Modern Restaurant Management

DECEMBER 27, 2023

Nearly 75 percent of the industry executives surveyed in the HUB International 2024 Outlook Executive Survey said it has affected their business’ vitality, leading over half to sharpen their employee recruiting practices. But the leading drag on the industry are its labor woes. Here’s an overview.

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2024 Insurance Recruiting Restaurant Law 118

Modern Restaurant Management

SEPTEMBER 7, 2021

It is increasingly difficult to recruit, attract, hire, and retain employees, but there are some insights that can help you navigate a tough labor landscape. The shortage is especially acute for back-of-house employees, such as prep cooks, line cooks, and dishwashers. The Restaurant Labor Shortage.

Hiring 208

Hiring Front of House Recruiting Back of House 208

ChowNow

SEPTEMBER 6, 2024

This reduces the high costs associated with turnover, such as hiring and training new staff. Best Practices for Recruiting and Hiring Management and Support Staff 1. Hiring the right team is one of the most critical decisions you’ll make as a restaurant owner. When every member knows their role, things run smoother.

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Hiring FOH Recruiting Fine Dining 78

Ken Burgin

FEBRUARY 13, 2024

Are there opportunities for further training, or to attend workshops and events? By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience. What is the kitchen’s work culture like? This may become more apparent during a trial shift.

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Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

JANUARY 10, 2022

Here are six things you can expect to see in back-of-house tech in 2022. After adopting better delivery and takeout technology in 2020, restaurants are now turning their tech budgets toward bringing in back of house. We expect to see more operators investing in back-of-house as they fully flesh out their tech stack.

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Back of House 2022 BOH Front of House 208

Restaurant365

AUGUST 27, 2021

Recruitment (and retention) have long been challenges in the restaurant industry, but operators are currently having difficulty filling unprecedented numbers of open positions. Promoting your restaurant culture is an effective way to recruit the best restaurant employees. Most restaurants are trying to hire right now.

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Recruiting Social Media Front of House Hiring 151

Open for Business

AUGUST 10, 2023

Here’s how to hire great employees, with tips for recruiting and retaining staff for a restaurant. A quality candidate should have several years of experience in different front-of-house roles. Knowing how to hire employees can make or break your restaurant. How many workers do you need for your restaurant?

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Hiring Recruiting Reference Website Management 167

Modern Restaurant Management

OCTOBER 5, 2021

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5 Bureau of Labor statistics.

Technology 223

Technology Tip Distribution Front of House Loyalty Program 223

Modern Restaurant Management

APRIL 29, 2021

” The $15 minimum wage is a myth – most restaurants are having to pay close to that now, Her longer-term predictions include: Operators are leaving “small” menus developed for delivery in place in order to cut down on the complexity of orders and training required. .”

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Fast Casual Hiring Online Ordering Front of House 221

7 Shifts

DECEMBER 27, 2019

When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. The average restaurant employee, however, change jobs every 56 days ! It’s a miracle that restaurants remain a significant part of the economy despite this major staffing problem. Here’s how.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability.

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Operations Inventory Hiring Customer Service 363

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. This part of the job is arguably the most multi-faceted.

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Management Management Kitchen Safety Front of House 195

Open for Business

NOVEMBER 21, 2022

Streamline the front of house. Run a smooth back of house. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

JUNE 21, 2021

Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. One staff member could be lost from the front of house for up to an hour taking phone calls for 20 takeaway orders. With restrictions easing, customers are excitedly returning to their favorite restaurants.

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Mobile Ordering Ordering Front of House Guest Recovery 187

Lavu

SEPTEMBER 29, 2023

Additionally, some businesses have partnered with job training programs and schools to attract a new generation of workers to the industry. This statistic is based on a survey of restaurant operators conducted in January 2023. The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned.

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Loyalty Program Front of House Mobile Ordering Customer Service 167

Embrace the Suck

APRIL 18, 2022

We believe that your food should be prepared in front of you so you can see our commitment to freshness and quality. I can tell you from working with over 2200 independent restaurants over the last 12 years that in any market regardless of current economic conditions…a lot of restaurants struggle (20%), and some just survive (60%).

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Apicbase

JUNE 20, 2022

They run their restaurant’s day-to-day business operations, meet with customers and vendors, and hire and train their team – to name just a few responsibilities. A franchise support team typically includes an experienced franchise consultant, lawyer, account, and training specialist. We’ll cover: What is a restaurant franchisee?

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Last year, during the peak of the COVID-19 pandemic, restaurants went through some unwanted but necessary changes. Dining room procedures. Staff Management.

Technology 197

Technology Operations Food Safety Kitchen Safety 197

7 Shifts

FEBRUARY 18, 2020

We’re taking a deep dive into waitmares to explain why they’re bad, what the restaurant industry can learn from them, and how you can reduce your front-of-house (FOH) team’s work anxiety to boost engagement—and sweet dreams. According to the American Academy of Sleep Medicine, 50-85% of adults have nightmares from time to time.

Employee Relations 395

Employee Relations FOH Back of House Front of House 395

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. Why is Back of House Important? Why is Back of House Important?

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Back of House BOH Front of House FOH 52

Hot Schedules

FEBRUARY 23, 2022

Whether discounts on travel, events, retail shopping, or wellness shopping, giving employees greater access to products and services is an effective recruiting pitch. Going this route also frees up management from HR administration to complete more front-of-house tasks. Offer Training and Continuing Ed. Bulk Benefits.

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Employee Relations Front of House Waste Hotels 147

7 Shifts

MARCH 29, 2023

He joined us on the Pre-Shift podcast to chat about bartaco's embrace of tech, their unique approach to training and career development, radical wage structure, and how all of those practices have them poised for growth in 2023. And now we're starting to get a little bit more of the purpose-driven, of 'what do you stand for?

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Front of House Back of House Tip Distribution Coaching 195

Modern Restaurant Management

FEBRUARY 15, 2022

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. Across the United States, businesses are suffering from unprecedented staffing shortages in the aftermath of COVID.

Technology 225

Technology Loyalty Program Fast Casual Email Marketing 225

Cheetah

JUNE 25, 2021

Benefits, second only to salary, substantially contribute to employee retention and recruitment. The staffing shortage is threatening to derail many restaurant reopening plans and crush the hopes of economic recovery. The problem is not just with hiring. If you’re one of them, you’d be right to double down on retention. Table of Contents.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Restaurant365

APRIL 26, 2022

The hiring crunch is especially tough for back-of-house employees, such as line cooks and dishwashers, who historically have made lower wages than many front-of-house employees like servers. Finally, there is also the cost of training new employees and a period of lost productivity as they learn their responsibilities.

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Hiring Employee Relations Front of House Back of House 78

Goliath Consulting

JANUARY 6, 2019

Britt Cloud, Goliath’s Consulting Chef, directs back of house operations and works with the current chef/kitchen manager to restructure inventory, food costing, menu, labor, and health policies. Front of House operations is a steady balance of guest needs, employee personalities, efficient strategies, and health and safety enforcement.

Management 60

Management Management Front of House Back of House 60

7 Shifts

JUNE 8, 2020

Andrea: “ Recruiting and retaining a strong team in an industry where high turnover is a known concern.” As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. It's only fitting that some of our employees have hands-on experience in the industry. Rachel: “The people!

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Customer Experience Front of House Communication Back of House 326

Restaurant365

SEPTEMBER 7, 2021

The shortage is especially acute for back-of-house employees, such as prep cooks, line cooks, and dishwashers. Whether you are short-staffed or not, hiring and retention should always be front of mind for your restaurant. “We We focus on retention as much, if not more than, recruiting,” added McCutcheon. It’s constant with us.”.

Hiring 78

Hiring Front of House Recruiting Back of House 78

Restaurant365

JANUARY 7, 2020

Start encouraging staff engagement as soon as possible with new hires by detailing training information even during the hiring process. Restaurant staff labor retention is one of the primary areas of focus for today’s restaurant manager. The restaurant industry knows that high turnover and unengaged employees can be costly.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

The Restaurant Times

MARCH 14, 2022

So, you have to be selective because this recruitment decision can either make or break your restaurant business – a suitable person can lead to growth, while a wrong person can bring disaster. Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH).

Management 52

Management Management FOH BOH 52

Sling

APRIL 27, 2023

How to improve your restaurant operations management 1) Make clear plans Many things need to go right for your restaurant to open its doors each day — everything from accepting orders, prepping food, and readying the front of the house to running staff meetings and ordering supplies for the next day.

Operations 78

Operations Management Management Inventory 78

The Restaurant Times

JUNE 30, 2021

The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . The COVID-19 pandemic has hit the restaurant industry hard.

Management 52

Management Management Operations Front of House 52

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever.

2022 190

2022 Food Supply Mobile Ordering Customer Experience 190

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Restaurant KPIs impacting a profitable back of house. Your back of house is full of different data sets, so it should be data driven. Want to know more about FOH data? Read Part 1 here ).

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BOH FOH Back of House Point of Sale 78

Restaurant365

MAY 7, 2021

Employee retention and recruitment have long been a challenge in the restaurant industry. The labor shortage is particularly concentrated for back-of-house (BOH) employees, such as line cooks, prep cooks, and dishwashers. Recruitment has long been a challenge in the restaurant industry. Staffing challenges existed pre-pandemic.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Touch Bistro

JULY 18, 2021

The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now. This report also revealed that the labor shortage was specific to back of house staff, with more than half (52%) of full service restaurants experiencing kitchen staffing shortages. Download Now.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Open for Business

MARCH 1, 2023

Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. In fact, team members who have fun on the job are likely to recruit friends for open positions where they work. Restaurant jobs include many more than the obvious few that spring to mind.

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Fast Casual Cash Management Front of House Fine Dining 78