Modern Restaurant Management

MARCH 11, 2025

While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. in a full-service restaurant will jump to a fast-food operation for the $3.50

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

The Rail

JANUARY 8, 2025

By Ellie Gabel, Contributor Safety is crucial in any workplace, but restaurants face a unique mix of concerns. However, they must also ensure the safety of their guests, as foodborne hazards can be dangerous and stem from many areas. Experienced restaurant owners likely already recognize the need for both sides of restaurant safety.

Kitchen Safety 130

Kitchen Safety Food Safety Employee Relations Recruiting 130

Modern Restaurant Management

AUGUST 15, 2024

Smart fryers and ovens can automate food preparation and cooking, eliminating the need for numerous workers in the kitchen while still ensuring consistent quality and faster service. These expenses include money spent on recruiting, hiring, and training new staff, and lost productivity.

Loyalty Program 448

Loyalty Program Hiring Point of Sale Recruiting 448

7 Shifts

NOVEMBER 14, 2024

Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. Restaurants with large or intricate menus will need to allocate more time to staff training on the ingredients, preparation methods, and food handling procedures.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

DECEMBER 9, 2021

In a recent Limeade survey of people who started a new job in 2021, 52 percent of hospitality and food service workers said burnout was the top reason why they left their previous role. Flexible self-scheduling can be positioned as a great benefit to potential employees, making it a powerful recruiting and retention tool.

Customer Service 547

Customer Service Retail Food Safety Mobile Ordering 547

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

NOVEMBER 6, 2023

By current trends , EWA is the modern standard for hourly workers and is therefore critical to any seasonal recruitment strategy. 3: Flexibility Will Enable Safety Between family get-togethers, busy airports and malls, and the start of flu season, the holiday season has long been associated with an increase in sickness.

Management 504

Management Management Hiring Customer Experience 504

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. Write your training guide as you’d coach them in person.)

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment. metro area.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Here are some trends NCR is watching as move into 2022. Tackle the Labor Shortage with Hiring Incentives. In August, the restaurant industry lost more than 40,000 jobs.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. Food Industry Faces Consumer Pressures.

2020 481

2020 Influencer Point of Sale Food Safety 481

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

DECEMBER 14, 2021

Despite the many challenges with labor, food cost and shifts in where consumers are working, I think the future overall is bright for the restaurant industry in 2022. And of course, fair enough, raise prices – because you're not just food anymore. Steve Fredette, Co-Founder and President at Toast.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

7 Shifts

SEPTEMBER 26, 2022

Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Health, Allergen, and Food Safety Training and Certifications. Commercial kitchen equipment safety. Food allergies. Food Service, Kitchen, & Hospitality Tech. Cooking and Food Preparation.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Black Box Intelligence

AUGUST 5, 2021

million in April, and the accommodations and food services sector accounted for the largest increases. Safety concerns. To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. BLS reported that job openings reached a record high of 9.3

Recruiting 102

Recruiting 2021 Management Management 102

Black Box Intelligence

AUGUST 5, 2021

million in April, and the accommodations and food services sector accounted for the largest increases. Safety concerns. To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. BLS reported that job openings reached a record high of 9.3

Recruiting 98

Recruiting 2021 Management Management 98

7 Shifts

MAY 31, 2021

How is the restaurant's budget broken down between key expenses like food costs, labor, and fixed costs? For a restaurant to operate efficiently, it needs to be stocked up with the right amount of inventory – however, it can't be so stocked up that food waste becomes an issue. Customer Service.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. US Foods Holding Corp. .” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS. On Point With Off-Premise.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

MARCH 16, 2020

believes the coronavirus is not going to have a single blanket impact on all aspects of the economy or even the retail economy or food sector more specifically. 17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI).

Hospitality 459

Hospitality Food Consumer Goods 2019 459

EATER

MARCH 15, 2024

On the second day, I recruited a friend to help me fill the casings; drawn in by the novelty of the process, he was more than happy to lend a hand to crank the stuffer. Until this year, she relied on her intuition while preparing sausages — in her family, she says on TikTok, “food safety has always been more of a vibe check than a science.”

2011 316

2011 Kitchen Safety Food Safety Social Media 316

Goliath Consulting

JANUARY 6, 2019

Britt Cloud, Goliath’s Consulting Chef, directs back of house operations and works with the current chef/kitchen manager to restructure inventory, food costing, menu, labor, and health policies. Front of House operations is a steady balance of guest needs, employee personalities, efficient strategies, and health and safety enforcement.

Management 150

Management Management Front of House Back of House 150

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. Accounting and finances: Manage budgets and track food and labor costs. Inventory management: Monitor and maintain food and beverage stock levels.

Management 284

Management Management 2019 Employee Relations 284

Restaurant365

AUGUST 19, 2020

Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. Tailor your hiring and recruiting practices. There are many moving parts to hiring and recruiting.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

PathSpot

MARCH 26, 2025

Reducing Waste and Spoilage Food waste is a silent revenue killer for many businesses. Spoilage due to improper handling, contamination, or inconsistent storage practices not only leads to financial loss but also undermines food safety. A culture of safety and care can significantly impact employee satisfaction and retention.

Technology 45

Technology Food Safety Webinar Waste 45

Embrace the Suck

MAY 14, 2023

The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #31: Maintain an efficient inventory management system to avoid food wastage and save costs. Restaurant Excellence Guideline #37: Emphasize food safety and hygiene.

Leadership 221

Leadership Customer Service Customer Experience Website Management 221

EATER

MAY 16, 2024

From Wednesday to Sunday, she’d be at the Brooklyn restaurant Beso, which serves a mix of Caribbean and American comfort food, until closing, sometimes as late as 3 a.m.; She’s had to develop policies for safety and security, personal items (one toy or blanket per child that doesn’t get shared), and pickups between separated parents.

Employee Relations 317

Employee Relations Government Hospitality Take-out 317

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect.

Management 195

Management Management Kitchen Safety Front of House 195

The Rail

JULY 19, 2022

Restaurant technology encompasses various modern and state-of-the-art equipment, tools, software, and solutions that food establishments now use on a regular basis. To achieve all these, as a restaurant owner you need to step back and honestly reassess how you approach recruiting and employment. 1 - Technology. plant-based diets).

Online Ordering 130

Online Ordering Front of House Food Supply Back of House 130

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co. Ono Blend Founders Daniel Fukuba and Stephen Klein.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

FEBRUARY 6, 2020

Executive Vice President Jeremy Biser said initial recruiting efforts will target development in Maryland, Virginia, Delaware and Pennsylvania but added that the company plans to look further south and west later this year. We intend for them to see the pride and care with which their food is prepared.”

Franchise 383

Franchise Franchising Fast Casual 2019 383

Perfect Daily Grind

AUGUST 2, 2022

According to the National Restaurant Association’s (NRA) State of the Restaurant Industry mid-year 2021 report , some 75% of US business operators say that recruitment and retention of employees is the biggest challenge for their business. By doing so, the quality of our food and beverages won’t be affected.”.

Café 188

Café Hospitality Training Customer Service 188

Restaurant365

JANUARY 27, 2022

Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. Your menu then displays on the phone, allowing diners to browse food and drink options from the device without touching a paper menu. Improve Customer and Staff Safety.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Ken Burgin

FEBRUARY 8, 2021

In fact QR codes have been around for many years, and widely used in Asian countries – now that they’re understood here, you can start to leverage them for restaurant & cafe marketing, recruitment and daily operations. Share Recipes and Food Stories : put a small QR Code on your menu next to key dishes.

Kitchen Safety 88

Kitchen Safety Marketing Recruiting Download 88

Restaurant365

AUGUST 21, 2020

Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. Tailor your hiring and recruiting practices. There are many moving parts to hiring and recruiting.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Ken Burgin

JULY 5, 2022

Food, Menus and Kitchen Management. Restoke manages back of house functions like recipes, menus, ordering, work lists, staff training, plus health & safety. Yume Food – buy surplus or near use-by-date food from wholesalers through an online marketplace. Free Safety Posters – excellent collection.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78