Modern Restaurant Management

OCTOBER 7, 2021

Reservation processing. Food safety and restaurant cleanliness. Similarly, restaurant visitors expect their food to be of a consistent quality every time they visit. Both of these technological advancements are instrumental in ensuring excellent customer service and reducing food waste. Reservation Processing.

Technology 492

Technology Operations Food Safety Kitchen Safety 492

Modern Restaurant Management

MARCH 11, 2025

No matter how much technology evolves, or trends shift, people will always come back for quality food, great value, and friendly service. FDA’s new Food Traceability Rule (FSMA Rule 204) underscores the importance of product traceability, requiring more detailed record-keeping for certain high-risk foods.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

EATER

APRIL 3, 2023

A spread of Filipino dishes from Kuya Lord’s | Bettina Makalintal/Eater Skip the constant Resy monitoring this time This post originally appeared in the April 1, 2023, edition of Eater Travel, a biweekly dispatch from Eater’s staff about navigating places where food is the main attraction. Subscribe now.

Reservations 363

Reservations Food Truck Social Media Travel 363

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. Tastewise, an AI-powered food intelligence solution, launched in the UK. ” Tastewise Data.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

FEBRUARY 13, 2025

There's growing interest in premium dining experiences, with prepaid reservations above $200 now representing 10.1 Increase in average prepaid value: The average prepaid reservation has increased 36 percent to $102 so far this year, up from $75 in 2024.²This percent in 2024. Prepaid bookings now represent 38.6

2024 221

2024 Fine Dining Book Reservations 221

Modern Restaurant Management

MAY 17, 2022

Promote Online Ordering and Reservations. Restaurants can also offer customers a pre-order option during the reservation process. The opportunity to pre-order food online makes it easier for all parties involved. This option provides an ease-of-use that has a remarkable impact on the number of people who make reservations.

Marketing 530

Marketing Mobile Ordering Online Ordering Customer Experience 530

Modern Restaurant Management

DECEMBER 4, 2024

"Our findings show that while traditional expectations around food quality, service, and ambiance remain steady, technology has emerged as a pivotal area of focus," Carly Fink, president of Provoke Insights, told MRM. "Guests, Additionally, a quarter of people are planning corporate events at restaurants.

Seasonal Menu 251

Seasonal Menu Mobile Ordering 2025 2024 251

Modern Restaurant Management

DECEMBER 17, 2024

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

ChowNow

FEBRUARY 13, 2025

Do you lose money due to food waste? Too many missed reservations? A smart reservation and waitlist system can help. When integrated with a POS system, they provide accurate food cost calculations, helping operators price menu items correctly. Are labor costs too high? Is online ordering inefficient?

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

MARCH 20, 2024

To build consistency, establishing clear systems and processes is a key imperative – whether it’s the tech stack (POS systems) or in operations (labor efficiency, food waste). Investors are eager to work with founders who prioritize prudent cash management. Restaurants remain an attractive area for investment.

2024 450

2024 Cash Management Food Sustainability 450

Modern Restaurant Management

FEBRUARY 4, 2022

Diners simply don’t want the low food quality that often comes with long menus. These restaurant food trends can directly impact a restaurant’s profitability. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Ghost Kitchens.

2022 547

2022 Customer Service Online Ordering Website Management 547

ChowNow

FEBRUARY 21, 2025

They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. Reservation and table management apps. Managing reservations and walk-in traffic can be one of the trickiest parts of running a restaurant.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

DECEMBER 1, 2021

Once again, his food is fresh, and he doesn’t have to wait a long time in either scenario. He wants to meet up with a group of friends for the weekend and decides to make a reservation at your restaurant. He conducts a quick Google search and makes a reservation with a few easy clicks from Google. Kitchen Display System.

Technology 508

Technology Front of House Back of House Point of Sale 508

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.

Operations 195

Operations Management Management Front of House 195

ChowNow

FEBRUARY 12, 2025

A well-crafted email can remind a past guest to stop by again, encourage reservations for a new seasonal menu, or even boost online orders with a limited-time discount. For example, a Christmas Sweater Party email informs guests of the event while also encouraging them to make a reservation. spark curiosity. Subject: Weekend Plans?

Email Marketing 195

Email Marketing 2025 Marketing Online Ordering 195

Modern Restaurant Management

MARCH 8, 2022

Mild reviews tend to complain about issues outside of your control, like the weather, long wait times, or slow food delivery. Example : “The food was great, but the management was appalling. We’d like to go back again for the food, but we’re unsure if the issue will be resolved.” Mild Reviews.

Customer Experience 563

Customer Experience Customer Service Small Business Reservations 563

ChowNow

FEBRUARY 13, 2025

The ways a website can drive more orders and reservations while cutting costs. It doesnt matter if you serve the best food in town; if youre missing a website, new customers either wont know about you or will avoid visiting because your restaurant seems outdated. How owning your digital presence can help you reach more local customers.

Social Media 195

Social Media Online Ordering SEO Email Marketing 195

Modern Restaurant Management

APRIL 27, 2022

Get Ready for Reservations (or Don’t). The first big decision you need to make for any major holiday is whether or not you’re going to accept reservations. For example, by accepting reservations you’ll allow a select few parties to skip the wait, ensuring that they’ll have a great spot and a great time.

Management 531

Management Management Customer Experience Reservations 531

Modern Restaurant Management

APRIL 27, 2020

The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. The National Restaurant Association partnered with representatives of the FDA, academia, the Conference for Food Protection, Ecolab, public health officials and industry representatives to develop the guidance.

Food Safety 578

Food Safety Document Guest Recovery Download 578

Modern Restaurant Management

JANUARY 13, 2022

Here are some key tips you should have on top of your mind: Factor in accurate food preparation and cooking timings to avoid letting down your diners. Be conscious of this when taking reservations. For example, you can review food-to-table delivery times, the number of bookings and diners, or itemized food and drink sales figures.

Front of House 545

Front of House Kitchen Safety Customer Service Point of Sale 545

ChowNow

FEBRUARY 12, 2025

Everything from food to labor is getting more expensive, which means restaurant margins are tighter than ever. Between online reservations, third-party delivery apps, and direct ordering from your website, digital interactions often happen before a guest ever steps through your doors. Do you focus on comfort food that feels like home?

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

SEPTEMBER 27, 2024

The survey was conducted in January 2024 among 522 US-based Food and Beverage professionals, including owners and managers from single-site establishments and small multi-site chains with fewer than 20 restaurants. Nearly half (49 percent) of respondents will be seeking a reservation during the 4 to 6 p.m. early bird timeslot.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

FEBRUARY 14, 2024

Charging guests for booking a reservation that they don’t show up for is becoming more popular. Let’s start with the reservation charge. For now, I have recommended to my clients to only utilize the reservation charge during holidays (Mother’s Day, Christmas, New Years, Easter, etc.).

Reservations 474

Reservations Fine Dining Pricing 2024 474

Modern Restaurant Management

FEBRUARY 9, 2021

By sharing your menu across all digital platforms including your website, review pages and social channels, customers have ample opportunities to see it and therefore decide to make a buying decision—whether that be making an in-person dining reservation or ordering food for delivery.

Marketing 553

Marketing Email Marketing Website Management Social Media 553

Modern Restaurant Management

FEBRUARY 9, 2022

"Reservations are a mix of regulars and fresh faces as well. It is really giving Valentine’s Day a run for its money in terms of the number of reservations we see each year." “That is an example of a unique event that sees reservations fill up almost instantly.”

Events 474

Events 2010 Social Media Reservations 474

EATER

NOVEMBER 27, 2024

. | Courtesy of Marielba Alvarez / Smithsonian Institution Where to find manoomin rice cakes, “kick-ass buffalo chili,” fry bread tacos, and stunning Indigenous artwork As a We Wai Kai First Nation member , I know that food connects Indigenous people to our history, traditions, and stories. My garden is where it all starts,” Oden explains.

Innovation 320

Innovation Food Truck Seasonal Menu 2004 320

Modern Restaurant Management

FEBRUARY 12, 2021

Your restaurant website needs to help your guests find you online, inform them about your menu and, possibly, help them reserve a table or order a delivery directly from you. Implement an online reservation system. Implement an Online Reservation System. But have you thought about your website design? Represent the whole menu.

Design 520

Design Online Ordering Mobile Ordering Reservations 520

Modern Restaurant Management

JANUARY 19, 2021

New idea, online menu, real food. That sounds pretty good—with YOY reservations and walk-ins still down more than 60 percent globally due to COVID restrictions, it’s not just about an outlet to test new food types, it’s about keeping the lights on. ” doesn’t need to be reserved for dine-in only.

Front of House 530

Front of House Online Ordering Food Order Small Business 530

Modern Restaurant Management

MARCH 21, 2024

It also ended with continued economic growth and low unemployment, making it a profitable, yet challenging year for small businesses in the food service industry. As we head into 2024, all eyes are on the Federal Reserve as interest rates hold the key to employment and the consumer spending fueling the small business economy.

2024 450

2024 Small Business 2023 Food Truck 450

Modern Restaurant Management

NOVEMBER 15, 2021

Of course, restaurants can apply automation technologies to a variety of front of house processes, including automated checkout and reservation systems that save employees hours in manual tasks, allowing them to devote more time and attention to guests in the dining room. Optimize Food Safety Protocols. trillion each year.

Training 489

Training Front of House Food Safety Back of House 489

EATER

MAY 24, 2024

Photo illustration by Lille Allen Casey McQuiston’s newest romance, a polyamorous romp through the mixology world, a pastry-filled Parisian memoir, and more have us excited for summer reading We look forward to reading near a body of water all year, and this season’s food-themed releases don’t disappoint.

Food 315

Food Book Transportation Back of House 315

Modern Restaurant Management

JUNE 12, 2024

For example, implementing a seamless online reservation system optimizes the restaurant's scheduling while offering convenience to customers. AI-driven predictive analytics, for instance, help forecast demand, manage inventory, and reduce food waste. Some restaurants already employ such tools for optimizing food preparation.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

JUNE 16, 2022

Surveys have shown that these trends are driven primarily by a Millennial customer base, with 64 percent of Millennials saying food delivery and takeout are “essential to the way they live. When online reservations first arrived, plenty of restaurants scoffed at the idea of axing customer interaction. A Fearful Transition.

Online Ordering 472

Online Ordering Point of Sale Management Management 472

Modern Restaurant Management

JANUARY 22, 2024

It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Leverage consumer data to learn about preferences, dietary restrictions, and favorite foods. People want service that is quick, easy, and hassle-free.

Loyalty Program 453

Loyalty Program Mobile Ordering Dietary Restrictions Social Media 453

7 Shifts

NOVEMBER 24, 2024

Whether it’s managing reservations, coordinating with servers, or handling situations with grace, a skilled hostess brings a mix of warmth, professionalism, and operational expertise to the table. How would you handle a party arriving late for their reservation? How would you handle a party arriving late for their reservation?

Hospitality 195

Hospitality Seating Customer Experience Reservations 195

Modern Restaurant Management

MARCH 12, 2021

From ordering food to reserving a table, they want to do things digitally. Digital service : Despite the convenience ordering online and reservation apps provide, diners still like human interaction with their transactions. Every year, 22 to 33 billion pounds of food goes to waste in restaurants.

Mobile Ordering 493

Mobile Ordering Front of House Communication Online Ordering 493

Modern Restaurant Management

SEPTEMBER 11, 2023

Within a single chat interface, consumers can go through the entire menu, choose food and beverage products, add them to their cart, and make payments. For example, Gupshup partnered with India-based food joint Wow! Automated Ordering AI-powered chatbots can handle customer orders, reducing the need for human intervention.

Technology 538

Technology Seasonal Menu Online Ordering Customer Service 538