Modern Restaurant Management

JULY 16, 2021

The restaurant’s liabilities start with food safety – what if it’s no longer edible when it’s delivered? In this changing environment, the right and adequate amount of insurance protection has never been more important. Another risk centers on the hybrid delivery model.

Management 474

Management Management Insurance Kitchen Safety 474

Modern Restaurant Management

JUNE 6, 2023

Of those, 128,000 are hospitalized and 3,000 die. To do so, they will need to create a complete food safety program to protect the restaurant itself from reputational harm and financial crisis. Be sure all your employees, from wait staff to managers to chefs, have been certified in food safety. Educate your diners.

Food Safety 444

Food Safety Management Management Kitchen Safety 444

Modern Restaurant Management

JULY 14, 2023

Restaurant insurance is complicated. Just as owners have to play many roles in management, marketing, and menus, their insurance has to protect their finances, patrons, and employees. And who has the time to read a 100-page insurance policy? These are often excluded from standard policies and be potentially costly.

Insurance 221

Insurance Food Safety Employee Relations Small Business 221

Modern Restaurant Management

DECEMBER 7, 2021

The third is changes to physical space, in which restaurant operators will need to quickly adapt to new health and safety needs. For leaders in the restaurant and hospitality industry, now is the time to adapt. From a safety and food hygiene perspective, the restaurant industry will be held to a much higher standard moving forward.

2022 492

2022 Operations Recruiting Hiring 492

Modern Restaurant Management

NOVEMBER 8, 2022

Workers’ compensation data shows an uptick in the number of new employees injured on the job, especially in the hospitality and food service industries. Consequently, the new hires’ knowledge of safety procedures will not exceed what they hear from their mentor, who is busy trying to do his or her job and train.

Management 504

Management Management Food Safety Hiring 504

Modern Restaurant Management

JULY 1, 2020

There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X). The findings, from research conducted by Reach3 Insights show a complex restaurant consumer marketplace that is ready to return, but still concerned about safety.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

MARCH 31, 2022

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Recent opinions in favor of insurance companies include a March 16, 2022 unpublished Ninth Circuit pane opinion in Steven Baker v.

2022 474

2022 Restaurant Law Tip Distribution Insurance 474

Modern Restaurant Management

JUNE 24, 2020

” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. Search filter : A new filter allows users to easily find which hotels and restaurants are taking these added safety precautions. ” Dine Brands Adds to Team.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

APRIL 7, 2020

This edition of MRM News Bites features the Independent Restaurant Coalition, Tripadvisor, Inspire Brands Foundation, WorkJam, EZ-Chow, US Foods, Potbelly Pantry, Just Salad, Zalat Pizza, Kentucky Fried Chicken, California Pizza Kitchen, Nando’s and Street Factory Media. Ensuring business interruption insurance covers COVID-19.

Tip Distribution 426

Tip Distribution Healthcare Hospitality Food Supply 426

Modern Restaurant Management

JUNE 23, 2021

Ahead of the holiday, Society Insurance, which provides coverage to the hospitality industry, has put together a list of best safety practices for restaurants with deep fryers: 1. Once the oil is added at proper levels, it’s important to avoid overfilling it with food. Do Not Overfill the Fryer.

Kitchen Safety 470

Kitchen Safety Food Safety Equipment Insurance 470

Modern Restaurant Management

MARCH 12, 2025

A $10 million lawsuit would be the nail in the coffin for nearly every hospitality business. Society Insurance has spent 110 years helping protect businesses and has seen firsthand how nuclear verdicts have evolved in the U.S. Invest in your operations and procedures to best ensure the safety of your customers and staff.

Food Safety 221

Food Safety Insurance 2013 2024 221

Modern Restaurant Management

MARCH 11, 2025

From a legal perspective, Insurance : the pandemic highlighted the limitations of insurance policies. Several high-profile restaurant groups brought litigation against insurance companies for their coverage position, but were ultimately unsuccessful. – Pooja S. Five times a day!

Mobile Ordering 221

Mobile Ordering Kitchen Safety Fine Dining Food Safety 221

Modern Restaurant Management

FEBRUARY 25, 2021

The past year has been a challenge for small businesses and no industry has been impacted quite like small hospitality operations. The potential loss of food stored in those units is an additional hurdle to resuming normal operations. Yet, as we settle into one new norm, in many parts of the country spring severe weather now looms.

Equipment 492

Equipment Small Business Outdoor Insurance 492

Modern Restaurant Management

AUGUST 31, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Food and Drug Administration announced that it would restart on-site inspections using a new ratings system. Litigation. Legislation.

2020 410

2020 Restaurant Law Agriculture Compost 410

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. You have to stand out, clear and proud.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

DECEMBER 26, 2024

For more than 100 years, Society Insurance has been providing coverage to hospitality businesses. To commemorate the start of 2025, we compiled four trends that could dominate conversations surrounding hospitality businesses longevity this year. This information does not amend, modify or supplement any insurance policy.

2025 221

2025 Hospitality Insurance 2024 221

Modern Restaurant Management

JULY 6, 2020

Here are six areas that often create risks for restaurants and others in the food and hospitality industry: Onboarding New Employees : You may know employers are required to verify new employees’ identity and employment authorization, but federal law imposes strict requirements for doing so, and documenting compliance can be tricky.

Restaurant Law 482

Restaurant Law Document Insurance Hiring 482

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

MARCH 11, 2025

The past five years have reinforced the critical intersection of digital and hospitality in the restaurant industry. Digital not only powers seamless experiences but also unlocks guest data that can elevate hospitality across all touchpoints, both digital and in-person. It wasn’t just about survival; it was about reinvention.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

7 Shifts

AUGUST 27, 2020

Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement. As Union Square Hospitality Group’s CEO Danny Meyer puts it, “90% [of the battle] is hiring, 10% is training.” And let’s be honest, when was the last time you read your own restaurant employee handbook?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

EATER

SEPTEMBER 1, 2020

Though you could press a button and conjure any ingredient, the aforementioned Sisko still finds a desire to provide hospitality, so every night he cooks gumbo and jambalaya and presumably gives it away for free , just because he wants to. We did that because we were trying to maximize the safety of our team,” says Vartan.

Restaurant Law 363

Restaurant Law Food Safety Kitchen Safety Small Business 363

EATER

DECEMBER 16, 2021

In 2013, Saru Jayaraman founded One Fair Wage to put an end to the tipped minimum wage, which, One Fair Wage has found , perpetuates racial and gender disparities in the hospitality industry. Vianne applied to work as a food delivery worker for Postmates and DoorDash, two relatively recent app-based delivery services.

Back of House 364

Back of House Delivery Employee Relations Mobile Ordering 364

Modern Restaurant Management

MARCH 25, 2020

” In response to massive layoffs in the hospitality industry due to the COVID-19 outbreak nationwide, Chef Edward Lee, in partnership with The LEE Initiative and Maker's Mark , launched The Restaurant Workers Relief Program. These restaurants and businesses need a specialized insurance policy. Delivery service is not easy.

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289

EATER

JUNE 26, 2020

The restaurant’s general manager, who asked that both her name and that of the restaurant remain anonymous because of the sensitivity surrounding hiring practices, says she’s able to offer these still-unemployed workers little more than daily check-ins and free food. I found a lot of loyalty in the team we were able to build here,” she says.

Front of House 322

Front of House Back of House Guest Recovery Loyalty Program 322

EATER

DECEMBER 15, 2021

In the coming months, Starbucks Workers United, the collective group of employees (or partners, in Starbucks parlance) that organized in the Buffalo region, will press forward with plans to negotiate pay increases and improved safety practices. Health insurance is also a major issue for the workers. Almost nothing.

Employee Relations 261

Employee Relations Food Safety Coaching Insurance 261

EATER

NOVEMBER 1, 2022

As a server my job was not only to prepare drinks and run food, but to assist customers in navigating the technology, troubleshooting when it didn’t work, and explaining, repeatedly, why exactly our restaurant did things that way — and I didn’t exactly have a good answer. There’s no health insurance. Starbucks is a good example.

Mobile Ordering 329

Mobile Ordering Customer Service Food Order Online Ordering 329

EATER

MARCH 11, 2025

Five years after the onset of the COVID-19 pandemic, our relationship to food and dining has undergone some permanent changes I got COVID for the first time this past February. Most restaurant and food service workers did not have access to sick leave or any other safety net , and yet were deemed essential. Sound familiar?

Food Supply 245

Food Supply Outdoor Food Order Food Safety 245

EATER

MAY 4, 2021

Meet the inspiring leaders using food to challenge conventions, empower their communities, and make positive change. America’s food culture is at a turning point. They started and joined mutual aid networks and nonprofit organizations to weave together the strands of empathy and empowerment missing from our social safety net.

2021 261

2021 Food Safety Education Sustainability 261

EATER

JULY 12, 2022

I started pulling all these different resources to help people in my position, because now I didn’t have a job, I didn’t have any insurance,” he said. And even if they do, taking advantage of insurance-provided mental health care is still an uphill battle. Legal Resources.

Restaurant Law 246

Restaurant Law Insurance Food Safety Workshop 246

Hot Schedules

MARCH 16, 2020

As Coronavirus continues to impact the restaurant and hospitality industries, we’d like to remind you of some tools that can support your teams. Preloads: Use for corporate communications on insurance changes, policy reminders, etc. . Task Lists: Increase visibility into safety measures being taken. Who: All Staff.

Food Safety 135

Food Safety Communication Employee Relations Insurance 135

EATER

MAY 29, 2020

As a former trader, as someone who follows markets and who looks at statistics and enjoys that aspect of the hospitality business in order to provide better hospitality to optimize operations and all those things, I very quickly extrapolated it to my own restaurants, to the Alinea group. We have cars, people can pick up food.

Back of House 233

Back of House Kitchen Safety Email Marketing Take-out 233

Restaurant365

AUGUST 19, 2020

Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. Restaurant payroll is particularly challenging because hospitality employees may receive different kinds of compensation.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Cheetah

MAY 14, 2021

In April last year, Mayor London Breed announced a 15% cap on food delivery service fees. It’s hard for any food operator to differentiate itself from competitors when it’s evaluated by their food only (after it gets delivered) and not by the complete experience of eating out.

Delivery 125

Delivery Food Safety Point of Sale Customer Service 125

Society Insurance

MARCH 4, 2025

A $10 million lawsuit would be the nail in the coffin for nearly every hospitality business. Society Insurance has spent 110 years helping protect businesses and has seen firsthand how nuclear verdicts have evolved in the U.S. Invest in your operations and procedures to best ensure the safety of your customers and staff.

Insurance 52

Insurance 2025 Food Safety 2013 52

Modern Restaurant Management

AUGUST 5, 2020

“With both bringing more than 20 years experience to their roles, we know that their deep hospitality technology expertise, customer-centric approach and unique insights will help propel our business into the future.” “Diving into this role at SevenRooms has been an exciting new challenge,” said Theisen.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Ken Burgin

JULY 5, 2022

Food, Menus and Kitchen Management. Restoke manages back of house functions like recipes, menus, ordering, work lists, staff training, plus health & safety. Yume Food – buy surplus or near use-by-date food from wholesalers through an online marketplace. Free Safety Posters – excellent collection.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

360Training

JULY 16, 2020

Pop culture likes to tell us that working in food service is a dead-end job. In a job market where most companies don’t even consider current employees forpromotion , the food service industry is one of the few places in America where you can start at the bottom and end up at the top. What Does a Food Service Manager Do?

Management 88

Management Management Food Front of House 88