Modern Restaurant Management

FEBRUARY 15, 2021

I have talked to purchasing managers who tried to convince me that switching from two to one-percent mozzarella cheese would save me thousands of dollars per month, who could not understand how a drop in the quality of our food would cost me way more than the fifteen-cent per pound savings. Part Three – The Math. Oh yes, the math.

Management 448

Management Management Point of Sale Seasonal Menu 448

7 Shifts

AUGUST 2, 2024

When hiring restaurant accountants, your primary consideration should be those who understand the complexity of the food and beverage industry—both front-of-the-house and back-of-the-house operations and management. This number is essential because it helps you determine the price of your food and beverages. Sounds complicated?

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

7 Shifts

JUNE 4, 2021

Food cost percentage. Break-even point. Sales per labor hour. You can now determine what percentage this is off your overall sales to get a picture of your restaurant's financial health. Business is often a game of numbers, and restaurants are no exception. If it's not measured, it won't be managed. Prime costs.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. The chains’ carry-out, drive-thru, and delivery orders soared throughout the pandemic as consumers looked for relief from preparing most of their meals at home.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Harbor Touch

MARCH 18, 2025

Check references carefully and run quick trials. One pro we know tested a cook with a plate this order challenge under a timer. Give them a week of shadowing seasoned staff, clear checklists like Greet tables in 2 minutes or Check orders before they leave the pass, and a full menu rundownspecials included.

Management 148

Management Management Seasonal Menu Cash Management 148

Goliath Consulting

OCTOBER 19, 2020

Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1).

2021 339

2021 Point of Sale Food Safety Kitchen Safety 339

7 Shifts

AUGUST 6, 2021

In this post, we'll walk you through everything you need to know about restaurant sales forecasting - from the reasons why to forecast, to steps on how to create forecasts accurately, to what you should consider when forecasting for your restaurant. Restaurant Sales Forecasting Method & Techniques. Table of Contents.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

Culinary Cues

FEBRUARY 25, 2021

You can disagree, take a stand, make your point, continue to have a unique opinion, but in the end – it is their business. On occasion you may need to make adjustments so that an employee can work through their challenges (schedule adjustment, change assignments, send them home, offer advice, refer them to someone who might help, etc.).

2021 484

2021 Point of Sale Take-out Reference 484

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. Expanding your place in the food service industry happens in one of two ways — developing a new restaurant concept or replicating an existing one.

Management 370

Management Management Document Hiring 370

7 Shifts

JULY 16, 2021

Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! Do they serve just coffee or small foods as well? We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. Table of Contents. Coffee Shop Concepts. Obtain Funding.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

FEBRUARY 2, 2021

The need for contactless delivery has spurred the use of digital check points – Consumers are more comfortable placing their orders through mobile apps, voice ordering, digital menu and kiosks; giving tech-savvy restaurants an edge in the race for information data. Measuring Factors for Growth in QSRs.

Mobile Ordering 291

Mobile Ordering Point of Sale Customer Service Loyalty Program 291

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. The term ‘restaurant operations' refers to the process by which a restaurant is run. Purchasing & Ordering. Table of Contents. Improvement Tips.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. million guests. “The Juicey Awards are about honoring our passionate store owners.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

EATER

FEBRUARY 1, 2021

One of the first things Sylvan Mishima Brackett did after the mayor of San Francisco issued a lockdown order in March was walk a few blocks to a local Best Buy to buy a phone. Food is grilled over a traditional charcoal grill; udon is handmade; Wasabi root is grown locally.

Delivery 318

Delivery Online Ordering Customer Service Point of Sale 318

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. How Comfortable are Diners? Primary reasons for dining out less.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

7 Shifts

AUGUST 7, 2024

Of all the costs your restaurants generate, your food is one of the largest. The cost of the food you serve can be affected by so many different outside influences, some of them more obvious, like the rise and fall of fuel costs or the effects of good or bad weather. This is commonly referred to as a percentage.

Food 370

Food Seasonal Menu Inventory Pricing 370

Modern Restaurant Management

AUGUST 19, 2020

With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Brands Inc.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JUNE 28, 2024

“Both full-service and fast food restaurant customers are skewing a bit more toward higher income levels and college graduates,” says Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI. Olive Garden is next among major chains, up four percent to 83.

2024 294

2024 Mobile Ordering White Paper Customer Service 294

Restaurant Engine

DECEMBER 8, 2021

When it’s time to purchase a point-of-sale solution for your restaurant, it’s a big decision and one you want to research thoroughly. The first thing you should know is that a point-of-sale (POS) system will improve many of the functions of your restaurant. First, you want to track sales and checkouts. tweet this).

Point of Sale 96

Point of Sale POS Website Management Customer Service 96

7 Shifts

AUGUST 29, 2019

Follow these two steps: The first thing you’ll want to do is gather sales and profit data for every item on your menu—preferably over a set time period (last quarter, last month, etc.). Plowhorses: Low Profit, High Popularity Plowhorses are a big point of frustration for menu engineers. Menu Pricing and 2. What to do?

Menu 279

Menu Point of Sale Website Management Online Ordering 279

Modern Restaurant Management

DECEMBER 27, 2019

This edition of MRM News Bites features NCR, Bloom Intelligence, The American Food Association, The Dinex Group, Performance Food Group Company, Appetize and Restaurant365, Snackpass, PAR Technology, Net Element, Sensory, GRIF, Picnic and El Pollo Loco. NCR Acquires Zynstra. NCR Corporation acquired U.K.-based

Mobile Ordering 309

Mobile Ordering Customer Service Customer Experience Point of Sale 309

Social Hospitality: Restaurants

AUGUST 25, 2019

C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. Besides answering customer inquiries, Chatbots help funnel sales in an efficient manner. Moreover, these customer conversations can help businesses personalize food offerings and services per customer demands.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Goliath Consulting

MAY 8, 2020

Important points to consider before starting a catering program. Aside from boosting revenue, catering can boost business during slow performing times, reduce excess food waste, allow for menu changes, and helps to increase employee retention as they gain new skills and varied tasks that challenges and keeps them busy (1).

Catering 248

Catering Point of Sale Delivery Customer Service 248

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

EATER

APRIL 1, 2021

Major food companies like General Mills have gotten in on the act, launching nondairy versions of Yoplait’s “Oui” French-style line and cow milk-free Häagen-Dazs , even as they continue to make traditional products. The first and most obvious is that cheese is widely considered one of the most delicious and versatile foods on the planet.

Food Order 359

Food Order Book Point of Sale 2015 359

SpotOn

FEBRUARY 26, 2025

Restaurant P&L basics Sales Cost of Goods Sold (COGS) Labor costs Overhead costs Profit and profit margins Using your P&L statement Restaurant P&L basics A restaurant profit and loss statement is a spreadsheet that shows how all your money is coming in (sales) and where it's going out (costs). Prime costs.

Point of Sale 82

Point of Sale License Insurance POS 82

EATER

SEPTEMBER 11, 2024

So many of TikTok’s food creators built their platforms on relatability, but some have succeeded to the point of rendering themselves unrelatable, with lofty Architectural Digest -esque kitchens and deals with luxury fashion brands. This is how Justine Doiron — 2.3 Doiron explains. “It It felt like fake cooking.”

Food 302

Food Social Media Point of Sale Book 302

Modern Restaurant Management

JULY 12, 2023

Restaurant customers love self-ordering kiosks because they mirror the fast and simple convenience of ordering food online, but with the ambiance of a physical store. This approach can deliver increased order accuracy, lower staff costs and provide the restaurant with a frictionless Point-of-Sale (PoS) option.

Ordering 221

Ordering Point of Sale Customer Experience Online Ordering 221

Restaurant365

FEBRUARY 25, 2020

Just as there is no single food and drink formula for restaurant industry success, there is no simple formula for a healthy profit margin. Your restaurant profit margin can be influenced by food and inventory trends, your geographic location, the state of the broader economy, and a wide range of other factors. Net Profit Margin.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

Modern Restaurant Management

FEBRUARY 2, 2023

This Super Bowl season, your plays should showcase accurate forecasting, efficient ordering, and menus engineered to earn cheers from both teams. They might also want to restock popular brews, with recent research from the International Wine and Spirits Record asserting that the alcohol e-commerce sales will hit $42 billion by 2025.

Menu 221

Menu Point of Sale Seasonal Menu Food Order 221

EATER

APRIL 25, 2023

On the road that leads to Santa Teresa (one of the most visited destinations in the country), dozens of food stands blanket the sidewalks with plastic tables, chairs, and signs advertising “caldosas here.” Juan adds, “The combination became famous, and we started calling it caldosa,” a reference to the caldo that went into the first bag.

Fine Dining 274

Fine Dining Back of House Point of Sale Advertising 274

7 Shifts

MARCH 16, 2022

A restaurant earns its reputation primarily from two things: its food and its service. In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. That's why it is important to learn how to motivate your restaurant employees. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

Goliath Consulting

JANUARY 6, 2022

The demand for food delivery services increased when COVID-19 emerged. These third-party delivery services provide independent delivery personnel to deliver food to customers through their apps with a delivery fee and tip for the delivery driver. The positive side of third-party delivery services.

Delivery 195

Delivery Food Customer Service Online Ordering 195

Focus POS

DECEMBER 8, 2021

Other issues, like ingredient management, can cause much bigger headaches and cost money — throwing away expired ingredients eats into profit margins, especially with the rising cost of food. However, the right point of sale system can help alleviate some of these restaurant challenges so business owners can stay ahead of their competition.

Mobile Ordering 148

Mobile Ordering Point of Sale Online Ordering Cash Management 148

Modern Restaurant Management

DECEMBER 13, 2019

On special appeal, the Board vacated the judge’s order, and remanded the case to the judge with instructions to approve the settlement agreements. This edition of MRM News Bites features NLRB, IHOP, Fourth, Ordermark, Chica’s Tacos, Thanx, Chowly and EZCater, Corner Bakery, Fountainhead Taproom and PourMyBeer and Epson America.

Mobile Ordering 251

Mobile Ordering Catering POS Customer Experience 251

Modern Restaurant Management

DECEMBER 12, 2019

Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

Franchising 275

Franchising Franchise Loyalty Program Book 275