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. "If I had the opportunity, I would encourage them to employ voice analytics, not to automate ordering, but rather to analyze customer/employee conversations for insights into customer experience, operational efficiency, marketing effectiveness, safety compliance, employee engagement, and more, he said. "The
From over-serving intoxicated guests to improperly checking IDs, restaurants can face serious legal, financial and reputational consequences for failing to effectively manage their liquor liability risks. Serving minors due to improper ID verification can result in fines, a restaurant losing their liquor license and reputational damage.
For restaurant owners, there are a number of issues in their workplace keeping them up at night and hindering them from successfully managing and operating their restaurant efficiently. Money and Inventory Management The profitability of a restaurant depends on the careful management of cash flow.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Beyond the realm of food, a similar shift has occurred with electric cars.
In addition to more wide-ranging compliance requirements like general health & safety guidelines and local labor laws, there are food and beverage-specific safety regulations , requirements for specialty licenses (such as those to serve alcohol), and unique stipulations on labor compliance, many related to the employment of minors.
Even minor issues can become very expensive, so restaurants of all sizes should take electrical safety very seriously. Having malfunctioning equipment can be a major fire and safety hazard and should be taken very seriously. Electrical Safety Checklist for Restaurants and Food Establishments. Restaurant fire safety.
Consider the following in your risk management and business continuity programs: Use of Food Delivery Services vs. Company Employees – By using a hired food delivery service, a restaurant can reduce the chance of employees having an accident by using their cars or the owner’s vehicles.
and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. General Mills Foodservice' s Neighborhood to Nation Restaurant Recipe Contest will award $100,000 to restaurants and food trucks nationwide.
Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The act replaces previous regulations on the cottage food industry. The bill would have had a dramatic impact on fast food franchises.
Wally Sadat, CMO of The Kebab Shop, a chain of restaurants in California and Texas, has been using On-Demand Delivery for Square Online Store during our beta test and said it helped him manage costs and retain customers during recent months. Travel Safe features are available in all 49 markets where Tripadvisor operates.
Protecting Your Customers: How to Scale Your FoodSafety Culture Across Multiple Locations. While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in foodsafety training can quickly fall to back-of-mind to an undisciplined staff.
This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.
Labor and employment claims will continue to be one of the top legal issues facing restaurants as they navigate the government health and safety regulations. A restaurant’s lease is a binding contract requiring them to pay rent for the restaurant space, much of which could not be used under the health and safety shutdowns.
To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.
Be sure to carefully review how your restaurant is doing in these areas: Are all foodsafety laws and protocols being followed in your kitchen? For instance, is food being handled and stored properly? Your food special for the week is Chicken Cacciatore, but you’ve run out of chicken. Are you up-to-date?
Traditional sit-down restaurants and mobile food businesses have uniquely different needs when it comes to insurance. But, it can also be stressful and uncertain, especially when trying to find the perfect risk management solution. Restaurant insurance can provide your business with a safety net when it comes to claims and risk.
To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.
Kyle Gorlie opened his Vet Chef food truck in 2016. But Gorlie’s plans don’t stop with the food truck. In fact, a restaurant was his initial plan after graduating from culinary school until he started planning and realized a food truck was a better choice. Why Is a Food Truck a Smart First Step?
Unequivocally, restaurateurs and entrepreneurs in the food industry have been among the hardest hit, economically speaking, by the COVID-19 pandemic. When in doubt, always err on the side of being overly safe, overly cautious, and overly protective of the health and safety of your workers and clientele.
It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Update your careers page with a safety section Let job candidates know what your restaurant is doing to keep employees safe during the pandemic, and what its expectations are for staff.
In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Reviewing health and safety protocol. Trainees can ask their buddies questions that they may not want to go to their managers for. Learning general guidelines and procedures.
SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. With the integration of both platforms, first-party orders made through Lunchbox will effortlessly feed into Ordermark’s platform to ensure that restaurants can manage both first-party and third-party orders from one location.
Outside the Big Saver Foods market in the small Los Angeles neighborhood of El Sereno, a cluster of sidewalk vendors wait in the parking lot for hungry customers to finish their shopping and stop by for a pupusa or an agua fresca. But others worry the proposed regulations don’t prioritize foodsafety enough to protect consumers.
While this could be a rewarding venture, opening a bar is not exactly the same as opening a food business. However, note that bar profit margins vary due to various factors like tax rates, licensing laws, customer demographics, and the cost of living in your area.
Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “Our new formats are incredibly attractive to today’s multi-unit operators, who are looking for chef-driven food quality at a lower investment than a traditional QSR.
Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Flynn Acquires Hefty Portfolio. Flynn Restaurant Group LP acquired 937 Pizza Hut® and 194 Wendy’s® locations throughout the U.S. Before and After. From now through May, KFC U.S.
Between up-front licensing fees and opening costs, the amount can easily break into the six or even seven-figure range. Corporate typically does all of the marketing and menu engineering , comes up with training processes, and works out deals with suppliers for better food prices. coli after eating at Chipotle.
Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. That could simply be food sales , alcohol , and non-alcoholic beverages. Prime costs.
Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” The company already signed nine franchise licenses with three new franchisees. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years.
Protecting Your Customers: How to Scale Your FoodSafety Culture Across Multiple Locations. While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in foodsafety training can quickly fall to back-of-mind to an undisciplined staff.
Once the lockdown restrictions were lifted, many people were still concerned about their health and safety when dining at restaurants. QR codes and digital menus allow for customers to order food and beverages at restaurants and avoid touching physical menus that may or may not have been sanitized properly. “QR in July, climbing 4.6%
A commissary kitchen is a dedicated kitchen space where a foodservice operator can process, prepare, and store food. While these types of kitchens have always been a feature of the restaurant industry, new trends in food service have led more owners and operators to consider adding them to their business model.
Along with the selection of the right location for cloud kitchen, marketing, budgeting, and all, you’ll need to invest an amount of time in gathering legal licenses required to start a cloud kitchen in India. Here’s a list of important license required to open cloud kitchen – 1. List Of Food Category 8.
Ever wondered how restaurants ensure that their food is healthy enough to consume? If yes, then the answer is by passing regular restaurant health inspections conducted by municipal authorities to ensure public safety. Auditing processes ensure that safety standards are met in the procurement of ingredients and preparation of food.
One of the main reasons is to cut losses due to financial challenges, with 52% of restaurant owners saying high operating and food costs are really cutting into their profits. For safety-critical items like the fire suppression system or walk-in cooler, replacement also makes sure the new owner can depend on the equipment they inherit.
Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. There are many potential safety issues in restaurants, from kitchen injuries to sanitation problems. Bartender Licensing.
Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management. 9) Clover Another POS software solution serving restaurants is Clover.
A cloud kitchen business primarily accepts orders online from third-party online food aggregators and its own online ordering enabled website. As the demand for food delivery continues to soar, cloud kitchens are becoming a popular option when it comes to opening a new restaurant business. The Promising Future of Cloud Kitchens .
How to Deal with Legal Regulations Affecting Your New Restaurant There’s no universal checklist for all of the necessary licenses, permits, inspections, postings, and signage for your new restaurant. All liability with respect to actions taken or not taken based on the contents of this article is hereby expressly disclaimed.
For food producers with limited resources, it can seem impossible to find a kitchen to rent that doesn’t completely destroy your limited margins. A commissary kitchen is a shared kitchen where space can be rented by the hour, or on a more permanent basis, for food storage, preparation, and cooking. Who Uses Commissary Kitchens?
Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. market for online food delivery.
A manager is responsible for the general administration of the staff and the smooth functioning of any organization. A restaurant manager, however, has multifaceted responsibilities. In addition to managing internal operations, he is also the interface between customers and the staff. Managing Finance .
Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. There are many potential safety issues in restaurants, from kitchen injuries to sanitation problems. Bartender Licensing.
Shared kitchens are licensed, large scale commercial food processing facilities equipped with proper kitchen infrastructure and equipment. It not only helps in generating more food orders but also optimizes the overall expenses and food costs substantially.
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