having a special menu for Restaurant Week is important, so is keeping your bottom line in check. Offer Easy Online Ordering. Consumer behaviors are changing rapidly, but there’s one thing you can count on: online ordering.

Loyalty Program 223

Loyalty Program Online Ordering Point of Sale Customer Experience 223

7 Shifts

JULY 22, 2022

You have the ability to build custom job postings in order to find ideal, qualified candidates for your restaurant's roles. Special Events. During the summer, with new staff, special events, food and drink specials, vacation requests, and more, keeping the staff informed is a must! Staffing for summer.

Tip Distribution 391

Tip Distribution Certification Document Outdoor 391

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. The same goes for food preparation– if there's a delay in the kitchen, keep your guests informed! Take orders with care. List all daily specials and offers.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

DECEMBER 17, 2020

Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). Use our guide to help create a posting schedule and strategy that will highlight your food, team culture, and the overall vibe of your restaurant.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Culinary Cues

DECEMBER 3, 2022

The hotel restaurant doesn’t serve lunch (except for special events) which gives us a chance to catch our breath. Emmett is flying through breakfast orders (he always amazes me), pauses to give me a thumbs up and turns back to the flat top filled with egg pans, a handful of flapjacks on the griddle, and home fries ready to turn.

Back of House 340

Back of House Hotels Front of House Book 340

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Some restaurant managers work directly with the chef to plan menu item selection or daily specials. Yeah—it can be a lot of software and tech to keep track of.

Management 397

Management Management Kitchen Safety Front of House 397

Culinary Cues

NOVEMBER 22, 2022

Since those early days as an apprentice and maybe even before as a 16-year-old dishwasher, I saw something special in restaurant life. In other words, something goes beyond what is apparent on the surface: personality, sound, food, or service. We not only taste soul food; we feel it. The same can be true in a restaurant.

Back of House 387

Back of House Transportation Café Food Order 387

Culinary Cues

SEPTEMBER 4, 2020

To a kitchen team it is all about the basics – efficiency, great tasting and looking food, a clean operation, meeting the timing demands of orders, clearing the board of orders, no re-fires, no injuries, and happy guests sending back empty plates. Chefs miss that in 2020. [] BEING FOOD CENTRIC.

2020 305

2020 Back of House Front of House Food Order 305

7 Shifts

NOVEMBER 15, 2024

After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. How do you prepare your team for special events or holiday rushes? How do you ensure compliance with food safety and hygiene regulations?

Leadership 195

Leadership Management Management Operations 195

7 Shifts

DECEMBER 8, 2020

And social media is no slouch, either: actively follow and engage with restaurants on social media, 74% say they are more likely to visit or order food from those establishments. For your kitchen team, this could be a signature burger or sandwich special. Put your team up to the task of getting more signups or followers.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Culinary Cues

OCTOBER 19, 2020

Working backwards from a finished plate of food – cooks must prioritize work based on how long each step will take, as well as pacing of a ‘la minute work on the line to ensure that every dish on an order is ready at the precise time for plating. [] STRATEGIC PLANNING.

Restaurant Law 445

Restaurant Law Communication Café Take-out 445

Culinary Cues

MAY 28, 2024

I vividly remember being 10 years old, standing outside a diner window in downtown Buffalo, New York with my mother as I stared in amazement of the short order cook in full display. Anyway, we ordered and received our lunch, but I don’t remember too much about the meal, only the way it came together. He was poetry in motion.

Food Order 277

Food Order Ordering Café Hotels 277