Modern Restaurant Management

JANUARY 27, 2022

However, the same challenges arise in ghost kitchens’ quality assurance and food safety protocols that plague the traditional restaurant kitchen. Food businesses should take a fresh look at some traditional kitchen challenges that may even be amplified in ghost kitchen settings: Be transparent. Commit to ongoing training.

Kitchen Safety 530

Kitchen Safety Food Safety Audits Food 530

Modern Restaurant Management

DECEMBER 27, 2022

As we close out 2022, food production is at risk. We’re still facing product shortages, exacerbated by ongoing supply chain interruptions and the Russian-Ukrainian war stalling food shipments – including 9.5 Inflation is causing food prices – and food insecurity – to soar. . Focus on Sustainable Food Production.

Food Safety 566

Food Safety Audits Food Supply Food 566

Modern Restaurant Management

MARCH 28, 2025

Ingredient Integrity: Earning Trust Through Food Ethos Gen Z diners value honesty and quality in every aspect of the dining experience. ” By openly communicating these standards and staying true to them, restaurants can build trust with a generation that demands integrity in food sourcing and preparation.

Social Media 461

Social Media Loyalty Program Sustainability Food Supply 461

Modern Restaurant Management

OCTOBER 19, 2020

A good first step is to elevate your food safety culture. How Food Safety Culture Has Changed. Food safety used to mean “what you do when no one is watching.” Now, understandably, everyone is watching to ensure safety protocols are being followed. Treat Location Employees Like Assets.

Food Safety 539

Food Safety Food Employee Relations Consumer Goods 539

Modern Restaurant Management

SEPTEMBER 9, 2024

The company's Beastro was designed to use AI to create personalized dishes, thereby cutting labor costs and cutting food waste. It also self-cleans, helping ensure food safety. Modern Restaurant Management (MRM) learned more from Zinger. Fewer mistakes occur, reducing the need for retraining and minimizing food waste.

Food Safety 473

Food Safety BOH Kitchen Safety FOH 473

Modern Restaurant Management

SEPTEMBER 8, 2023

Ensuring food safety is essential for restaurant brands and others within the food industry. A weak food safety culture can have severe consequences, including product recalls, foodborne illnesses, reputational damage, diminished customer loyalty, and financial losses.

Food Safety 520

Food Safety Allergens Food Audits 520

Modern Restaurant Management

MARCH 11, 2025

Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net. Overall, the pandemic highlighted the vulnerabilities, margin issues, and lack of safety net to restaurants in a way the industry is still recovering from. – Pooja S.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Modern Restaurant Management

JANUARY 21, 2025

Successfully navigating fluctuating food costs, especially with volatile ingredients like eggs, requires a multi-faceted approach, Mike Stasko Jr., Vice President of Brand Strategy for Sunny Street Cafe, tells Modern Restaurant Management (MRM) magazine. What are the best ways to ensure food safety when sourcing eggs?

Food Safety 398

Food Safety Food Pricing Communication 398

Modern Restaurant Management

SEPTEMBER 8, 2022

Few scenarios strike more fear into a restauranteur’s heart than the prospect of serving food to patrons that makes them sick. However, even with the greatest attention to food safety, there is no single way to eliminate all foodborne illness because its sources are numerous and diverse. Traceability Is Essential.

Food Safety 474

Food Safety Operations Food Supply Food 474

Modern Restaurant Management

JUNE 25, 2021

a multi-site restaurant operator with more than 200 locations that was shifting to takeout only decided to evaluate its already robust food safety system. The company had installed sensors to monitor its 700+ refrigeration units and flag food temperature “incidents” in real time. Extending Staff Capabilities.

Food Safety 508

Food Safety Delivery Kitchen Safety Food 508

Modern Restaurant Management

AUGUST 30, 2022

Today’s modern restaurant operators face challenges that no other generation has faced, thanks to COVID-19 closures, supply chain disruptions, labor shortages, menu labeling, and food safety challenges. It is the industry's primary responsibility to be sure the food they sell and serve to consumers is safe.

Food Safety 447

Food Safety Technology Kitchen Safety Food 447

Modern Restaurant Management

SEPTEMBER 1, 2023

The food your restaurant serves should taste good, look appealing, and be safe! Each year, food safety breaches sicken 48 million people in the United States and, of those, 128,000 are hospitalized and 3,000 die. All employees must work diligently to protect your food, customers, and brand. Prioritize training.

Food Safety 389

Food Safety Food Food Supply Training 389

Modern Restaurant Management

JUNE 7, 2023

In the food services industry, safety is paramount to protect customers, brand reputation, and, ultimately, profits. Food that is not stored or handled properly can result in serious, even deadly, illnesses. In fact, the World Health Organization reports that on average, 1,600,000 people get sick each day due to unsafe food.

Food Safety 419

Food Safety Kitchen Safety Food Customer Service 419

Modern Restaurant Management

DECEMBER 16, 2024

Bonus Tip : Structure your handbook around the employee lifecycle, covering company culture and recruitment through performance management and termination to ensure a clear, easy-to-follow guide for every stage of the employee experience. Bonus Tip : Celebrate months without accidents to reinforce a safety-first culture.

2025 449

2025 Restaurant Law Audits Employee Relations 449

7 Shifts

NOVEMBER 15, 2024

After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. Hiring the right people can make or break your business.

Leadership 195

Leadership Management Management Operations 195

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. What is Restaurant Operations Management? Running a restaurant is a balancing act. Its tough, and cant be done passively.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

MARCH 11, 2025

Escoffier is aiding restaurant owners and managers by preparing qualified candidates ready for engaged employment. No matter how much technology evolves, or trends shift, people will always come back for quality food, great value, and friendly service. These core elements never go out of style. It’s faster than a drive-thru!

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Modern Restaurant Management

DECEMBER 28, 2021

For businesses operating in the food industry, it’s critical that food products are created in a safe and hygienic environment. In the absence of proper hygiene and safety protocols, the entire food chain — from the farmer who grows the produce to the consumer who eats it — is compromised.

Food Safety 474

Food Safety Kitchen Safety Food Food Supply 474

Modern Restaurant Management

SEPTEMBER 3, 2021

September is National Food Safety Education Month. This month, put food safety first and take steps to help prevent food poisoning from occurring. It’s common knowledge that you must wash your hands before handling food. In addition, how you clean and sanitize food-contact surfaces is also important.

Food Safety 489

Food Safety Education Food Insurance 489

Modern Restaurant Management

JULY 29, 2020

Food service has changed forever and getting an integrated digital approach to managing all your guidelines and compliance issues, especially across multiple locations, is more crucial than ever. These could be simple health and safety metrics or they could incorporate your specific brand standards.

Front of House 539

Front of House Management Management Franchise 539

Modern Restaurant Management

MARCH 12, 2025

” Nuclear verdicts can occur from a dispute in a restaurant parking lot to a food safety issue as well as exist outside the restaurant industry. Invest in your operations and procedures to best ensure the safety of your customers and staff. Be aware: certain states are more prone to outsized jury verdicts.

Food Safety 373

Food Safety Insurance 2013 2024 373

Modern Restaurant Management

JUNE 6, 2023

To do so, they will need to create a complete food safety program to protect the restaurant itself from reputational harm and financial crisis. Whether it’s separating raw meat from pre-cooked foods or cleaning materials from edible ingredients, mixing different types of items can be dangerous. Educate your diners.

Food Safety 444

Food Safety Management Management Kitchen Safety 444

Modern Restaurant Management

NOVEMBER 8, 2022

Workers’ compensation data shows an uptick in the number of new employees injured on the job, especially in the hospitality and food service industries. Consequently, the new hires’ knowledge of safety procedures will not exceed what they hear from their mentor, who is busy trying to do his or her job and train.

Management 504

Management Management Food Safety Hiring 504

Modern Restaurant Management

FEBRUARY 28, 2023

What can restaurant owners and managers do to better engage workers and increase retention in the long run? Keeping staff has long been an issue for the food and beverage industry, but many restaurants now feel it is their primary obstacle to running a successful business.

Management 493

Management Management Food Safety Communication 493

Modern Restaurant Management

DECEMBER 13, 2021

Over the last 18 months, restaurants have managed incredibly difficult challenges, primarily driven by having to operate with new, constantly evolving safety guidelines. Proactive communication and transparency is essential to managing the diner experience. At Arepitas in Round Rock, TX, Yelp user Emely T.

Management 474

Management Management Seasonal Menu Customer Experience 474

Modern Restaurant Management

OCTOBER 17, 2024

Understanding Restaurant Safety Restaurants are fast-paced operations and any safety vulnerability can quickly derail business. Safety training should take place upon hire for all new employees, but that should not be a one-time event. We also recommend post-incident training to ensure incidents do not repeat.

Insurance 417

Insurance Kitchen Safety Food Safety Employee Relations 417

Modern Restaurant Management

DECEMBER 1, 2021

Of course, the importance of healthy, functioning supply chains isn’t news to those in restaurant management – they are the lifeblood of the restaurant and food service industries. Increasing Risk of Food Recalls Highlights Need for Planning. New Digital and Automated Strategies Can Help.

Management 491

Management Management Food Supply Food Safety 491

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

MARCH 20, 2025

The challenges can be overwhelming, from managing multiple orders to coordinating staff and ensuring timely deliveries. You’re handling inventory, coordinating staff, and managing delivery routes, but everything seems to take twice as long as it should. Growing a restaurant or catering business is no small feat.

Catering 352

Catering Delivery Customer Service Customer Experience 352

Modern Restaurant Management

MARCH 5, 2025

Scaling an artisan food business is no easy feat. Many small food businesses reach a critical point where they must decide whether to remain small and exclusive or expand into wholesale, manufacturing, and broader distribution. Food safety and compliance also become increasingly important.

Food 322

Food Back of House Consumer Goods Kitchen Safety 322

Modern Restaurant Management

JUNE 9, 2021

A survey conducted by Envoy found that 66 percent of employees are concerned about their health and safety as it relates to returning to in-person work. First, we advise restaurant owners and managers to conduct research at the state and federal level to understand the rules that apply in their state.

Employee Relations 531

Employee Relations Management Management Insurance 531

Modern Restaurant Management

MARCH 31, 2023

How much information do you have about the foods your company handles in the course of business? If subjected to a food recall, would you be able to produce clear records delineating every touchpoint where the food was produced, harvested, processed or transformed, shipped, received, and used?

Food Safety 450

Food Safety Food Food Supply Supplies 450

Modern Restaurant Management

NOVEMBER 6, 2023

While new workers are brought on to help shoulder the swell in demand, training more people can leave restaurant managers overwhelmed. Restaurant managers and corporate leaders know that demand is driven by far more than just consumer spending power. 2: Employee Satisfaction Is Paramount Hiring employees is one thing.

Management 504

Management Management Hiring Customer Experience 504

7 Shifts

NOVEMBER 15, 2024

Finding a well-rounded bar manager can be the determining factor in the success of your business. Through the right interview questions, you can find a manager who doesn’t just fit the job but can boost your bar’s reputation. In this article: How do you handle inventory management to keep the bar always adequately stocked?

Bar 195

Bar Management Management Hiring 195

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 Legislators Will Rethink How to Better Manage Product Waste.

Food Safety 558

Food Safety Recycling Restaurant Law Front of House 558

Modern Restaurant Management

FEBRUARY 5, 2025

Recently, one Zaxby’s franchisee decided to change how employees maintain cooking oil by switching to automated oil management. This helps the business manage its bottom line – especially given the higher cost of cooking oil in recent years – and the quality of the food coming out of its kitchens.

Kitchen Safety 221

Kitchen Safety Back of House Food Safety Technology 221

Modern Restaurant Management

OCTOBER 13, 2021

At the same time, restaurants are grappling with staffing issues, with recent research showing that one in three food service workers doesn’t want to stay in the industry. Energy Management. IoT-based automated energy management systems enable owners to reduce utility costs.

Food Safety 614

Food Safety Equipment Customer Service Point of Sale 614