Goliath Consulting

APRIL 5, 2025

Efficient Seating and Ordering Process Minimize wait times and ensure smooth transitions from arrival to seating. Provide digital menus or physical copies that are clear and well-designed. High-Quality Food and Presentation Delivering dishes that match or exceed customer expectations is critical.

Customer Experience 195

Customer Experience Email Marketing Customer Service Mobile Ordering 195

Modern Restaurant Management

FEBRUARY 25, 2025

By incorporating non-branded keywords into their website, menu descriptions, and online listings, restaurants can capture more organic traffic and improve visibility in local searches. Here, restaurants must ensure they provide accurate information, such as hours, contact details, and attributes like outdoor seating or delivery options.

SEO 324

SEO Social Media Customer Experience Customer Service 324

SpotOn

APRIL 1, 2025

However, getting more guests in seats through outdoor dining can also come at a cost, both in time and money. Having managed a restaurant with an extremely popular patio and brunch menu, I know this firsthand. Add high tops to vary up seating. Put weatherproof seat cushions on chairs to make them more comfortable for guests. 

Seating 72

Seating Outdoor POS 2024 72

Modern Restaurant Management

AUGUST 21, 2023

As an investor in some of America’s most iconic brands, I’ve identified some key elements that every food brand can focus on in 2023 to grow and scale their business. When looking to invest in a food concept, we look for these seven elements: 1. ” In the food world, we ask similar questions.

Food 419

Food 2023 Social Media Customer Experience 419

Modern Restaurant Management

OCTOBER 28, 2021

Your Response Menu. According to a local NBC affiliate, a group of tourists were filmed attacking a Carmine’s hostess after she allegedly informed the group COVID-19 vaccine cards were required for any indoor seating. Food for Thought. With COVID-19 continuing to be a consideration for consumers across the U.S.,

Communication 506

Communication Social Media Menu Loyalty Program 506

Modern Restaurant Management

NOVEMBER 4, 2021

This puts the customer in the driver’s seat and removes the reliance and uncertainties on timeliness of delivery offered by third parties. Is this bringing in customers that tend to order from the dinner or lunch menu? How far are customers driving for this new menu item? Adding Location Insights to the Menu.

Mobile Ordering 508

Mobile Ordering Marketing Menu Fast Casual 508

EATER

MARCH 28, 2025

Levy A host of diverse offerings are on the menu at Wrigley Field, Dodger Stadium, and other arenas this season. When you think of baseball stadium food , youre probably thinking of the classics: hot dogs wrapped in foil, buttery popcorn, a crinkly bag of Cracker Jack. Heres how they got there.

Serving 258

Serving Seasonal Menu Food Supply Menu 258

Modern Restaurant Management

SEPTEMBER 23, 2020

Tastewise, an AI-powered food intelligence solution, launched in the UK. With real-time data into consumer behavior data, the solution offers immediate, location-specific food and beverage insights into an industry that is changing faster than ever before. ” Tastewise Data. social interactions, and 1.2M online recipes.

Serving 517

Serving White Paper Food Recycling 517

EATER

NOVEMBER 27, 2024

The menu, which includes the ever-popular fry bread taco, tells a story of connection, innovation, and respect for legacy and Indigenous culinary traditions. For some, it serves as a poignant reminder of hardship, yet for others, it remains a comforting, nostalgic food and an accessible entry point to Indigenous cuisine.

Innovation 318

Innovation Food Truck Seasonal Menu 2004 318

Modern Restaurant Management

DECEMBER 23, 2020

Some trending concepts over the past several years have included more open seating, high ceilings, and exposed structure concepts. In addition, the open and visible cook line kitchens are a new age design so that the patrons can see the preparation of food and the cooking process. Getting Creative with Outdoor Space.

Design 539

Design 2021 Outdoor Brewery 539

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. Another way to get local backlinks is from local news articles, food bloggers, or restaurant directories to boost your visibility in search results. Make sure to add high-quality photos of your food, interior, and staff.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

DECEMBER 22, 2021

In the race to become one of the more popular restaurants in your area it takes more than serving good food and pouring outstanding cocktails. Restaurant owners want their patrons to enjoy the food, cocktails, and service the space provides. Work with the interior designer when creating your menu. Eliminate Distractions.

Design 531

Design 2022 Front of House Back of House 531

Modern Restaurant Management

NOVEMBER 15, 2022

Due to many factors including inflation and supply chain challenges, restaurant owners and operators have been faced with tough choice about raising menu prices. As food prices rise, restaurants should try to stay within their target ratio for food cost to gross food revenue in order to maintain target profits.

Pricing 490

Pricing Food Supply Seasonal Menu Menu 490

EATER

MARCH 11, 2025

Five years after the onset of the COVID-19 pandemic, our relationship to food and dining has undergone some permanent changes I got COVID for the first time this past February. Most restaurant and food service workers did not have access to sick leave or any other safety net , and yet were deemed essential. Sound familiar?

Food Supply 236

Food Supply Outdoor Food Order Food Safety 236

Modern Restaurant Management

MAY 7, 2020

In a recent Coronavirus-related study , 89 percent of respondents said they felt safer eating food from a grocery store or at home, versus in a restaurant. After placing themselves on a virtual waitlist at their apartment, they drive over knowing the host will seat them upon arrival. Shifting Delivery and Dine-In Experiences.

Food Safety 480

Food Safety Mobile Ordering Front of House Seating 480

7 Shifts

DECEMBER 1, 2020

We eat with our eyes first, and you can be certain that customers see what your food looks like before they decide to push go on delivery or sit down at the table. As third-party delivery platforms claim a bigger share of your sales pie, you want food photography that makes customers stop scrolling and hit the add to cart button.

Food 370

Food Management Management White Paper 370

Modern Restaurant Management

JUNE 11, 2020

It’s based on emotion and the desire to share a food-based experience you can’t find in your home. Restaurants are a place where we go to share food with each other and enjoy each other’s company. While having to reduce the number of seats is never ideal for a restaurant, many states are requiring it.

Customer Experience 516

Customer Experience Dine-in Food Safety Kitchen Safety 516

ChowNow

FEBRUARY 13, 2025

Do you lose money due to food waste? Real-Time Data & Analytics : Track sales trends, top-selling menu items, and peak business hours to make informed decisions. Plus, their reliance on high fees forces restaurants to either raise menu prices or accept smaller profits. Identify your biggest pain points.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

EATER

MARCH 14, 2025

Why fast-food restaurants observe seafood season and not other religious holidays According to Wendys, its seafood season. Arbys has a limited time menu of crispy fish sandwiches. Its enough for fast-food restaurants to take notice. Seafood season offerings from Wendys McDonalds and Popeyes.

Seasonal Menu 281

Seasonal Menu Dietary Restrictions Catering Social Media 281

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

FEBRUARY 17, 2025

"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

JULY 5, 2022

I don’t have one client who has all the servers necessary to run their operations, which results in a lot of complaints about long waiting times once the guest is seated. For a few minutes, the guest feels better because they are in a seat, but the big problem is on the horizon. Improve Service Through the Menu.

Seating 468

Seating Training Customer Service Point of Sale 468

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category. Real Food at BK.

Franchise 471

Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

JUNE 15, 2022

Many restaurants are making the option easier with walk-up windows, allowing customers and delivery drivers to pick up food without ever having to enter the venue. Or consider switching to higher seat backs to create more defined space between tables. And adding it doesn’t have to be a big deal. Room for Technology.

Casual 520

Casual Design Fast Casual Outdoor 520

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service. Create a Conversation Trigger.

Marketing 567

Marketing SEO Front of House Website Management 567

Modern Restaurant Management

MARCH 10, 2023

The partnership resulted in a 116-seat signature restaurant directly inspired by the chef’s menu. Why is design so crucial for creating the right look and atmosphere to complement a menu? We need to understand the food, the style, the vision, and the technical requirements.

Design 487

Design Customer Experience Magazine Seating 487

Modern Restaurant Management

AUGUST 18, 2023

Each table has its own wench, which allows them to be raised and lowered to any desired height –– seated, cocktail, or all the way up to the ceiling –– using a network of cables and an electric power source. Brian, the executive chef, changes Ronin’s menu daily to reflect the best of the week’s harvest.

Back of House 418

Back of House Seating Seasonal Menu Design 418

Modern Restaurant Management

AUGUST 19, 2020

US Foods Ghost Kitchens. US Foods Holding Corp. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

EATER

DECEMBER 3, 2024

From fried chicken dinners at Zehnder’s and the Bavarian Inn to the Hallmark vibes of the main drag, tourists flock to this town for Christmas spirit For some restaurants, whether old or new, the reason for the season is not just to celebrate with food and drink — it’s to go wild over holiday decor. million people.

Hotels 273

Hotels 2022 Seasonal Menu Dine-in 273

Modern Restaurant Management

APRIL 8, 2020

” However, we expect the initial reduction in seating capacity to be closer to 25-30 percent, not 50 percent. This period will likely last four-to-six weeks, and we expect the seating reduction to create table spacing of approximately 9’-0” on center (from the typical 6’-0” on center).

White Paper 531

White Paper Seating Employee Relations Back of House 531

Modern Restaurant Management

MARCH 13, 2020

Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. "The desire for convenience has always been present, coupled with an equally strong desire for delicious food.

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

JULY 30, 2021

In gathering more data on consumer behavior as it relates to this topic, restaurateurs and fast-food chains can develop a greater understanding of not only who the target consumer is and how their needs are changing, but also gain perspective on their individual experience with their establishment and identify areas of strength and opportunities.

Mobile Ordering 508

Mobile Ordering Customer Experience Customer Service Food Order 508

Modern Restaurant Management

MARCH 7, 2022

Start-up food service businesses should carefully consider the type of kitchen they will require. You will have to make this investment along with creating your team, securing your location and, of course, getting the ingredients to create the food you sell. Your food is organised, so you can keep track of it more easily.

Equipment 473

Equipment Kitchen Safety Food Safety Waste 473

Modern Restaurant Management

JUNE 30, 2023

Customers drive up to the designated lane, scan their order code and are rewarded by getting their food quicker. Improvements here increase order accuracy and cut down on added food costs for remaking a stolen or misplaced order as well. Own Your Changes In March 2023, restaurants’ food prices were 8.8 percent this year.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

SEPTEMBER 14, 2021

He started his career with Hardee’s Food Systems in 1983 ending in the position of District Manager. Paul Soulliere began his career with Hardee's Food Systems in 1978 and worked his way up as Crew Supervisor, Assistant Manager, and Restaurant Manager. Bill is a 1982 graduate of Michigan State University.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

AUGUST 9, 2024

The team at Hospitality HQ, lead by Chef Akhtar Nawab has been switching up the food hall model by launching projects designed to emphacize culinary exploration and community connection in markets including Silver Spring, Maryland, Charlotte, North Carolina and Orlando. Solaire Social, in Silver Spring; and Southern Box Food Hall in Orlando.

Marketing 251

Marketing Social Media Food 2000 251

ChowNow

FEBRUARY 21, 2025

From the app, customers can browse the menu, place orders, and learn about the restaurant more easily than third-party apps, giving operators a stronger connection with their guests and making them more likely to become repeat customers. With a dedicated app, restaurants can control pricing, menu updates, and promotions without restrictions.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195