EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. So the staff and the 15 young people working that night spent most of the evening doing extra training and cleaning to keep busy. Café Momentum is more than just a restaurant, though. Several U.S.

Training 307

Training Café Kitchen Safety Back of House 307

Modern Restaurant Management

JULY 13, 2020

This has created an increased demand for food running and delivery jobs that didn’t exist before. Consumers Expect Their Health and Safety to be Your First Priority. Health and safety has always been a huge priority for restaurants, but COVID-19 has redefined “sanitary practices” across the country.

Consumer Goods 539

Consumer Goods Food Safety Hiring Customer Service 539

Modern Restaurant Management

MAY 19, 2020

They provide much more than food, they provide nourishment and create communities. Restaurants bring groups of people and that traffic often brings safety. Restaurants must build trust, communicate safety and clearly establish value. Restaurants must build trust, communicate safety and clearly establish value.

Guest Recovery 474

Guest Recovery Kitchen Safety Food Safety Email Marketing 474

Modern Restaurant Management

APRIL 8, 2020

” However, we expect the initial reduction in seating capacity to be closer to 25-30 percent, not 50 percent. This period will likely last four-to-six weeks, and we expect the seating reduction to create table spacing of approximately 9’-0” on center (from the typical 6’-0” on center).

White Paper 531

White Paper Seating Employee Relations Back of House 531

Modern Restaurant Management

AUGUST 19, 2020

US Foods Ghost Kitchens. US Foods Holding Corp. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program. Peter’s two sons, Pete, Jr.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MARCH 31, 2021

Safety and Normalcy. Then the same devices that make guests feel more secure, such as safety screens between booths, can be erected in a way that increases the feel of intimacy or privacy. Other practices can be updated to enhance the feeling of personal service; for instance, table settings can be placed as guests are seated.

Customer Service 474

Customer Service Customer Experience Online Ordering Hospitality 474

Modern Restaurant Management

JULY 22, 2021

While daily specials delivered in family boxes might be quite affordable and frugal, food delivery itself often costs more than the meal for one which can hit monthly discretionary spending quite hard. They became even more cost-efficient, food waste conscious and generally more responsible. Online Ordering Will Continue to Thrive.

Allergens 520

Allergens Online Ordering Fast Casual Food Safety 520

Modern Restaurant Management

JUNE 17, 2020

Also, take into consideration that though you only can seat 25 to 50 percent of your restaurant, you still must cover 100 percent of the hard costs, so it might not be economical for many restaurants to open for such a small amount of business. Let the patrons know what you are doing to assist with safety measures.

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

Modern Restaurant Management

APRIL 18, 2022

Often with more available seating comes an influx of guests. They should be organized and create schedules in advance to prevent staffing shortages on busy nights, and they also need to thoroughly train new staff members and make sure every employee is up to speed on seating charts. Investing in Safe Electrical Equipment.

Outdoor 419

Outdoor Seating Restaurant Law Customer Experience 419

7 Shifts

JULY 10, 2020

Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. Consider food costs, labor costs, and cost of marketing your reopening. Additionally, by keeping the menu to a limited number of dishes, you can better plan and manage your food costs.

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

SEPTEMBER 3, 2020

Unequivocally, restaurateurs and entrepreneurs in the food industry have been among the hardest hit, economically speaking, by the COVID-19 pandemic. Adapting Your Footprint for Outdoor Seating. The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past.

Fine Dining 502

Fine Dining Restaurant Law Food Truck Outdoor 502

Modern Restaurant Management

JUNE 30, 2023

Customers drive up to the designated lane, scan their order code and are rewarded by getting their food quicker. Improvements here increase order accuracy and cut down on added food costs for remaking a stolen or misplaced order as well. Own Your Changes In March 2023, restaurants’ food prices were 8.8

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

The Rail

OCTOBER 3, 2024

By Indiana Lee, Contributor The old idiom “a team is only as strong as its weakest link” is shown to its fullest extent in the food service industry. While the adage applies to a wide range of restaurant operations, one of the most vital is food safety. If you’ve seen any of these in your kitchen, it’s time to course correct.

Food Safety 130

Food Safety Front of House Kitchen Safety Food 130

Modern Restaurant Management

DECEMBER 22, 2020

Our focus this year has been to find ways that Sonny’s is uniquely positioned to help guests navigate our new normal – from safety concerns, family meal solutions, and even the monotony of being trapped at home. Open and clear communication across our organization has been pivotal. We created a ?live live update tracker?

Hospitality 493

Hospitality Customer Experience Food Safety Online Ordering 493

Modern Restaurant Management

JULY 22, 2020

They may be facing expulsion from their home, or struggling to put food on the table. This will be most effective when you have taken the time to train and reinforce your new practices and policies. Having trained, informed staff will boost their confidence, as well as the confidence of the guests. 3 – Online Reviews.

Management 522

Management Management Customer Experience Kitchen Safety 522

Modern Restaurant Management

AUGUST 5, 2021

Add to that the even greater health and safety issues now piled onto restaurant businesses, and you’ve got an industry perfect storm. We’ve got an engagement issue, a skills shortage, and new health and safety issues complicating an already difficult situation. That’s the other 20 percent of the equation.

Cash Management 508

Cash Management Employee Relations Food Safety Healthcare 508

Modern Restaurant Management

JUNE 12, 2024

Seating to First Server Contact : Cameras can track the duration from when a customer is seated to when a server approaches them. AI-driven predictive analytics, for instance, help forecast demand, manage inventory, and reduce food waste. Some restaurants already employ such tools for optimizing food preparation.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

FEBRUARY 2, 2024

Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. This efficiency level reduces waste, saves time, and ensures a high standard of food quality.

Operations 472

Operations Front of House Customer Service Customer Experience 472

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Reviewing health and safety protocol. Day Three Role-specific training. Customer service training.

FOH 307

FOH BOH Food Safety Customer Service 307

Culinary Cues

SEPTEMBER 4, 2023

This may seem like a strange topic for a blog focused on the restaurant industry and the world of food but hear me out. A place where green lawns, flower gardens, friendly postal carriers, and safety were the standard. This is a real danger to not only those of us who work in the business of food but for society as a whole.

Social Media 440

Social Media Food Safety Small Business Retail 440

Modern Restaurant Management

JULY 1, 2020

There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X). Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Key findings for the restaurant industry include: Restaurant Closures Data.

2020 450

2020 Travel Food Safety Consumer Goods 450

Harbor Touch

MARCH 18, 2025

Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Training locks in that potential. The National Restaurant Association found well-trained staff stay 30% longer. Training builds a stronger team. Food Safety News says 60% of diners now prefer this option for speed and safety.

Management 148

Management Management Seasonal Menu Cash Management 148

7 Shifts

MAY 11, 2020

Update your restaurant policies and operating procedures In order to reopen your restaurant safely and successfully, you’ll need to update your restaurant’s policies and operating procedures to comply with the latest safety guidance provided by the FDA, CDC, and your local government. Social distancing and protective equipment ??

BOH 368

BOH Food Safety FOH Equipment 368

Modern Restaurant Management

AUGUST 5, 2020

General Mills Foodservice' s Neighborhood to Nation Restaurant Recipe Contest will award $100,000 to restaurants and food trucks nationwide. The Neighborhood to Nation Recipe Contest is open to foodservice operators, chefs and line cooks who develop recipes for menu items served at independent, commercial restaurants or food trucks.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Culinary Cues

APRIL 1, 2024

Past maintenance and the boiler room of massive furnaces providing heat and hot water for twenty some odd floors of guest rooms and eighteen banquet rooms ranging in size from twenty seat board rooms to two-thousand seat ballrooms, and the three restaurants that grace the main lobby.

Back of House 419

Back of House Kitchen Safety Hotels Front of House 419

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. Do you need a host to seat guests or someone to hello pack up delivery orders?

Hiring 370

Hiring Front of House Back of House Food Safety 370

Goliath Consulting

OCTOBER 19, 2020

In the long run, restaurants will have to be adaptable, with seating plans that expand and contract easily and quickly” (5). DELIVERY: Food deliveries have soared in the past couple of months. This is now the new norm, and we know that some of these changes are here to stay. This flexibility will key as the cold season approaches (6).

2021 339

2021 Point of Sale Food Safety Kitchen Safety 339

Modern Restaurant Management

JUNE 12, 2020

As a new initiative offering valuable education opportunities, business skills and training, and enhanced career prospects, Dunkin’ has launched a new partnership with Southern New Hampshire University (SNHU) to offer low-cost college degrees to its independent franchisees and their employees. metro area.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

ChowNow

JULY 17, 2024

Objectives Organizational structure Standard operating procedures (SOPs) Inventory management Staffing and Training Technology and Equipment Quality Control and Continuous Improvement Define Your Objectives Start by clearly defining the objectives of your restaurant operations plan. What do you aim to achieve?

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Aramark Creates Safety Plans.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

7 Shifts

FEBRUARY 15, 2022

You can go onto your camera app and press record, and record something that's less than 60 seconds of who you are, what you do, what you're doing for COVID-19 safety, why you're reopening, why you care about the community, why it's important that somebody comes and buys gift cards, whatever you're doing. But what can you do? Why texting?

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

EATER

SEPTEMBER 25, 2020

This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. Still, I couldn’t reconcile my desire for him to do well with my concern for my own safety, and the safety of diners in the bar.

Food Safety 266

Food Safety Kitchen Safety Website Management Seating 266

7 Shifts

AUGUST 20, 2024

From seating diners and helping them order quickly to processing payments, let’s explore some proven ways to improve your restaurant’s table turnover rate. Suppose your restaurant has 20 tables, and during the dinner service from 6 PM to 9 PM, you seated 60 customers.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. It makes everything easier.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539