Modern Restaurant Management

FEBRUARY 5, 2025

This helps the business manage its bottom line – especially given the higher cost of cooking oil in recent years – and the quality of the food coming out of its kitchens. The process was ripe with safety risks for employees and liabilities for the franchisee. “I talk about it all the time,’ Neal said.

Kitchen Safety 221

Kitchen Safety Back of House Food Safety Technology 221

Modern Restaurant Management

MARCH 11, 2025

Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net. Overall, the pandemic highlighted the vulnerabilities, margin issues, and lack of safety net to restaurants in a way the industry is still recovering from. – Pooja S.

Mobile Ordering 221

Mobile Ordering Kitchen Safety Fine Dining Food Safety 221

Modern Restaurant Management

FEBRUARY 9, 2024

The world of food franchising has been a catalyst for pioneering innovations that have had a ripple effect across multiple industries. After all, the McDonald brothers, with the pivotal support of Ray Kroc, changed our approach to franchising altogether. However, most companies’ communication efforts stop there.

Communication 471

Communication Franchising Franchise Leadership 471

Modern Restaurant Management

DECEMBER 17, 2024

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

AUGUST 31, 2020

This has dramatically impacted the core of the food and restaurant industries, specifically healthy and organic food. Eating organic is by no means a new concept brought on by the pandemic, but the shift in mindsets has thrust this niche food sector into overdrive. The Organic Food Boom. And the numbers are impressive.

Food 596

Food Food Supply Franchising Franchise 596

Modern Restaurant Management

JANUARY 2, 2024

Looking ahead, we predict a day when cultivated meat will find its place as a default choice -on menus, because it delivers on taste, nutrition, and food safety, in addition to environmental sustainability and animal welfare. Beyond the realm of food, a similar shift has occurred with electric cars.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

DECEMBER 28, 2020

Chris Adams, VP of Strategy, Oracle Food & Beverage. As the food and beverage industry continues its digital transformation, restaurateurs need to prepare to take advantage of a tidal wave of data these interactions create. generation. In 2021, the digitization of the restaurant industry will increase exponentially.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

JUNE 30, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The act replaces previous regulations on the cottage food industry. The bill would have had a dramatic impact on fast food franchises.

2021 474

2021 Restaurant Law Kitchen Safety Food Safety 474

Modern Restaurant Management

JUNE 16, 2020

For example, the L&L Colorado Springs, Colorado location used a small wagon attached to a remote-controlled car to bring food from the store to the parking lot during curbside delivery, top photo. Safety : L&L emphasized the importance of following health regulations. They also waived and deferred franchise fees.

Franchising 367

Franchising Franchise Leadership Food Safety 367

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more.

2020 487

2020 Franchising Franchise Food Order 487

Modern Restaurant Management

JANUARY 26, 2021

At Buffalo Wings & Rings, the health and safety of our guests and staff is our number one priority. At every franchise, we’ve significantly increased the frequency of cleaning, especially in congested areas such as lobbies and restrooms — which contain hand sanitation stations for easily accessible hand hygiene.

Kitchen Safety 508

Kitchen Safety Food Safety Dine-in Delivery 508

Modern Restaurant Management

AUGUST 15, 2024

Smart fryers and ovens can automate food preparation and cooking, eliminating the need for numerous workers in the kitchen while still ensuring consistent quality and faster service. If a franchise needs four employees to serve 60 customers per hour, they’ll require only three skilled staff to complete the same task.

Loyalty Program 448

Loyalty Program Hiring Point of Sale Recruiting 448

Modern Restaurant Management

JUNE 23, 2020

Business begins at the endpoint, especially in food service and hospitality. As well, pick-up lockers located away from in-room dining could allow guests to pick up food without human contact. Additionally, new business models such as ones creating subscription revenue for the franchise owners and restaurants could emerge.

Back of House 568

Back of House Front of House Kitchen Safety Mobile Ordering 568

Modern Restaurant Management

DECEMBER 28, 2020

The younger generations don’t just want great food, they expect memorable experiences. A lot of retailers rushed to market in response to COVID-19 to provide mobile experiences that prioritized safety and contactless interactions. Safety is paramount: Gone are the days of buffet style displays and bulk serving.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

FEBRUARY 28, 2023

Keeping staff has long been an issue for the food and beverage industry, but many restaurants now feel it is their primary obstacle to running a successful business. How do you make sure new employees are up to speed with the latest safety procedures? In the restaurant business, there are many regulations and procedures to adhere to.

Management 493

Management Management Food Safety Communication 493

Modern Restaurant Management

JULY 23, 2024

In addition to more wide-ranging compliance requirements like general health & safety guidelines and local labor laws, there are food and beverage-specific safety regulations , requirements for specialty licenses (such as those to serve alcohol), and unique stipulations on labor compliance, many related to the employment of minors.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

DECEMBER 22, 2020

Our focus this year has been to find ways that Sonny’s is uniquely positioned to help guests navigate our new normal – from safety concerns, family meal solutions, and even the monotony of being trapped at home. Open and clear communication across our organization has been pivotal. We created a ?live live update tracker?

Hospitality 493

Hospitality Customer Experience Food Safety Online Ordering 493

Modern Restaurant Management

NOVEMBER 10, 2022

Traditional sit-down restaurants and mobile food businesses have uniquely different needs when it comes to insurance. Restaurant insurance can provide your business with a safety net when it comes to claims and risk. Mobile Food Business Insurance Needs. Food Truck Insurance Needs. Commercial Vehicle Insurance.

Insurance 474

Insurance Food Truck Food Mobile Ordering 474

Hot Schedules

AUGUST 10, 2021

Protecting Your Customers: How to Scale Your Food Safety Culture Across Multiple Locations. While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff.

Food Safety 148

Food Safety Certification Food Employee Relations 148

Modern Restaurant Management

JUNE 24, 2020

” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. Search filter : A new filter allows users to easily find which hotels and restaurants are taking these added safety precautions. ” Dine Brands Adds to Team.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

APRIL 20, 2020

Bennett, adds: “We at CORE continue to stand by the food & beverage service employee with children every day when they face a health crisis or natural disaster. Please join us in letting the food and beverage service industry know how much we appreciate all they have given to us by supporting them.” based 7shifts users.

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. ” Highlights from the report include: Fast Food.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

MAY 18, 2021

” At PepsiCo, our Foodservice team works with customers across the industry including franchise and locally-owned restaurants, so we’ve seen first-hand the challenges and opportunities around delivery. This is true in meeting the current demand for delivery, as well as helping to mold what the future of delivery looks like.

Delivery 421

Delivery Kitchen Safety Social Media Online Ordering 421

Modern Restaurant Management

FEBRUARY 23, 2021

He opened the first Ruth’s Chris franchise in 1975 and became one of the company’s largest U.S. We also sent our marketing teams to contact large businesses, hospitals, manufacturing plants, and schools to find out if we could help with food and catering. franchisees. There are many moving parts in a crisis.

Leadership 450

Leadership Airlines 2002 2001 450

Goliath Consulting

MAY 19, 2020

Whether they be for office parties, conferences, birthdays or weddings, catering profits from the promise of efficiency, safety and most importantly—safe of mind. You may even get client requests you’re not used to, like having to add a food truck or using non-traditional type venues you would have never thought of using (1).

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

Modern Restaurant Management

JUNE 30, 2023

Customers drive up to the designated lane, scan their order code and are rewarded by getting their food quicker. Improvements here increase order accuracy and cut down on added food costs for remaking a stolen or misplaced order as well. Own Your Changes In March 2023, restaurants’ food prices were 8.8 percent this year.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

APRIL 7, 2020

To further understand how different brands are communicating in this time of crisis, let’s hear from some leading companies in the food service industry. Once we make decisions how do we communicate out to our franchise owners? Landon Eckles : When I think about communication, I think about three different parties.

Communication 362

Communication Social Media Email Marketing Franchising 362

Modern Restaurant Management

AUGUST 19, 2020

With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. US Foods Ghost Kitchens. US Foods Holding Corp. The purchase is expected to be completed in September 2020. Plamondon Celebrates 40 Years.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MARCH 17, 2020

Whether you’re a single restaurant operator or an executive at a large franchised chain, the question on everyone’s mind is what can restaurants do to mitigate the negative effects of this pandemic on their business? Common sense dictates that restaurants take an inventory of food, paper and other supplies. Supply Chain.

Communication 340

Communication Food Supply Food Safety Supplies 340

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. " Restaurant real estate changes to align with consumer preference.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Restaurant Business

OCTOBER 9, 2024

a leading freshly brewed beverage brand with over 1,400 franchise locations worldwide, Chatime recognizes Gen Z as its fastest-growing customer base. In the FactoryAfter harvest, Chatime follows the highest standards of traditional tea-making at its tea factory, which is certified according to global quality and safety benchmarks.

Beverage 264

Beverage Franchising Franchise Fast Casual 264

Modern Restaurant Management

SEPTEMBER 30, 2020

Most Important safety initiatives. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. 77 percent of restaurants and bars indicated that ensuring the health and safety of employees was their top concern. Broader SMB concerns.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Restaurant Business

MAY 31, 2023

Additionally, an increased focus on cleanliness and food safety has been top of mind for both operators and consumers alike. Consistency When processes are automated by computer or robot, especially food prep processes, consistency becomes an easier goal to attain. Chicken’s BSK (bb.q. Smart Kitchen) model in Englewood, N.J.,

Franchising 265

Franchising Franchise Kitchen Safety Customer Experience 265

Goliath Consulting

JUNE 15, 2021

Since the start of the pandemic, safety measures such as social distancing, lockdowns and mask-wearing have completely changed our understanding of how consumers spend on food. Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. Shortage of workers is one reason.

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

7 Shifts

AUGUST 19, 2020

By including them in your vision for the restaurant and providing tips on how they can improve their own food service skills, you’re putting trust and responsibility in their hands from day one—another key aspect of a person’s job satisfaction. Job responsibilities for each department (Be as detailed as possible without being preachy.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

JANUARY 16, 2020

We’ve all heard horror stories of drivers delivering cold food, not bringing the customer the food at all, or perhaps most notoriously, munching on the customer’s food. A sweeping new survey found that 1 in 4 delivery drivers are snacking on the product they’re responsible for delivering. Compliance Is Key.

2019 357

2019 2020 Employee Relations 2030 357

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474