7 Shifts

JANUARY 11, 2021

This guide includes ideas and checklists for everything from keeping your staff healthy to optimizing your ordering platforms. We’ve also included some links to our partners who are offering special discounts and trials to evolve your restaurant with the best tech in the industry. Delivery has skyrocketed thanks to stay-at-home orders.

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Culinary Cues

DECEMBER 1, 2019

In preparation for the holiday gift giving season it was somehow decided that it was appropriate to recognize those private businesses within your community by stopping in to say hello, thank them for all that they do, and spend a little money. Every year, this weekend is the official time to celebrate small businesses.

Small Business 414

Small Business Customer Experience Customer Service Seasonal Menu 414

Culinary Cues

JULY 12, 2020

Meticulous plate presentations do not apply, the basic rules of thumb: “hot food hot, cold food cold” are a stretch when a guests meal is placed in disposable containers for re-heating at home, and the showmanship of service is relegated to passing a bag of food through a car window. Pick up table 23!”

Front of House 407

Front of House Back of House Dine-in Food Order 407

7 Shifts

SEPTEMBER 26, 2022

Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Health, Allergen, and Food Safety Training and Certifications. Health, Allergen, and Food Safety Training and Certifications. Food allergies. Food Service, Kitchen, & Hospitality Tech. Cross-contamination.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. For both safety and ease, there isn’t a better option.

2021 370

2021 Front of House Social Media Back of House 370

7 Shifts

JULY 25, 2024

One of the best things to do is to find additional revenue streams to supplement your core food and beverage sales. Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

7 Shifts

NOVEMBER 15, 2024

How do you handle multiple tables and orders at once? What would you do if a customer tried to use an expired coupon or special offer? How would you recommend menu items to guests to enhance their dining experience? Have you ever handled a situation where a customer asked for a dish not on the menu? What did you do?

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

Culinary Cues

DECEMBER 11, 2023

Ah, but the food and conversation were consistently good, plentiful, and in-expensive. A Blue-Plate Special was a hearty meal that always included meat, potatoes, a vegetable, bread and butter, and ample amounts of coffee. Why do people line up for your food every day?” No one ever left the restaurant still hungry.

White Paper 323

White Paper Hospitality Fine Dining Reference 323

7 Shifts

SEPTEMBER 6, 2024

The cost of goods sold (COGS) is a restaurant metric that shows you the cost of all ingredients used to prepare a menu item, including the food, beverage costs, and other direct expenses. It represents everything it takes to get a meal on the table, from the raw ingredients like meat and vegetables to the packaging for takeout orders.

2024 195

2024 Seasonal Menu Inventory Audits 195

7 Shifts

OCTOBER 28, 2024

A bar is a profitable business option if you’re looking to enter the food industry. Start by tracking all the income your bar generates, including sales from drinks, food, and any additional services. On the other hand, for lower-cost items like beer, you can bundle or offer happy hour specials to drive more volume and profit.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

APRIL 29, 2020

But as we enter 2020, it’s important to recognize how digital technology drives our society and its major impact on consumer reactions and ordering habits. If the food looks good, they are more likely to drop some hard-earned cash on it. It’s been said that customers eat with their eyes. Reduce Turnaround Time.

Seasonal Menu 206

Seasonal Menu Customer Experience Customer Service Food Order 206

Modern Restaurant Management

SEPTEMBER 11, 2023

By analyzing customer preferences, dining habits, and feedback, AI chatbots can send personalized messages to engage customers with new menu items, exclusive offers, and meal recommendations. Automated Ordering AI-powered chatbots can handle customer orders, reducing the need for human intervention.

Technology 215

Technology Seasonal Menu Online Ordering Customer Service 215

7 Shifts

AUGUST 4, 2020

It’s no surprise the food industry leaves behind a large footprint—and while much of the supply chain is inevitable, there are many innovative and simple steps we can all take to reduce waste and our own carbon footprint. For online orders, add a checkbox for customers to request cutlery. Most ordering apps now have this feature.

Food Supply 300

Food Supply Waste Seasonal Menu Equipment 300

Modern Restaurant Management

DECEMBER 9, 2024

The holiday season is a huge calendar event in the restaurant industry, with bookings booming as guests look to let their hair down and enjoy a festive feast. Over the Christmas season, 63 percent of adults plan to eat out so your restaurant needs to be prepared for the increase in demand.

POS 167

POS Seasonal Menu Point of Sale Customer Experience 167

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. One other way you may need to manage inventory is with menu planning. And Toast found that turnover averaged around 80% over the past decade.

Management 397

Management Management Kitchen Safety Front of House 397

Culinary Cues

DECEMBER 12, 2020

The L’Esperance experience was not pretentious at all, yet for those who make their livelihood with food – there was a reverence to this place that was quite unique. While guests take in the view and passionately read the menu – the L’Esperance signature Cromesqui would arrive. The kitchen, as you would expect, was pristine.

Fine Dining 361

Fine Dining Back of House Dine-in Presentation 361

7 Shifts

OCTOBER 22, 2024

Whether through supporting local charities or participating in food drives, local restaurants can become go-to places for customers who want to support their community. Add high-quality photos and videos regularly, posting as soon as new dishes are added to your menu. Use local keywords in your social media posts, too.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

Modern Restaurant Management

FEBRUARY 17, 2022

Winter can be a tough season for restaurant and bar owners. Here are a few ideas for restaurant and bar owners to consider in an effort to continue to serve up good eats and top-tier service during the winter season. Consider making food that travels well for those who select curbside pickup or delivery.

Social Media 190

Social Media Seasonal Menu Customer Service Delivery 190

Culinary Cues

MAY 19, 2021

I remember the aroma from a simmering veal or chicken stock – that lingering, tempting smell of roasted bones and caramelized mirepoix, the sweet aroma of candied garlic and onions browning as a coloring for the broth that would become soup, and sauce for various applications on the menu. I miss that.

Seasonal Menu 415

Seasonal Menu Take-out Consumer Goods Food Order 415

7 Shifts

AUGUST 26, 2024

However, SEO is no longer enough due to high competition in the food industry. That’s why you should leverage Google Ads to showcase your restaurant and menu. With the right strategies, you can easily attract diners searching for restaurants like yours in your local area and get more reservations and takeout orders.

Seasonal Menu 195

Seasonal Menu Customer Service Website Management Online Ordering 195

Modern Restaurant Management

AUGUST 25, 2020

However, for many states and cities in climates that experience a full four seasons of weather, cooler weather is fast approaching and with it, another chance to make operational changes. So, what are some additional ways restaurant operators can swing with the seasons and make additional revenue? Then, work to fill those gaps.

Seasonal Menu 198

Seasonal Menu Outdoor Customer Service Catering 198

7 Shifts

NOVEMBER 15, 2024

After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. How do you prepare your team for special events or holiday rushes? How do you ensure compliance with food safety and hygiene regulations?

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

JANUARY 17, 2024

Send them a personalized lunch special discount to fuel the rest of their workday, giving them the pick-me-up they were looking for. Create an app to make it easy for Gen Z to place a mobile order, review their regular meals and stay up to date on seasonal specials and rewards.

Loyalty Program 196

Loyalty Program Mobile Ordering Customer Experience Back of House 196

7 Shifts

MAY 23, 2024

We’ve studied what makes the 20% of restaurateurs successful and categorized them into essential categories, including optimizing your menu, providing unforgettable experiences, hosting events, and improving takeout. When done right, menu engineering can grow your sales by as much as 15% !

Social Media 195

Social Media Loyalty Program Email Marketing SEO 195

Restaurant Clicks

NOVEMBER 11, 2021

It’s a special present from the restaurant to see good happy hour deals available as long as I visit during their specified times. Whether you’re a Nashville local or a tourist in tow for a day or two, there’s a happy hour drink special waiting for you. Specializing in craft beer and excellent pub food, M.L.

Specials 117

Specials Online Ordering Bar Food Order 117

Modern Restaurant Management

SEPTEMBER 9, 2021

If this means deleting menu items, don't be afraid to do it. Maybe the menu item needs a better menu description. If there is a menu item listed as "Roasted Turnips," it may not be a top seller. Good words sell food. It's incredible how quickly a menu item sells simply by changing the location.

Pricing 208

Pricing Food Seasonal Menu Food Order 208

7 Shifts

MARCH 16, 2022

A restaurant earns its reputation primarily from two things: its food and its service. In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. These incentivize employees to stick around and perform better in order to attain their bonus.

Front of House 370

Front of House Back of House Communication Customer Service 370

7 Shifts

JULY 24, 2020

That’s why our teams—who specifically work to improve restaurant operations, performance, and staff happiness—have curated a 7-course menu of the best books about understanding restaurant management. So pull up a chair and take a deep dive into some of the most insightful and actionable tips from the best in the business. Author: Allen B.

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

NOVEMBER 23, 2021

By leveraging advanced tech solutions that enhance guest experiences and deepen customer relationships, operators can increase guest loyalty to lock in key customers as spending habits change and the holiday season ramps up. For example, have a guest that always orders dessert when they dine in? Enhancing the In-Person Experience.

Loyalty Program 190

Loyalty Program Email Marketing Customer Experience Seasonal Menu 190

Modern Restaurant Management

OCTOBER 12, 2022

As a restaurant, you’ve got the opportunity to feed into that joyful excitement with special events for the season, so grab the chance before the winter holidays takeover! Serve Special (Spooky) Food and Drinks. Half the fun of Halloween is dressing up in something special.

Advertising 197

Advertising Social Media Food Truck Seasonal Menu 197

Modern Restaurant Management

DECEMBER 8, 2022

The increased challenges and stress of the holiday season often reveal pinch points in bar and restaurant operations. Forecasting weekly ordering now becomes critical as you don’t want to run out of a well-performing holiday stout, or on the flipside, carry over a Christmas beer into 2023. Design Your Holiday Customer Experience.

Bar 189

Bar Customer Experience Brewery Inventory 189

Modern Restaurant Management

MARCH 18, 2021

While there are clear benefits to an all-digital menu system, to get the most out them, you must first take a step back to re-examine what your menu means to you. Your menu: Part love letter, part manifesto, instructions for use and a bill of goods, all rolled into one. Should your menu move to the cloud?

Back of House 190

Back of House Seasonal Menu Customer Experience Fast Casual 190

Modern Restaurant Management

JANUARY 24, 2022

Picture the perfect dinner party: thoughtful food selection, a welcoming host, and an ambiance that takes your mind off of the troubles of your every day. They’re demanding increased levels of immediacy, having grown accustomed to ordering and paying — even ordering ahead — with a few taps of a smartphone.

Technology 223

Technology Front of House Back of House Online Ordering 223

Modern Restaurant Management

AUGUST 9, 2022

Today’s Happy Hour Special: Paying By Text Message. Luckily, those tools already exist, enabling restaurant owners to save money, expedite contactless set-up and payments, and even fulfill customer orders directly (no outside delivery app necessary) on platforms that stay in-line with the restaurant’s brand image.

Loyalty Program 202

Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 202

7 Shifts

AUGUST 18, 2024

Not only do you have to manage many costs including, labor, equipment, and food—but you have to do it while dealing with inevitable price increases. Whether it’s food cost increases due to inflation or a labor cost rise due to rising minimum wage, cost increases, like taxes, are pretty much a guarantee in the restaurant industry.

License 370

License Equipment POS Food Supply 370

Xtra Chef

NOVEMBER 11, 2020

The holiday season is usually full of family, friends, and fun—and a lot of profitability for the restaurant industry. Restaurants that are already trying to find ways to cut food costs and optimize efficiency with reduced opportunities for revenue are now asking themselves: How do we thrive during this holiday season?

Hospitality 155

Hospitality Seasonal Menu Front of House Social Media 155