Modern Restaurant Management

MARCH 11, 2025

Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net. Overall, the pandemic highlighted the vulnerabilities, margin issues, and lack of safety net to restaurants in a way the industry is still recovering from. – Pooja S. Five times a day!

Mobile Ordering 221

Mobile Ordering Kitchen Safety Fine Dining Food Safety 221

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. That all begins at the hiring level. Writing a good job description.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

APRIL 27, 2020

Consider the following in your risk management and business continuity programs: Use of Food Delivery Services vs. Company Employees – By using a hired food delivery service, a restaurant can reduce the chance of employees having an accident by using their cars or the owner’s vehicles.

Delivery 383

Delivery Hiring Transportation Food Safety 383

7 Shifts

NOVEMBER 14, 2024

From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

OCTOBER 27, 2020

And yet, despite the high unemployment, Quick Service Restaurants are one of the few sectors still hiring in massive numbers. It’s a giant expense to gear up to reopen, invest in perishable supplies, rehire staff, upgrade safety measures … all just to close up shop again. Hire Faster or Be Left Behind.

Innovation 558

Innovation Hiring Mobile Ordering Online Ordering 558

Modern Restaurant Management

JULY 13, 2020

This has created an increased demand for food running and delivery jobs that didn’t exist before. A recent survey found 72 percent of employers have had to hire for new roles. Consumers Expect Their Health and Safety to be Your First Priority. Contactless payments is another trend that’s surged.

Consumer Goods 539

Consumer Goods Food Safety Customer Service Hiring 539

7 Shifts

NOVEMBER 15, 2024

Hiring the right people can make or break your business. After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. What interview questions do you ask when hiring new restaurant employees?

Leadership 195

Leadership Management Management Operations 195

7 Shifts

NOVEMBER 15, 2024

Complaints are inevitable in the food industry, but did you know that most people would rather leave a negative comment online than talk in person? The next step would be to politely cut off further alcohol service, like suggesting food or non-alcoholic drinks. Let’s say a new safety protocol is introduced.

Bar 195

Bar Management Management Hiring 195

Modern Restaurant Management

OCTOBER 15, 2021

While safety and quality have always been paramount, the ongoing COVID pandemic has amplified these issues. With the tricky combination of reduced staff, new regulations, ever-changing COVID protocols, and the need for transparent safety practices, restaurants need tech tools to get everyone aligned around quality assurance and standards.

Food Safety 492

Food Safety Audits Employee Relations Training 492

Modern Restaurant Management

NOVEMBER 15, 2021

Most notably, persistent hiring challenges, rising costs, and uncertain supply chains have made profitability more precarious. Optimize Food Safety Protocols. Food waste is endemic at many restaurants and across the food supply chain, collectively totaling more than 1.6 billion tons and costing companies $1.2

Training 489

Training Front of House Food Safety Back of House 489

Modern Restaurant Management

DECEMBER 7, 2021

The first is hiring and personnel practices, with a greater emphasis on internally hiring and upskilling. The third is changes to physical space, in which restaurant operators will need to quickly adapt to new health and safety needs. Hiring and personnel practices are likely to evolve in two ways.

2022 492

2022 Operations Recruiting Hiring 492

Modern Restaurant Management

NOVEMBER 8, 2022

Workers’ compensation data shows an uptick in the number of new employees injured on the job, especially in the hospitality and food service industries. There are several reasons why new employees may be incurring more injuries: Poor hiring choices. Workforce Violence Is on the Rise.

Management 504

Management Management Food Safety Hiring 504

Modern Restaurant Management

MAY 2, 2022

Food and labor costs are elevated and expected to remain high in 2022 , negatively impacting restaurants’ profit margins. To maximize your existing resources: Reduce food waste. With prices skyrocketing, restaurants should focus on eliminating food waste. safety, quality, inventory, predictive ordering, etc.)

Food Safety 546

Food Safety Food Supply Waste Sustainability 546

Modern Restaurant Management

MARCH 11, 2025

While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. in a full-service restaurant will jump to a fast-food operation for the $3.50

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

APRIL 30, 2021

Thousands upon thousands of restaurants were forced to close for safety reasons, some permanently. Today, examine the effects the pandemic has had on the restaurant and food service industry as well as five simple but effective marketing techniques to boost your local business. Highlight Your Safety and Hygiene Protocols.

Marketing 568

Marketing Food Safety Social Media Small Business 568

EATER

MAY 19, 2021

And in recent weeks, it seems many restaurants have set their sights on shorter-term solutions to the staffing problem, attempting to lure workers back with one-time incentives, including signing or retention bonuses and in the shortest of short-term, free food.

Hiring 278

Hiring Healthcare Kitchen Safety Advertising 278

Modern Restaurant Management

AUGUST 11, 2020

Even minor issues can become very expensive, so restaurants of all sizes should take electrical safety very seriously. Having malfunctioning equipment can be a major fire and safety hazard and should be taken very seriously. Electrical Safety Checklist for Restaurants and Food Establishments. Restaurant fire safety.

Food Safety 553

Food Safety Equipment Food Supply Audits 553

The Rail

OCTOBER 7, 2022

million food workers. These can range from food quality complaints to food safety lapses and their consequences. Regardless, any issue stemming from a food handler’s lack of training could end in extreme monetary losses for a restaurant. The Importance of Food Safety Training. Operational challenges.

Food Safety 219

Food Safety Training Kitchen Safety Food 219

Modern Restaurant Management

MARCH 5, 2024

As the focus for restaurants continues to center on growing and staffing up, safety training can sometimes get lost in the mix or ratcheted down to cover only topics related to compliance with regulations. That won’t cut it in an industry that faces major risks associated with employee injuries and food safety.

Training 419

Training Food Safety Employee Relations Insurance 419

Modern Restaurant Management

JULY 17, 2023

When restaurants, food businesses, and other organizations become ISO certified, they’re showing that they: Prioritize safety, quality, and compliance, following strict guidelines to ensure safe, high-quality foods. Food safety training must be a priority for all employees on an ongoing basis. Increase KPIs.

Innovation 416

Innovation Technology Certification Food Safety 416

Modern Restaurant Management

JANUARY 19, 2024

Keeping Your Restaurant Safe From training your staff, to maintaining the establishment, many safety measures exist to prevent a fire from happening at your restaurant. Fire alarms alert staff and patrons immediately of a fire danger allowing them to get to safety as quickly as possible.

Kitchen Safety 473

Kitchen Safety Food Safety Training Equipment 473

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Hire Specialists. Postermywall food delivery poster. Offer Disposable Menus. Ensure On-Premise Sanitization.

Social Media 539

Social Media Food Safety Cash Management Customer Service 539

Modern Restaurant Management

JULY 23, 2024

In addition to more wide-ranging compliance requirements like general health & safety guidelines and local labor laws, there are food and beverage-specific safety regulations , requirements for specialty licenses (such as those to serve alcohol), and unique stipulations on labor compliance, many related to the employment of minors.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

SEPTEMBER 16, 2020

'Safety' is what I believe to be most important now to help assure patrons to revisit their favorite restaurants. The marketing message has not changed drastically from food-based to safety procedures. But now there is an added message about the safety precautions that are in place for a restaurant.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

AUGUST 15, 2024

Smart fryers and ovens can automate food preparation and cooking, eliminating the need for numerous workers in the kitchen while still ensuring consistent quality and faster service. These expenses include money spent on recruiting, hiring, and training new staff, and lost productivity.

Loyalty Program 448

Loyalty Program Hiring Point of Sale Recruiting 448

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.

Operations 195

Operations Management Management Front of House 195

The Rail

JANUARY 8, 2025

By Ellie Gabel, Contributor Safety is crucial in any workplace, but restaurants face a unique mix of concerns. However, they must also ensure the safety of their guests, as foodborne hazards can be dangerous and stem from many areas. Experienced restaurant owners likely already recognize the need for both sides of restaurant safety.

Kitchen Safety 130

Kitchen Safety Food Safety Employee Relations Recruiting 130

Modern Restaurant Management

DECEMBER 30, 2020

Be Transparent About Safety. Over the past year, restaurants have had to evolve their communications to consumers with a sensitivity and transparency never before required around issues of safety and health. Put a plan in place now and you’ll be ready to execute the minute you’re back in the game.

2021 563

2021 Marketing Food Safety Back of House 563

Modern Restaurant Management

MARCH 22, 2023

As if hiring struggles weren’t enough of a problem, retaining employees remains a challenge, with the quit rate in food service at approximately 5.4 – 6.2 The benefits extend to food safety as well. percent in late 2022. According to research , the cost to replace a single employee could be as high as $6,000.

Back of House 449

Back of House Front of House Food Safety Kitchen Safety 449

Modern Restaurant Management

DECEMBER 13, 2021

Over the last 18 months, restaurants have managed incredibly difficult challenges, primarily driven by having to operate with new, constantly evolving safety guidelines. The industry has looked to hiring incentives, such as and other rewards, as they compete to fill open roles.

Management 474

Management Management Seasonal Menu Customer Experience 474

Modern Restaurant Management

JULY 10, 2020

As restaurants begin the process of reopening, some with an extended period of nonoperation, there are safety precautions that must be considered beyond simply ordering supplies, rehiring staff and opening the doors. This helps ensure adherence to safety protocols that protect staff and patrons and limits liability for the owner as well.

Food Safety 429

Food Safety Certification Employee Relations Restaurant Law 429

Modern Restaurant Management

APRIL 22, 2021

” But what does this all mean for hiring and recruiting in the restaurant and hospitality space in the near future? This shift in hiring mentality will market significant change in the kind of talent that restaurants and hospitality establishments build upon. Changing Mentality in Employee Benefits and Safety Requirements.

Hiring 352

Hiring Food Safety Online Ordering 2021 352

Modern Restaurant Management

MAY 7, 2020

Bar servers will take orders and deliver drinks and food but will not linger across from guests. Petersburg, Florida and even invested in a full-time expert dedicated to overseeing safety practices for both customers and employees. Separate entrances and/or curbside pickup remains for takeout guests.

Food Safety 511

Food Safety Front of House Back of House Seating 511

Modern Restaurant Management

APRIL 3, 2023

First (and most importantly), you’ll maximize quality and safety while minimizing risk. For instance, when they identify and remediate wastage in their restaurant, they’ll save food, time, money – and boost their bottom line. to improve quality, safety, and compliance. Identifying vulnerabilities.

Audits 474

Audits Food Safety Food Truck Information 474

Modern Restaurant Management

MARCH 10, 2022

Given the lack of insurance protection, restaurants need to move to protect themselves by continuously improving risk mitigation and safety procedures. New Risk and Exposures Post-Pandemic.

Insurance 437

Insurance Food Safety Employee Relations Front of House 437

Modern Restaurant Management

NOVEMBER 6, 2023

However, the typical increase in consumers wanting to dine out during the holiday season – not to mention the continued demand for take-away and delivery services – could disrupt this balance, even as businesses attempt to bolster their staff with seasonal hires. 2: Employee Satisfaction Is Paramount Hiring employees is one thing.

Management 504

Management Management Hiring Customer Experience 504

Modern Restaurant Management

AUGUST 26, 2024

Online food delivery thrives as phones become one-stop shops for ordering and tracking meals. This convenience has made the online food delivery market massive, with global revenues of over $1 trillion in 2023 alone. These apps have made it much easier for people to order food for delivery.

Delivery 448

Delivery Mobile Ordering Online Ordering Customer Service 448