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Feed the Front Line, Small Brand, Big Heart and Seafood for Heroes

Modern Restaurant Management

Feed the Front Line. ezCater launched Feed the Front Line , a program that helps anyone contribute meals to healthcare workers fighting coronavirus. Healthcare workers are risking their health to protect ours, and restaurants are fighting to stay in business. This edition of MRM News Bites features ezCater, S?mrus,

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Restaurants: The New Battlefield for Customer Experience

Modern Restaurant Management

Consumers look for a sparkling clean front of house. They usually can’t see into the kitchen, so if the front of house is a mess they will probably assume the worst about your kitchen. You get home from a long day at work, don't feel like cooking and want to treat yourself to some great food.

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MRM EXCLUSIVE: Can Technology Help Solve the Restaurant Labor Shortage?

Modern Restaurant Management

Restaurants that once employed full front of house operations, quickly turned into crews of kitchen and expeditor staff only, employing sometimes 25-50 percent of their original staff. The closure and restriction of dine-in operations has had a devastating impact on the industry. Roles shifted too.

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What Can I Do to Help My Restaurants and Community Battle the Effects of COVID-19?

Modern Restaurant Management

For every customer that orders via takeout or delivery, give them a voucher or offer a discount for in-house restaurant dining once quarantine guidelines lift. See if there is a need in your community for this type of service, especially if you already have in-house delivery vehicles, and offer the service. Communicate. Booze it up.

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Good Business: How The Salad House is Making a Difference During the Pandemic

Modern Restaurant Management

Joey Coiffi, top photo, CEO of The Salad House , a growing New Jersey-based fast casual franchise, discusses how their restaurants were able to quickly ramp up to help out, the impact of social media sharing as well as restaurant technology's role in giving back. How did you get the idea to contribute your food to hospitals?

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Lessening Employee Anxiety as Restaurant Doors Open

Modern Restaurant Management

For FOH: Assure front of house staff that you are complying with or exceeding all regulatory local, state and federal rules and regulations. Paying for their healthcare (or at least most of it) would be a really nice perk in today's environment. Here's some of their advice. Even though they have ?less

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Risks Lurk Behind the Door Marked ‘Employees Only’

Modern Restaurant Management

From digital menus to contactless payment options, restaurants today are flocking to front-of-house touchless technologies to keep customers safe and coming back. The best part is, if you’re leveraging BYOD for other back-of-house operations, you can also use it to easily implement a flexible self-scheduling application.