Modern Restaurant Management

MARCH 10, 2020

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. Eat healthier.”

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The average $ sales velocity for units across America were down -6 percent compared to the week before (April 17 v April 10).

2021 196

2021 Coupons Loyalty Program Fast Casual 196

Modern Restaurant Management

FEBRUARY 15, 2021

I have talked to purchasing managers who tried to convince me that switching from two to one-percent mozzarella cheese would save me thousands of dollars per month, who could not understand how a drop in the quality of our food would cost me way more than the fifteen-cent per pound savings. Part Three – The Math. Oh yes, the math.

Management 179

Management Management Point of Sale Seasonal Menu 179

Modern Restaurant Management

MAY 5, 2022

Cryptocurrency has real-world applications in the food industry, with restaurants using it to create new and exciting foods for their customers and find ways to use crypto as payments. Application of Blockchain in the Food Industry. Blockchain technology has been applied to the food industry.

Serving 189

Serving Loyalty Program Food Supply Point of Sale 189

Modern Restaurant Management

FEBRUARY 25, 2021

COVID-19 has been a devastatingly destabilizing force for the food service industry. But a few short weeks would change everything, from in-person dining to supply chain access to consumer standards regarding health, safety, and sustainability. But a recent market analysis points toward a comeback in physical real estate.

Guest Recovery 178

Guest Recovery Online Ordering Point of Sale Retail 178

Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will demand a personalized journey when food is delivered to their door. Christopher Baron of RedBaron Consulting.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. An Unpopular Year. In April, the segment’s customer transactions declined by -70 percent compared to year ago, and improved its declines to -30 percent in December.

2021 169

2021 Fast Casual Fine Dining Point of Sale 169

Cheetah

NOVEMBER 23, 2021

The busy season is underway, and for caterers and restaurants it is the biggest opportunity in the past two years to boost sales and make a hefty profit. Most travel and social distancing restrictions have been lifted and supplier indications point to a record breaking catering season. 2021’s Massive Holiday Catering Opportunity.

Catering 148

Catering Food Supply Seasonal Menu Supplies 148

EATER

SEPTEMBER 20, 2023

Justin Sullivan/Getty Images According to a new study, grocery stores could keep more food out of landfills, increase profits, and pad customers’ pockets by adopting a practice widely used by airlines, hotels, and other industries This story was originally published on Civil Eats. Picture yourself grocery shopping. Which do you choose?

Waste 127

Waste Pricing Airlines Food 127

Modern Restaurant Management

MARCH 18, 2021

In the past 12 months, more meals than ever were ordered via app or drive-thru, dramatically narrowing the medium of storytelling, and compressing the time and context in which you’ll decide just what food you’re in the mood for. Dig into the details of what your food is all about. Here’s just a bit of what we saw.

Back of House 189

Back of House Seasonal Menu Customer Experience Fast Casual 189

Ken Burgin

NOVEMBER 15, 2021

The law of supply and demand applies to wine as well as commodities – as prices rise, demand goes down. In reality, your staff don’t have the time, knowledge or confidence to make recommendations – just like a food menu; the wine list has to do much of the ‘sales work’. Wine List Sales & Marketing Techniques.

Point of Sale 147

Point of Sale Back of House Beverage Email Marketing 147

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. “I found inspiration on my travels.

Coaching 167

Coaching Point of Sale Customer Experience Retail 167

Modern Restaurant Management

JUNE 22, 2020

Covid19 has wreaked havoc with certain sectors of America’s food chain — most recently and notoriously, the meat industry. The nonprofit Food & Environment Reporting Network estimates that U.S. Also, significant: supplies of meat at the retail level are dwindling. agriculture supply chain are felt.

Point of Sale 179

Point of Sale 2019 Food Supply Restaurant Law 179

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

EATER

AUGUST 20, 2024

Lille Allen Brands like Fly By Jing and Bachan’s are reaching a whole new audience from the shelves of the ultimate big-box store The last decade or so has been a golden era for cool food products sold directly to consumers online. With more than 4,600 stores across the United States, Walmart is the definition of a retail behemoth.

Retail 100

Retail Point of Sale Food Supply 2023 100

Hot Schedules

MARCH 4, 2021

There were encouraging success stories in every segment, from ghost kitchens to virtual concepts to retail offerings, including full service and hotel food & beverage. Labor continues to be the most pressing pain point for operators today. The Importance of Forecasting Agility in Uncertain Times. Forecasting best practices.

Webinar 134

Webinar Employee Relations Point of Sale Retail 134

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. The “restaurant anywhere” experience will expand.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The economic model makes more sense than traditional brick and mortar so many food businesses are moving in this direction. FAT Brands Chairman and CEO Andy Wiederhorn.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

MARCH 16, 2020

Placer.believes these numbers show signs of a resilient economy in the face of health concerns and run counter to the notion that the entire retail economy is heading for a major downturn. COVID-19 Foot Traffic at QSRs. analyzed daily traffic from February 26 through March 7 and compared it to the equivalent period in 2019. Some Placer.ai

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

MadMobile

APRIL 26, 2023

Connected commerce is a rapidly growing trend in the retail and restaurant industries, and it is changing the way businesses interact with their customers. It includes online shopping and in-store pickups, and enables food ordering for takeaway and delivery. What are the Benefits of Connected Commerce?

Mobile Ordering 98

Mobile Ordering Loyalty Program Retail Point of Sale 98

Modern Restaurant Management

DECEMBER 20, 2023

As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. . Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. Click here for the first part.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Event Planning Is Back. With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). The answers are an entry point for understanding consumers’ needs as brands start to reopen, notes RMS CEO John Oakes. Yelp Economic Average.

2020 191

2020 Food Safety Fast Casual Guest Recovery 191

Modern Restaurant Management

JUNE 15, 2021

In this edition of MRM Research Roundup, we have news of a possible-robust recovery for restaurants, home delivery and top food delivery apps. As diners head back into restaurants, new restaurant and food businesses are opening at near pre-pandemic levels. Surge in Diner Demand. Yelp found more than 3.7 Yelp found more than 3.7

2021 197

2021 Fast Casual Online Ordering Consumer Goods 197

Ken Burgin

OCTOBER 12, 2021

There are three from the retail space that can easily be adapted for restaurants and cafes in November – just add imagination and stir! Emphasise bright colours, positive spirits and self-care – this is a time when you don’t have to share your food! Mix online and offline deals, to encourage awareness of online sales.

Marketing 133

Marketing Social Media Merchandise Online Ordering 133

EATER

NOVEMBER 26, 2024

In the US, matcha sales have reportedly reached in excess of $10 billion over the past 25 years. On a recent trip to Uji, he spoke to representatives from Marukyu Koyamaen , a major matcha supplier with both a cafe and retail presence. They did roughly six months of sales in a little less than a month,” Mangan says.

Point of Sale 93

Point of Sale Food Supply 2001 Fast Casual 93

Modern Restaurant Management

DECEMBER 21, 2020

That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. Here are their responses. Click here for part one. million meals in just six weeks.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Cheetah

FEBRUARY 25, 2021

The cold blast continues to upend supply chains, resulting in restaurants having to throw out expired food, grocery stores to close early amid stock shortages and residents to struggle to find basic necessities. The food industry is by far one of the biggest industries in the world. What's Happening Across the Food Supply Chain?

Food Supply 78

Food Supply Food Truck Food Supplies 78

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. ” Value-Driven Dining for the Modern Consumer – In a time when consumers seek out both quality and quantity, L&L continues to provide substantial portions at an accessible price point.

2025 167

2025 Loyalty Program Social Media Fast Casual 167

EATER

MAY 24, 2023

We’re at the point where we can all admit it’s good. In fact, its lack of quality is often the point, a grand embrace of the lowbrow and cheap that is the cornerstone of so much comfort food. You ever top a burger with fresh mozzarella and watch as it sits there and does everything but melt? And so he decided to make his own.

Uniforms 130

Uniforms Point of Sale Food Safety Consumer Goods 130

Modern Restaurant Management

AUGUST 19, 2020

With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Brands Inc.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Restaurant365

MARCH 10, 2020

Because food and beverage costs make up a large part of a restaurant budget, your inventory method has large implications for your bottom line. So, the key to minimizing food waste that can eat into your profits is effective restaurant inventory management. When you think of your restaurant finances, do you think of your inventory?

Inventory 103

Inventory Management Management Waste 103

Future Food

JULY 6, 2020

Whether it is tyranny of distance, limited resources for sales reps, challenges with supply chain or simply the sheer competition for space on bottle shop shelves, there is a need to devise astute strategies to entice the customers to the product. It’s not just, ‘We make beer ­– here, come and drink it.’

Beverage 122

Beverage Brewery Customer Experience Tourism 122

EATER

JANUARY 21, 2021

Before the pandemic, restaurants like Gado Gado were able to anticipate how much food to order and how to schedule staff by understanding and tracking the seasonal fluctuations in business. Growers sell farm shares at the beginning of the season to people who become regular patrons and recipients for the perishable food.

Seasonal Menu 122

Seasonal Menu Online Ordering Back of House Point of Sale 122

EATER

JUNE 18, 2020

Odell’s job at the Seattle-area specialty food distributor includes helping her grocery store clients keep flour in stock, and so she resolved to find anyone that might have it. In Brooklyn , a shopper wondered, “What is this magic happening with the flour supply chain?”.

Retail 103

Retail Food Supply Website Management Email Marketing 103