EATER

JUNE 16, 2022

They’re getting rid of the subminimum wage, the (legal) economic framework that supports tipping and cements foundational problems within hospitality like wage disparity between front and back of house and systemic bias against servers by customers. Bing bread at Parachute. We’ve inherited a broken template,” says Kim.

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7 Shifts

MARCH 29, 2023

Anthony Valletta has had an extensive career in the hospitality business. He started out at Darden Restaurants and has worked in executive leadership roles at Del Frisco's, Michael Mina and Birdcall before joining bartaco in 2021. And now we're starting to get a little bit more of the purpose-driven, of 'what do you stand for?

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Front of House Back of House Tip Distribution Coaching 195

7 Shifts

MAY 15, 2023

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. For restaurants, payroll includes hour wages as well as tips, which must be taken into account. Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ?

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EATER

JANUARY 20, 2023

He built the house before he was set to retire from the steel mill and his retirement gift to himself was to work himself on that farm as long as his bones would hold out. A pair of boletus edulis mushrooms, known to the author by their Polish name borowiki. Iliana Regan rose to national acclaim as a chef first. I thought about kissing them.

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Back of House Front of House Tip Distribution White Paper 246

EATER

MAY 29, 2020

As a former trader, as someone who follows markets and who looks at statistics and enjoys that aspect of the hospitality business in order to provide better hospitality to optimize operations and all those things, I very quickly extrapolated it to my own restaurants, to the Alinea group. Nick Kokonas is an owner of both operations.

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Back of House Kitchen Safety Email Marketing Take-out 225

Ken Burgin

FEBRUARY 13, 2024

Questions in the Minds of Restaurant Waiters and Bar Staff Applying for a Job Their concerns about pay and work hours can be somewhat different due to the nature of their roles, often including tips and more direct interaction with customers. How are tips distributed among front-of-house and kitchen staff?

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Front of House Tip Distribution Kitchen Safety Customer Service 78

SpotOn

JULY 29, 2024

Some restaurants implement a service charge in lieu of tips to create a tip-pooling system. It's also used to offset employee health insurance costs or ensure more equitable compensation for back-of-house staff members. But during the COVID-19 pandemic, many restaurants added service fees which, unlike tips, are mandatory.

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Tip Distribution Front of House Back of House Healthcare 52

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

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Food Tip Distribution Guest Recovery Food Safety 433

Touch Bistro

JULY 18, 2021

The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now. This report also revealed that the labor shortage was specific to back of house staff, with more than half (52%) of full service restaurants experiencing kitchen staffing shortages. Download Now.

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SpotOn

JULY 15, 2024

The host has a unique set of duties and responsibilities that ensure the restaurant's front-of-house runs smoothly. A good host will distribute large parties equitably since they're more profitable for servers (though they're also more work). But they're more than just a pretty face.

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Seating Fine Dining Customer Experience Online Ordering 52

Touch Bistro

JUNE 29, 2021

Rotational work schedules are common in hospitals, police and fire stations, factories, call centers, and of course, restaurants. Rotational work schedules are common in hospitals, police and fire stations, factories, call centers, and of course, restaurants. As a restaurant manager, you’ve got a lot on your plate. Let’s dive in!

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Download Tip Distribution Front of House Sourcing 52

Clover - Restaurants

MAY 3, 2024

According to the Centers for Disease Control and Prevention (CDC), there are an estimated 48 million people who get sick from foodborne illness each year, with 128,000 requiring hospitalization. An estimated 3,000 people in the U.S. die each year due to foodborne illness.

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Kitchen Safety Food Safety Food Food Supply 52

7 Shifts

OCTOBER 26, 2022

When you dine out at a restaurant, you tip your server. A guest's tip subsidizes wages for most of America's restaurant workers. In most other parts of the world, tips are not expected—and in some cases, it's considered rude to tip. History of Tipping: How did gratuity become integral to our restaurant culture?

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Presentation Tip Distribution Restaurant Law Back of House 486

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

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Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. PPP Forgiveness Links and EZ App. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR.

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Food Safety Customer Experience Website Management Employee Relations 362

EATER

JULY 8, 2024

Frequently used to replace tips, these fees are typically in the range of 20 percent. At their best, restaurant service fees circumvent the problem of tipping in order to more equitably compensate employees. High Street Hospitality, a Philadelphia restaurant group, operates six concepts, two of them using service fees.

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Airlines Tip Distribution Front of House Restaurant Law 306

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. Supporting Independents. Ocean Spray Cranberries, Inc.

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Mobile Ordering Kitchen Safety Online Ordering Food Truck 367

Modern Restaurant Management

OCTOBER 31, 2019

Front of house staff is more likely to churn – Everyone knows that more tables sat equals more money earned, but how do you turn tables faster without making guests feel rushed? Your servers will benefit from shorter turn times as well: their tip averages level out around the same 50-60 minute mark. National Menu Trends.

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2019 Mobile Ordering Online Ordering Customer Experience 345

Modern Restaurant Management

OCTOBER 8, 2020

This edition of MRM News Bites features a lot of technology and robotic news, virtual food halls and healthy kid menus. Flippy ROAR for Sale. Miso Robotics launched global commercial availability of the Flippy Robot-on-a-Rail (ROAR) – a zero-footprint, cost-efficient intelligent robotic kitchen assistant for the evolving commercial kitchen.

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Kitchen Safety Online Ordering Food Safety Point of Sale 386

The Food Corridor

MARCH 27, 2023

The model allows one or more virtual restaurants to operate from a delivery-optimized kitchen without the overheads of a dining room or front-of-house staff. Food delivery is nothing new, of course. But moving to a delivery- only model has been made possible recently by advances in technology and changes in consumer habits.

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Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. Ordermark Raises $120M in Series C Funding. Ordermark closed its $120M Series C funding round led by Softbank Vision Fund 2[1] and joined by returning investor Act One Ventures.

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Online Ordering Customer Service Food Order Customer Experience 359

Black Box Intelligence

NOVEMBER 1, 2021

Year-over-year check growth was 5.7% during the week, the highest growth recorded since mid-April. Check has grown at 5.0% or more during each of the last 7 weeks. . Only fine dining did improve in sales growth. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 percentage points or more during the week). .

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Fast Casual Guest Recovery Point of Sale Fine Dining 98

Modern Restaurant Management

SEPTEMBER 1, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. and Rosa DeLauro introduced the Food Labeling Modernization Act in both houses of Congress. Legislation.

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2021 Restaurant Law Front of House Food Order 516

Modern Restaurant Management

JUNE 14, 2020

In this edition of MRM News Bites, we feature updated links for the PPP, the acquisition of Grubhub and contactless products and services. PPP Revisions. Small Business Administration (SBA), in consultation with the U.S. Department of the Treasury, issued new and revised guidance for the Paycheck Protection Program (PPP). The deal is valued at $7.3

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