ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.

Operations 195

Operations Management Management Front of House 195

The Rail

MARCH 31, 2025

With cloud-based software and platforms like Microsoft Teams, restaurants can standardize processes across multiple locations and speed up supply management. Standardized Training Programs: Newbies get uniform training with digital training tools across multiple locations. A strong supply chain keeps everything on track.

Technology 130

Technology Operations Management Management 130

Goliath Consulting

JUNE 15, 2021

Since the start of the pandemic, safety measures such as social distancing, lockdowns and mask-wearing have completely changed our understanding of how consumers spend on food. We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1).

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

Modern Restaurant Management

DECEMBER 27, 2023

As such, restaurants are investing in training and development programs to upskill their workforce, ensuring team members are equipped to handle the latest tools and technologies. These factors contribute to a volatile supply chain, influencing everything from ingredient availability to menu pricing strategies.

2024 506

2024 Food Supply Kitchen Safety Influencer 506

Modern Restaurant Management

AUGUST 25, 2020

Additional care should be taken to ensure that the sources of outside air have proper clearances from other building exhaust sources such as grease or toilet exhaust. Airflow within restaurants should flow from cleaner sources to dirtier sources – from dining areas to kitchens, restrooms to pick up / delivery spaces and more.

Design 531

Design Guest Recovery Consumer Goods Fine Dining 531

7 Shifts

OCTOBER 28, 2024

A bar is a profitable business option if you’re looking to enter the food industry. Start by tracking all the income your bar generates, including sales from drinks, food, and any additional services. Analyze your product mix Review the drinks and food items you sell the most and least.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

Modern Restaurant Management

OCTOBER 19, 2020

A good first step is to elevate your food safety culture. How Food Safety Culture Has Changed. Food safety used to mean “what you do when no one is watching.” There are many quality management system software options that will enhance your food safety culture and business insights. Use the Right Digital Tools.

Food Safety 539

Food Safety Food Employee Relations Consumer Goods 539

Modern Restaurant Management

SEPTEMBER 7, 2022

Every operator I talk to right now is feeling the pain of supply chain disruptions and high food costs. Only 25 percent of operators believe their restaurant will be more profitable this year than last, in large part because 90 percent also say their food costs are higher now than pre-pandemic. Reinforce Employee Training.

Menu 491

Menu Management Management Waste 491

Modern Restaurant Management

JUNE 8, 2020

.” Restaurants must elevate safety and cleanliness protocols, train employees about new processes and policies, track compliance, and implement immediate corrective actions, as needed. Food safety sanitation procedures are more important than ever to combat the novel coronavirus. Train Employees Regularly.

Food Safety 507

Food Safety Social Media Website Management Food Supply 507

Modern Restaurant Management

NOVEMBER 24, 2020

Should you consider entering the food truck business? Use this time to invest in training, develop relationships with potential clients and referral sources, explore possible acquisitions or new markets, and upgrade outdated technology. Does your dining room layout need a social distance inspired layout? Hire the Right People.

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

JANUARY 20, 2023

Learn how the foodservice industry can stay competitive and fresh amid widespread food and labor shortages. As consumers watch food prices continue to rise, the demand for cost-effective meal solutions are prompting c-stores, full-service, and quick-service restaurants to increase their offerings.

Food 419

Food Food Supply Customer Service Food Safety 419

Modern Restaurant Management

AUGUST 17, 2020

Until recently, Beyond Green Sustainable Food Partners was mainly a foodservice consulting company for schools and other large institutions, and we catered food to preschools on the side. Historically, we have trained cafeteria staff to cook food from scratch while also reducing food and labor waste.

Waste 474

Waste Food Compost Food Supply 474

Modern Restaurant Management

NOVEMBER 15, 2022

Due to many factors including inflation and supply chain challenges, restaurant owners and operators have been faced with tough choice about raising menu prices. As food prices rise, restaurants should try to stay within their target ratio for food cost to gross food revenue in order to maintain target profits.

Pricing 490

Pricing Food Supply Seasonal Menu Menu 490

Modern Restaurant Management

SEPTEMBER 1, 2023

Forecasting tools enable managers to purchase food, beverage, and supplies at the right level. Make sure a trained receiver is always on hand during these hours. Unlike other industries, inventory management in food industry applications must take limited shelf life and peak freshness times into consideration.

Inventory 450

Inventory Management Management Cash Management 450

Culinary Cues

MARCH 15, 2021

Everything will change for the better if we (the food industry and the culinary schools that provide the talent) change as a collective group. When enrollment declines then colleges must make decisions to trim services, increase class sizes, eliminate content, reduce investment in supplies, or shut their doors. LACK OF REALISM.

Education 587

Education Food Supply Communication Training 587

Modern Restaurant Management

JANUARY 30, 2024

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates.

Leadership 508

Leadership Small Business Hospitality Customer Experience 508

Culinary Cues

JANUARY 8, 2021

With the increasing relevance of social media as the primary method of getting a restaurants message out – chefs who are social media savvy (astute at using Instagram, Facebook, Tik Tok, YouTube, and Twitter) will be at the top of the “hire” list for prominent restaurants. [] TEACHING/TRAINING. PLAN BETTER – TRAIN HARDER.

2021 474

2021 Social Media Kitchen Safety Restaurant Law 474

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. Clinton Anderson, CEO, Fourth Enterprises.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

SEPTEMBER 9, 2020

While everything feels overwhelming in the world, focus on these five solvable challenges: Prioritize a Food Safety Culture. With or without a pandemic, food safety culture is what you do when no one is looking. Having all your communications and policy updates in a single source that anyone can access is a worthy goal to aim for.

Management 474

Management Management Food Safety Audits 474

Modern Restaurant Management

MARCH 11, 2025

According to Mastercard Contactless Consumer Polling, more than half of Americans are now using some form of contactless payment, and several sources state that adoption rate is accelerating amongst younger consumers. It wasn’t just about survival; it was about reinvention.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

OCTOBER 2, 2023

Food waste is recognized as an endemic challenge around the world. According to Feeding America , nearly 40 percent of all food in the U.S. More than ever, we’re seeing threats at the source. For restaurants, an industry with challenging profit margins, minimizing food waste is nothing less than a survival strategy.

Waste 466

Waste Technology Food Inventory 466

Modern Restaurant Management

DECEMBER 14, 2021

According to the National Restaurant Association’s State of the Industry report, 68 percent of customers say they are more likely to purchase takeout or delivery of food than they were before the pandemic. Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7

2022 508

2022 Employee Relations Outdoor Fast Casual 508

Culinary Cues

MAY 18, 2020

Here you are – enthusiastic, informed, confident in your foundational skills, and ready to start a career in food that will last for four decades or more. Today’s jobs for cooks and bakers are in short supply, and they likely will be for a period of time. Make sure that you seek out opportunities that involve food.

White Paper 520

White Paper Certification Food Safety Food Supply 520

Modern Restaurant Management

JANUARY 12, 2021

They are enjoying all aspects of their dining experience — the food, the interaction with employees, the ordering and payment process, the cleanliness and safety of the environment. Intelligent automation and embedded policies, procedures, training content, media, and recommended actions are integrated into everyday workflows.

Fast Casual 411

Fast Casual Food Safety Loyalty Program Customer Experience 411

Modern Restaurant Management

APRIL 21, 2022

Sourcing local ingredients and producing more in-season vegetable focused dishes help reduce greenhouse gas emissions and contributes to improving our carbon footprint. I also actively participate in the Monterey Bay Aquarium sustainable seafood program to maintain an ongoing awareness of which species can be sourced safely.

Sustainability 450

Sustainability Waste Food Supply Recycling 450

Cheetah

SEPTEMBER 30, 2021

Supply chain disruptions and shortages like these are hitting every part of the food service industry hard. Learn how this affects your business, from restaurant suppliers struggling to keep up, to rising food prices led by labor shortages and increased consumer demand for quick, cheap food. Labor Crisis Continues.

Food Supply 148

Food Supply Supplies Pricing Food 148

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. It makes everything easier.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Culinary Cues

MARCH 21, 2022

When a kitchen exudes calm, even when the amount of food prep and the stress of the moment seem over-the-top, it is always a result of organization and attention to detail. Lost moments looking for anything out of place is not only inefficient, but also a prime source of frustration. PLAN BETTER – TRAIN HARDER.

Front of House 441

Front of House Back of House Point of Sale Food Order 441

Culinary Cues

JANUARY 20, 2024

Raising prices is inevitable when the supply chain keeps beating restaurants over the head, in some cases simply because they can, but the answer is not as simple as: “pass it on to the guest”. Buy quality beans, grind them on premise, train your servers to properly brew, or better yet – hire a barista to take care of that.

Fine Dining 449

Fine Dining Back of House Food Truck Pricing 449

7 Shifts

FEBRUARY 13, 2023

The practice has proven to increase instances of sexual harassment , reliance on food stamps , and continues to uphold the financial instability of so many employees in our industry. We apply an 18% service charge to all in-house food and beverage orders. But they are important. One day, tipping will be a relic of our industry.

Tip Distribution 390

Tip Distribution Front of House Restaurant Law Back of House 390

7 Shifts

MAY 11, 2020

.” — Erica Gillespie, Ani Ramen Spend some time figuring out how long you’ll need to properly (and successfully) reopen—with considerations for new employee health & safety training, inventory delivery, PPE equipment orders, menu planning, etc.

BOH 368

BOH Food Safety FOH Equipment 368

7 Shifts

AUGUST 18, 2024

Not only do you have to manage many costs including, labor, equipment, and food—but you have to do it while dealing with inevitable price increases. Whether it’s food cost increases due to inflation or a labor cost rise due to rising minimum wage, cost increases, like taxes, are pretty much a guarantee in the restaurant industry.

License 370

License Equipment POS Food Supply 370

Culinary Cues

MAY 3, 2023

The biggest, the best quality, cooked to perfection, sourced from the finest ranch, grass fed, Angus, Wagyu, Kobe, Natural, Organic, and the list goes on and on. It amazes me every time I visit a restaurant – the important things that we miss. With menus the focus is, and always has been, on the protein, the center of the plate.

Food Truck 474

Food Truck Customer Experience Take-out Food Supply 474

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI).

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. As they grapple with rising costs across their supply chain, 71 percent of restaurants plan to increase prices this year.

Marketing 221

Marketing Loyalty Program 2025 2024 221

Culinary Cues

JUNE 14, 2022

Let’s begin with some facts about the business of serving food: There are more than 1 million restaurant locations in the United States. Supply chain challenges are not going away as production and logistics catch-up. PLAN BETTER – TRAIN HARDER. Why would I choose to support a locally owned restaurant? Remember only 1.4%

Fine Dining 474

Fine Dining Food Supply Customer Service Presentation 474