7 Shifts

JUNE 16, 2022

That's why many franchisors rely on a franchise advisory council (FAC). Purpose of a Franchise Advisory Council? Franchise Advisory Council Versus Franchisee Association. What is the purpose of a Franchise Advisory Council? What is the Difference Between a Franchise Advisory Council and a Franchisee Association?

Franchise 370

Franchise Franchising Communication Front of House 370

Modern Restaurant Management

MAY 7, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Randy’s Donuts began franchising domestically in the summer of 2019. Randy's Donuts Plans Aggressive Expansion. In total, 165 stores are set to open.

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

NOVEMBER 2, 2021

MRM's Franchise Feed provides the latest news in restaurant and MUFSO franchising. Subway® announced significant expansion in India, Sri Lanka and Bangladesh, as the company signed a master franchise agreement with Everstone Group (Everstone), a South Asia focused leading private investment firm.

Franchising 450

Franchising Franchise Leadership Beverage 450

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. ” Taffer's Tavern Inks Multi-Unit Deal. metro area.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new formats come on the heels of a major multi-unit franchise development strategy announced last month that is set to grow the brand to 2,000 units. QDOBA's New Concept.

Franchising 385

Franchising Franchise Loyalty Program Kitchen Safety 385

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Moe's Franchise Transfer Complete. The revenue-based incentives come from a combination of reduced royalties and initial franchise fees. Nathan's Teams with Kitopi.

Franchising 364

Franchising Franchise Customer Experience Customer Service 364

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Curry Up Now will be the first restaurant is L2V’s portfolio and the investment will support the rapid growth and expansion of both corporate and franchised locations. "We

Franchise 340

Franchise Franchising 2020 Leadership 340

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Taco John’s Launches Aggressive Franchising Initiative. All of the elements are in place for aggressive franchise growth.”

Franchise 305

Franchise Franchising Fast Casual Point of Sale 305

Modern Restaurant Management

DECEMBER 23, 2020

The architects at EMPAD Architecture & Design have been designing both franchise and private owner restaurants over the past 17 years for various types of restaurateurs ranging from small quick service restaurants and drive-thrus to unique concept, full-service elegant dining establishments. With the current climate of the U.S.,

Design 539

Design 2021 Outdoor Brewery 539

Modern Restaurant Management

FEBRUARY 4, 2021

In a study conducted by InGage Consulting and Franchise Business Review, franchisees that are engaged in their business are 3.7 The top-performing restaurant franchises have robust training and support in place — but that doesn’t always mean it’s centralized and organized. Create a Central Hub with Engaging Content.

Franchising 508

Franchising Franchise Leadership Cash Management 508

Modern Restaurant Management

MARCH 12, 2021

First-time Chicken Salad Chick (CSC) franchise owner Claibourne (Clay) Rogers was introduced to the fast-casual concept in 2015 when she served as an account director at the brand’s public relations firm, Fish Consulting. They gravitated to franchising because they had no experience in opening a business.

Franchising 450

Franchising Franchise Fast Casual Online Ordering 450

Modern Restaurant Management

JANUARY 26, 2021

At every franchise, we’ve significantly increased the frequency of cleaning, especially in congested areas such as lobbies and restrooms — which contain hand sanitation stations for easily accessible hand hygiene. A Clean Slate. Keeping Calm and Carrying On.

Kitchen Safety 508

Kitchen Safety Food Safety Dine-in Delivery 508

Modern Restaurant Management

NOVEMBER 7, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Leading the Tampa expansion are Tammy and Brad Cochran of Tampa Bay CSC, multi-unit Chicken Salad Chick franchise owners. ” The Dolly Llama Looking to Franchising.

Franchising 193

Franchising Franchise Fast Casual Point of Sale 193

Modern Restaurant Management

DECEMBER 7, 2020

Fortunately, loosened restrictions have allowed most restaurants to welcome dinner back, although in many cases they are still operating at reduced capacity and with such caveats as shortened menus, face coverings when not seated, and social distancing. Why Franchises Are Digitizing Brand Audits. Getting the Most Out of Brand Audits.

Customer Experience 395

Customer Experience Audits Franchising Franchise 395

Modern Restaurant Management

MARCH 28, 2022

Set to open this summer, it will be the first franchised Express location for Captain D’s and features both drive-thru and walk-up windows for ordering and picking up. Most recently, we’ve begun to build a 30-seat location in Ellenwood, Georgia, that is cobranded with our BP gas station and convenience store.

Operations 474

Operations Franchising Franchise 2013 474

7 Shifts

OCTOBER 21, 2021

Fast food chains or quick service restaurants prepare mass-produced take-out food and usually follow a franchise model. These restaurants generally have limited menus, no seating, and fewer (if any) servers compared full-service restaurants. The initial franchising costs are higher than opening an independent restaurant.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

Modern Restaurant Management

AUGUST 19, 2020

With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. The organization owns the Roy Rogers brand, as well as Marriott and Hilton franchises in Maryland, Pennsylvania, and Georgia.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JUNE 30, 2023

Keeping brand integtrity, the interior featured a walk-up counter, digital menu boards and condensed seating/waiting areas with TVs. Our client, a quick-serve franchise chain, found its drive-thru menu boards were confusing to guests. Too many choices and configurations led to customers ordering lower-priced items.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

DECEMBER 22, 2020

Our customer data and customer experience tool, Wisely, has also been a crucial implementation for us to control crowd size as people wait to be seated in-restaurant, and the information we collect through the platform enables us to tailor a more personalized experience through preferences and communications with our guests.

Hospitality 493

Hospitality Customer Experience Food Safety Online Ordering 493

Modern Restaurant Management

DECEMBER 14, 2022

Robots can come in and be a much-needed assistant to servers, efficiently carrying hot and heavy dishes to and from tables so servers have to walk less and greeting and seating guests as they enter the restaurant so servers don’t have to disrupt their flow. During a busy rush, coordinating these varied tasks can become overwhelming.

Front of House 450

Front of House Customer Service Customer Experience Entertainment 450

Modern Restaurant Management

OCTOBER 18, 2019

The secure, fast and easy SaaS application gathers, consolidates, standardizes and verifies financial data from all points in a franchised system. ” RMS called on expert consultants with ties to some of the largest franchise operations in the world to build metiRi. .

Waste 262

Waste Food Franchise Franchising 262

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. " Restaurant real estate changes to align with consumer preference.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

AUGUST 5, 2020

ECJ’s Food, Beverage and Hospitality Department attorneys advise food and beverage clients, startups and other businesses on a comprehensive range of issues, including employment, trade secrets, partnership disputes, contract negotiations, intellectual property, licensing and franchise disputes.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

EATER

MARCH 21, 2023

257 or the FAST Recovery Act , aimed to protect workers like Vilorio by convening a council made up of workers and corporate and franchise representatives to “establish sector-wide minimum standards on wages, working hours, and other working conditions related to the health, safety, and welfare” of fast-food workers. “In

Food 246

Food Food Safety Restaurant Law Franchise 246

EATER

SEPTEMBER 26, 2023

With a flagship 1,800-seat location in the city of Erbil and a second 800-seat location in Sulaimani (also spelled Sulaymaniyah), ABC is one of Iraq’s most popular restaurant brands, with often busy dining rooms, large social media followings, and billboards all over. Children mob the costumed figure, squealing with delight.

Employee Relations 347

Employee Relations Travel Sports Social Media 347

Modern Restaurant Management

FEBRUARY 25, 2020

For five years, these independent businesses, many of which are single-unit franchises, have faced serious threats of regulatory non-compliance and legal action that have restricted capital investment and stifled growth and job creation. ” Chairman Ring was joined by Board Members Marvin E.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

EATER

JUNE 29, 2022

As she waits for her four pieces of fried chicken and a biscuit, a teenage boy hustles through the door, places his order, and sits on the edge of a bench seat, tapping his foot and singing under his breath. “I had to stop at Crown’s.”. The meat itself is halal, but the chicken preparation is classic Southern American. Clay Williams.

Franchise 246

Franchise Franchising Cash Management Food Order 246

Modern Restaurant Management

NOVEMBER 25, 2020

Because of this, most of our restaurants are outfitted with outdoor patio seating so guests can enjoy their meal, and the fresh air, with their family and friends.” The chef-driven food hall concept offers a dining experience guided by hosts to greet and seat, and servers to curate a culinary tour in an upscale atmosphere.

2021 504

2021 Tourism Outdoor Fast Casual 504

Modern Restaurant Management

FEBRUARY 18, 2020

Technology-enabled franchises are better positioned to continually evolve to meet guests’ changing expectations. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery. The sleeping giant is virtual kitchens.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 21, 2020

Another important lesson that I learned, and I believe the industry learned, is that it pays to be a part of a family, such as the Greek from Greece Café Cuisine franchise family. Ross Franklin, CEO and Founder of Pure Green Franchise. There are only so many seats a given area can support. Despite that sales are still down?

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

7 Shifts

FEBRUARY 8, 2024

OpenTable seats around 1.6 OpenTable offers unique back-end benefits to restaurants, too, providing a customer management system, seating optimization tools, and monetizable experiences restaurants can use to grow their reach, turn guests into regulars, and reduce chaotic peaks and valleys. Apple | Android 4. Apple | Android 5.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

OpenTable seats around 1.6 OpenTable offers unique back-end benefits to restaurants, too, providing a customer management system, seating optimization tools, and monetizable experiences restaurants can use to grow their reach, turn guests into regulars, and reduce chaotic peaks and valleys. Apple | Android 4. Apple | Android 5.

Management 352

Management Management Operations Mobile Ordering 352

EATER

FEBRUARY 26, 2024

Some of the restaurant’s familiar secluded booths remain, but much of the open space creates an atmosphere more suitable for groups thanks to larger tables, canary-colored banquette seating, and specially designed tables that can be easily pushed together. Now, Bob Johnston is the company’s CEO.

Dine-in 312

Dine-in Customer Experience Specials Cash Management 312

Modern Restaurant Management

FEBRUARY 28, 2020

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. Spurrier’s will provide guests with a mid-century modern atmosphere and an array of seating options from bar-top tables to oversized couches and booths.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

7 Shifts

NOVEMBER 5, 2019

This post will walk you through creating, optimizing, and managing your restaurant business profile not only for single-site restaurants, but also multi-location restaurants and franchises. Wheelchair accessible seating. What is a Google My Business Account? Wheelchair-accessible elevator. Wheelchair accessible entrance. High chairs.

Website Management 253

Website Management Customer Service Customer Experience Book 253

Perfect Daily Grind

SEPTEMBER 7, 2022

To overcome these difficulties, specialty coffee shops in airports should provide some seating for customers who prefer to stay in. Another essential element of opening an airport coffee shop is making the decision between remaining as an independent business or starting a franchise store.

Café 158

Café Franchise Franchising Beverage 158

EATER

FEBRUARY 25, 2022

Guests are assigned seats in the Crown of Cordellia dining room. Dinners stuck to the usual cruise script with assigned seating and a repeat server, but the format changed each night. It’s nothing if not aggressively inventive, which is remarkable for a franchise with this many corporate cooks in the kitchen. Carlye Wisel.

Hotels 286

Hotels Entertainment Fast Casual Food Order 286