Goliath Consulting

FEBRUARY 26, 2021

Though words like “work culture” and “cultural fit” have been controversial in the recruiting realm (1), there is no denying that restaurants with excellent work culture benefit from happy employees and many loyal customers. Denise Lee Yohn from QSR Magazine uses Southwest, Zappos and Virgin to exemplify great work culture (1).

Customer Experience 273

Customer Experience Customer Service Café Magazine 273

Goliath Consulting

MARCH 19, 2021

Employees are considering their personal safety as a priority these days,” said Danny Klein from QSR Magazine (6). This is exactly how Ricky Girardi, previously director of HR and Training at a Chick-fil-A franchise, approached it,” Wang said. One such stressor that is highly relevant in 2021 is safety concerns around COVID-19.

Recruiting 195

Recruiting Small Business Magazine Hiring 195

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. COVID-19 Foot Traffic at QSRs. Top Trends Impacting QSRs.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Technology-enabled franchises are better positioned to continually evolve to meet guests’ changing expectations.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Apicbase

JANUARY 13, 2023

QSR Magazine , 2019) There are 155,448 single-location full-service restaurants in the US. FSR Magazine , 2022) Use of QR code payments keeps growing. Lunchbox , 2021) Restaurant Franchising Statistics 1-2 locations will have opened while you’re reading this article. Statista , 2022) The US franchising industry employs 8.5

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Ross Franklin, CEO and Founder of Pure Green Franchise. The pandemic has franchise brands considering their next business move, and how to be successful in the future. Here are their responses.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

JANUARY 11, 2022

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. This edition of MRM's "Ask the Expert” features advice from Trion Group.

2022 221

2022 Insurance Document 2021 221

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. To streamline the process further, 37 percent of restaurant operators plan to adopt automated labor management and recruitment systems.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. As such, a big focus in 2020 will be on how to find, recruit and keep team members. Recruiting Platforms. Jonathan Duarte of GoJobs.

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2020 Kitchen Safety Consumer Goods Point of Sale 345