7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. This, of course, doesn't mean it's ok to serve bad food.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

OCTOBER 17, 2024

These issues have translated to the industry’s insurers as well – causing even more headaches for restaurant owners. The restaurant insurance market has seen rising costs to insure and as a result, carriers have come and gone from the market. We also recommend post-incident training to ensure incidents do not repeat.

Insurance 167

Insurance Kitchen Safety Food Safety Employee Relations 167

7 Shifts

JUNE 28, 2021

72% of Americans eat food from a restaurant at least twice a week, meaning hundreds of millions of Americans frequently trust foodservice establishments to prepare their meals in a safe and sanitary environment. However, surfaces that touch food not only needs to be cleaned but sanitized. Food Storage. Develop a HACCP Plan.

Kitchen Safety 370

Kitchen Safety Food Safety Food Supply Equipment 370

7 Shifts

JULY 29, 2020

It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Update your careers page with a safety section Let job candidates know what your restaurant is doing to keep employees safe during the pandemic, and what its expectations are for staff.

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

Modern Restaurant Management

JUNE 9, 2021

A survey conducted by Envoy found that 66 percent of employees are concerned about their health and safety as it relates to returning to in-person work. Based on the above, owners and employers that choose to require a vaccine should understand how their approach could impact their workers’ comp insurance liability.

Employee Relations 212

Employee Relations Management Management Insurance 212

Modern Restaurant Management

OCTOBER 13, 2021

At the same time, restaurants are grappling with staffing issues, with recent research showing that one in three food service workers doesn’t want to stay in the industry. For instance, IoT systems can track temperatures through sensors on fryers to maintain optimum levels for cooking efficiency and food safety.

Food Safety 245

Food Safety Equipment Customer Service Point of Sale 245

Modern Restaurant Management

MARCH 5, 2024

As the focus for restaurants continues to center on growing and staffing up, safety training can sometimes get lost in the mix or ratcheted down to cover only topics related to compliance with regulations. That won’t cut it in an industry that faces major risks associated with employee injuries and food safety.

Training 167

Training Food Safety Employee Relations Insurance 167

Modern Restaurant Management

AUGUST 29, 2024

One in six Americans is affected by food borne illnesses annually, according to the FDA. Food safety is increasingly becoming more important to the FDA. In 2020, the FDA ushered in a new chapter of food safety with the “ New Era of Smarter Food Safety blueprint,” which established science and risk-based protections.

Food Safety 88

Food Safety Education Food Insurance 88

Modern Restaurant Management

JANUARY 2, 2024

Looking ahead, we predict a day when cultivated meat will find its place as a default choice -on menus, because it delivers on taste, nutrition, and food safety, in addition to environmental sustainability and animal welfare. Beyond the realm of food, a similar shift has occurred with electric cars.

2024 197

2024 Fast Casual Food Safety Insurance 197

7 Shifts

AUGUST 27, 2020

Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement. COVID-19 and health and safety procedures COVID-19 has changed the way we all work, and in turn the way new hires are trained. And let’s be honest, when was the last time you read your own restaurant employee handbook?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

DECEMBER 16, 2024

Simplify Health Insurance Open Enrollment Health insurance is one of the most valuable benefits you offer, so make open enrollment a central, streamlined year-end activity. Scheduling Training : Plan mandatory training for harassment prevention, safety, or customer service if required by law or beneficial for your operations.

2025 179

2025 Restaurant Law Audits Employee Relations 179

Modern Restaurant Management

NOVEMBER 17, 2020

Fast food giant McDonald’s is no stranger to litigation, having defended itself against lawsuits over everything from racial discrimination to hot coffee. It’s a lawsuit under Part B of workers’ compensation insurance – a claim of “willful neglect” that has been rare until this year.

Insurance 208

Insurance Employee Relations Food Safety Document 208

Modern Restaurant Management

JULY 16, 2021

The restaurant’s liabilities start with food safety – what if it’s no longer edible when it’s delivered? In this changing environment, the right and adequate amount of insurance protection has never been more important. Another risk centers on the hybrid delivery model.

Management 189

Management Management Insurance Kitchen Safety 189

Modern Restaurant Management

JULY 14, 2023

Restaurant insurance is complicated. Just as owners have to play many roles in management, marketing, and menus, their insurance has to protect their finances, patrons, and employees. And who has the time to read a 100-page insurance policy? These are often excluded from standard policies and be potentially costly.

Insurance 88

Insurance Food Safety Employee Relations Small Business 88

Modern Restaurant Management

JUNE 6, 2023

To do so, they will need to create a complete food safety program to protect the restaurant itself from reputational harm and financial crisis. Whether it’s separating raw meat from pre-cooked foods or cleaning materials from edible ingredients, mixing different types of items can be dangerous. Educate your diners.

Food Safety 177

Food Safety Management Management Kitchen Safety 177

Modern Restaurant Management

NOVEMBER 2, 2023

Alongside wild stories detailing how foodborne illnesses can happen, Shaw offers practical solutions to avoid food safety breaches. Shaw is a food safety specialist, podcaster, founder of Savvy Food Safety, co-founder of My Trusted Source, and an entrepreneur, author, and speaker who spent 30+ years working in the foodservice industry.

Kitchen Safety 189

Kitchen Safety Food Safety Allergens Employee Relations 189

Modern Restaurant Management

MAY 8, 2020

In certain circumstances, certain types of foods or the open preparation of foods should be limited. Restaurant Modifications : Restaurants should consider modifying operations to maximize customer and employee safety. Certain tableside food preparation service may need to cease.

Restaurant Law 224

Restaurant Law Employee Relations Insurance Equipment 224

Modern Restaurant Management

MARCH 3, 2022

” No truer words were spoken by Benjamin Franklin and is a mantra that resonates deeply for businesses in the food service industry—many of whom are in recovery mode in the midst of the COVID-19 pandemic. That’s five to seven times more energy used by food service than in a commercial space.

Food 212

Food Food Safety Customer Service Customer Experience 212

Modern Restaurant Management

APRIL 27, 2020

Consider the following in your risk management and business continuity programs: Use of Food Delivery Services vs. Company Employees – By using a hired food delivery service, a restaurant can reduce the chance of employees having an accident by using their cars or the owner’s vehicles.

Delivery 153

Delivery Hiring Transportation Food Safety 153

Modern Restaurant Management

JULY 15, 2020

During a pandemic, drone delivery may also enable restaurants to serve customers who feel uncomfortable picking up food from a restaurant or having a delivery drivers come to their homes.

Delivery 193

Delivery Restaurant Law Food Safety Insurance 193

Modern Restaurant Management

NOVEMBER 8, 2022

Workers’ compensation data shows an uptick in the number of new employees injured on the job, especially in the hospitality and food service industries. Consequently, the new hires’ knowledge of safety procedures will not exceed what they hear from their mentor, who is busy trying to do his or her job and train.

Management 201

Management Management Food Safety Hiring 201

Modern Restaurant Management

DECEMBER 7, 2021

The third is changes to physical space, in which restaurant operators will need to quickly adapt to new health and safety needs. From a safety and food hygiene perspective, the restaurant industry will be held to a much higher standard moving forward. In short, “Why should anyone want to work for us?

2022 197

2022 Operations Recruiting Hiring 197

Modern Restaurant Management

JUNE 1, 2020

Some of the biggest risks that you’re likely to face as a restaurant owner include: Foodborne illnesses: food poisoning, contaminated water, and cross-contamination of cooking ingredients. A damaged reputation from low restaurant ratings or failed safety inspections. Shortages in customer demand or employee services.

Hospitality 182

Hospitality Insurance Food Supply Social Media 182

Modern Restaurant Management

MARCH 31, 2022

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Recent opinions in favor of insurance companies include a March 16, 2022 unpublished Ninth Circuit pane opinion in Steven Baker v. Litigation.

2022 189

2022 Restaurant Law Tip Distribution Insurance 189

Modern Restaurant Management

JUNE 26, 2024

While maybe less cute than National Pet Day (4/11) and less tasty than National Cheeseburger Day (9/18), National Insurance Day on June 28 encourages businesses to review their policies to ensure financial success and safety for all involved. This can be hazardous to you, your employees, patrons and the building.

Insurance 100

Insurance Kitchen Safety Small Business Food Safety 100

Modern Restaurant Management

JUNE 23, 2021

Ahead of the holiday, Society Insurance, which provides coverage to the hospitality industry, has put together a list of best safety practices for restaurants with deep fryers: 1. Once the oil is added at proper levels, it’s important to avoid overfilling it with food. Clean your Commercial Fryer Regularly for Safety.

Kitchen Safety 188

Kitchen Safety Food Safety Equipment Insurance 188

Modern Restaurant Management

JUNE 24, 2020

” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. Search filter : A new filter allows users to easily find which hotels and restaurants are taking these added safety precautions. ” Dine Brands Adds to Team.

Guest Recovery 215

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 215

Society Insurance

NOVEMBER 15, 2022

Tasks for Back-of-House Staff: Cleaning and sanitizing food prep areas and work surfaces. Updating food labels. Some of the main benefits of a thorough and consistent closing checklist include: Enhanced Restaurant Safety. Finally, don’t forget about the safety of your employees. Properly securing all cash in a drop safe.

Front of House 97

Front of House Food Safety Cash Management Back of House 97

Modern Restaurant Management

JULY 1, 2020

There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X). The findings, from research conducted by Reach3 Insights show a complex restaurant consumer marketplace that is ready to return, but still concerned about safety.

2020 180

2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

MAY 13, 2020

Food and Drug Administration guide for retail food stores, restaurants and food pickup and delivery service, and the National Restaurant Association’s guide to reopening. Don’t forget to secure their certificates of insurance, hold-harmless agreements and contracts. These include the U.S.

Healthcare 206

Healthcare Food Safety Certification Insurance 206

Modern Restaurant Management

JUNE 17, 2020

So, establishments are left with the difficulty of needing to provide a safe environment, stellar service, great atmosphere and fantastic food, while largely running on fumes. Let the patrons know what you are doing to assist with safety measures. Let the public see that you care about their safety and that of your employees.

Employee Relations 197

Employee Relations Food Safety Small Business Government 197

Modern Restaurant Management

NOVEMBER 13, 2020

Surviving as a business was still a challenge, it came at a significant financial cost, and the potential costs of employee health and safety had to take a back seat to the health of the business. After a food order was handed off to a customer, new gloves were put on. That however did not make it easy.

Kitchen Safety 221

Kitchen Safety Food Safety Take-out Seating 221

7 Shifts

APRIL 30, 2021

Food, alcohol, and cash are common victims of theft—but business owners have to look beyond physical goods. With the right safety measures in place, such as a time clock with a video camera facing it, time theft can be extremely easy to prove. This is generally by working with your insurance company, attorney, and a CPA.

Restaurant Law 370

Restaurant Law White Paper Cash Management Small Business 370

Modern Restaurant Management

NOVEMBER 30, 2020

But restaurants, now that they are also bringing people back inside, are going to have do the harder work of making it a permanent solution—whether that's a pickup window adjacent to their door or reworking their kitchen in such a way that its food is flowing to the front of house in a more efficient manner. 'What’s In It?

2021 189

2021 Kitchen Safety Food Safety Consumer Goods 189

Modern Restaurant Management

DECEMBER 26, 2024

By mid-2024, 82 percent of food and beverage operators were still actively recruiting, with chefs and cooks comprising 30 percent of open roles. Outsourcing high-risk services, such as delivery, can alleviate exposure to rising auto insurance costs, which are projected to climb in 2025.

2025 88

2025 Management Management Insurance 88

Modern Restaurant Management

AUGUST 31, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Food and Drug Administration announced that it would restart on-site inspections using a new ratings system. Litigation. Legislation.

2020 164

2020 Restaurant Law Agriculture Compost 164

Modern Restaurant Management

SEPTEMBER 13, 2024

Rising costs are not the only financial hazard facing the food service business, as recent studies show that slip and fall cases cost the industry $2 billion a year. Stock and Utilize Proper Safety Equipment Make sure your business is supplied with signage and barriers to be deployed in the event of a spill.

Insurance 151

Insurance Small Business Equipment Customer Service 151