Modern Restaurant Management

AUGUST 26, 2022

In the back of the house, rampant inflation and ongoing supply chain disruptions are cutting into margins. Simultaneously, staffing is an urgent and ongoing front-of-house concern. It is even more so for independent restaurants, which usually have one manager for all front- and back-of-house duties.

Front of House 520

Front of House Back of House Food Supply Supplies 520

Modern Restaurant Management

NOVEMBER 15, 2021

Today’s restaurants face obstacles on many fronts. Most notably, persistent hiring challenges, rising costs, and uncertain supply chains have made profitability more precarious. Simplify Front of House Processes. Automation technologies can improve back of house operations as well. trillion each year.

Training 489

Training Front of House Food Safety Back of House 489

ChowNow

MARCH 14, 2025

On the flip side, poor operations can lead to inefficiencies that snowballlike staffing issues that slow down service, supply chain mishaps that throw off the menu, or rising costs that eat into profits. Front-of-house teams need clear expectations, strong training, and a service mindset that ensures guests feel valued.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

JANUARY 10, 2022

COVID has upended the way the industry operates, shifting everything from the way we serve guests to how sanitation works to what the supply chain and labor market look like. Here are six things you can expect to see in back-of-house tech in 2022. Expanding the Tech Stack. Better Integrations with Other Technology. Addressing Labor.

Back of House 520

Back of House 2022 BOH Front of House 520

Goliath Consulting

JUNE 15, 2020

The supply chain failure and the domino effect of its impact have been a wake-up call for even the veterans of the food industry. Nationwide outbreaks have forced manufacturers to shut down their plants, leading to disruptions in operations downstream in the supply chain (1). Perhaps more unsettling is the uncertainty of it all.

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Supplies Food Supply Sourcing Guest Recovery 311

Modern Restaurant Management

MARCH 11, 2025

." As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. The past five years have reinforced the critical intersection of digital and hospitality in the restaurant industry. Technology continues to transform restaurant operations.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JANUARY 20, 2021

A Sustainable Supply Chain. During the height of the pandemic, it seemed as though so many facets of the food industry were up in the air, including stress on supply chains. Food processing, in some facilities, has been slowed down substantially due to labor shortages or complete shutdowns. Control how those items are cared for.

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Sustainability Food Supply Front of House Transportation 537

Modern Restaurant Management

FEBRUARY 15, 2022

Inflation, scarcity in the supply chain, and labor constraints have tacked on dollars. Labor in foodservice is especially tight and when wages have increased and there is higher turnover, is having your team members spending hours back of house preparing guacamole the best use of their time? Food Safety.

Food Supply 474

Food Supply Food Safety Front of House Back of House 474

Modern Restaurant Management

JANUARY 13, 2023

Since the pandemic, restaurants have endured a plethora of issues ranging from fluctuating dining restrictions to supply chain issues to rising food prices. To take some of the pressure off of an already small staff, restaurants have begun turning to technology solutions with touchpoints in the front and back of house operations.

Front of House 528

Front of House Back of House Online Ordering Food Order 528

Modern Restaurant Management

DECEMBER 28, 2021

This approach required fewer front-of-the-house staff to maintain a dining room, complied with government orders, and kept many brands from closing. The COVID-19 pandemic has ushered in a lot of chaos and accelerated several trends within the restaurant industry. Just as one issue seemed fixed, another presents itself.

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Franchise Franchising 2022 Fast Casual 492

Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Hospitality is greater than the sum of its parts.

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Technology Front of House Back of House Online Ordering 558

Modern Restaurant Management

MARCH 11, 2022

In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. Increased Emphasis on Online Ordering. Former competitors are now part of the same umbrella company.

2022 520

2022 Marketing Fast Casual Mobile Ordering 520

Modern Restaurant Management

DECEMBER 1, 2021

In between major changes it may help to implement some front-of-house upgrades using minimal capital and labor. In between major changes it may help to implement some front-of-house upgrades using minimal capital and labor. Your back-of-house equipment may well be long overdue for upgrades. Knowing the Right Time.

Front of House 507

Front of House Back of House Customer Experience Equipment 507

Modern Restaurant Management

OCTOBER 25, 2021

As the world population nears 8 billion people, with projections pointing toward a continued increase, it is essential that we become better stewards of the planet’s resources because at this trajectory, the global animal protein food supply is unsustainable. Effectively educating those (bartenders, wait staff, back of the house, etc.)

Dietary Restrictions 546

Dietary Restrictions Food Front of House Back of House 546

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. When the pandemic hit, many restaurants focused on expenses. Menus were trimmed to a fraction of original size.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. Let’s Start With the Why.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

JUNE 23, 2020

The architecture can be used in both front-of-house and back-of-house applications to create an experience that is consistent from the kitchen all the way to the guest dining tables, and save valuable time and money. And this will take some time.

Back of House 568

Back of House Front of House Kitchen Safety Mobile Ordering 568

Modern Restaurant Management

JULY 13, 2021

Wages, food, turnover, rent, utilities, and other operational costs have stayed level or increased as supply chain, labor and transportation disruptions continue to pop up. You may have the eye-catching technology guests will notice first, but lack the framework that provides structure and complements your front-of-house initiatives.

Front of House 493

Front of House Back of House Point of Sale Online Ordering 493

Culinary Cues

JULY 4, 2021

By now, everyone is aware that there are enormous challenges with the supply chain – brought on by the pandemic and post pandemic rush to return to normal. So, here we are facing overnight demand (it’s like everyone turned on the open switch at the same time) that exceeds supply and our ability to deliver.

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2021 Food Supply Seasonal Menu Supplies 508

Modern Restaurant Management

FEBRUARY 16, 2021

As President of the Food & Delivery segment of Novolex, I’ve had a front seat to these dramatic changes, and to the challenges facing the industry as it struggles to survive and adapt. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 558

Food Safety Recycling Restaurant Law Front of House 558

Culinary Cues

AUGUST 22, 2022

There were eighteen or twenty seats (mostly deuces) and in better weather maybe two more tables on the street or alleyway in front or beside these tastes of a chef. There were eighteen or twenty seats (mostly deuces) and in better weather maybe two more tables on the street or alleyway in front or beside these tastes of a chef.

Seating 471

Seating Front of House Back of House Cash Management 471

Modern Restaurant Management

AUGUST 29, 2022

Restaurant management and operations personnel are always on the search for proactive ways to increase operational efficiency and reduce waste while complying with local regulations. Today, the sophistication of IoT technology available to the restaurant sector is at an all-time high. —so the data can be leveraged to identify areas of risk.

Operations 473

Operations Food Safety Kitchen Safety Front of House 473

Modern Restaurant Management

DECEMBER 16, 2021

With current supply chain issues and these brands already operating under thin margins, we expect operators to be strategic when it comes to menu sizes, limited offerings and daypart offerings to limit waste, cut costs, and maximize profitability. We also foresee a lot of companies will redesign locations even further to maximize efficiency.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

APRIL 8, 2024

This is also well-known in foodservice with the fast-paced work required in back and front of house. Then throughout all the other links of a fresh food supply chain are long days, working through holidays, and calls in the middle of the night- because food doesn’t wait.

Food 469

Food 2002 Food Safety Kitchen Safety 469

Modern Restaurant Management

FEBRUARY 26, 2025

Are your customers always asking to take home some extras of your salsa, BBQ sauce, or house salad dressing? Do you think there might be a market to actually sell it; first at your restaurant and then to local retailers/grocers but you have no idea where do you start? Step #1: Make Sure You Have Funding Do you have money?

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Retail Seminar Education Certification 251

Modern Restaurant Management

AUGUST 24, 2022

With proper training and employee manuals in place, these roles do not need to be filled in-house. These team members act as a virtual front desk for restaurants, taking reservations, takeout orders, etc. Inventory management and supply ordering is another area where the restaurant industry can benefit from co-sourcing.

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Sourcing Social Media Front of House Customer Experience 450

Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. But is B Corp certification something restaurants should pursue? I have been fortunate to work with Sleepy Bee Cafe since its founding in 2013.

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Certification Fast Casual Front of House Government 221

Culinary Cues

MARCH 21, 2022

Attention to detail cannot be turned on and off, so how a cook organizes his or workstation in the restaurant is how he or she will organize their home kitchen, their clothes, books, records, and food supplies. To some, it may seem less significant, but to seasoned professionals – this is the truth of the kitchen.

Front of House 415

Front of House Back of House Point of Sale Food Order 415

7 Shifts

JUNE 20, 2022

No front of house staff, smaller spaces, and no need for prime real estate that all contribute to the lower costs. While that popularity has generated excitement about the prospect of these dining room-less restaurants, it's important to remember that ghost kitchens aren't an easy thing to pull off. Table of Contents. Kitchen Pods.

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Front of House Food Truck Back of House Social Media 435

Modern Restaurant Management

OCTOBER 7, 2021

Last year, during the peak of the COVID-19 pandemic, restaurants went through some unwanted but necessary changes. As a precaution, dining areas were closed and at one point, even eating al fresco was prohibited in certain areas. Fast forward a year later and the economy is recovering, albeit at a slow pace. Kitchen operations. Staff Management.

Technology 492

Technology Operations Food Safety Kitchen Safety 492

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

OCTOBER 22, 2020

New restaurant and food businesses are opening at pre-pandemic levels, with the number of new openings increasingly more in line with 2018 and 2019 volumes, according to third quarter data for the Yelp Economic Average (YEA) report. business openings and reopenings, as well as consumer interest trends via search data, page views, reviews and photos.

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2019 Food Supply Food Truck Back of House 495

Modern Restaurant Management

DECEMBER 14, 2021

Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. Supply chain : Supply chain issues will be a key challenge in 2022. Clinton Anderson, CEO, Fourth Enterprises. A drop in employee retention & difficulty in hiring.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts. Every minute!

Employee Relations 474

Employee Relations Back of House Front of House Customer Experience 474

Modern Restaurant Management

JUNE 2, 2021

When thinking about the future of the dining experience post COVID, it is easy to get caught focusing on things like digital only self-service, sci-fi-like drone food delivery and taking pills or shakes instead of food. Almost more than any other sector, we’ve seen this in the restaurant and hospitality industry. The Shift to Co-Pilot Mode.

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Back of House Customer Experience Front of House Customer Service 493

7 Shifts

FEBRUARY 13, 2023

We operate as a tip pool restaurant with equal parts shared between the back and front of the house, weighted by position and number of hours worked. It’s no secret that with a workforce mass exodus and rising minimum wages, the restaurant industry is long overdue for an overhaul of its business structure and compensation model.

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Tip Distribution Front of House Restaurant Law Back of House 390

EATER

SEPTEMBER 16, 2021

Even as some of these supply chain hiccups and irregularities resolved, others popped up. Along with environmental conditions triggered by global warming, COVID has snarled supply chains across the world, and food supplies are no exception. Our food supply] is not all one supply chain,” he says.

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Front of House Food Supply Back of House Supplies 321