Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.

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2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

OCTOBER 19, 2022

To boil it down even more, if Google can quickly find a credible and useful website, that website will appear higher up in search results. Generally speaking, the higher the rank, the more likely a consumer is to click on a website. with locations also listed on your website for a local visibility boost.

SEO 475

SEO Social Media Website Management Online Ordering 475

Modern Restaurant Management

AUGUST 15, 2024

One smart idea is investing in software that can schedule employees’ working hours, manage HR processes, prepare payroll, analyze labor data, and monitor employee attendance. Self-service kiosks can maximize the number of on-premise orders while mobile apps or websites allow customers to place orders directly without staff intervention.

Loyalty Program 449

Loyalty Program Hiring Point of Sale Recruiting 449

Modern Restaurant Management

NOVEMBER 7, 2023

And there are a few reasons that having a thorough, structured digital marketing strategy is imperative to the overall success of your restaurant or franchise. Prioritize Building and Managing Your Website There’s a new trend where restaurants are opening locations without creating a website.

Marketing 510

Marketing Social Media SEO Front of House 510

Modern Restaurant Management

OCTOBER 25, 2022

While there’s no method that is 100% effective at preventing and eliminating new threats to businesses and their patrons, becoming familiarized with the way scammers work can save a business- whether its family-owned or a mega franchise- from taking a hit. A QR code is really just a different way to distribute a website address.

Online Ordering 475

Online Ordering Website Management Social Media Mobile Ordering 475

Modern Restaurant Management

FEBRUARY 25, 2022

The modern restaurant has a lot of competition, including other local restaurants, franchises, and the biggest of national chains. Having a website, learning even a little about search engine optimization (SEO), and filling out your Google My Business (GMB) template should all be something you already have in place. That needs to go.

2022 532

2022 Marketing Email Marketing Social Media 532

Modern Restaurant Management

JUNE 12, 2023

For restaurant owners or franchise managers, the importance of brand purpose and social responsibility can’t be overstated, especially when attracting the Gen Z demographic. This tech-savvy, socially conscious generation has distinct preferences and values that can significantly shape the success of your establishment.

Social Media 419

Social Media Loyalty Program Communication Website Management 419

EATER

OCTOBER 15, 2024

It’s a great tool for our overall success,” said Emily Lyall, operations manager at the Lafayette Public House , a coffee, bar, and kitchen. Budderfly manages the utility bills free of charge, and when electricity costs drop, it shares those savings with the restaurant. Not all California restaurateurs agree.

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Compost Food Equipment Waste 285

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. Lef f , Co-Managing Partner of Ervin Cohen & Jessup. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S.

Food Safety 528

Food Safety Mobile Ordering Online Ordering Kitchen Safety 528

Goliath Consulting

APRIL 28, 2020

Larger franchises have offered free delivery (McDonalds, Applebee’s, IHOP, Panera Bread, Wingstop and Chipotle Mexican Grill, among many others) to accommodate decreasing on-premise sales (1). Even larger brands, like that of the sub/sandwich franchise Jersey Mikes, relied on third-party delivery as a way of managing within its capacity (4).

Delivery 269

Delivery Food Back of House Franchising 269

7 Shifts

NOVEMBER 19, 2019

As the demand for a higher minimum wage continues to grow on a state and a federal level, restaurant owners and managers are understandably paying more attention to their restaurant’s labor cost percentage. One of them is expanding into online ordering on your own website.

Management 253

Management Management Employee Relations Restaurant Law 253

Modern Restaurant Management

APRIL 20, 2020

Its delivery function is unique in that restaurants can easily fulfill commission-free, direct orders placed through their own website, and other owned channels. With Direct Delivery, restaurateurs will be able to: Increase online order profitability, driving commission-free orders from their website, email and social media channels.

Healthcare 452

Healthcare Small Business Kitchen Safety Front of House 452

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Non-members may view an executive summary online on FPI’s website.

2022 540

2022 Mobile Ordering Guest Recovery Point of Sale 540

Goliath Consulting

MAY 19, 2020

It can be stressful to manage a growing catering business without relying on technology. there will be logistical challenges in trying to keep track of every detail without a business management software. Are you interested in managing your catering program? INVEST IN TECH.

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Sign up here.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.

Kitchen Safety 516

Kitchen Safety Loyalty Program Delivery Customer Service 516

Modern Restaurant Management

JUNE 30, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The bill would have had a dramatic impact on fast food franchises. Legislation.

2021 476

2021 Restaurant Law Kitchen Safety Food Safety 476

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 532

Online Ordering Back of House Customer Service Small Business 532

Modern Restaurant Management

DECEMBER 23, 2019

And, although many people think that the restaurant industry is dominated by franchises, 70 percent of restaurants are single-unit operations, according to the National Restaurant Association. Customers should experience your brand consistently whether they’re on social media, a mobile delivery app, your website or in your restaurant.

Social Media 335

Social Media Customer Experience Customer Service Small Business 335

7 Shifts

JUNE 1, 2022

Website: BITAC Food and Beverage. Website: MURTEC. Website: The International Restaurant and Foodservice Show of New York. Website: Food Marketing Conference. Restaurant Franchising and Innovation Summit. The opportunities and challenges that franchises face aren't always the same as their single-unit counterparts.

2022 195

2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Rick Camac Dean, Restaurant & Hospitality Management at ICE (Institute of Culinary Education). Here are their responses.

2020 452

2020 Online Ordering Customer Experience Point of Sale 452

Modern Restaurant Management

OCTOBER 18, 2019

In this edition of MRM News Bites, we feature Winnow, Epic Burger, OneDine, Revenue Management Solutions, t he ONE Group Hospitality, McCain Foods, Epson America and Noble, Inspire Brands and 2nd Avenue Lighting. Revenue Management Solutions launched metiRi, a new financial solution. Winnow Raises $20M to Fight Food Waste.

Waste 262

Waste Food Franchising Franchise 262

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. Apple | Android 3.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. Apple | Android 3.

Management 352

Management Management Operations Mobile Ordering 352

Rocket Fuel

NOVEMBER 19, 2024

Back-of-House (BOH) Systems: BOH platforms offer streamlined inventory management, staff coordination and kitchen operations tracking. Payroll Portals: Payroll platforms track employee hours, manage schedules and process payments seamlessly. Was a new manager on duty? These systems help optimize efficiency behind the scenes.

Operations 52

Operations BOH Franchising Franchise 52

Goliath Consulting

APRIL 4, 2020

From long wait times via phone and the website servers continuously slowing down or crashing, I received multiple requests for filing assistance and answers to questions. The company also has a management division that manages full-service restaurants. Most of the issues with the process are individual business specific.

Website Management 236

Website Management Email Marketing 2019 Insurance 236

7 Shifts

NOVEMBER 5, 2019

This post will walk you through creating, optimizing, and managing your restaurant business profile not only for single-site restaurants, but also multi-location restaurants and franchises. It even provides a “critic reviews” section from third-party, high authority websites. What is a Google My Business Account?

Website Management 253

Website Management Customer Service Customer Experience Online Ordering 253

EATER

JUNE 29, 2022

Texas Chicken and Burgers looks like a franchise in a national fast-food chain, and while they haven’t officially franchised yet, that’s exactly what the partners are going for. Almost all were managed and staffed by Afghan immigrants who had fled the Soviet occupation of Afghanistan. Clay Williams. Mike Diago.

Franchising 246

Franchising Franchise Cash Management Food Order 246

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. For owners: Businesses can now select safety measures they have in place at their property by accessing the checklist in their Tripadvisor management center (for free).

Guest Recovery 540

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 540

7 Shifts

AUGUST 26, 2021

The fast-paced nature of the restaurant industry makes it difficult for owners and managers to sit down, let alone read reports, restaurant magazines and blog posts to gain industry knowledge. podcast website. podcast website. podcast website. podcast website. The solution is simple: Podcasts! The Garnish by Toast.

Coaching 195

Coaching Website Management Email Marketing Retail 195

Goliath Consulting

JANUARY 1, 2020

The company also has a management division that manages full-service restaurants. Website: www.goliathconsulting.com. Goliath Consulting enjoys a ten-year track record of creating client success among local, regional and multi-unit national restaurant chains. Contact: getresults@goliathconsulting.com.

Social Media 230

Social Media 2006 2016 Website Management 230

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The Upton Group, LLC launched a new website for restaurants and small businesses impacted by government orders to shut down or go to delivery only service.

Online Ordering 290

Online Ordering Insurance Mobile Ordering Website Management 290

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. In addition to product-specific resources, Tipping Point includes e-Learning and training materials to support both restaurant managers and servers.

Bar 388

Bar Cash Management Loyalty Program Point of Sale 388

7 Shifts

AUGUST 18, 2024

Buying into a franchise can be a good option because it provides support and brand recognition. Specialty bars focus on a particular type of drink or theme, such as wine bars or cigar bars, but can be much more expensive to manage. Hiring a Strong Team You'll need a manager, bartenders, waiters, and security.

Bar 370

Bar License Email Marketing Customer Service 370

Clover - Restaurants

MARCH 20, 2024

“Even with today’s economic headwinds, franchised businesses continue to grow, providing more good-paying jobs for their employees, and serving their local communities,” said International Franchise Association (IFA) president and CEO Matt Haller. How do restaurant franchises work?

Franchising 52

Franchising Franchise Document License 52

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. Single restaurant proprietors and large franchise chains alike utilize SALIDO’s enterprise-level solution to revamp traditional and outdated operational systems.

Fast Casual 407

Fast Casual Casual Menu Mobile Ordering 407

EATER

FEBRUARY 26, 2024

In 1985, the brothers fashioned the Melting Pot into a franchise company, opening a few new restaurants every year; it currently has 96 locations in the U.S. We still want to own celebrations,” says Scott Martin, a regional general manager for the Chapmans’ Melting Pot locations. “We Now, Bob Johnston is the company’s CEO.

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Dine-in Customer Experience Specials Cash Management 312