Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. Capacity management provides critical real-time data to your front-and-back-of-house to balance incoming orders whether they are made on-premise or come in through off-premise ordering channels.

Management 473

Management Management BOH Front of House 473

Modern Restaurant Management

DECEMBER 23, 2020

Some trending concepts over the past several years have included more open seating, high ceilings, and exposed structure concepts. As restaurant owners in Florida, patio seating can be seen as a less than desired component to our space specifically in the spring and summer months. Getting Creative with Outdoor Space.

Design 539

Design 2021 Outdoor Brewery 539

Modern Restaurant Management

JUNE 19, 2020

New design solutions we’re considering include temporary enclosures around existing seating groups, devising clever touchless delivery systems inside existing and new restaurants, rethinking the curbside pickup landscape for our mixed-use projects as a starting point. Cleanliness Is Front and Center.

Front of House 386

Front of House Back of House Seating Design 386

Modern Restaurant Management

APRIL 20, 2020

For starters, we are modeling a smaller restaurant with less front and back of the house staff. If, prior to the pandemic, your restaurant had a seating capacity of 120 seats, that may be reduced by 20 percent or more. Next, we can start to determine what cash will be needed to relaunch your restaurant.

Front of House 525

Front of House Back of House Reservations Seating 525

Modern Restaurant Management

MARCH 27, 2020

He cautioned that when restaurants can reopen for dine-in service, they will have to face the bittersweet reality of less seating capacity and less sales–he estimates as much as 30 percent–due to social distancing practices and guest apprehension. "They "The fighter is going to win, right now."

Front of House 438

Front of House Social Media Back of House Seating 438

Modern Restaurant Management

AUGUST 10, 2020

A-frame signs with easy-to-change graphic inserts, yard signs and banner stands can be placed at strategic points directing traffic flow around your business and directly to your front door. Front of House. Front of House. Outside Your Restaurant.

Communication 493

Communication Kitchen Safety Food Safety Front of House 493

Modern Restaurant Management

DECEMBER 22, 2021

When using biophilic design it is important to use natural tones for tables, bar fronts and seating to replicate tones found in nature. Instead of using the plastic domes many restaurants implemented, consider using higher back seats that make the guest feel as if they are being hugged and in a space of their own.

Design 531

Design 2022 Front of House Back of House 531

Modern Restaurant Management

MAY 7, 2020

The pink and blue horse illustration at the top of this article is not clickbait. It’s an example of what Prague’s Manifesto Market is doing as part of its reopening operation. “But the desire is in the air to get back to social life and reconvene the life that has been paused for over two months.

Food Safety 511

Food Safety Front of House Back of House Seating 511

Modern Restaurant Management

MAY 20, 2021

Despite facing the pressure to stay open and operational over the last year, restaurants have gone above and beyond the “new normal” to rethink their operations, including seating arrangements and menu offerings, and in many cases reducing their staff to just the barebones. Roles shifted too. But this is slowly starting to change.

Technology 474

Technology Front of House Back of House Healthcare 474

Modern Restaurant Management

AUGUST 16, 2021

Imagine you have a restaurant that seats 120 and you have only one bartender and one server to handle the front-of-the-house. The busser went to the table and offered to take all the gifts to their car and also bring their car to the front door so that they did not have to run through the rain. Caring Managers.

Front of House 520

Front of House Cash Management Back of House Hiring 520

Modern Restaurant Management

FEBRUARY 16, 2021

As President of the Food & Delivery segment of Novolex, I’ve had a front seat to these dramatic changes, and to the challenges facing the industry as it struggles to survive and adapt. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 Alcohol To-Go Will Expand.

Food Safety 558

Food Safety Recycling Restaurant Law Front of House 558

Culinary Cues

DECEMBER 8, 2022

The anxiety building up to a full house in the hotel packed with a series of food events has made it impossible to relax. Well, here we go. I haven’t slept much at all over the past few days and certainly won’t until the weekend is over. The preparation has been mind boggling, now we just have to execute. Things looked good.

Front of House 410

Front of House Back of House Seating Food Truck 410

Modern Restaurant Management

OCTOBER 1, 2024

Digital platforms can help time-strapped operators address their historically difficult questions by minimizing operational complexity, giving their crews more time to assist guests, and providing staff with the freedom to accomplish more in both the front and back of the house. ” Mix more drinks or turn more tables?

Operations 449

Operations Bar Back of House Front of House 449

Modern Restaurant Management

FEBRUARY 2, 2024

Moreover, a solid network infrastructure enables real-time communication tools to enhance coordination between the front-of-house and kitchen staff, leading to quicker service times and a more synchronized dining experience. For example, IoT devices can notify when stock is low, or equipment is not functioning optimally.

Operations 472

Operations Front of House Customer Service Customer Experience 472

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. This piece in your technology stack should give your customers accurate wait times based on the tables already seated and allow them to make reservations so they can plan around current capacity limits or patronize your restaurant for special occasions. Henry is ready to order some dinner. Contactless Technology.

Technology 508

Technology Front of House Back of House Point of Sale 508

Modern Restaurant Management

MAY 7, 2020

With social distancing guidelines in place and capacity and party size restrictions like we’ve seen outlined in other states , we can expect to see increased spaces between tables, eliminated host stand waiting areas, reductions of bar seats and even entirely new layouts for restaurants that highlight contactless offerings. and abroad.

Food Safety 480

Food Safety Mobile Ordering Front of House Seating 480

Modern Restaurant Management

SEPTEMBER 21, 2020

In a typical month, we used to help restaurants seat over four million diners. After speaking with restaurant owners and operators, we realized we needed to expand our product offering beyond just helping manage their front-of-house better with Yelp Waitlist and Yelp Reservations. Neither did mine.

Front of House 488

Front of House 2009 Reservations Website Management 488

Modern Restaurant Management

JULY 13, 2020

Social distancing requirements : Outdoor seating options have become more important, and restaurants that don’t have this option are navigating how to maximize outdoor space like parking lots, sidewalks and more. "COVID-19 has disrupted, and will likely continue to disrupt, business models and plans.

Consumer Goods 539

Consumer Goods Food Safety Hiring Customer Service 539

Modern Restaurant Management

DECEMBER 28, 2020

Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Also, innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. We celebrate this as it benefits us all when brands focus on sustainability. Lavu CEO Saleem S.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 10, 2021

While you are waiting to be seated, the hostess fans out a deck of cards containing four jokers. If you pull a joker, the meal is on the house. Promoting your restaurant should start with promoting the food itself. However, too many restaurants fall into the trap of promoting items with a low food cost and high margin.

Marketing 567

Marketing SEO Front of House Website Management 567

Modern Restaurant Management

JUNE 29, 2020

For FOH: Assure front of house staff that you are complying with or exceeding all regulatory local, state and federal rules and regulations. Here's some of their advice. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Most of the same applies to the health of BOH as well.

FOH 539

FOH Kitchen Safety BOH Food Safety 539

Modern Restaurant Management

JULY 21, 2020

With reduced seating mandate, excellent take-out options can make all the difference to the continued success of the restaurant. However, it’s equally important to also take a long-term strategic approach to the Coronavirus. Plan Wisely. Automate to Capture the Upside of Curbside Pickup and Delivery.

Kitchen Safety 465

Kitchen Safety Food Safety Front of House Technology 465

Modern Restaurant Management

SEPTEMBER 30, 2022

As managers, our foundation was built in the front-of-house as servers, bartenders, or hosts (even if we started out in kitchen.) Here's what you're empowered to do when you're next to your staff and in front of your guests. The Many Benefits of Being on the Floor. Create a Positive Employee Experience.

Technology 493

Technology Front of House Tip Distribution Back of House 493

Modern Restaurant Management

DECEMBER 14, 2022

Meanwhile, robots in the front of house are leading customers to their tables, working in tandem with servers to carry loads of heavy dishes in a single trip, and providing novel experiences and entertainment that bring guests into the restaurant. During a busy rush, coordinating these varied tasks can become overwhelming.

Front of House 450

Front of House Customer Service Customer Experience Entertainment 450

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Culinary Cues

AUGUST 9, 2021

Wow visuals on the plate and in the dining room, wow views from every seat, wow service, and of course – wow flavors on the plate. Guests will return when the effort expended to create memorable complete dining experiences is front and center. The goal of every restaurant and every chef is to create memorable experiences for the guest.

Front of House 475

Front of House Customer Experience Dine-in Training 475

Culinary Cues

OCTOBER 24, 2020

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant.

Menu 401

Menu Seasonal Menu Front of House Café 401

7 Shifts

JULY 28, 2021

At times, it's a civil war between your front-of-house and back-of-house teams. The following are habits to avoid at all costs when communicating with your staff: Yelling at underperforming staff (especially in front of customers). After all, there are so many more pressing problems that need to be dealt with.

Communication 430

Communication Management Management Front of House 430

7 Shifts

JANUARY 11, 2021

The traditional division of labor between the front of the house and back of the house is no more, and restaurant employees have taken up responsibilities this year that they never imagined. Winterize Your Patio Seating ?? Our traffic-heavy streets are now home to ad-hoc patio seating. "Winter is coming".said

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

JUNE 2, 2020

Also, you may not be able to seat your restaurant at full capacity for the foreseeable future. Restaurateurs have a bit of a leg up here compared to other businesses, but it’s key that this goes beyond the kitchen and to your front-of-house staff as well. Educating Yourself.

Equipment 426

Equipment Front of House Seating Restaurant Law 426

Lavu

OCTOBER 13, 2023

This should include all tables available for seating customers. What is Restaurant Table Turnover Rate? Table turnover rate measures of how often a table is occupied by a new group of guests during a specific period of time. It is calculated by dividing the number of guests served by the number of tables available during that time period.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part one, click here. The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

EATER

JUNE 26, 2020

And yet more business didn’t translate to more staff: The 200-seat restaurant still employed fewer than half the workers it had before the pandemic. And yet more business didn’t translate to more staff: The 200-seat restaurant still employed fewer than half the workers it had before the pandemic.

Front of House 322

Front of House Back of House Guest Recovery Loyalty Program 322

Culinary Cues

APRIL 1, 2024

Outside people went about their day, never giving mind to the effort, dichotomy of characters, hustle, stress, and complexity of what takes place in the “back of the house” at a twelve hundred room hotel. Chefs are often nostalgic. So here is an example of a story build mostly on fact with I’m sure a touch of embellishment over the years.

Back of House 329

Back of House Kitchen Safety Hotels Front of House 329

Modern Restaurant Management

OCTOBER 22, 2020

New restaurant and food businesses are opening at pre-pandemic levels, with the number of new openings increasingly more in line with 2018 and 2019 volumes, according to third quarter data for the Yelp Economic Average (YEA) report. business openings and reopenings, as well as consumer interest trends via search data, page views, reviews and photos.

Food Supply 495

Food Supply 2019 Food Truck Back of House 495

Culinary Cues

MAY 23, 2021

At the same time, many of those restaurant employees – front and back of the house, were taking their time trying to decide if it made sense to return to an industry that was unpredictable, low paying, void of reasonable benefit plans, and now a target for customer anger and angst as servers suddenly became covid policemen.

Guest Recovery 448

Guest Recovery Front of House Employee Relations Food Truck 448