Modern Restaurant Management

JUNE 29, 2020

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

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Modern Restaurant Management

AUGUST 27, 2020

A group of senior staff members met on Thursday, March 12 to discuss how to set up home delivery of beer, and on March 16, one day after Ohio Governor Mike DeWine ordered the closure of restaurants, we launched this new arm of our business. Stories like ours played out in restaurants across the country over the next few weeks.

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Tip Distribution Front of House Leadership Restaurant Law 535

Modern Restaurant Management

AUGUST 20, 2024

"As a restaurant business, we use AI to go faster and to develop the business further," Annick Van Overstraeten, CEO of Le Pain Quotidien, told Modern Restaurant Management (MRM) magazine. "Our "Our entire F&B team spent several months inputting recipes, testing, and training the system. . "Our

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Front of House Restaurant Law Technology Presentation 449

7 Shifts

APRIL 3, 2023

The restaurant industry has a wage problem. Restaurants can operate while paying staff a sub-minimum wage of just $2.13 Restaurants can operate while paying staff a sub-minimum wage of just $2.13 This is the base of wage inequality in the restaurant business.

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Front of House Tip Distribution Back of House Restaurant Law 370

Modern Restaurant Management

SEPTEMBER 30, 2022

You envisioned leading your staff as they created amazing experiences for everyone that steps foot into your restaurant. These days, you also have to read and respond to guest reviews on multiple platforms, look for ways to finance restaurant projects, and dig through reports so you can monitor labor performance and daily sales.

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Technology Front of House Tip Distribution Back of House 493

Modern Restaurant Management

NOVEMBER 2, 2022

However, the harsh reality is that the current labor shortage is making it a challenge for many restaurants to handle the workload. A recent survey by the National Restaurant Association found that 65 percent of operators do not have enough employees to support customer demand. There’s an art to interviewing hourly workers.

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Hiring Front of House Back of House Employee Relations 396

7 Shifts

AUGUST 5, 2021

Employee scheduling for your restaurant can be the most stressful part of your job. After tracking sales, calculating inventory, and just trying to keep your head above water, restaurant scheduling can take up a chunk out of your week. Let's take a look at these 11 best practices for restaurant scheduling.

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Front of House Restaurant Law Employee Relations Point of Sale 370

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

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Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

JANUARY 23, 2024

It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Getting it right is critical for sustained success in the restaurant industry. So how might a restaurant fail to comply with local laws related to scheduling?

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Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

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Modern Restaurant Management

MARCH 11, 2025

"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. ."

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Modern Restaurant Management

APRIL 14, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three and What’s Next?: MRM Restaurant Survival Guide Updates.

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Online Ordering Back of House Customer Service Small Business 530

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here. An issue that may arise from this in 2024 is data privacy.

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Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, restaurants need to have a plan in place that ensures they are effectively managing inventory and redirecting unused, still edible food to donations.

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2025 Loyalty Program Customer Experience Online Ordering 419

7 Shifts

SEPTEMBER 20, 2021

Employee shift scheduling for your restaurant can be much more complex than it seems. Scheduling software like 7shifts makes creating, managing, and sharing restaurant staff schedules a breeze with easy-to-use tools. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Still on the fence?

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7 Shifts

DECEMBER 2, 2021

In many restaurants, on-call scheduling is inescapable. On-call scheduling needs to be handled in a way that respects employees' time but never leaves the restaurant short-staffed. On-call scheduling needs to be handled in a way that respects employees' time but never leaves the restaurant short-staffed. Table of Contents.

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Restaurant Law Tip Distribution Front of House Fine Dining 370

Modern Restaurant Management

DECEMBER 27, 2023

restaurant industry will continue to shake off the aftereffects of the pandemic in 2024, but that doesn’t mean the challenges that remain are easily dispelled. Another growing risk: nuclear verdicts over dram shop law violations, driving up the costs of liquor liability insurance. Here’s an overview.

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Culinary Cues

MARCH 26, 2022

Are you thinking about owning a restaurant? You are not alone if the thought of putting your name on a restaurant awning has crossed your mind. One of the most tempting forays into entrepreneurship is the restaurant business. Instead, let’s look at some of the common reasons why restaurants fail (this is only a sampling).

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Cash Management Social Media Restaurant Law Communication 379

Modern Restaurant Management

MAY 12, 2022

The outlook is improving for many restaurants as COVID-19 restrictions loosen and guests make their way back to their favorite establishments. So what can restaurant operators do to add to their bottom line, create cost savings and generate brand awareness? The process can be a little intimidating. Identify the Winner on Your Menu.

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Retail Certification Seasonal Menu Insurance 450

Modern Restaurant Management

JUNE 2, 2020

Every business niche has been impacted by the COVID-19 pandemic in some shape or form, but the impact on restaurants has been particularly devastating. If we follow the pandemic’s progression, the restaurant industry was trending downward even before lockdowns became commonplace. Educating Yourself.

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Equipment Front of House Seating Restaurant Law 426

EATER

AUGUST 10, 2021

From forgoing their own salary to giving raises, small business owners are finding ways to hire and retain their staff Every few weeks, it seems, a new photo goes viral on social media showing a sign in a restaurant window declaring: “This restaurant is closed because no one wants to work.” That money has to come from somewhere.

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Front of House Back of House Employee Relations Small Business 261

Modern Restaurant Management

OCTOBER 30, 2019

Tips, tip credits and tip pools are staples in the restaurant industry. Restaurant employers utilize them daily. These employees primarily include front-of-house staff, such as servers and bartenders. This long-standing law currently allows employers to credit $5.12 Earlier this month, the U.S.

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Employee Relations Front of House Back of House Restaurant Law 292

EATER

MAY 29, 2020

Of the restaurants that were able to access the initial PPP loans, many found the program woefully inadequate. Yesterday, the House of Representatives voted to extend the Paycheck Protection Program, and to amend it. What reopening looks like for a Michelin-starred restaurant in Germany. And given that only 7.8%

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7 Shifts

FEBRUARY 18, 2020

Restaurant servers understand work-induced dreams all too well. Restaurant servers understand work-induced dreams all too well. Waitmare” is a portmanteau that combines the words “waiter” and “nightmare” to describe the bad dreams that servers have about working in a restaurant. What’s behind these sleep-disturbing dreams?

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Employee Relations FOH Back of House Front of House 395

7 Shifts

AUGUST 2, 2024

Restaurant accounting isn’t easy. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry. Sounds complicated?

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Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

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7 Shifts

DECEMBER 4, 2020

Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? Understanding the ins and outs of paying employees, observing labor laws, and complying with the tax code is critical to running a business. This restaurant payroll guide will teach you: What payroll is. How to solve payroll tax issues.

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2021 Tip Distribution Restaurant Law Insurance 370

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

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Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

MARCH 6, 2020

2019 was the year of convenience in the restaurant business. Online ordering, curbside to-go, self-ordering kiosks, and third-party delivery services dominated the restaurant landscape; these trends were so predominant that you'd now be hard-pressed to find a restaurant that doesn't offer at least one of these services.

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2020 Coaching Front of House Customer Service 515

Modern Restaurant Management

FEBRUARY 25, 2020

As a result, the final rule provides clear guidance in this significant area of the law. This edition of MRM News Bites features NLRB, Condado Tacos, JBF, General Mills Convenience & Foodservice, Yelp, WorkJam and Forge, HungryPanda, QikServe and FreedomPay, Tablelist, xtraCHEF, Perk Labs and blixr. NLRB Issues Joint-Employer Ruling.

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Mobile Ordering Front of House Customer Experience Back of House 348

7 Shifts

OCTOBER 12, 2022

There's no one-size-fits-all answer when it comes to distributing tips among restaurant staff, but there are a few different methods that are commonly used. This guide will cover some of the most popular methods for restaurant tip payouts, and offer some pros and cons for each so that you can decide what will work best for your establishment.

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Modern Restaurant Management

MAY 2, 2023

An audit can also be a powerful tool that can help you improve the financial health and profitabilit y of your restaurant. How to Conduct a Successful Restaurant Audit First, take stock of the following areas of your restaurant business: Cleaning and Sanitation It’s difficult to overstate the importance of sanitation for restaurants.

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Audits Point of Sale Document Food Safety 282

EATER

APRIL 20, 2022

When Siu Chen got bored during the pandemic, the 77-year-old chef decided to start Medan Kitchen , a Los Angeles take-out restaurant serving up the Indonesian food she was cooking at home. “I At the front of the house, Chen gets help from her kids, her daughters-in-law, and grandkids, which allows her to focus on cooking meals.

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Front of House Back of House Restaurant Law Take-out 246

EATER

SEPTEMBER 16, 2021

Pandemic-related materials, food, and labor shortages make running an independent restaurant near-impossible. At its start, the pandemic brought us images of vast trenches of rotting onions, piles of abandoned produce, and lakes of wasted milk, dumped by farmers who no longer had restaurants to buy their products.

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Food Supply Front of House Back of House Supplies 318

7 Shifts

FEBRUARY 28, 2020

So they decided to open their own restaurant hangout spot. So they decided to open their own restaurant hangout spot. One that reflected each of the owners and their idea of the perfect restaurant to relax, socialize, and eat. Hyperion Public started as the dream of two dads—John Speaks and Paddy Aubrey. I worked my way up.

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Restaurant Law Sports Events Front of House 259

EATER

JULY 7, 2023

Lille Allen/Eater After years of artificially low menu prices, service fees feel like an inevitable, annoying part of dining out now If you’re the type of diner who regularly eats at restaurants, you’ve almost assuredly noticed a “service fee” tacked on to your check at one establishment or another.

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Front of House Customer Service Back of House Restaurant Law 246

7 Shifts

SEPTEMBER 16, 2021

Managing multiple restaurant locations is a good challenge to have. But to be clear, multi-location restaurant management is challenging. Whether you’re managing multiple restaurants right now or are thinking about expanding your current business , this guide has everything you need to run more than one restaurant at once with success.

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