Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. According to this year's survey, restaurant operators' early investment in delivery and mobile ordering has paid off in a big way. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." The key to the industry's recovery will be the strength of each daypart. " Top Recovery Trends. . "Quality, " Top Recovery Trends.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Goliath Consulting

JUNE 15, 2020

The COVID-19 pandemic has proven to us all just how interconnected our food system is in the US if not, the world. The supply chain failure and the domino effect of its impact have been a wake-up call for even the veterans of the food industry. Multiple Sourcing and Backup.

Supplies 311

Supplies Food Supply Sourcing Guest Recovery 311

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

JUNE 9, 2021

Fresh prepared produce delivers many benefits to foodservice operations from cost and labor savings along with increasing back of house efficiency, food safety, and freshness. Supply Chain Shortages. One of the biggest pain points during and after the pandemic was supply chain. Ease Labor Shortages.

Kitchen Safety 421

Kitchen Safety Food Supply Fast Casual Food Safety 421

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The Value of Trust. Sales velocity is now +177 percent year-over-year (comparing the same week one year prior).

2021 490

2021 Coupons Loyalty Program Fast Casual 490

7 Shifts

JANUARY 11, 2021

When it comes to making it through the winter, the health of your staff and guests is item number one. Keeping your staff and your guests safe and healthy is the most essential thing we can do. Accept and Approve time-off requests for sick employees, and make sure you give ample time off for recovery. Resources ??

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

APRIL 7, 2020

This edition of MRM News Bites features the Independent Restaurant Coalition, Tripadvisor, Inspire Brands Foundation, WorkJam, EZ-Chow, US Foods, Potbelly Pantry, Just Salad, Zalat Pizza, Kentucky Fried Chicken, California Pizza Kitchen, Nando’s and Street Factory Media. These are the people that feed America.

Tip Distribution 426

Tip Distribution Healthcare Hospitality Food Supply 426

Modern Restaurant Management

FEBRUARY 28, 2020

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. With the ability to cover and heat all areas, AQUAlounge will ensure a comfortable guest experience while sipping cocktails, dining or relaxing on the water.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

FEBRUARY 25, 2021

COVID-19 has been a devastatingly destabilizing force for the food service industry. But a few short weeks would change everything, from in-person dining to supply chain access to consumer standards regarding health, safety, and sustainability. Smart solutions have taken a forefront role in spearheading the COVID-recovery.

Guest Recovery 446

Guest Recovery Online Ordering Point of Sale Retail 446

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. "The next wave of restaurant operators are ushering in and will use technology to run their businesses more effectively. Top Fast-Food Brand Intimacy.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Culinary Cues

APRIL 3, 2020

How do we balance lower volume with financial needs of the operation? [] CUSTOMERS ARE CONCERNED ABOUT THE SAFETY OF THE FOOD THEY ORDER. Possible strategy: Be proactive with a well defined, enhanced sanitation and food handling protocol for your restaurant and relay this information to your guests.

Guest Recovery 324

Guest Recovery Social Media Kitchen Safety Food Safety 324

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. DoorDash Deep Dish.

2020 487

2020 Franchise Franchising Food Order 487

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect.

Guest Recovery 269

Guest Recovery Social Media Food Safety Consumer Goods 269

Modern Restaurant Management

JULY 1, 2020

There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X). Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. Caught me on a good day…On average, guests tend to be the stingiest when tipping on Sundays and the most generous on Thursdays.

Catering 251

Catering 2024 2023 Guest Recovery 251

Lavu

MARCH 7, 2025

Implementing robust security measures ensures compliance and safeguards both business operations and customer data. Failing to meet PCI DSS standards can seriously harm a restaurant’s finances, operations, and reputation. Separate networks for payment processing and guest WiFi to enhance security.

POS 78

POS Guest Recovery Document Audits 78

Hot Schedules

NOVEMBER 3, 2021

Leading up to this, its pivotal that operators navigate global supply chain disruptions to continue enticing potential diners with a killer offering. With the very food and beverages your restaurant relies upon to operate no longer assured, knowing who to trust and what to expect over the coming months becomes essential.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Black Box Intelligence

DECEMBER 2, 2021

Delivery For Restaurants: What Operators Need to Know Now. Delivery exploded during the pandemic, and some operators are even exploring designing their buildings for off-premise sales. For example, off-premise sales are associated with lower food quality. Challenges of food delivery for restaurants.

Delivery 98

Delivery Operations Customer Service Food Order 98

Cheetah

JUNE 25, 2021

If you’re a restaurant operator, you’re probably experiencing the labor crisis first hand. The staffing shortage is threatening to derail many restaurant reopening plans and crush the hopes of economic recovery. Better Way to Get Supplies. This is not just another operational expense. Reading Time: 4 minutes.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Restaurant365

DECEMBER 11, 2020

operators, mostly sales) minus your cash outflows (your operating costs, like food and drink, payroll, rent, etc.) Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. Reviewing your CoGS frequently is also critical to keep an eye on your supply costs.

2021 136

2021 Cash Management Management Management 136

Foodable

AUGUST 10, 2021

“Generic, unpersonalized guest engagement just doesn’t cut it anymore,” says Goldstein. You’ve got to know who your guests are, you’ve got to give them an easy sweep of digital tools to make those purchases, and you need to treat them personally using the data you have to give them a reason to return. And that’s what we do at Thanx.”

Guest Recovery 98

Guest Recovery Marketing Hospitality Food Supply 98

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Collected and distributed 3 times per week.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

EATER

DECEMBER 6, 2022

The cocktails embody what makes Amazonia so special: its massive pisco collection, the way smoky flavors weave through both food and drink, and how distinctly Peruvian ingredients are the star. The Chicken Supply. The Chicken Supply proves that takeout can be truly celebratory in its expression of flavor and history. Dina Ávila.

2022 246

2022 Fine Dining Dine-in Food Truck 246

Black Box Intelligence

NOVEMBER 16, 2021

Restaurant customer trends change, food and supply prices fluctuate and new competitors pop up every day. After experiencing a slow recovery, west coast brands have figured out how to increase restaurant sales, and are starting to see growth. And food prices are rising overall, with restaurants outpacing grocers.

Guest Recovery 98

Guest Recovery Loyalty Program Email Marketing Customer Service 98

Black Box Intelligence

SEPTEMBER 13, 2021

Understanding key restaurant calculations will help you assess your performance and plan your menu, labor needs, operating hours and marketing campaigns. To drive your growth rate higher, implement marketing and social media tactics that will help you win over new guests or find ways to get current guests to come in more frequently.

Guest Recovery 98

Guest Recovery Point of Sale 2021 Fast Casual 98

Aaron Allen & Associates

MARCH 19, 2020

The economic slowdown, public markets in distress, supply chains interrupted, tourism coming to a halt, consumers staying at home (which — for many — translates to a lower disposable income), and huge uncertainty can have long-lived effects for many restaurant businesses. March 18, 2020. March 18, 2020 L.A. March 18, 2020. March 18, 2020.

2020 130

2020 Point of Sale Guest Recovery Government 130

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. This 85+ item list of food service statistics results from meticulous combing through dozens of industry reports. They could help guide your decisions in what is shaping up to be a very uncertain time for restaurant operators.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. He started his career with Hardee’s Food Systems in 1983 ending in the position of District Manager.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Cheetah

JULY 8, 2020

Keep it simple Food costs are volatile and supplies are limited. There are many barriers to overcome towards your road to recovery, so keep it simple. Several surveys (let’s find a couple surveys that prove the point) that guests are not comfortable enjoying dinner inside just yet. Give it a seasonally-inspired boost.

Menu 78

Menu Guest Recovery Seasonal Menu Food Supply 78

Foodable

NOVEMBER 17, 2021

In the latest episode of Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “ The Finance Guy” take the show to Food On Demand in Las Vegas. Beacham talks about how ghost kitchens have grown as a category over the last year and the best ways for operators to get involved.

Guest Recovery 76

Guest Recovery Food Franchise Franchising 76

Modern Restaurant Management

SEPTEMBER 23, 2020

” “We were on a path to integrate more technology into our operations before COVID-19 and found ourselves fast-tracking during the pandemic so that we could get back to business as fast as possible, serve our customers and keep our people employed,” said Kevin Youkilis, owner of Loma Brewing Company. ” Tastewise Data.

Serving 517

Serving White Paper Food Recycling 517

Restaurant365

JUNE 24, 2020

Understanding how to decrease controllable costs – food and labor are the big two — helps you drive operational improvements that can increase your financial outcome. Reevaluate your supply costs. Beyond invoice processing and payment, AP Automation also allows you to see real-time and long-term insights into food costs.

Point of Sale 78

Point of Sale POS Inventory Employee Relations 78

Foodable

APRIL 21, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. In order to mitigate the increased reliance on the grocery industry and overload on the supply chain, Smokey Bones seized the opportunity and launched Bone Boxes To-Go.

Guest Recovery 61

Guest Recovery Casual Food Supply Dine-in 61