Modern Restaurant Management

AUGUST 26, 2021

And a technology many restaurants have leveraged over the past year ? However, requiring proof of vaccine forces front-of-house staff to act as enforcers, with some Bay Area restaurants reporting angry customers. Restaurants mainly use QR code technology as a substitute for physical menus and as a customer ordering platform.

Technology 568

Technology Ordering Front of House Customer Experience 568

Modern Restaurant Management

MARCH 30, 2021

This will enable operators to establish non-traditional gratuity pools that can now be used to create higher wages for back-house staff such as line cooks, dishwashers and janitorial without increasing their operational labor spend. .” per hour when you can schedule one dishwasher, and require front-house employees (on the tipped $2.13

Tip Distribution 520

Tip Distribution Front of House Technology Back of House 520

Modern Restaurant Management

APRIL 11, 2025

For back of house, operators should focus on tech that drives speed, efficiency, and cost savings. In the front of house, there should be a more cautious approach to ensure customer service is always at the forefront. What can restaurant operators do to bring in new guests and keep them coming back for more?

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Loyalty Program Social Media Front of House Back of House 251

Modern Restaurant Management

DECEMBER 17, 2024

Widespread Adoption of Technology Solutions in Food Service In 2025, the food service industry will increasingly leverage technology for waste tracking and diversion. At the same time, technology is poised to play an even bigger role in the coming year.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

ChowNow

FEBRUARY 13, 2025

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. But first, lets look at how to choose the right technology for your restaurant. Consider your budget.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

FEBRUARY 15, 2022

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. More realistically, technology advancements can eliminate superfluous tasks and automate components of complex ones.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Modern Restaurant Management

FEBRUARY 8, 2023

The answer lies in technology. can help restaurateurs automate tasks and lessen the burden of staff running the front and back of the house. can help restaurateurs automate tasks and lessen the burden of staff running the front and back of the house. Automated solutions like call-in waiting, online bookings, etc.,

Fine Dining 493

Fine Dining Technology Front of House Sustainability 493

Modern Restaurant Management

OCTOBER 7, 2021

A growing number of restaurants are embracing technology to run their operations and prepare themselves for the challenges of the ‘new normal. Using technology to streamline workflows is one solution to this problem. Technology also helps bridge communication between restaurant management and staff. Reservation processing.

Technology 492

Technology Operations Food Safety Kitchen Safety 492

Modern Restaurant Management

MAY 20, 2021

Restaurants that once employed full front of house operations, quickly turned into crews of kitchen and expeditor staff only, employing sometimes 25-50 percent of their original staff. More and more operators, like Justin Rosenberg and his Honeygrow concept , are turning to labor-saving technology to help keep them in the black.

Technology 474

Technology Front of House Back of House Healthcare 474

Modern Restaurant Management

SEPTEMBER 30, 2022

As managers, our foundation was built in the front-of-house as servers, bartenders, or hosts (even if we started out in kitchen.) Here's what you're empowered to do when you're next to your staff and in front of your guests. Let Technology Do the Back-Office Work. The Many Benefits of Being on the Floor.

Technology 493

Technology Front of House Tip Distribution Back of House 493

Modern Restaurant Management

JULY 27, 2021

Restaurant technology adoption has accelerated throughout the pandemic, shifting digital tools from futuristic nice-to-haves into critical components of day-to-day operations. Point of Sale (POS) systems have traditionally been the restaurant’s technological centerpiece, connecting guests, servers, and food through transactions.

Front of House 609

Front of House Back of House Loyalty Program Customer Experience 609

Culinary Cues

MAY 27, 2023

TECHNOLOGY AND RESTAURANT CULTURE Learning to live with technology and stay in control is essential. This is not easy since the access to and use of technology and its influential sidekicks: social media and 24/7 news is so universal that nearly everyone sees them as essential to our way of life, but we need to try.

Technology 417

Technology Front of House Social Media Back of House 417

Modern Restaurant Management

SEPTEMBER 22, 2022

Internet of Things (IoT) technology. The challenge is all this new technology needs support to keep everything working seamlessly across the front and back of the house, the internet, and for behind-the-scenes management. What’s new on the menu for today’s innovative restaurants?

Technology 450

Technology Dietary Restrictions Mobile Ordering Point of Sale 450

Modern Restaurant Management

JANUARY 8, 2021

While restaurant owners can put six feet between tables, limit dining room capacity or close indoor dining completely, it’s much harder to create a safe environment in the back of the house. That means your back-of-house employees will need every advantage they can find. For restaurant owners, the answer lies in the technology.

Technology 395

Technology Front of House Kitchen Safety Back of House 395

Modern Restaurant Management

DECEMBER 23, 2024

Today, Google reviews have become a massive deciding factor for customers, who are now more likely than ever to leave their own feedback.But here’s the twist: a good star rating isn’t enough anymore. In many cities, restaurants need thousands of reviews to even be considered by customers. Here’s how: 1.

2025 308

2025 SEO Social Media Front of House 308

Modern Restaurant Management

MARCH 14, 2025

As the fourth season approaches, premiering in June 2025 , one can't help but wonder: What if Carmy, like so many real-life restaurants today, had to decide between holding onto tradition or embracing technology to improve operations? Bridging Tradition and Technology Would Carmy’s team adapt to this kind of change?

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Front of House Back of House FOH BOH 221

Culinary Cues

MAY 21, 2023

Part One: THE GOOD, THE BAD, AND THE UGLY It is an underlying question for the ages: “Is technology good or bad?” So, the question we should be asking is: “Are we controlling technology or is it controlling us?” In all cases, we remain in control of the technology that serves as an effective tool.

Technology 415

Technology Social Media Back of House Front of House 415

Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. Technology has helped restaurants survive the pandemic, but it has also become a regular part of the dining experience for millions of customers. Restaurants Must Prepare For Continued Disruptions.

Technology 418

Technology Online Ordering Front of House Back of House 418

Modern Restaurant Management

NOVEMBER 15, 2021

Today’s restaurants face obstacles on many fronts. But, everyone from inspiring entrepreneurs to established eateries can increase revenue and reduce costs by turning to automation technologies. Simplify Front of House Processes. Automation technologies can improve back of house operations as well.

Training 489

Training Front of House Food Safety Back of House 489

7 Shifts

SEPTEMBER 20, 2021

If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. It's a necessity for building a modern and future-proof restaurant. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

APRIL 26, 2022

We'll look at what artificial intelligence is and how it's being used in three different areas of the restaurant industry: back of the house, front of the house, and marketing. Let's start with the back of the house.

Front of House 493

Front of House Back of House Customer Experience Food Order 493

Modern Restaurant Management

MARCH 7, 2025

Standardized Tip-Sharing: A Team Win Tip pooling helps level the playing field, ensuring that both front- and back-of-house staff benefit. Using Tech to Make Tipping Less Awkward Technology is reshaping how restaurants approach tipping. With some smart strategies, restaurants can make tipping work for everyone. Timing is key.

Tip Distribution 251

Tip Distribution Front of House Customer Service Back of House 251

Modern Restaurant Management

MARCH 1, 2022

Even with this good news for restaurant operators, many challenges still remain – particularly around staffing in both the front and back of the house. The landscape of the restaurant industry has changed forever due to Covid and the operational complexities that the pandemic introduced. And according to Technomic, Inc.,

Front of House 576

Front of House Loyalty Program Back of House Training 576

Modern Restaurant Management

MARCH 11, 2025

– Ilson Goncalves, Chef/Owner, Samba Montclair Two ways the pandemic changed the restaurant industry are around employees and technology. ." As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.

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Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JANUARY 13, 2023

Just as the pandemic fueled digital transformation via no-contact delivery apps, QR code menus, and digital ordering, restaurants challenged by lack of staffing will likely turn to technology like Artificial Intelligence (AI) to alleviate pain points. But arguably no issue has proven to be as constant and bedeviling as the labor shortage.

Front of House 528

Front of House Back of House Online Ordering Food Order 528

Modern Restaurant Management

MARCH 28, 2023

Small-medium sized business owners may not fully grasp how important technology is due to a lack of knowledge and experience. Historically, the restaurant industry has been laggards when it comes to adopting technology. Despite the importance of digital transformation, many restaurant owners are reluctant to adapt.

Front of House 462

Front of House Back of House Small Business Technology 462

Modern Restaurant Management

AUGUST 26, 2022

In the back of the house, rampant inflation and ongoing supply chain disruptions are cutting into margins. Simultaneously, staffing is an urgent and ongoing front-of-house concern. Until now, the restaurant industry has operated on outdated, analog technology like faxed orders and invoices in the mail.

Front of House 520

Front of House Back of House Food Supply Supplies 520

Modern Restaurant Management

APRIL 9, 2024

Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024.

2024 508

2024 Mobile Ordering Front of House Fast Casual 508

Modern Restaurant Management

DECEMBER 31, 2024

From salted egg yolks and chili crunch fusions to mushroom-infused teas and freeze-dried fruit powder garnishes, Kimpton’s in-house experts share the standout ingredients, menu items and techniques that will come to the table in 2025.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

JUNE 23, 2020

Therefore, restaurant operators are embracing guest-focused technologies within their restaurants, such as kiosks and mobile devices to serve their guests at a safe distance. As a new normal emerges, it will be more important than ever to elevate the dining experience with experiences that are personal and delightful.

Back of House 568

Back of House Front of House Kitchen Safety Mobile Ordering 568

Modern Restaurant Management

SEPTEMBER 14, 2022

Recent technology advancements, mobile devices, and the pandemic all shifted the way restaurants need to operate. You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Let’s Start With the Why.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

MAY 27, 2024

Modern Restaurant Management (MRM) magazine reached out to Jennifer Mathew, senior manager of talent acquisition and strategy on the role technology plays in hiring and retention. In what ways should restaurants be utilizing technology to reach potential staff as well as retain the ones they have?

Recruiting 474

Recruiting Front of House Back of House Hiring 474

Modern Restaurant Management

MAY 22, 2024

The restaurant industry has dominated both the financial and front pages of late as Roark completed its acquisition of Subway and Red Lobster filed for bankruptcy. "This To gain insights, Modern Restaurant Management (MRM) magazine turned to Phil Kafarakis, President & CEO, International Foodservice Manufacturers Association.

Front of House 471

Front of House Back of House Leadership Franchise 471

Modern Restaurant Management

DECEMBER 22, 2022

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Prior to the pandemic, restaurant jobs – especially those back-of house – have seen high turnover rates. fewer employees in the front-of-house and 6.2 Across the U.S.,

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2023 Front of House Back of House 2022 471

Modern Restaurant Management

JANUARY 13, 2022

The core teams that need to appreciate and cooperate are the front-of-house waiting teams, the bar staff, and the kitchen team. Make Better Use of Technology. A lot of useful technology is already being used to boost restaurant efficiency. Untrained and unmotivated staff. Inefficient management of staff.

Front of House 545

Front of House Kitchen Safety Customer Service Point of Sale 545

Modern Restaurant Management

JUNE 23, 2022

Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards. The Technologies Behind Modern Restaurant Work.

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Food Food Safety Front of House Fast Casual 474