Modern Restaurant Management

AUGUST 3, 2020

The two biggest challenges noted were “declining local consumer demand” and “limited dine-in capacity,” closely followed by “keeping staff and guests from contracting COVID-19.” ” The pace of recovery for Yum! Their recovery pace is only quickening. ” Franchise Sale to Explode.

2020 487

2020 Franchise Franchising Food Order 487

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. Small Business Recovery.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. He started his career with Hardee’s Food Systems in 1983 ending in the position of District Manager.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

DECEMBER 14, 2020

” Here’s how Drive Kindness works: Drive Kindness’ franchise owners will charge restaurants a flat rate. "Together we look forward to empowering North American restaurateurs to deliver superior guest experiences and make them wildly successful." " Lightspeed Acquires Upserve. . "We

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Webinar Customer Experience Mobile Ordering Customer Service 474

Goliath Consulting

JUNE 15, 2020

Akash Kapoor, CEO of Bay Area-based franchise Curry Up Now, is simplifying his menu by combining. “We The reality is everyone has to adjust in some capacity but everyone is very focused on the guest’s experience still and that will get them far” (5). As such, communication and transparency is a necessary component of recovery.

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Supplies Food Supply Sourcing Guest Recovery 311

Modern Restaurant Management

DECEMBER 4, 2020

” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. “Restaurants should consider alternative ways of driving guests back to make up for the loss in gift card sales,” said Paytronix President and CEO Andrew Robbins. "In the U.S.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Modern Restaurant Management

JULY 7, 2020

We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.” The proceeds will be used to satisfy the cash merger requirement, for general corporate purposes, and to accelerate the development of corporate locations and franchise restaurants.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

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Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

APRIL 7, 2020

Tripadvisor launched the first of several initiatives to provide immediate economic support to our local communities, enabling diners and travelers to assist in the long term recovery of travel and hospitality businesses impacted by the COVID-19 pandemic. "Tripadvisor and a member of the KFC family for more than 25 years.

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Tip Distribution Healthcare Hospitality Food Supply 426

Modern Restaurant Management

FEBRUARY 28, 2020

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. With the ability to cover and heat all areas, AQUAlounge will ensure a comfortable guest experience while sipping cocktails, dining or relaxing on the water.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

AUGUST 17, 2020

Since the week ending June 28 the industry’s recovery remains stagnant. Guest Trend Insights from Black Box Guest Intelligence™ Restaurant Staff Key to Retaining Guests by Maintaining a Clean & Safe Environment. Read more in the latest Restaurant Guest SatisfactionSnapshot. See details here.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Foodable

MAY 25, 2021

The two regional brands combined represent over 3,800 franchised or company-operated restaurants in 44 states and 43 foreign countries and U.S. They both have a desire and drive to be the best they can possibly be… it’s all about scale and size, and ensuring that we have the guest experience in mind.” and Hardee’s. territories.

Guest Recovery 91

Guest Recovery Hospitality Technology Franchise 91

Rocket Fuel

NOVEMBER 6, 2024

Executing benefit renewals and enrollments takes time, especially in dispersed, decentralized organizations with numerous franchise locations. By reviewing guest comments from the past year, operations can spot trends and identify areas for enhancement. Reaching every employee can be a logistical challenge.

Operations 52

Operations Employee Relations Tip Distribution Guest Recovery 52

Modern Restaurant Management

NOVEMBER 5, 2019

Increasing industry awareness of the Bill Emerson Good Samaritan Act (“Act”) so as to encourage safe and effective food donation and recovery. This frees up time to focus on guests, while the features do the hard work on their behalf. All guest donations will go to Action Against Hunger.

Waste 253

Waste Food Leadership Customer Service 253

Foodable

JULY 13, 2021

Mighty Quinn’s is a restaurant franchise that specializes in authentic, slow-smoked barbecue. So we switched over to a new platform that enables a more seamless guest experience,” says Magid. We think having a solution for our guests outside the third party world was important.” That was right up our alley.”

Guest Recovery 90

Guest Recovery Hospitality Franchise Franchising 90

Foodable

DECEMBER 14, 2021

Pokéworks started in 2015 in New York City, the company started franchising in year two and has eight company stores, seventy franchised locations and is in twenty states plus Mexico. To hear more from all of the guests that stopped by Hospitality Hangout at the Restaurant Leadership Conference check out this episode.

Guest Recovery 79

Guest Recovery Leadership Franchise Franchising 79

Foodable

NOVEMBER 17, 2021

Schatzberg and Frischling chat with Michael Beacham, president of Reef , Zach Oates, chief executive officer at Ovation , Tom Kaiser , senior editor at Franchise Times Magazine, and Trish Giordano, chief sales and marketing officer at Earl Enterprises. You can tune in to hear Oates talk about what's new at Ovation and more.

Guest Recovery 76

Guest Recovery Food Franchise Franchising 76

Aaron Allen & Associates

JUNE 13, 2024

Whether establishing a franchising system to go from 20 to 200 units or thinking of going public at 500+ units, operational excellence, retooling of systems, bringing up standards and SOPs to top-tier performance is what is feeding a cycle of same-store sales and enterprise value growth. Which are those?

Fast Casual 52

Fast Casual Point of Sale Guest Recovery Casual 52

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. Lunchbox , 2021) Restaurant Franchising Statistics 1-2 locations will have opened while you’re reading this article. Successful F&B concepts can quickly scale and expand through franchising, especially in the US and Europe.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.

2020 461

2020 Guest Recovery Kitchen Safety Online Ordering 461

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. This is encouraging for restaurants, especially as only about 8 percent of respondents said that guests will be very unwilling.

2020 553

2020 Mobile Ordering Hotels Food Safety 553

Modern Restaurant Management

DECEMBER 30, 2024

In a recent report shared by TouchBistro on the State of the Restaurant Industry for 2025, data provides key insights into a year marked by both significant hurdles and notable resilience for the restaurant franchising industry and quick-service restaurant (QSR) operators.

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Loyalty Program Franchise Franchising 2025 251