Front of House, Seating and Take-out - Restaurateur Connection

BRING BACK THE 20 SEAT BISTRO

Culinary Cues

AUGUST 22, 2022

Bigger is less predictable and much more difficult to control and bigger takes cooks and chefs away from what they love to do, what attracted them to the trade in the beginning – to cook from the heart. I have very fond memories of walking the streets of St. That was it! Those four or five employees were like family.

Seating

Seating Front of House Back of House Cash Management

Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference?

Sling

DECEMBER 6, 2019

For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What Is Front Of House (FOH)? The difference between FOH (front of house)/BOH (back of house) is one of appearance and presentability. Floor plan.

Front of House

Front of House Back of House FOH BOH

What is a Restaurant’s Front Of House (FOH) – Everything You Need To Know

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.

Front of House

Front of House FOH Back of House Online Ordering

Webinars

Less Stress, More Success: Accounting Best Practices & Processes for 2025

MORE WEBINARS

Table for One – Elevating the Solo Dining Experience

Modern Restaurant Management

NOVEMBER 19, 2024

Across the globe, and largely amongst younger age groups, more and more people are choosing to go out to eat by themselves. With solo dining on the rise globally, consumers are fundamentally changing the way they dine out. With solo dining on the rise globally, consumers are fundamentally changing the way they dine out.

Customer Experience

Customer Experience Fine Dining Seating Catering

THE KING IS IN THE HOUSE

Culinary Cues

APRIL 1, 2024

Outside people went about their day, never giving mind to the effort, dichotomy of characters, hustle, stress, and complexity of what takes place in the “back of the house” at a twelve hundred room hotel. Chefs are often nostalgic. We all have our particular missions that do not include small talk.

Back of House

Back of House Kitchen Safety Hotels Front of House

FULL HOUSE, ALL HANDS ON-DECK

Culinary Cues

DECEMBER 8, 2022

The anxiety building up to a full house in the hotel packed with a series of food events has made it impossible to relax. Well, here we go. I haven’t slept much at all over the past few days and certainly won’t until the weekend is over. The preparation has been mind boggling, now we just have to execute. Things looked good.

Front of House

Front of House Back of House Seating Food Truck

How to write a restaurant marketing plan that puts butts in seats [Ideas and Strategies]

7 Shifts

NOVEMBER 1, 2022

There are more options for eating out than ever before. And the big restaurant brands are only getting bigger , making it even harder to stand out. You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Download now.

Seating

Seating Email Marketing Marketing SEO

AI and Robotic Revolution: A Glimpse into the Future of the Restaurant Industry

Modern Restaurant Management

NOVEMBER 11, 2024

Instead, you're welcomed by Tao, a sleek robot host programmed to seat you efficiently based on your preferences, even remembering your favorite booth from past visits. You take your seat at a table embedded with a touchscreen menu. Housing, food, clothing—all created by machines, all available in abundance.

Front of House

Front of House Food Order Seating Customer Experience

MRM EXCLUSIVE: Four Tough Calls Tech Makes Easier for Bar and Restaurant Operators

Modern Restaurant Management

OCTOBER 1, 2024

Digital platforms can help time-strapped operators address their historically difficult questions by minimizing operational complexity, giving their crews more time to assist guests, and providing staff with the freedom to accomplish more in both the front and back of the house. ” Mix more drinks or turn more tables?

Operations

Operations Bar Back of House Front of House

What Does a Host Do at a Restaurant? From Greeting to Seating and Everything in Between.

SpotOn

JULY 15, 2024

The host has a unique set of duties and responsibilities that ensure the restaurant's front-of-house runs smoothly. Table management Contrary to what many restaurant guests may think, table management isn't just seating guests at random empty tables. But they're more than just a pretty face.

Seating

Seating Fine Dining Customer Experience Online Ordering

Restaurant Accounting: A Comprehensive Guide

7 Shifts

AUGUST 2, 2024

The accounting process will seem less daunting once you understand what you need to do, know, and watch out for. When hiring restaurant accountants, your primary consideration should be those who understand the complexity of the food and beverage industry—both front-of-the-house and back-of-the-house operations and management.

Point of Sale

Point of Sale Inventory Seasonal Menu Cash Management

Why 4 Restaurants Opt for a Service Charge Instead of Tips

7 Shifts

JANUARY 10, 2024

Twenty minutes east of the White House, in D.C.’s Coming out of the pandemic, many restaurants switched to charging a service fee to compensate staff instead of relying on the tip credit. Coming out of the pandemic, many restaurants switched to charging a service fee to compensate staff instead of relying on the tip credit. (If

Front of House

Front of House FOH Customer Service Back of House

A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management

Management Management Kitchen Safety Front of House

BEFORE THE DINING EXPERIENCE TRY THE KITCHEN EXPERIENCE

Culinary Cues

AUGUST 9, 2021

Wow visuals on the plate and in the dining room, wow views from every seat, wow service, and of course – wow flavors on the plate. We may complain about the guest who is taking loads of pictures of their food and posting them on Instagram, but deep inside we get a bit of a rush when it happens.

Front of House

Front of House Customer Experience Dine-in Training

9 Top Restaurant Technologies To Evolve Your Business

7 Shifts

FEBRUARY 7, 2024

It reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive.

Technology

Technology Mobile Ordering Social Media Online Ordering

CHEFS – WHAT DOES YOUR MENU REPRESENT?

Culinary Cues

OCTOBER 24, 2020

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant.

Menu

Menu Seasonal Menu Front of House Café

THE GREATEST THREAT TO AMERICAN RESTAURANTS

Culinary Cues

AUGUST 4, 2022

People do care about value and once the splash of being able to get out of the house wears off, value assessment will be paramount once again. When I read an article the other day about BMW charging a subscription fee for heated seats in their cars, I thought: “Where are we going with this?” Well then – what will?

Front of House

Front of House Back of House Coaching Uniforms

Why 4 Restaurants Opt for a Service Charge Instead of Tips

7 Shifts

JANUARY 10, 2024

Twenty minutes east of the White House, in D.C.’s Coming out of the pandemic, many restaurants switched to charging a service fee to compensate staff instead of relying on the tip credit. Coming out of the pandemic, many restaurants switched to charging a service fee to compensate staff instead of relying on the tip credit. (If

Front of House

Front of House FOH Customer Service Back of House

How to Improve Team Communication with Restaurant Staff and Management

7 Shifts

JULY 28, 2021

Your bartender forgetting to make a drink for one of your tables or your server bringing a plate to the wrong table is all it takes to throw off the rhythm of your staff. At times, it's a civil war between your front-of-house and back-of-house teams. It's time to bust out that clipboard and write a checklist.

Communication

Communication Management Management Front of House

The ultimate guide to restaurant technology for restaurant owners

Open for Business

NOVEMBER 21, 2022

Streamline the front of house. Run a smooth back of house. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. Get more out of your dining room by incorporating the right table management software. Quick links.

Technology

Technology Front of House Back of House Online Ordering

The Top 25 Restaurant Management Apps for Owners and Operators

7 Shifts

FEBRUARY 8, 2024

The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. The app also lets employees take their scheduling changes into their own hands by making approved shift swaps and securely communicating with each other.

Management

Management Management Operations Mobile Ordering

The Top 25 Restaurant Management Apps for Owners and Operators

7 Shifts

FEBRUARY 8, 2024

The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. The app also lets employees take their scheduling changes into their own hands by making approved shift swaps and securely communicating with each other.

Management

Management Management Operations Mobile Ordering

THE BEST OF TIMES, THE WORST OF TIMES

Culinary Cues

MAY 23, 2021

They are, at least in part – etched into our brains from those early days in English Composition class – lines that stand out as an umbrella statement that encompasses a point in time from yesterday or today. We can easily apply Dickens profound human summary to the state of the restaurant industry today.

Guest Recovery

Guest Recovery Front of House Employee Relations Food Truck

Inspiring! 3 Restaurants Show How they Adapted During the COVID-19 Pandemic

7 Shifts

SEPTEMBER 16, 2020

Take a look for yourself: View this post on Instagram Did y’all ever get a chance to watch our house rules that @heymisszarah, @kaileemykels and @jessicalwhor helped out together for us? If you haven’t been out to see us yet, what are you waiting on, Mary?? No mingling with other tables.

Airlines

Airlines Food Safety Mobile Ordering Website Management

How to Craft an Effective Restaurant Operations Plan

ChowNow

JULY 17, 2024

These objectives should be considered as you build out each component of your operations plan. Defining clear roles and responsibilities up front can help your team understand how they work together and avoid having any tasks fall through the cracks. Server: Take orders, serve food and beverages, and provide customer service.

Operations

Operations Kitchen Safety Front of House Food Safety

A COOK WITHOUT A KITCHEN

Culinary Cues

JULY 12, 2020

It is an uneasy feeling that was pronounced as those cooks who were already at work – looked cautiously at their teammate, nodded, and turned their heads back to the work in front of them. The kitchen lights are back on, deliveries arrive, the battery of ranges is fired up, and cooks (some of us) are welcomed back.

Front of House

Front of House Back of House Dine-in Food Truck

Restaurants Can Leverage Their POS System to Make the Most Out of Outdoor Dining

Modern Restaurant Management

OCTOBER 11, 2021

According to the National Restaurant Association's 2021 State of the Restaurant Industry report , 70 percent of consumers reported they would likely take a table outside if the conditions were right. Here are some of the ways restaurant owners can leverage a holistic and data-driven POS system to optimize their outdoor dining operations.

Outdoor

Outdoor POS Front of House Seasonal Menu

Food Safety Responsibilities Across Restaurant Roles

The Rail

OCTOBER 3, 2024

If every member of the team isn’t firing on all cylinders and seamlessly working together, orders are delayed, customer satisfaction drops, and the restaurant’s reputation can take a hit. Food Preparation and Handling Let’s start with the back-of-house since this is the area where food is prepared and most likely to be handled.

Food Safety

Food Safety Front of House Kitchen Safety Food

DO IT RIGHT

Culinary Cues

SEPTEMBER 15, 2022

I relish great restaurant experiences, take pride in the operations where I have worked, feel connected to nearly anyone who works in professional kitchens and restaurants, and admire restaurant folks who find comfort in being the best that they can be. Find out everything you can about your guests and potential guests.

Fine Dining

Fine Dining Front of House Customer Service Customer Experience

How to Develop a Successful Franchise Advisory Council (FAC)

7 Shifts

JUNE 16, 2022

In turn, franchisors can take these action items to corporate to advocate for change or assistance. They all prevent franchisors from seeing the day-to-day pains and successes that their franchisees experience. Throw in dozens of locations to manage, and visibility becomes foggy. Table of Contents. Purpose of a Franchise Advisory Council?

Franchising

Franchising Franchise Communication Front of House

What Does Social Distancing Mean for Social Businesses Like Restaurants?

Modern Restaurant Management

MARCH 13, 2020

"It's a challenging time for restaurants — large and small — and we believe that there are some practical steps restaurants can take to address the social distancing concerns you and many are voicing today," said Susie Fogelson, Founder/ CEO, F&Co. "First Utmost care and attention is required today."

Front of House

Front of House Back of House Restaurant Law Food Safety

Become the Best Manager You Can for Your Staff and Restaurant

Modern Restaurant Management

JANUARY 11, 2024

It doesn’t matter if you have been in the restaurant industry for a decade or are just starting out, running a successful restaurant can be a stressful task. Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy.

Management

Management Management Back of House Customer Service

5 Reasons You need Platform Restaurant Management Software (Sponsored)

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. Meal Coursing – A feature that ensures that all the orders on a guest ticket come out simultaneously. You’ve probably encountered restaurant management software. Kitchen Automation.

Management

Management Management BOH Front of House

From Chaos to Calm: ConnectSmart® Host Beyond the Front Door (Part 2)

QSR Automations

SEPTEMBER 26, 2024

In Part 1, we explored how ConnectSmart® Host revolutionizes the front-of-house experience. Improved customer satisfaction: Accurate wait times and efficient seating lead to happier customers, which often translates to repeat business and positive reviews. Ready to take your restaurant to the next level? Welcome back!

Front of House

Front of House Social Media Back of House Customer Experience

How The Snug Took Control of Labor and Evolved Their Restaurant

7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. “San So the warm weather has been very good to us out there, and we’re investing a lot to make it look nice and be comfortable.”

Back of House

Back of House FOH Front of House Point of Sale

2022 Restaurant Design Trends

Modern Restaurant Management

DECEMBER 22, 2021

In the race to become one of the more popular restaurants in your area it takes more than serving good food and pouring outstanding cocktails. It takes a memorable aesthetic that will pull customers in and keep them returning. However, many of the COVID designs are now out of date as people receive the vaccine.

Design

Design 2022 Front of House Back of House

A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management

Management Management Kitchen Safety Front of House

How this top Brooklyn restaurant is able to pay teams more than industry average

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. He joined us on the Pre-Shift Podcast to tell us about his new restaurant, paying fair wages, and how he feels about tipping.

Fine Dining

Fine Dining Back of House Front of House Dine-in

It’s Time to Focus on the Good

Modern Restaurant Management

AUGUST 16, 2021

They remind us not only that there are great people out there, but also that many of them work for us! When the chef and general manager found this out, they immediately jumped into action. They showed her how to clean the affected area and change her bandages, and they made sure she was taking her medication properly.

Front of House

Front of House Cash Management Back of House Hiring

LESSONS GIVEN – LESSONS LEARNED

Culinary Cues

MAY 15, 2021

If the stakeholders in this important industry do not take the opportunity to learn from the lessons encountered, then a return to those exciting decades of growth and media glory will be difficult to envision. The glory days of the restaurant industry have been laid to rest and they may never return to any semblance of normalcy.

Customer Experience

Customer Experience Cash Management Customer Service Front of House

Back of House Restaurant Guide: Integrating FOH and BOH for Seamless Operations

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

Back of House

Back of House FOH BOH Front of House

Restaurant Design Trends for 2021

Modern Restaurant Management

DECEMBER 23, 2020

Some trending concepts over the past several years have included more open seating, high ceilings, and exposed structure concepts. As restaurant owners in Florida, patio seating can be seen as a less than desired component to our space specifically in the spring and summer months. Getting Creative with Outdoor Space.

Design

Design 2021 Outdoor Brewery

Fun by Design

EATER

OCTOBER 11, 2023

Erin Ng Neon walls, palm-shaped chairs, giant pepper grinders — there’s nothing subtle about maxed-out restaurant design in 2023 Walking into Shuggie’s Trash Pie is like entering an acid-tinged glam paradise. I think going to dinner has shifted from a part of one’s night out, to the entire night out,” explains Shuggie’s co-owner Kayla Abe.

Design

Design Front of House Seating Back of House

How To Become A Restaurant Manager in 2024: A Comprehensive Guide

7 Shifts

AUGUST 16, 2024

On the front-of-house side, they focus on customer service, solving problems quickly to keep guests happy and returning. By honing these skills managers can take leadership courses and mentorship, aspiring managers can inspire and motivate their teams to deliver exceptional service. As of 2024, they make around $26.42

2024

2024 Management Management Leadership

BRING BACK THE 20 SEAT BISTRO

Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference?

Webinars

Trending Sources

What is a Restaurant’s Front Of House (FOH) – Everything You Need To Know

Webinars

Table for One – Elevating the Solo Dining Experience

THE KING IS IN THE HOUSE

FULL HOUSE, ALL HANDS ON-DECK

How to write a restaurant marketing plan that puts butts in seats [Ideas and Strategies]

AI and Robotic Revolution: A Glimpse into the Future of the Restaurant Industry

MRM EXCLUSIVE: Four Tough Calls Tech Makes Easier for Bar and Restaurant Operators

What Does a Host Do at a Restaurant? From Greeting to Seating and Everything in Between.

Restaurant Accounting: A Comprehensive Guide

Why 4 Restaurants Opt for a Service Charge Instead of Tips

A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

BEFORE THE DINING EXPERIENCE TRY THE KITCHEN EXPERIENCE

9 Top Restaurant Technologies To Evolve Your Business

CHEFS – WHAT DOES YOUR MENU REPRESENT?

THE GREATEST THREAT TO AMERICAN RESTAURANTS

Why 4 Restaurants Opt for a Service Charge Instead of Tips

How to Improve Team Communication with Restaurant Staff and Management

The ultimate guide to restaurant technology for restaurant owners

The Top 25 Restaurant Management Apps for Owners and Operators

The Top 25 Restaurant Management Apps for Owners and Operators

THE BEST OF TIMES, THE WORST OF TIMES

Inspiring! 3 Restaurants Show How they Adapted During the COVID-19 Pandemic

How to Craft an Effective Restaurant Operations Plan

A COOK WITHOUT A KITCHEN

Restaurants Can Leverage Their POS System to Make the Most Out of Outdoor Dining

Food Safety Responsibilities Across Restaurant Roles

DO IT RIGHT

How to Develop a Successful Franchise Advisory Council (FAC)

What Does Social Distancing Mean for Social Businesses Like Restaurants?

Become the Best Manager You Can for Your Staff and Restaurant

5 Reasons You need Platform Restaurant Management Software (Sponsored)

From Chaos to Calm: ConnectSmart® Host Beyond the Front Door (Part 2)

How The Snug Took Control of Labor and Evolved Their Restaurant

2022 Restaurant Design Trends

A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

How this top Brooklyn restaurant is able to pay teams more than industry average

It’s Time to Focus on the Good

LESSONS GIVEN – LESSONS LEARNED

Back of House Restaurant Guide: Integrating FOH and BOH for Seamless Operations

Restaurant Design Trends for 2021

Fun by Design

How To Become A Restaurant Manager in 2024: A Comprehensive Guide

Stay Connected