Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Modern Restaurant Management

JULY 21, 2021

There is no doubt that franchises do an incredible amount to help their franchisees, whether that’s providing business support and sharing key information to offering training and access to their trademarks and branding. Unfortunately, what many franchises often lack in providing is a unified payments system.

Franchise 450

Franchise Franchising Customer Experience Small Business 450

Modern Restaurant Management

FEBRUARY 13, 2024

A Franchise Disclosure Document (FDD) serves as the foundation of the franchisor-franchisee relationship. Not only is it a critical sales tool for the franchisor, but it also gives a prospective franchisee vital insight into the franchise opportunity and help them make an informed decision to invest.

Document 468

Document Franchise Franchising Point of Sale 468

Modern Restaurant Management

JANUARY 27, 2020

What does it really mean to franchise your restaurant? Franchising is a great way to grow a brand using other people’s capital. If you take the franchising plunge, you must understand that franchising is a business in itself and be prepared to devote the necessary resources to your franchising business.

Franchise 337

Franchise Franchising Document Restaurant Law 337

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton. .”

Franchise 383

Franchise Franchising Fast Casual 2019 383

Modern Restaurant Management

AUGUST 30, 2021

Many Canadian restaurant brands hit an immediate wall when they attempt to adapt to the United States’ tech-forward approach to operations. As third-party delivery became increasingly important, anything that could streamline operations was an enormous business perk. restaurant market.

Innovation 493

Innovation Technology Franchise Franchising 493

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new formats come on the heels of a major multi-unit franchise development strategy announced last month that is set to grow the brand to 2,000 units. QDOBA's New Concept.

Franchise 385

Franchise Franchising Loyalty Program Kitchen Safety 385

7 Shifts

DECEMBER 3, 2019

The people have spoken, and your restaurant franchise is a winner. Therefore, it might be time to expand your franchise and lay the foundation for one (or even several) more franchise locations. Read on for our actionable, step-by-step process on how to expand your franchise. Next, you need a location.

Franchise 368

Franchise Franchising Audits Point of Sale 368

Modern Restaurant Management

JUNE 30, 2023

” This was both a technology and operational fail due to lack of proper testing/QA and employee training. One of Merriam-Webster’s definitions for orchestration is “to arrange or combine so as to achieve a desired or maximum effect.” It’s not enough just to contain it for transport.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. BWW Franchisee Acquisition Completed. DRH’s common stockholders received $1.05 per share in cash.

Franchise 364

Franchise Franchising Customer Experience Customer Service 364

Modern Restaurant Management

JULY 29, 2020

For large-scale restaurant operations, now is the time to double down on stringent standards, good customer communication, and consistent application of your standards. For franchises, that means making sure your evaluations and data collection house in order. across your franchises. Define Data-Based, Measurable Standards.

Front of House 539

Front of House Management Management Franchise 539

Modern Restaurant Management

NOVEMBER 4, 2024

In a statement, the owner and operator of 39 domestic restaurants in the casual dining chain, says its expects to use the time and legal protections made available through the Chapter 11 restructuring process to allow the company to explore strategic alternatives in order to ensure the long-term viability of the brand. "The

2024 221

2024 Point of Sale Franchising Franchise 221

Modern Restaurant Management

NOVEMBER 20, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Brings on Franchise Veteran. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Giorgio Minardi.

Franchise 261

Franchise Franchising Customer Experience 2020 261

Modern Restaurant Management

SEPTEMBER 11, 2020

As multi-brand operators seek new ways to reach their customers, gift card programs are one way to engage multiple customer bases at once. For multi-brand operators, this means juggling multiple entities and ensuring each brand is flexible and responsive to changes in the market. This can save your company time and money.

Loyalty Program 508

Loyalty Program Point of Sale Franchising Franchise 508

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

Franchise 275

Franchise Franchising Loyalty Program Book 275

Modern Restaurant Management

APRIL 9, 2020

The following seven tips can help restaurant managers and HR professionals navigate risk in this rapidly evolving pandemic, especially as restaurants in many jurisdictions are required to operate solely with take-out or delivery service options. Others may have decided to shutter operations altogether. Share Guidance.

Leadership 558

Leadership Kitchen Safety Employee Relations Tip Distribution 558

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. 71 percent rely on delivery for 11 percent or more of sales.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

APRIL 3, 2024

When looking at the franchise threat landscape today, the gaps between the digital haves and have nots are a primary challenge. It’s a type of risk restaurant brands and operators haven’t seen before, and the potential for financial loss and reputational damage is truly massive.

Email Marketing 512

Email Marketing Small Business Point of Sale Franchising 512

Modern Restaurant Management

MARCH 7, 2022

A majority of the deals we saw in 2021 were owners of existing restaurant concepts acquiring other brands to combine operations, and build scale. Brands that are proven outside their immediate home market, where we can accelerate growth through franchising. Some mitigation is expected, but the pressures added to the uncertainty.

2022 551

2022 Point of Sale Franchising Franchise 551

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. A full 55% of consumers consider takeout and delivery essential to their restaurant experience. Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. Try 7shifts for free.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. A full 55% of consumers consider takeout and delivery essential to their restaurant experience. Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. Try 7shifts for free.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

NOVEMBER 2, 2020

Use music to ease your customers’ stress levels, further their feeling of escapism, positively impact customers’ well- being, and ultimately increase sales. But what evidence is there to support that the right music can increase sales? Sound has the potential to enhance the way we feel in a magnitude of situations.

Point of Sale 509

Point of Sale Franchise Franchising Customer Experience 509

Modern Restaurant Management

JANUARY 2, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We've reached a point where we're recognizing the value and limits of these technologies. The cultivated meat industry is entering its next chapter.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. Peter Pane, a hamburger franchise with 46 locations across Austria and Germany, is investing in technology to run the business and deliver top-notch customer service.

Technology 450

Technology Dietary Restrictions Mobile Ordering Point of Sale 450

Modern Restaurant Management

NOVEMBER 1, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. "We've seen great success with the new restaurant prototype, remodels and operational upgrades. . "We're Krystal Eyes Refranchising. percent to +107.5

Franchise 216

Franchise Franchising Fast Casual Point of Sale 216

Modern Restaurant Management

AUGUST 15, 2024

These options also offer contactless payment solutions and integrated point-of-sale systems which can track sales and eliminate the need for manual cashiering. If a franchise needs four employees to serve 60 customers per hour, they’ll require only three skilled staff to complete the same task.

Loyalty Program 448

Loyalty Program Hiring Point of Sale Recruiting 448

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Here are their responses. To read part two, click here. generation.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

MAY 20, 2022

In addition to receiving double rewards points for a year to earn free food faster, the 8,300 Club will receive special perks like exclusive contests, invitations to new product tastings, and other special surprises throughout the year. "We The brand turned this honest mistake into a new marketing campaign: the 8,300 Club.

Email Marketing 473

Email Marketing Loyalty Program Point of Sale Download 473

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. DoorDash Deep Dish.

2020 487

2020 Franchising Franchise Food Order 487

Modern Restaurant Management

JUNE 16, 2020

Taking this personalized approach helped many quickly adapt and modify operations using problem-solving skills tailored to the unique conditions of their individual markets. Sarah Yee, who owns an L&L franchise in San Antonio, Texas, kept all 16 of her employees working their regular hours while growing her existing customer base.

Franchise 367

Franchise Franchising Leadership Food Safety 367

Modern Restaurant Management

JUNE 26, 2024

The popularity of drive-thru continues as sales are up 30 percent since 2019. An intuitive content management system (CMS) empowers you to feature the right items and promotions at the right time of day to boost sales. At leading restaurant chains, drive-thrus can account for 70 percent of sales or more , so every second counts.

Seating 437

Seating Mobile Ordering Point of Sale Customer Experience 437

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Recent technology advancements, mobile devices, and the pandemic all shifted the way restaurants need to operate. What are AI and ML?

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

7 Shifts

APRIL 13, 2021

Integrating sales and data into scheduling ?? When scheduling, Crumpton and his team use 7shifts’ projected sales—which is based on historical sales data that they import from their CAKE Point of Sales system , which integrates with the 7shifts’ platform. They're almost spot-on…” says Crumpton.

Front of House 370

Front of House Point of Sale Back of House Franchising 370

Modern Restaurant Management

NOVEMBER 7, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” North Point Advisors, LLC advised Chicken Salad Chick on the transaction, while King & Spalding LLP provided legal counsel. Brentwood Acquires Chicken Salad Chick.

Franchise 193

Franchise Franchising Fast Casual Point of Sale 193

7 Shifts

JANUARY 19, 2022

Before she was Pita Way's director of operations, Holly Megges was a store manager at one of Pita Way's 13 locations. It's all there,” explained Kim Jackson, District Manager and Franchise Trainer for The Human Bean. It's all there,” explained Kim Jackson, District Manager and Franchise Trainer for The Human Bean.

Point of Sale 370

Point of Sale Franchising Franchise Communication 370