Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JANUARY 12, 2022

A new survey shows that Americans love new tech-driven options for ordering and retrieving food, but the flipside is that it is making them more impatient. But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Harbor Touch

MARCH 18, 2025

Restaurant Business Online reports top managers cut waste by 15% with tight trackingon a $50,000 food budget, thats $7,500 saved annually. Food Safety News says 60% of diners now prefer this option for speed and safety. Elevate Service with Personal Touches Service builds loyalty. Loyalty perks keep customers coming back.

Management 148

Management Management Seasonal Menu Cash Management 148

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Americans preferred to pick-up their food (38 percent US vs. 22 percent UK), while the UK preferred home-delivery (57 percent UK vs. 33 percent US). Personalization Drives Brand Loyalty.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

JANUARY 11, 2024

Awarding your staff’s hard work and loyalty to the business is essential in keeping your employees. A couple of ways to show appreciation include, creating an employee of the month program, or when someone receives a good review from a customer reward their work. If food is not being prepared correctly, speak to the cooks.

Management 417

Management Management Back of House Customer Service 417

7 Shifts

JULY 16, 2021

Do they serve just coffee or small foods as well? Do they have indoor seating or are they takeout-only? Seating capacity. Rent, equipment costs, supplies, marketing, and paying staff are among the costs you'll incur when just starting. Coffee shop with seating: $80,000 to $300,000. Know of any local coffee shops?

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

JUNE 17, 2021

Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. “I’m thrilled to be expanding my restaurant portfolio with a brand like Taco John’s.

Franchising 431

Franchising Franchise Food Truck Loyalty Program 431

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members. .”

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. And because our food travels so well, guests never have to choose between quality and convenience."

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Frequent hand washing following CDC guidance and food code.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

MAY 7, 2021

. “After almost four decades of learning and growing, our company has decided it’s time to go back to what first brought people to our brand – and that includes offering bolder-than-ever Tex-Mex food and pulling together design elements that are inspired by On The Border’s legacy.

Franchising 433

Franchising Franchise Sustainability Fast Casual 433

Modern Restaurant Management

MARCH 16, 2020

believes the coronavirus is not going to have a single blanket impact on all aspects of the economy or even the retail economy or food sector more specifically. 17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. Food delivery was an already booming industry, but when COVID hit it increased even more.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. Real Food at BK.

Franchising 471

Franchising Franchise Food Fast Casual 471

7 Shifts

JULY 1, 2024

While this could be a rewarding venture, opening a bar is not exactly the same as opening a food business. These start-up costs can range from the real estate payments you must make to the permits and licenses you need, the supplies you have to buy for your bar, the wages you need to pay your employees, and insurance.

Bar 221

Bar License Food Supply Restaurant Law 221

Cheetah

MAY 11, 2021

The pandemic has brought us face to face with the vulnerabilities of the global supply chain in all industries. Food and beverage hospitality certainly felt the impact as shortages in products like Heinz ketchup , bubble tea , and even meat and poultry exposed just how intricate the dependencies are. Need a wholesale supplier?

Back of House 148

Back of House Front of House Food Supply Coaching 148

7 Shifts

JUNE 16, 2024

In 2020, the number of establishments in the food and beverage industry was estimated to be 23.1 You can reward your customers for their loyalty by establishing a card system wherein they'll get a stamp (or a sticker) for every purchase they make. Use high-quality images (of your actual food, if possible).

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

FEBRUARY 19, 2020

Checkers & Rally’s will continue its tradition of putting the customer first and serving its communities by delivering high quality, craveable food at exceptional values. In addition, Taco John’s is rolling out a systemwide remodel program to match its updated branding, driving its popularity among young consumers.

Franchising 305

Franchising Franchise Fast Casual Point of Sale 305

Modern Restaurant Management

MARCH 11, 2025

Loyalty is a huge factor now as guests desire rewards and perks for sticking with a favorite small business, and repeat customers are keeping many restaurants going. The focus now is finding the minimum necessary seating capacity while maximizing kitchen efficiency and service throughput. These core elements never go out of style.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Lavu

NOVEMBER 27, 2024

Here are the 7 must-have POS features that can transform your business: Inventory Tracking : Reduce food waste by 10% with real-time stock management and automated alerts. Table Management : Boost revenue by 27% per table with real-time tracking and faster seating. These insights help you make smarter decisions.

POS 78

POS Loyalty Program Point of Sale Online Ordering 78

Squirrel Systems

MARCH 3, 2025

In 2025, POS systems will continue to evolve with advanced features like integrated customer loyalty programs, order-ahead capabilities, and even insights to optimize menus and pricing. This data can be used to create personalized marketing campaigns, loyalty programs, and promotions tailored to each guest.

2025 89

2025 Technology Operations Mobile Ordering 89

Aaron Allen & Associates

MARCH 3, 2022

We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. Inventory management is one of the most important, but challenging, aspects of running a food service business. Restaurant Labor Management.

Management 120

Management Management Mobile Ordering Point of Sale 120

Harbor Touch

MARCH 19, 2025

Restaurant Business Online reports top managers cut waste by 15% with tight trackingon a $50,000 food budget, thats $7,500 saved annually. Food Safety News says 60% of diners now prefer this option for speed and safety. Elevate Service with Personal Touches Service builds loyalty. Loyalty perks keep customers coming back.

Management 78

Management Management Seasonal Menu Cash Management 78

Harbor Touch

MARCH 19, 2025

Restaurant Business Online reports top managers cut waste by 15% with tight trackingon a $50,000 food budget, thats $7,500 saved annually. Food Safety News says 60% of diners now prefer this option for speed and safety. Elevate Service with Personal Touches Service builds loyalty. Loyalty perks keep customers coming back.

Management 78

Management Management Seasonal Menu Cash Management 78

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . The labour shortfall and supply chain constraints that plagued 2021 have persisted into 2022.

2022 98

2022 Front of House Cash Management Online Ordering 98

Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Quick Links Technology Relationships Food and Menus Technology trends to watch People are drawn to the restaurant business because they don’t want to be glued to a screen all day.

Hospitality 78

Hospitality 2023 Loyalty Program Email Marketing 78

Future Food

MAY 5, 2020

For hospitality, it is rare time – minimal to no operational distraction – only clear air to strengthen the business of food and use this time to build a new future heading into the ‘ next normal’. Charlie Carrington pivoted to delivery home meal box but tied in video master class.

Hospitality 88

Hospitality Point of Sale Customer Service Customer Experience 88

Indoor Media

JUNE 14, 2021

There are other restaurant business models, such as expensive, limited-seating tasting menu operations, but most restaurants do rely on high customer volume. Variable costs change month-to-month according to sales and operation and include things like food and hourly employee pay. Are they ordering a lot of heavy food items?

Advertising 78

Advertising Loyalty Program Employee Relations Coupons 78

SpotOn

JULY 3, 2024

Drink deals or discounts on food items are usually the incentive, but there are plenty of creative ways to draw in guests during the fallow period before prime time. Photo by Crew / Unsplash Happy hour ideas for bars Your bar might serve food, but people come for the drinks, ambiance, and camaraderie.

Social Media 97

Social Media Point of Sale Bar Events 97

Modern Restaurant Management

MARCH 11, 2025

We’ve reimagined our drive-thru model, introduced new kitchen technology to improve throughput, and strengthened our loyalty program to keep customers engaged. Furthermore, digital tools for inventory and labor management became crucial for navigating supply chain disruptions and staffing challenges. more an hour.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

BNG Point of Sale

SEPTEMBER 2, 2021

A Guide to a Restaurant’s Ideal Profit Margin for Food . Ideal Profit Margin for Food . The food business is notoriously tough. A Guide to a Restaurant’s Ideal Profit Margin for Food . 30% food costs . Food Trucks . 30% labor . 30% overhead expenses . 10% profit .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

RGU

JANUARY 20, 2020

Rewards and loyalty programs are being retooled to drive personalized offers and promotions to acquire and retain customers. It’s actually not an unfamiliar move – many restaurants paid to get on OpenTable , Yelp, and other reservation platforms years ago in order to fill seats in their dining rooms.

Mobile Ordering 52

Mobile Ordering Loyalty Program Food Supply Retail 52

Open for Business

SEPTEMBER 2, 2024

Running a successful restaurant involves more than just serving great food. It’s helpful for understanding your restaurant profitability, and there are two main types you need to consider: Gross profit margin measures profit from food and beverage sales before accounting for operating expenses.

Point of Sale 78

Point of Sale Seasonal Menu Customer Service Inventory 78

Apicbase

JUNE 12, 2024

Advanced inventory management systems, such as Apicbase, ensure your restaurants stay stocked, and food costs are under control. Whether you’re running a fast food chain or a high-end dining experience, POS systems are the perfect way to streamline sales. The last thing you want is to fall behind your competitors.

Technology 52

Technology Operations Point of Sale Online Ordering 52